YouSaid · the spoken record

Nuala O'Connor

lines on the record: 91
first: 2019-02-13
most recent: 2019-02-13
sittings or episodes: 1
sources: podcast

Every line below is reproduced as it was said and linked to the record it came from. Nothing here is summarised or generated. Directory · Search · Corrections

“All of them, we're talking to everybody. It's going to happen. Maybe that's why I'm not making it my number one because I'm not worried about it's going to happen and confident of who.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“It's old time customer trust. It's old time respect for the customer. Knowing your customer is fine, but are you using the information you have gleaned about them in a way that yes, furthers your corporate interests, but furthers their needs and not in a way that is adverse? And I think, no, this tech sector is not in a good place right now. It's in an incredibly dysregulated place, literally and figuratively. I am, again, short-term, a little pessimistic, but long-term optimistic that there'll be enough public pressure in, thanks to good journalism and good writing about it, enough public pressure from civil society, and ultimately government action to constrain some of the worst uses.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“To whom they are accountable fundamentally? Are they serving the first order interests of the consumer? Maybe when I said Holy War, or maybe it's an appropriate phrase. I'm sorry, when I say the difference is the differentiation, the different companies are trying to make among themselves on how they treat consumer data in a respectful way versus not or versus a perceived not. I think you are going to see a race hopefully to the top on this is how we treat our customer. And data is part of the equation.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“And I remember the hue, and no, of course we will. I'm like, no, you won't. You absolutely was interesting. All right, Nula, I want to finish up by talking about, do you feel positive when you said holy war? Do you feel positive about where we are? I mean, because tech isn't a... At least with the median regulators, has a bad reputation now. How do they get it back from your perspective?”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“I always like to tell my kids of time before cell phones. I was like, in the old days. Yeah, in the old days when we actually had to call people and get the phone and pick it up. I'm writing an article for tomorrow for the New York Times about car use. And I found an old story I wrote in the Wall Street Journal in 1998 called Cutting the Cord. It was about everyone will be mobile. You will not have a landline.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“Within our house, we have two different Sabbaths. So that's actually a challenge. Right, exactly. How did it work? I did no social media. I did. I mean, yes, I had to do email for work or whatever, whatever, but it's kind of cabining off uses, no games, no social media, whatever.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“Let's start with probably the most important things I'll say on this no phones in the bedroom, phones on the kitchen counter before bedtime. Limitations on numbers of hours on screens and games and whatever on the weekends. No phones at the dinner table. And, you know, something I've tried on and off to do, and I've been a little less successful lately, is digital Sabbath, literally having a day from sundown to sundown where there are no devices.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“To create stickiness. Well, exactly. But also the. Well, you know, it's a little hard to fight, I have to say, I'm pretty responsible, but it's hard to fight. Last night my son called me. Yeah. And I go, too bad. Don't pick up your phone another night. Let's start with that. That's probably the most.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“And I told some folks working on addiction, I said having had a family experience with real world. Drunken alcohol addiction. I am sensitive to misuse, as I should have not used the phrase I used at the beginning of the hour. I'm sensitive to overstating things like addiction. However, I am now, the mom and soon-to-be stepmom of many teenagers. And I think it is, again, it's a social and moral construct that we need to be transparent about how our devices are configured and are they being configured and games as well configured to keep people on and to create stickiness. Well, exactly. We know they are. Absolutely. And so what, again, is the both parenting responsibility there, but also the, well, you know, it's a little hard to find.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“And yet, credit card use shot up after that, right? And it settled the playing field, it created consumer confidence, it created stability for big and small players. That's what we want here. We want a level playing field for small, for new entrants to the field, incumbents, big, small, whatever, but ultimately for the individual to know my data will be treated with respect, with dignity, and I have some sense of control over it. Right.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“Elegant privacy bill that says these are the principles we know. These are the uses that are okay. Here are a couple of really far out things that are not okay and allows for a fairly simple compliance regime for the smallest. And also certainty in the playing field. This, again, it reminds me of the banks. I started my career as a banking lawyer 100 years ago. The bank regulator, what was the big bank, whatever. I was super fun. I still am. Can you tell? Let me tell you about privacy data law around the world. The banks fought the credit card on limited liability to $50.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“And that's the fear with privacy legislation as well you do not want to create a playing field that locks in the incumbents. And I retweeted a great, I think Wall Street Journal article about this and somebody in Europe got very, very annoyed at me. And I said, I actually think that's a valid concern. Absolutely. Especially if you get, right, if you get a compliance regime that favors the rich, the big, the whatever, you are actually creating an uneven plane. Absolutely. I say simpler, smaller, shorter.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“I'm not sure that's true, actually. I think there's a lot more. Again, maybe showing my optimism here. I actually think there's a fair bit of common ground. And I think that reasonable players would want the outliers constrained and regulated out of existence. I actually think that there's an open enough ground in the middle where there could be.