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Kim Malone Scott

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2017-04-03
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2017-04-03
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  1. And I said, don't talk to your wife like that in front of people. You've made us all feel awkward. And what is wrong with you? Yeah, why are more people like you, Tara? The wife was like, hey, Kara, don't, you know, it's okay. I'm like, it's not okay. It's not okay.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  2. I know. And so, you know, everyone's, and I go, What the fuck did you just say? And then he's like, whoa, what's wrong? I said, That was super hostile. I don't know if you noticed that, but that was super hostile to your nice wife. And he goes, oh, don't be like that. And he goes, oh, you lesbians, you have no sense of humor. I go, no, I laughed at funny shit, but that isn't funny. That was super hostile.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  3. There's lots of women's CFOs actually, so you can't guess who this is. And the husband, who I never liked, was also in Silicon Valley, and was introduced her to someone. And he said, have you met my wife, the chief fuckup officer?

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  4. I know, I'm not justifying his behavior. I'm just saying a big part of the reason why obnoxious aggression has an advantage is that we don't stand up to it. Too many of us

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  5. Look what he said was obnoxious, but what I did was wimpy, and I don't care. I mean, what I care about is myself not him.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  6. And I realized that he wasn't that bad. The reason, the intensity of my emotion was not because of his behavior, but because of my own behavior, because I hadn't stood up to him. I hadn't stood up.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  7. I hated mostly. Yeah, that was one of my favorite things about Google BCC was not allowed. And if you added somebody, you did it at the top, like plus so and so. Anyway, he said something incredibly rude about me, and I confronted him on it. He was like, don't worry your pretty little head about it. So he was like that kind of belittling. And I literally, I didn't even work for him for that long. It was about a year. But I literally shrunk half an inch. And I'm only five feet tall. I don't have half an inch to give up. My doctor was amazed. She's like, what is going on? And then when I quit, like I got the half an inch back in a matter of weeks, it was amazing. But anyway, so I couldn't stand this. I was consumed with hatred for this guy. And then I bumped into him about a decade later and for whatever reason agreed to him.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  8. People don't speak up. I once had a boss, this guy you really don't know, but he was so belittling. He would do, you know, I remember one time he was somehow I got BCC'd on a thread. He didn't realize I was there. And he said something. I love those BCC.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  9. There and said nothing like a bump on a log, and that's why he got away with it for months and years and years. And I think that that is what has happened with our political discourse. We, not they, I mean, not you. You don't let people get away with it, but I was raised in the South. I was raised to be a polite.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  10. You are. You are. You are that. And I love you for it. So there's a party. He throws a party, this guy. And the company's culture was sort of whimsical. And he says to everybody, come dressed in your national costume. And so everybody comes dressed in these goofy, crazy, ridiculous outfits. He was new to the company and was unaware of what was going to happen when he said this. And he shows up in a tuxedo. I'm not sure what national costume the tux is. But anyway, that's how he shows up. And he walks up to this guy, this friend of mine, and he says, I said come dressed in your national costume, not dressed like a fool. You know, he's just trying to make this guy look. And that was obnoxious, right? It was bad. It was bad behavior. But the worst thing about it, I realized in retrospect, was not his behavior, but that I didn't stand up. I just sat.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  11. And I think part of what I'll tell you a story about there was a leader who I knew once, and he was often obnoxiously aggressive. Again, I'm going to try real hard not to label people, but he was quite, you know this person.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  12. No, because I think that especially, and I think the part of the reason that there's so much interest in management in Silicon Valley, I mean, 15 years ago somebody said to me, management is neither taught nor valued in Silicon Valley. And I think that has changed. And I think the reason it has changed is that the war for talent is so intense here that nobody has to pay the asshole tax anymore. You just don't. And so companies can't afford to allow leaders to get away with obnoxious behavior. I think the advantage that the That obnoxious aggression has had in the past is eroding as At least here.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  13. I don't know, Travis, so I'm not making a judgment here. But if somebody truly doesn't care about the people around them, I'm not sure I'm such a CEO coach that I could fix that problem. But I'm pretty sure I can fix the problem when somebody's sort of being too nice. And the nice thing is, the good thing is that most, I would say like on the order of 85% of management mistakes get made over here in ruinous empathy. And if you can move the people who really do care over to challenge more, then you undo the advantage that asshole-like behavior has in the world.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  14. No, you can't. You know, it is a good question. Most of the coaching that I have done Has helped people who are, most mistakes actually don't happen in this obnoxious aggression quadrant. Most mistakes happen in ruinous empathy. And it's pretty easy to move someone over from ruinous sympathy to radical candor. If somebody truly doesn't care,

