YouSaid · the spoken record

Philip Moyer

lines on the record: 76
first: 2025-02-24
most recent: 2025-02-24
sittings or episodes: 1
sources: podcast

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“Right person at the right moment of the customer interaction. So you'll see us really come out with some exciting things about that between the format and the AI that we can do to transform storytelling.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“I'm probably most excited right now, as I mentioned to you about the massive formats that are coming at the Creator. I'm super excited about what can be done with immersive formats. I'm also starting to see a lot of people that want to kind of go back into these sphere-like experiences. And I do think that that's going to be exciting. And you'll see us continue to push the edge there. You're going to see us invest more in the filmmaking community. Like on Monday, I'm headed over to the Berlin Film Festival after hopefully my Philadelphia Eagles do well in the Super Bowl. And so you're going to see us even do more around staff picks and celebrating filmmakers in every geography we serve around the world. I mean, it's been a fairly U.S.-centric and you're going to see us get a lot more global in supporting filmmakers. And then also, just I would tell you as we look over at our enterprise customers, we think we can support customers in their customer journey, this mass proliferation video across every part of the organization in the service of customers. We're going to do really well at just-in-time videos serving just the right video to just.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“So they don't even know that might be using multiple AI. But it's establishing quality bars for each one of those things. And then also economics, like making sure we get the best economics and also the best performance, like queries per second from the model providers for that area. They can serve our massive minutes of video and our number of creators. So we're managing performance, cost, and quality on behalf of the creator across multiple models.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“You know, I would tell you that we're doing a lot in evaluating quality across a whole spectrum. One of the things that, as I said at the very start, we're obsessing how smart creators really want to use AI. They don't want to be replaced. And so what we're doing is we're picking each one of these areas and actually establishing quality frameworks internally inside of Vimeo, where we're saying, hey, this is high quality translation, or this is what we need to do to be able to support understanding what changed frame to frame. So a lot of what we're doing is that we're saying, okay, what's the best model for the job that is going to get that our creators are going to need to get done? And then under the surface, we're stitching all that together so the creator, as you know, there might be multiple models that are supporting them. And we've established quality and then also handoffs for that creator because, as I said, we're creating AI that's going to be unique to that creator. And so we're going to remember whether or not it's over here in the translation world or whether or not it's over in ask a question or indexing or otherwise. We kind of stitch it all together for the creator.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“Is that something that you can drive at Vimeo? We talked about needing to serve 8K in the price of storage and compute for that falling on a pretty predictable basis. We need to invent new silicon to support AI workloads. That's like a whole of industry effort, right? And the pressure is all on maybe a handful of companies and one foundry to pull that off. Like how do you make those bets?”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“We need to lay down a new infrastructure silicon. Like the silicon that's around the world right now is highly optimized for general compute. And this is a new mathematical model that has to be supported with silicon. Otherwise, we'd actually consume more power if we didn't have specialized chips that run this math equation. And so all that's happening right now is that, yes, we got to run our current compute, and now we have a new algorithm. We have to run. And we're going to have optimized silicon to be able to run that extra algorithm. So short answer is that we have to, we actually do have to do.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“It'll be very manageable over time. I think that the real big cause for a lot of these companies is the training of some of this stuff. And that is going to come in line as well. We'll get to a point of kind of diminishing returns that like, do you really need to go to 10 trillion parameter models or do you need something that's just lighter weight to be able to do chemistry or to be able to do biology or to be able to do security or coloration as an example? So I just, I think right now we're in the era of big models and I don't think that'll last.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“Answer is yes. I would tell you that I expect the cost of inference to drop dramatically. We were experimenting with some of the exact same things that Deepseat claimed to do to be able to use like really low cost chips to be able to do imprints. And I do expect inference, the cost of inference is going to go through the floor. I used to joke to say, you know, if I need to order a frosty and a double burger at Wendy's, I don't need to wade through all of Taylor Swift's boyfriends and songs to be able to get through that. So distillations of models to be able to serve like at the exact moment of time that's necessary, like whatever the language is or whatever the function is. I think that you're going to see distillation will help with this. You know, the most recent Blackwell chips that came up from NVIDIA were about 4x more efficient. Lighter weight models are super important to us. And so we're going to solve a lot of the inference problems and the cost associated with inference. And I'm seeing a drop dramatically for what we do. And so I...”