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“So, this is actually what I said to pie. I was like, I'm sick of you. I'm so glad. I am sick of the other guy. Again, talk about war. Like, you know, ideological war. There are people on both sides who just kind of want to keep fighting. I'm like, no, no, I got other things to do. I got kids to raise. I got, you know, things to do. Legislation switch. So legislation that settles the playing field would be absolutely, assuming it's appropriate and constraining of the things no.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“It's going to happen, man. I mean, we were just at the Supreme Court. CDT was a party to the case. So explain without that, I wish I could. After how many rounds of appellate litigation, I think where we will actually, I mean, the standard in the case was, did the FCC act in an arbitrary and capricious manner? One of the few phrases I remember from law school in overturning the previous set of rules that we like. And now we don't like. I actually, and in fact, one of the lawyers on the case who does not want to be mentioned by name said to me.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“Of California. We need not to go into it, but it was delicious. We had a New Year's. I don't eat meat, but I did try my son's bore. So away from the boar, net neutrality. Let's go over because we don't have much time. What other... It's going to happen, man.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“Regulation is appropriate in both contexts. Absolutely. It's so funny, my son killed a boar this last summer and my friends are horrified. He wanted to learn how to shoot a boar. Yeah, it always surprises the gun crate nuts. They're like, oh, I'm like, yeah, right. I'm not trying to go nowhere with that.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“I think in this country to use the first to talk about the second. Yeah, I think, I mean, I wonder what the overlapping, the Venn diagram of those two groups actually looks like.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“They don't love either of them. And when you Which one do we think we love more the first or the second? We certainly love in this country to use the first to talk about the second. Yeah. Now some people the first other people the second.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“I don't love either of those things. They don't love either of them. And when you lump one and two together, you kind of makes you think. Which one do we think?”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“I've always said, you know, you want to play in their sandbox, you got to play by their rules, meaning we have to be mindful, we are exporting we, you know, whoever that we is, entities based in the United States are exporting a US vision of how the world should operate. That's not necessarily always welcome in other parts of the world. I mean, just talk to my friends in Europe and my colleagues at CDT, a dear friend said to me, you Americans, you love your First Amendment almost the way you love your Second Amendment. It made me sit up right, I've hung on to this phrase because it made me sit up and go,”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“I think one of the biggest existential questions for a lot of platforms is you're doing business in a whole bunch of different countries And in native languages that you may not be even equipped to parse or understand or really be sensitive to the local norms, customs communications.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“Right on content platforms People realize. Because I think we've never had one communication systems run by a private, a major communication system run by a private person, a single private person. Good point, who doesn't want to do his job. Who doesn't want to do something about it? And what's interesting, what do you think about Facebook's idea to have this council? I want to smack him for that one.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“That's a real concern, not just with Russia, but with China. And, you know, we've got, there are really big fights ahead on content. Exactly. I think some of that does have to implicate government, not government action, but an awareness that the stakes are a lot higher than people realize.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“I think it's social media. I think it's Facebook and online. The need to corral State sponsored propaganda I've said also, we need to start talking about it's not fake news. If it's government sponsored, it's propaganda. We need to call it by its name. It may seem cute to government operatives who are used to, I noticed in your... In a building nearby, there was Radio Fear Europe, right? And there's the public broadcasting systems. And the State Department's good on radio and propaganda systems of television. And I think they don't devote the BBB, does not devote What it needs to internet kind of cyber warfare or information warfare.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“I do love that. I think that's the first. Line of conversation is yeah, you have the right to be a complete jerk, but we also have the right to say we don't want you in this house or this party or this whatever. I don't have a quick and glib answer to you. I think it's a much larger societal question. But where's the flashpoint about this?”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“Yeah, and we don't want government intrusion into private space and private speech. But I do think we are in the middle of, and it's not going to be solved this year, but we are in the middle of a national conversation. It strikes fear in the hearts of First Amendment advocates about controlling speech, whether it's on campus, whether it's on the internet, whether it's in our daily lives But there's a great phrase that goes around our office all the time freedom of speech does not mean freedom from consequence. Yes, I see.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“No, I think there is. And again, are you for or against the democracy? Right. What are you? Yes, your first order interest may be to your shareholders, but your second order interests have got to be to the community, the democracy, the way of life. Right, exactly.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“For use of the internet. Yeah, it's a moral thing. That was interesting when you veered into that. But I kind of agree in a lot of ways. It's a tough argument to make. There's a moral imperative here, but there is. More than well, there's a moral imperative in terms of chemical companies, there's a moral imperative. No, I think there is. And again, are you for against the democratic?”