YouSaid · the spoken record

Will Shu

lines on the record
111
first
2021-07-12
most recent
2021-07-12
sittings or episodes
1
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podcast

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  1. “Honestly, it's a really good point, right? Because you're aware that there's the possibility of failure. I don't know. When I went into this, when I started it, I just said, I'm not hedging myself in any which way. I'm not doing side projects. I'm just going to focus on this because I really, really believe it. Not so much to start a business. I believe in it as a consumer. So I always thought about it as, you know, I'm building this business for myself as a consumer. And hopefully other people also kind of think similarly to me. And I was convinced that enough people did. And so I'm not one of these people that was like, oh, I need to start a business. I'm like, I need to solve this problem, which I think is pretty different in my mind. And I think people should start businesses because they want to solve a problem or they're in an industry that they know super well and they've identified some inefficiency.”

    2021-07-12 · The Diary of a CEO · Deliveroo Founder - From £0 to £5 Billion: Will Shu · IDENTIFIED FROM THE TRANSCRIPT

  2. “I mean, it was all right. I mean, but I mean, there's just London's like one of the culinary capitals of the world. Why wouldn't you want better food delivered?”

    2021-07-12 · The Diary of a CEO · Deliveroo Founder - From £0 to £5 Billion: Will Shu · IDENTIFIED FROM THE TRANSCRIPT

  3. “Everyone's like, What are you doing? And by like day three, the sort of novelty wore off. I'm like, I got to work 100 hours a week. It's not, you know, this isn't that much fun. But no, the first day I got to London, I asked people, we're working late. I'm like, what are we doing for dinner? Everyone's like, oh, I don't know. We go to the Tesco. And I'm like, what's Tesco? So we go in the supermarket and everyone's like, we're getting these microwave meals. And I'm like, wait a minute. I'm like, this is not. You're working like 100 hours a week. You try to aspire for something a little bit better. First day, that's how I got the idea for deliver. First day I moved here.”

    2021-07-12 · The Diary of a CEO · Deliveroo Founder - From £0 to £5 Billion: Will Shu · IDENTIFIED FROM THE TRANSCRIPT

  4. “Yeah, so as a Morgan Stanley. And I remember my first day I showed up for work. Because in New York, you got $25 dinner allowance. You can order whatever you want. Actually, funny story. My first kind of day at work. I was pretty cheap, right? So I was like $25. I can get, I can do whatever. So I actually ordered 25 whoppers because Bourbon had this dollar whopper special.”

    2021-07-12 · The Diary of a CEO · Deliveroo Founder - From £0 to £5 Billion: Will Shu · IDENTIFIED FROM THE TRANSCRIPT

  5. “July 4th yesterday, and you appreciate the US so much more. Once you leave, right? Because everyone in the US is always like waving flags and stuff. They don't know anything else, right? But when you leave and you understand different societies, you can appreciate the good and the bad of the US, I'd say.”

    2021-07-12 · The Diary of a CEO · Deliveroo Founder - From £0 to £5 Billion: Will Shu · IDENTIFIED FROM THE TRANSCRIPT

  6. “I ended up in London because I worked for three years in New York, my third year. They said, I got another job at a different place. And they asked me, hey, do you want to check out a different office? And I never lived outside the U.S. I wanted to do something different. I just took a chance literally in London. So I remember really well. I came out in April 04. Never been to Europe, never been to London, never been here. And so I showed up and I had such a great time. I met, you know, the people on the team. And I'm like, fuck it. I'm going to come. I'm going to come for a year And then it ended up just basically staying.”

    2021-07-12 · The Diary of a CEO · Deliveroo Founder - From £0 to £5 Billion: Will Shu · IDENTIFIED FROM THE TRANSCRIPT

  7. “No, no. So, my story is I grew up in New Haven. I went to university in Chicago. I went to a college called Northwestern. And then my first job out of college, I worked on Wall Street in New York because this was 2001. And I took this job on. I mean, I did really well in school, both in university and in high school. It was just one of these jobs you did when you kind of didn't know what else you wanted to really do. You knew you could make money and you knew that other successful people, ambitious people kind of went down that path.”

    2021-07-12 · The Diary of a CEO · Deliveroo Founder - From £0 to £5 Billion: Will Shu · IDENTIFIED FROM THE TRANSCRIPT

  8. “My mom's scientist. She works at Yale. My dad was an actuary. He retired. So they were, you know, well-educated sort of professional people.”

    2021-07-12 · The Diary of a CEO · Deliveroo Founder - From £0 to £5 Billion: Will Shu · IDENTIFIED FROM THE TRANSCRIPT

  9. “I mean, yeah, I was always obsessed with Sally's and Peppies and Modern and all that. But yeah, look, my parents are immigrants. So, you know, I would say growing up. I guess we didn't probably didn't spend very much money is probably the best way to put it. But when you're a kid, you don't think about that. It's just kind of what your daily existence, you know?”

    2021-07-12 · The Diary of a CEO · Deliveroo Founder - From £0 to £5 Billion: Will Shu · IDENTIFIED FROM THE TRANSCRIPT

  10. “I don't know. I mean, I think I am. When you're a kid, I don't think you think anything is abnormal. Just sort of is what it is. So I grew up in a place called New Haven, Connecticut. It's a small city, about 130,000 people, probably 10 square miles. So wow. Pretty small. It's where Yale University is. Yeah, so we're known for that, and we're known for pizza. Those are probably the two things we're known for best pizza in the U.S.”

    2021-07-12 · The Diary of a CEO · Deliveroo Founder - From £0 to £5 Billion: Will Shu · IDENTIFIED FROM THE TRANSCRIPT

  11. “I just knew this city needed something better than the classic takeaways. That's how I got the idea for deliver. I definitely know what it was like to walk in their shoes as I did that job for a long time. I did, you know, five deliveries last night. And that's why treating riders with respect and making sure their voices are heard is so important to me. We're running low on money because we couldn't get money in for whatever 14 months. COVID kicks off. Our users were disappearing because there were no restaurants left on the platform. So we see this plummeting growth. I had to do the hardest thing I've ever had to do. I had to lay off, you know, a significant number of people at the company. I'm so proud of what we built and I'm so excited about the future, but it is a hard, hard job. And anyone that tells you otherwise are not being honest. We're about to get all this money in the company. And then suddenly it was just gone, right? Big number. 600 million, something like that?”

    2021-07-12 · The Diary of a CEO · Deliveroo Founder - From £0 to £5 Billion: Will Shu · IDENTIFIED FROM THE TRANSCRIPT