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“There's a lot of talk about cost right now in the AI world, right? There's deep seek, which might have brought down the cost of training. There's all this argument about whether the cost of inference will drop. That's at the same time Sam Altman is saying he's going to build $500 billion for the data centers all around the world with Softbank. You use these tools, right? You're deploying these tools against large data sets in video, which is where the costs tend to go up the fastest. Where do you think that is? Is that working out for you? Are you making more money on the use of AI than you're spending on it right now?”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“Some jurisdictions that we operate in, we have to actually say yes, this is a human being that created this, the company that created this. I actually think we have an opportunity to serve as that as like being a, yes, this was created by a real human, which actually stands out in a world of robots. And so I think there's a lot of opportunities to protect the viewer and protect the creator as well as, you know, serve them in helping them produce stories faster.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“A number of the creators said, We want you to help us identify when content has been generated by AI. We do a lot of business over the EU. And so we said, yes, we're going to do that as well. You know, the thing that I describe about AI was, you know, back when in the era of the production line, humans stopped being able to keep up in a lot of ways. And so we started creating robots. We started, you know, creating machines that turned on screws and so forth. And next year at this time, there's going to be more information created in the next year than there has in the history of mankind coming up until this point. Humans are starting not to be able to keep up with the production line of information. And so we've invented these machines. I also think AI is going to help us identify these things and help us be able to filter and help us be able to say, this is AI generated or this content cannot be verified from the source. We have to do some work around what we call KYC, like know your creator.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“I think I kind of, as I sit here and protecting the Vimeo brand, I aspire to actually be that place that people trust. When I first got here, we were approached to basically crawl our content. You know, as many companies were approached, and we talked to the creators, the creators said, listen, don't replace us, just uplift us and protect us. Make sure that we're always the video is always a place where we're protected. And that's why we come to you, and that's why we want to continue to come to you. And so we made a decision not to allow that growling. And then we very quickly, like shortly thereafter, had to say, anytime you use AI on Vimeo, that we're going to actually guarantee that none of the AI models will actually be improved based on your usage of it, unless you say improve based on my usage, like, you know, understand my storyline or understand my, you know, my filters or understand, you know, my dialogue, my style of dialogue will do that for you as an individual creator, we'll create your own private AI. Then we were actually approached as well to say, listen, we need you.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“Especially if the dog's a main character. So you might end up doing it based on the classification of the importance of the character and whether or not there's actual true existence there and like how much modification was done to the individual based on the classic character.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“Yeah, I mean, I got to tell you, like, the thing that really does bother me right now is the influencers that don't even exist. If I'm looking at something that's clearly animated, I'm okay with it. You know, I would love to know that somebody's voice was actually used for real in by that individual. It's going to become complex. And I wonder out loud, you know, will we stop caring? And at what point? Will we become comfortable that basically we're being the whole thing is simply animated because that's really what we're talking about. We're just creating like animation that's higher and higher fidelity in a lot of ways. But I think it should probably be noted that at some point the human doesn't exist. I kind of feel like that's probably where I'd cross the line or that dog doesn't actually exist.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“I haven't been asked this question for, but as I reflect on it, for me, I would like to know that a particular character or a particular animal or something that's in that film is actually not real, that it's completely made up. When I look at some of the Marvel movies, clearly then you start crossing the line, well, does the Fox, you know, in Guardians of the Galaxy, we all know. I mean, the latest.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“This is the hardest question. This is like an existentially philosophical question, but where do you draw the line? Where do you personally think the line should be for when you have to put the label on? Right. I'll give you two examples. I think I stabilize this video with AI does not require that. I think I'm talking to a deepfake avatar of a creator that is photorealistic that is just lying to me probably requires that, right? I've replaced products in this movie with other products. Maybe requires it. Right. Where do you think the line is?”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“But if I'm really having a problem with my elderly father's father-in-law is having a problem, I actually do want a human being to pick up the phone and just talk him through it. I guess what I'd say to you is, so I think in filmmaking as well, we've always used tools to tell our story. You know, it's been the invention of so many tools to be able to tell stories. AI is just another tool to be able to help us tell the stories. I would certainly like to know when characters aren't real.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“You know, when I was at Google, there were about 42 different regulatory bodies that were working on AI legislation. The last week, there's over 1,000 on a worldwide basis. And I'm raising that to kind of say that when you do translations in certain states inside of the United States, like Illinois or Texas, you can't actually modify people's lips and put words in their mouth. So that's like one of just one of the regulations. Over in Europe, you actually do have to identify that something's been AI enhanced or modified. I think we as humanity are wrestling with like when do we want to know that something's not real? The mere fact that that's coming from all over the world, that you're seeing that kind of like desire to know when something's not real. You know, I can't say whether or not that's good or bad, but I can tell you that it's actually a human desire. And so getting something done like changing the credit card on my telephone bill, I'll deal with a bot to do that.