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  15. What would you do if you were advising him? Because he seems to be the problem, he's the one who's setting the tone, correct? I mean, the leader often sets the tone, the top leader does. What would you say, Travis? You can't just say stop being an asshole.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  16. It is a stupid excuse. Yeah, and I think that's another problem. I mean, HR has to serve three masters, and they have to serve all three if it's going to work. Got to keep the company out of legal trouble. Got to help the individual leaders at the company continue to grow and do well. And you've got to address injustice raised by individual employees. And I think when the leaders at a company get too strong, when they have unchecked unilateral authority, then that's all that HR does is keep the leaders out of trouble. And that's a disaster waiting to happen.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  17. How it happened like this. My house, coming to my house, my kids are at 800. Well, it was interesting. Google was growing really fast. Apple grew really fast.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  18. One of the things they were saying to me was that they were growing so fast they just couldn't help themselves, which reminds me of when my kid was seven. I couldn't believe my room was this dirty. I don't know how it happened like this. My house, coming to my house, my kids are eight. Well, it was interesting because I was like, you mean you didn't care to put systems into place because lots of companies grow fast.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  19. Yeah, and you'll do it with them. I mean, it's a collaboration. Those arrows go both ways. And to achieve What performance ratings people have, then a lot of this stuff that got described just couldn't have happened. Now, that's not to say that those processes are going to fix human nature. They're not, but they'll make the worst abuses much less prevalent.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  20. With each of your direct reports, and only if then are you able to fulfill your core responsibilities as a manager to create a culture of feedback, to build a cohesive team?

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  21. Yeah, well, you said it, not me. And so I think the problem is absolute power corrupts absolutely, and a little power corrupts in petty, nasty ways. And so I think that one of the things that would help a lot in a culture like that is if the usual sources of power that an individual manager has get stripped away so that the manager has to rely instead of power and control on forming a relationship with the people who work for them. So my model for the way that good management works is that the manager is at the center and if the manager is off balance, everything else goes bad. And then the next concentric circle out from that is the relationship that the manager has with direct reports. Relationships don't scale, but you can have a relationship with each of your direct reports. And if you have a good relationship,

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  22. Yeah, and she's damn good at developing one. So one of her beliefs that I think is really true is that Unchecked unilateral authority is It results in bad decisions that are much more easily hijacked by bias than a good process. And I put it, she puts it very sort of eloquently. I put it like this. I think that power and control work really well in a baboon troop or a totalitarian regime. But that's not what we're shooting for. Which sounds like Uber.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  23. Yeah. So I think that one of the things that I most admired about Google and management at Google was that Shona Brown, who led business operations and who designed a lot of the processes that

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  24. Which is interesting. When it's easier to look smart when you're criticizing, when you're attacking than it's hard to look smart when you're showing that you care personally.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  25. The way I look at it, but why do you do that? Most people back off, not everybody, but most people are like, oh, I'm so sorry, but it's this twitchy kind of culture we've gotten into, and then we get permission from our public figures to do it.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  26. I think that when you are one of the rules of radical candor is to have as many of these conversations in person as possible. And that's for a bunch of different reasons. One is that when you can see how another person is reacting, you do care more. And when you forget that there's actually a human being on the other end of the screen, It's difficult to show that it's difficult, A, to care personally and hard to show that you care personally.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  27. You mentioned conversation has changed because I think social media has gotten weaponized and toxic in so many ways. And it's led by Trump with his crazy tweets, but they're very indicative. People do that all the time. And it gives permission for people to do that.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  28. Yeah, but what we have failed to do is to show that we care personally about the people who we're disagreeing with. And we've utterly failed to do that. I failed, I made this great promise that I was going to have a political discussion with someone who I do love but who I disagree with vehemently. And I just, even though I just wrote the book, Radical Cantor, I had a really hard time doing it. It's difficult. It's difficult to challenge people directly.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  29. Yeah, here's one thing that I see not necessarily among politicians, but just in general in political discourse, I think the phrase, if you don't have anything nice to say, don't say it at all, has a political corollary, which is politics divide. And so we all are afraid to talk politics with one another if we disagree.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  30. Yeah, fucking crazy might be the best. It might have gone off. Back shit crazy. Batshit crazy. It might have gone right off the grid. There's an awful lot.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  31. Being unjustly accused of obnoxious aggression, part of it is just, I think Tim took this phrase out of the book because it was disgusting, but I'm going to say it here. Just put your thick skin suit on. You just have to kind of tough it out as part of it. You don't back off. You do want to show that you care personally, but you don't want to become the angel in the office, right? Virginia Wolf said that the goal of a female writer is to kill the angel.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  32. Yeah, and then I started crying. I mean, like he would come walking down the hall and I would tear up, you know, like guaranteed that I was going to cry when he said this to me. It's like Tolstoy's brother once played this mean joke on him and he said, go stand in the corner and don't leave until you stop thinking of a white bear. And then he couldn't, you know. So don't do that to people. Don't say you can't have a particular emotion. If you yourself, no matter what gender you are, can't handle tears, like own that emotion. Don't tell the other person that they can't cry. Say let's talk about this later. It upsets me to see you cry. Just own your own emotions. I think as a woman