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“That's where you have to, I have to be honest, that I think we all have to be skeptical about Congress's power to act swiftly. I still think there is a chance for Baseline federal privacy legislation in the next year before everyone starts checking out to deal with the next presidential election.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“That's why I wrote last week. I know I love that. Because the idea was it's not money. See what you're saying. You have nailed what I've been seeing in tech now for a long, long time, which is the disconnect between the mindset and the impact. And I say, you know, the first step is recognizing the impact you're having. And I remember being, you know, again, back at a company in the 1990s and they were saying, but we're fueling the internet economy. We're doing good things and we're serving this new ecosystem. But if the impact you're having on people is profoundly different. And it's not okay to simply say, well, we're just a little startup, not a little startup. Right.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“And far sharper and far less willing to Is this about greed? It's I think it's beyond that because they've got so much money. It's not money. That's why I wrote last week they're so poor, all they have is money. It was great. Because the idea was it's not money. See what you're saying. Getting them. They just believe they're doing the right thing or they don't believe they've done the wrong thing”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“Someone said that to me, and I kind of bristled at that. But I'm starting to kind of embrace it. The whole narrative that having kids was bad for the career. No, no, no. It has made me far better and far sharper and far less willing to, you know, well, it's, you know, it also things are really basic. Is this about greed? It's about power. It's about money. It's not really that good.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“So, I think the conversation is going to be about the impact that it's going to continue to be about the impact of technology on the democracy and what steps we are taking collectively and individually.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“I'm still hopeful and I'm holding out a lot of hope in the short term for data privacy, but that's going to focus on personal information. I think we're going to have a larger conversation about who really has responsibility for the content. And you said before, what's our individual responsibility? Yes, I think there's individual responsibility about what you post and what you share and that sort of thing. But I also don't really kind of want to blame the user here. I don't think that's the primary solution either. I think the one who has the most power and the one who has the most access to information probably has the greatest responsibility to make sure what is being served up is Accurate, helpful, whatever your metrics are, at least be transparent about what your metrics are. And that's necessary but not complete step”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“When we get back, we'll talk about that. Here with Nula O'Connor, the president and CEO of the Center for Democracy and Technology. We are where we are now. We're technology, trust and technology is at a low. It's clear that they haven't run their platforms correctly. They're under siege. Although some of their stocks have ever been higher because they're doing very well in the business of stealing data or using, I'm sorry, Mark, taking our data and making, giving us relevant ads. Thank you. In their business of giving us relevant ads that we really want, because that's what we really want in life is relevant ads. I'm going to make fun of that. Relevant ads. It's so funny with it. So where are we now and what's going to happen this year? What do you think the big themes of 2019 are going to be?”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“Yes, yes, yes, exactly, exactly. I'm writing down better angels. Now I write a combat. That's not my. Yeah, that's not good. So when we get back, I want to talk a little bit about what do we do. What do you think this year will be like? Because I think one of the things I'm trying to think about, I spent a lot of time in the last two years talking about tech responsibility and showing that they didn't have any responsibility or they hadn't taken the responsibility, they abrogated their responsibility. I want to talk about where you think it's going and what do we have to do individually and as a group to try to figure this out and where do you imagine it going when we get back. We're here with Nula O'Connor, the president and CEO of the Center for Democracy and Technology.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“I think I am here for a conversation about that. And the one thing I wouldn't say is let's not do it piecemeal. Let's not do like this special protection and this deserves, whether it's category size, content, whatever. Let's have a conversation about what is your duty of care to the information you serve and the information of the people who you are serving in a holistic approach. And even one of our founders said to me not long ago.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“No, they don't have to mine the stir because it doesn't cost anything. That's why. You got to put costs in. If you give them costs, they will behave like that. It was interesting. I was having a debate with someone on Facebook. They're like, well, about the communication and the tech section 23, I think they should get rid of it for you, but you don't deserve it anymore. You've misused it. Oh, this and that was startups. I said, we're at a 30-year low of startups. It's not helping startups. It's helping you, that you don't have to run your thing. And it was just, it went back and forth and back and forth. And I was like, y'all don't deserve this incredible gift, which is immunity. And if you, look, stop signs work really well. So do red lights. So do people, if they didn't have them, everyone would drive like crazy. Because of course I would. I know I would. And so therefore the idea of getting a ticket, a photo ticket, or the idea of is preventative. And they don't have any preventions. And so they just spew their chemical waste into the thing and they don't have to put filters and stuff like that. And why would they?”