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“Go to the real human being doing this. And it's just, I'm just going to tell you point blank, I'm not seeing the robots take off. I'm not seeing it. And we've tried to serve both. And so humans have always kind of risen above, like they've always kind of brought through the authenticity. They've always brought through, you kind of know when you're getting something and when you're not. Like even in the chatbot world, how many people get frustrated when they're like talking, you know, with a chatbot online, they quickly want to talk to a human being. And so I don't know how to say it to you, but like there's, we sense that there's no ghost in the machine. So I don't know how to say it to you anyway. I studied artificial intelligence for a long time and I'm very confident in the beauty of the human soul in the context of creativity.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“Most interesting to me as well is in the marketing world, the thing that's taking off the most right now are not avatars. And avatars, I like to call them, like nobody wants to talk to a robot. It's actually people that are kind of sitting there going, hey, I just bought this piece of furniture. This looks really cool. Let me show you what it looks like inside of my house. And it's like, actually, authenticity in a world of robots, I think, is actually like, I'm already seeing it. We've offered to a number of our customers, hey, would you like us to do some avatars? And then we've also offered to them, hey, we have this like super down and dirty create tool where you can record. We can put a teller prompter up in front of you so you can like do your own script. And we can either make the avatar look perfect or you can kind of like, you know, be sitting in your living room and do this quick thing about your product or about your service. And inevitably, all of them”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“One of our creators, Jake Olson, recently shot currents for Apple Vision Pro. And when you shoot for an Apple Vision Pro, you have to maintain perfect stillness in the camera. You'll shoot four to six cameras, and by hand, you have to stitch all these things together. If you get an opportunity to watch currents, it's absolutely stunning. You kind of look at it and go, oh my God, I've seen the future of filmmaking. I truly have. This is where I kind of say that I think we're going to get in a post, you know, mobile phone error for watching content and creativity. And I think that we'll experience film in new ways. We'll experience stories in new ways. I would tell you that I think that the best creators are going to, I'm seeing them blend together, you know, the content, blend together AI usage with traditional techniques to make something credible. Most filmmakers that I talk to start with something they've shot and then enhance it with AI. One of the things that”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“Some brand uploads their assets to a video platform and literally ads get assembled for you in AI for you as specific user targeted to your interests. We're headed there. The big platform is already talking about it. But those really commercial uses of AI. We're going to make a whole bunch of ads and we're going to do some of the most creative filmmaking that exists. They don't seem like they're happening at the same rate or with the same level of acceptance or even like they should happen with the same tools. And you have every piece of the puzzle in front of you. Where do you see the biggest growth and where do you see the biggest pushback?”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“Don't have And I think there's like so many stories to be told if the creator of the giant robot gets paid for having a now movie and is able to have be monetized in some way, shape or form in a really beautiful way. I actually think we're supporting storytellers in a foundational way. I think that's a decade away. I would say maybe five to seven years away. And so first and foremost, I do think that AI is going to help people create. So I'll park there because we are procreator. We are pro filmmaker and we serve a lot of them and they're not going away. We're going to uplift them and make them faster.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“Think it is for a class. Like here's what bugs me the most right now. Last year the big six studios only put out 88 movies.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“Yeah, you know, I mean, I think the creator economy, I think we are reaching saturation. I mean, I don't know when we're going to get to the post mobile phone era. But this is not a way we're going to live for the rest of eternity as human beings. And so on the creator side, yes, there is a saturation point, but I also think that people are looking for a little bit of a higher quality experience. I think people are getting tired of the doom scrolling. I think the mere fact that we name it, you know, the fact that we are now, you know, acknowledging that we get sent down rabbit holes, I do think that people will like storytelling. I do think there's going to be really different opportunities. I get asked all the time, when will AI be able to take my favorite book and turn it into a movie? Now think about that. Think about how wonderful that would be. Think about being able to take your child's favorite book and, you know, be able to turn it into a video as an example for them that has like an extended storyline. I think storytelling.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“And you can't imagine, I mean, I think you'd agree. You can't just imagine only one platform is going to serve all the video answers in the world. And so that's where I just see it's such a super opportunity for us at Vimeo.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“Yeah, it absolutely does. I mean, I would tell you, I have a lot of friends at Google. I really enjoy my time there. You know, I don't wish them ill in any way, and I really hope that they sail through this era right now of challenge for them in a really great way. But it does, I clearly, you know, I came here from Google because I saw the opportunity. I really did see the opportunity that we're about to go through a seismic shift in accessibility of information, in new ways to go and access it, whether or not you're using ChatGPT or using Anthropic, whether or not you're using Mistral. There are so many different ways to be able to discover information. And the notion of the common crawl on the web, the ability to be able to crawl the whole web index it and then be able to ingest it into these models, you know, it's just kind of showing that it's democratizing access to that information discovery. Video is a very important element of video.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“What I see is that there is going to be kind of a democratization of content classification and content recommendation and context discoverability. Search has, there has been a single search place that you go to be able to get your content and your videos and your maps and, you know, pick your favorite things. But I think that there's billions of dollars going into another part of other ways to be able to find and interact with information. And so, I guess what I'd say to you is that I think YouTube is fantastic. I love it. But I think that the discoverability, accessibility, indexing, and recommendations, there's a whole new era coming, and we intend to be part of it.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“Said whoever builds the best recommendation engine will win a million dollars. Well, you know, with an AI model, I can categorize content in seconds now with a recommendation engine. I can buy recommendation engines off the shelf. And quite frankly, the metadata that we can produce now out of a video is extraordinarily more detailed than a human being can even write. Like I can tell you precisely when the purse went, left the beach and like, you know, who was carrying the purse and what the brand was of shoes that the individual was wearing, you know, all stuff that may be missed in a traditional human being have to entering all that metadata.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“A lot of the economy runs behind firewalls and paywalls. And so I think that we can go directly at that. The other thing I'm going to say is that think about what happened in content and why some of these platforms rose. Think about, and again, I'm old enough to have remembered MSN and AOL. The reason why we went there was because news had to be consolidated. It was hard to create websites. It was difficult to find information. It had to be curated. Well, you know, Netflix and YouTube were born in an era where it was really hard to categorize content to say, hey, this video is about a cat. This video is about how to, I don't know, plug a HDMI cord into the back of your LGTV. And so there was categorization that had to take place. There was standardization of the data and the metadata. And then recommendations. I don't know if you remember them, but Netflix famously paid a million dollars to be able to write their recommendation engine that went out and...”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“Say it again. I don't think that a lot of product companies love the fact that you got to go to YouTube to get some customer support for one of their products. And meanwhile, one of their competitors could get be rolling right next to you. When I look at YouTube, I was at Google and I spent a lot of time with customers. And, you know, I really foundationally believe, like, I love YouTube. I'll watch, you know, YouTube as much as the next person. And I think that what they're doing, you know, for I'll call it kind of the attention economy, for what they're doing around content, for democratizing access to more and more content, I think it's absolutely wonderful. And quite frankly, as I said, a lot of our customers are great YouTube customers as well. You know, people will house their videos on Vimeo and post on YouTube in a lot of ways. But I really do think that there is in the same way that you don't do a lot of your business on Facebook or you don't do it on LinkedIn. You kind of do it behind closed walls. I think that.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“Well, I don't know that I buy that. I mean, look, at Google, I think they've proven that there's not a lot of one-way doors.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“It's a little bit of a framework of the customer making sure we're tethered to big ideas and really make sure that we're being innovative enough in how we push the team.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“But actually explaining the customer problem that we're trying to solve. And there's all kinds of studies that you can do. There's user studies. There's data and so forth. But truly being able to assess on what that workflow looks like, what are we trying to solve? What is the most challenging thing for the customer? What is actually frustrating the customer most? And really having a strong sense for your customer and the customer anecdotes, as well as what we call, you know, Google, we called a customer empathy, like actually putting yourself in the shoes of the customer. One of the things that we ask all of our everyone inside of Vimeo to do is be a user of the product. And so the things that are frustrating us, we actually are elevating those things into our decision-making process. And so we both bring the voice of the customer in. We bring our own voice in, and then we also are saying, okay, well, what's going to help us grow? You know, what's going to grow the next million users for us? Or what's going to grow us to 10x? And so I can't just kind of tell you it's like one thing.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“The other company I didn't talk about that I learned a lot from was Google. And one of the things that I would tell you that Google gave me was I think they've managed something like 10 out of the top 11 billion user products in the world. And really like thinking big. Actually, like giving an organization like incredibly lofty goals that sometimes you only make like 80 to 90 percent of them. One of the things that I do, you know, first and foremost is that I really am a believer in that you've got to set these very high goals. You've got to have this vision and you've got to be willing to put yourself out there to set extremely high goals. And then backing into that from a decision making process, I would tell you that we've had to make some a number of decisions around what products we focus on, what areas we deprecate. I come back to the customer. And one of the things I really try to hold people accountable to, and I think it's really important, I think I learned a lot of this both at Google and at AM.