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  33. Are important. One is don't say you can't cry. I once had a boss who told me you just can't cry in front of me. And this man would just

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  34. Yeah, I think that if you are a woman and your boss is a man, I think it's really important that you demand criticism. If you're a man, just be aware of the fact that you might be pulling your pen. And don't do it. Like, she can take it, I promise. There's a lot of thoughts on fear of tears that men often have. My first thing I would say is that maybe this says more about me than anything else, but my experience is that men cry just as often as women in my office. So men cry too is the point. And so don't over index on that. And if you really can't, if you're, the worst thing you can do, I think, as a man who's afraid of tears, which is, I mean, women are afraid of tears too. It's no fun to have somebody crying in front of you. Nobody that I know likes that. I think a few things.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  35. It's hard and it's tempting as a woman, especially as a young woman, to back off your challenge, to move in the wrong direction. And I think it's really important to have extra strengths to hold your ground, to continue challenging.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  36. Tim, who doesn't have a misogynist bone in his body, he's a wonderful man with chagrin to realize that he had done this. And I don't think that the tendency to pull punches when giving feedback to women on your team, if you're a man, stems from some sort of character flaw. Again, this training that's been beaten into you since you were a little boy. So forgive yourself, but give the women equal feedback. I think it's harder for a woman to be radically candid. If you're a woman and you're being radically candid, you're much more likely than a man is to be accused of obnoxious aggression. This is kind of the abrasive problem, the competence likability problem. But it's even more painful than that because if you're a man who's unjustly accused of obnoxious aggression, you're called an asshole. But if you're a woman, you're called a bitch. And I don't have data on this, but I'm pretty sure it hurts more to be called a bitch than an asshole.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  37. Yeah, it plays out with, it's hard to be radically candid with someone who looks just like you. It's even harder to be radically candid with someone who looks different than you. And so I think that men managing women, and my twins are one's a boy, one's a girl, and I see this from the time they're four, three, there's so much pressure on my son to pull his punches with my daughter and other little girls. In fact, Tim, who's back there, has a great story. I hope you don't mind if I tell you this story. So Tim told me a story about being, it's a great story because it's both literal and figurative at the same time. Tim's on the company softball team. And this woman on the team starts yelling at him for throwing the ball more gently to her than he is throwing the ball to the guys on the team. And it's causing the team to lose. And Tim is

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  38. Yeah, well, I think that's how I see it. I think that a man managing a woman is more likely to be ruinously empathetic with that woman than with the other men on the streets. I'm not giving them enough feedback.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  39. Ego is extremely fragile, but your persona is beginning to solidify. And right at that moment, you're told be professional. And I think for an awful lot of people, that means leave your emotions, leave your real self, leave your humanity, leave the very best part of you at home, and come to work like some kind of, I don't know, drone or something. And that is not a good way to move up on the care personally access. I mean, it doesn't start, like, I don't give a shit about people, so I'm going to be a great boss. That's not how it starts, right?