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“Civic center that was built in his town. And he said it was a great idea. They wanted a place for the youth, the underserved youth to hang out after school. He said, but there was nobody minding it. And he said three weeks, and I don't remember the exact time, three weeks, four weeks, a month. The place was covered and graffiti and it was destroyed And he said, there are days. And again, this is not my thought process, and I don't want to out the person who said it, but He said, you know, it kind of reminds me of some of these online platforms. It's like nobody is minding the story. No”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“I'm not even sure if it's size. I'm less convinced, Big or Small deserve any kind of protections in difference. I don't think deserve any. They're big enough. I think it made sense at the time. I think 25 years on from the dawn of the commercial internet, I think we've got to say, I think we've got to deal with the reality in front of us, not what we thought we were creating, but what is actually here and how people are using it. And the end user is profoundly different. It is no longer a bunch of MIT grad students and engineers, right? This is mom and pop and you're doing your online banking and your kids' music lessons and you're whatever. What are the expectations and what are the consequences for the kinds of communities we've created? I was talking to a colleague in civil society who said, you know, we're given our, I grew up in Belfast and wasn't hard. I grew up in the south of England and they had this.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“And love, let's talk about that section 230. What is going to happen with it? I feel like these companies don't deserve the immunity, or the big ones don't, or we somehow ratchet it down so only a certain size company is granted broadband.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“And what is at some point the fundamental frontline duty of online platforms as they are purveyors or sharers of Journalism and information about the democracy. That, I think, is the harder question because we have stood firm on Section 230 of the Communications Decency Act since it was drafted and CDT was there at the beginning. And we are all now looking at what we have wrought. I think there's a lot of grief among people who were there at the beginning. Let's talk about it.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“Speech. Speech. I think the harder questions for many of the companies and for all of us using online experiences is what is our duty of care as individuals? What is the private sector's duty of care to the democracy? And would we ever want any kind of government intervention here? Because we all say, oh, no, no, no, no government censorship. That's an anathema to free speech. But how do we solve the riddle of, and again, I point to Judy Astron and Sam Gill's article about the digital pollution, the glut of bad information that is drowning out good information, the lack of quality information, and the fact that the internet is the great democratizer. Everything looks like the New York Times. You can put it all in the same font and it all looks like it's quality information. That has led to a breakdown in trust in journalists. That it's only led to. It's contributed to a larger breakdown in trust in institutions, institutions of the fourth estate, institutions of government.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“On that issue. Okay, I want to talk about the solutions later, but what I want to talk about so we've got the issues about privacy, getting a privacy bill, a national privacy bill passed, correct, that has teeth is probably somewhere between Europe and California or something like that.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“Will surprise you to putting my hope in Capitol Hill, but I think that the public outcry for federal legislation boundary the use of data by companies of all kinds has actually some legs. And so I am more optimistic than I have been in a while that that as one of the pieces of the Internet ecosystem could be solvable or at least move the ball forward on that issue. Okay, I want to.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“We'll talk about how we can fix it. But right now, I want to know the state of where I'm because I think people do feel fucked and don't have any way to get out of it. Like that they feel like they know vaguely they're being taken advantage of. They also like the free stuff and like why not play Fortnite or Red Dead Redemption. It doesn't matter. It sort of becomes exhausting and then these companies sort of die out on that exhaustion pretty much of people or not the ability not to get angry about it”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“It's like breach notice fatigue a few years ago. You got how many letters from your banks or credit cards or whatever saying somebody has your credit card number, you stop reading them. Similarly, you're feeling, I think there is, and the pew research shows there's a feeling of hopelessness or helplessness among the American consumer about their internet experience. I am still, this much of an internet optness, I think we can get this right. I'm short-term pessimistic, long-term optimistic.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“Yeah, right. People felt deceived, not that we had anything to do with The issue is we're so exhausted by it, we don't get upset about it because we're so exhausted. It's like breach notice fatigue a few years ago.”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT
“And even although it's anonymous or pseudonymous. So the whole debate about is metadata data, is your PII, PIEI, this computer did not necessarily need to know it was you. It needed to know it was this computer or this IP address or whatever your identifier was. And I think that has serious consequences. Remember the book, The Opening of the American, or the Closing of the American Mind. This is the closing of the aperture of your online experience in a way that had potentially very seriously damaging consequences for your understanding of the world around you, of the candidates who were in front of you, of the Brexit vote in Europe, of whatever. And I think that was a wake-up call. And because it had political consequences, I think that awoke some people on Capitol Hill. But I think the people felt...”
2019-02-13 · Decoder with Nilay Patel · Recode Decode: Center for Democracy and Technology CEO Nuala O'Connor · IDENTIFIED FROM THE TRANSCRIPT