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“among everybody in the company of what we're trying to build. Are we trying to build the best live stream product? Are we trying to build the best marketing platform? Are we trying to build just a product for filmmakers? You know, we settled on this common vision.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“Was asked one time to give a talk on what it was like to work because, you know, Microsoft, Amazon, and Google, I got an opportunity to work directly with Gates and Vollmer, directly with Jassy, and then certainly with Thomas Curry and Sundar. One of the most important lessons I learned very early on at Microsoft was around having like really establishing a strong single sentence vision for the entire company about what we're trying to do in the future. And you wake up every single morning. And I mean, I was there in the early days when the vision was a PC on every desktop in every home. Now that was like extraordinary at the time. Now we have a PC in every pocket at this point. But we all knew that what we were trying to do was unlock information for the world by putting this powerful computing device in someone's hands. And so regardless of the divisions or otherwise, it all feathered into a common vision. And it was a lot of what I had to do when I got here was I owed the company a strong agreement.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“Single threaded leadership is an Amazon concept. You've worked at all the companies so I can pick out where the concepts come from. It's pretty fun for me. That's a classic Amazon concept. You need to have a pretty small team that owns a thing and there's a leader who's responsible for the whole stack. That is how you get silos. Like you can look at Amazon's product and say, oh, there's a bunch of single threaded leaders here. This is not necessarily cohesive. Everything is running as fast as it can, but the holistic vision of the Amazon product suffers for it, right? At scale at the end of that, you started out talking about having too many silos, and we're talking about single-threaded leaders. How are you managing that tension?”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“They didn't mention is that we're obsessing on use, like right down to the feature level where I look at those kind of reports on a weekly basis, like how many people are using our edit feature, how many people are using our live feature, how many people applied permissions to a video. Did that increase week over week? What did we do? And so that self-service leader is really now single-threaded leader. And we just, you know, we had as well a single threaded leader around our streaming business, and we really started seeing some of the results from that internally inside of the company. So giving single threaded leadership, I will tell you, it is talked about a lot, but oh my God, it's beautiful to actually be able to call up somebody that owns the number, that owns the resources, that worries about it as much as you do, like every single day.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“Internal function can become an external function and getting that kind of view that we all serve the customer in some way, shape, or form, super important inside of our product and technology organizations. One of the most important things I had to do as well, you know, our chief marketing officer that came in, he has a really extensive experience in Charlie Youngersick in being able to both do marketing to individuals as well as to enterprise. We are going out and talking about how we can protect videos as well as serve videos as well as provide AI to that entire audience. And so we had to get an individual that was able to oversee both parts of the business. I've also done some recent restructuring where we put an individual completely in charge of what we call our self-service business and to be able to move even faster in that part of the business and obsess on everything from the top of the funnel all the way through when a subscriber comes in right down to what are we actually using in the product. And this is a big element as well. And we'll tell you one of the other”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“You know, we had in some cases our technology organizations were incredibly siloed. How we did trust and safety as an example, you know, in some cases how we did data. In some cases, who owned what parts of engineering, they were actually broken up in a lot of ways. I think oftentimes our marketing organization had a mandate while the sales organization might another mandate. A lot of, I would tell you what was really important to me, like one of my first hires was the chief technology and product officer, you know, Bob Petricelli, bringing an individual in that unifies product engineering and is able to have like single threaded leadership over top of parts of the business that are that important. They have to be working together well. You know, some of the things that we're doing in trust and safety, we actually think we can turn around and expose that to our enterprise customers because it turns out they probably don't want things on their platform the same way that we don't want certain things on our platform. And so getting that kind of like any...”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“to go and create a YouTube competitor or trying to convey a low cost tool for the hobbyist. But truly that we serve that professional creator and then being able to describe very succinctly the fact that all of that comes together, that sometimes a professional creator wants to just be able to serve a single video. Sometimes they need to be able to manage thousands of videos. Sometimes they want to be able to go live. Sometimes they need a high quality. Sometimes they need help to be able to divide it, cut it up into rectangular or square formats. I think one of the core things I did when I got here was really obsess around the customer. Every meeting we start, we start by telling a customer story. I learned a lot of this. I would tell you between Google and Amazon, you know, Amazon is, I would say, renowned for this. But we really tell the stories of who our creators are. And then really building the ability to be able to move quickly and listen to those enterprise requirements. You know, when you start a company, and I, you know, I started at Microsoft.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“There's a couple things Anjali, she was supporting a lot of different businesses. I'll say as you went through COVID and as you went through kind of when video was hard and I would say it wasn't as culturally ingrained as it is right now, I think she had to make a lot of decisions around the business. When I got here, a lot of people asked me this question, like, well, do we serve the consumer or do we serve the enterprise? Do we serve the filmmaker or do we serve the physician? When I really spent time down with who our customer was, like I really had to get deep, deep, deep down inside and go, you know, who really used this? Show me the type of company. Show me the names of the companies, the industries that we're in, you know, it was very clear to me that we serve the creator that is professional, somebody that is using video for their business, like professionally. It's not a hobby. It's actually like to get a job done. You know, so being able to consensus around that creative pro, not trying.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“Back with Vimy as CEO Philip Moyer. Before the break, we were discussing the kinds of opportunities that still exist for online video distribution and the types of tools that are dramatically changing video creation. But before we really got into AI, I wanted to ask the big decoder questions about structure and decision making and how Philip is changing Vimeo now that he's in charge. Opened the door to AI, and I definitely want to talk about that, and in particular, using AI as a creative tool and how your customers might be thinking about that and their relationship to it. But first, I just want to get to the decoder questions. We've talked a lot about how you're thinking about growing Vimeo's business What would you say is the most tangibly different thing you're doing than your predecessor, Anjal?”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“Usually corollary of what's going on with token size inside of AI models where everybody knows that the very first version of ChatGPT was maybe, I don't know, 100 million tokens and then it popped over to a billion tokens and will be up to a trillion tokens. The cost to be able to deliver all of that is going to come down over time. The cost of storage comes down, the cost of bandwidth comes down, and then even the innovations that are in the televisions, those costs are going to be coming down. When you think about the quality of the TVs we have now versus even just 10 years ago, it's so discernibly different. And I think that as those costs come down, you know, somebody has to serve that content. And our infrastructure, we have the infrastructure to be able to do it. And so some of us, we have to stay slightly ahead so that we are that place that's always viewed as quality. And so, yeah, I guess it's just, it's part of our, it has to be part of our DNA that we're always going to support those cutting-edge formats.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“That's not a cost, right? I mean, you're talking about moving an enormous amount of data. Are you just getting ahead of it because that's what the customers expect? You have a background in cloud services and big data. Is that something where you say, okay, this is just scalable. Like we can just solve this problem with the tools we have or is it we have to rearch the systems?”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“It's so interesting to see the rest of the industry basically insist that consumers don't care about 4K. You and I are talking two days before the Super Bowl. For all of Fox's talk about 4K, they're still producing that in 1080p and then upscaling it. And it's kind of fascinating to see the consumer side of the market land at one sort of standard quality level while you're saying the enterprise, the market, the more discerning part of the market is now not just assuming that 4K will exist, but that you will support 8K per i 36 frames per second in the Vision Pro.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“It may be the place that we sit in the industry. As I mentioned at the top of our talk, was that people have always come to us for quality. And so it may just be that because we actually are, you know, we've been known for quality, we've been known for the quality of our transcoding, the quality of our stream, the quality of the serve that we do. It may just be that people are not finding that kind of support elsewhere and coming to us for it. But I would just say, I think that people are experimenting with those formats. I've been pleasantly surprised with the sheer number of people that have come to us since we've launched the Apple Vision Pro and are coming to us with really interesting film projects to do 8K per eye, stitching all the camera work together. So there's also some really interesting stuff. And you'll see us talk a lot about this at South by Southwest, about what we think, you know, I'm seeing some good excitement in those 8K formats as well, is all I'll say. But it might just be the position that we sit in the industry.”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“Why do you think that is, I look at the broader industry and you see the big streamers are pushing everybody to basically 1080p with ads. That's sort of the default for Macs or Netflix. And then you got to pay extra for 4K. Are you seeing that demand in the same way they do, which is people will pay extra for it? Or are you seeing that demand is this is now the understood industry norm?”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT
“Know it's really interesting as you can imagine. I think square format is popping up a lot. We are seeing a lot of demand for 4K. 4K in live formats and in serving formats. I think people are”
2025-02-24 · Decoder with Nilay Patel · Vimeo CEO Philip Moyer is betting on the human touch — and AI · IDENTIFIED FROM THE TRANSCRIPT