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  40. If you don't have anything nice to say, don't say it at all, right? And now all of a sudden your parents didn't say, well, good on your parents. They did you a favor. I have eight-year-old twins and they really come out with some zingers. It's the House of Radical Candor at my house. Anyway, because I don't tell them that, right? So we're sort of taught from the time we learn to speak that it's dangerous to say what you really think. And now all of a sudden you become a manager and it's your job to say it. And it's hard. It's hard to undo training that's been beaten into your head since you were 18 months old. And then on the care personally dimension, I think a couple of things get in the way. I think the big one happens when you're about 18, 19 years old. You're just at that moment in your life when you're

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  41. That's good, but that's an important part of radical candidate. I'll talk about that in a minute. So I think for a lot of us it starts because we have a parent. How many of you had a parent who said to you as you were learning to speak, like you're 18 months old or something like that?

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  42. One is being nice. Yeah, being too nice. I mean, I think the problem on the challenge directly, which is also I think of is the sort of willing to piss people off the mention of radical can. You really do have to be willing. You're good at this. Maybe we should ask you about why. But here's what I think. Honestly.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  43. But also kind because I had been giving presentations my whole career, and if she hadn't said it to me just that way, I wouldn't have gone to see the speech coach and I wouldn't have realized that she wasn't exaggerating. I really did say every third word. It was like I had been going through my entire career with my fly down and nobody had had the courtesy to tell me, hey, your flight, I mean, I could zip it up if you tell me that it's down. And that really made me think, why had nobody ever told me that I had this problem and what made it easy for Cheryl to tell me? And I think that at Google in general, with Cheryl especially, Everybody who worked for her knew that she really had their back, that she really cared personally about them. But she also didn't let her concern for our short-term feelings get in the way of saying,

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  44. Now I breathe a huge sigh of relief. If that's all I've done wrong, it's no big deal. And I kind of make this brush off gesture with my hand. And she said, I know this great speech coach and Google would pay for it. Do you want an introduction? And I make this brush-off gesture. I'm busy. Didn't you hear about all these new AdSense publishers we've just added? And she stops. She looks at me and she says, I can see when you do that thing with your hand that I'm going to have to be a lot more direct with you. When you say every third word, you sound stupid. Cardinal Senate, Google, now she has my full attention, right? And some people might have said that it was mean for her to tell me that I sounded stupid, but in fact it was the kindest thing she could possibly have done for me at that moment in my career. And kind for a couple of reasons. One, because she knew me well enough and she was paying enough attention to know I was blowing her off, to know she had to sort of move out on that challenge directly dimension of radical.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  45. So she started out focusing on the good stuff and not in a feedback sandwich kind of way, but seeming to mean it. The shit sandwich, you know, you say the good thing and then the bad. But this wasn't bad. It was better than that, trust me. But anyway, all I really wanted to know was what I had screwed up. And so eventually she says to me, you said I'm a lot in there.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  46. You can screech to a halt on an elliptical trainer. Sergei does. And Eric says, what do you need to keep this going? Do you need more engineers? What resources? And I'm thinking, you know, this meeting went okay. In fact, I'm kind of feeling like a genius. And as I walk out, my boss at the time was Cheryl Sandberg. And I'm expecting a high five or at least a pat on the back from Cheryl. And instead, she says, why don't you walk back to my office with me? And I think, oh boy, I screwed something up and I'm sure I'm about to hear what it was.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  47. Yeah, and I think that radical candor was part of what held it together. So, what do I mean by that? A simple example is, again, shortly after I joined Google, I had to give a presentation to the founders and the CEO about the AdSense business. And you walk in and there's Sergei, those of you, pretty much all of you have worked at Google, right? In his toes on the treadmill in the corner of the conference room, and Eric staring into his computer like his brain. And you think, how am I going to get these people? What is my, why am I even here? And like any normal person, I felt a little nervous in the situation. And luckily the AdSense business was on fire. And when I said how many new customers we had added, Eric's head jerks up out of his computer and to the

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  48. Yeah, Google was interesting. It was a fast moving consensus-based organization, which I would have said was impossible until I was working there. But I think to...

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  49. Alan Eustace really tried hard. And he tried hard in significant ways like the hiring process, taking a look at how they promoted and making sure that the data was out there so women knew when it was time to.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  50. A story I heard last night I was having dinner with Susan Wajiski and Lauren Toole and Carrie Farrell was there. They were talking about, we were talking about women's, you know, we were talking about Uber and different things. Apparently at one point when they didn't have enough women engineers, he just stopped hiring. They just wouldn't let them hire until... And then moved a lot of people into the diversity group in order, you know, if you don't have enough diversity, then we need more people in the diversity group. Interesting Not that they still have, don't have issues, they have major issues.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT