YouSaid · the spoken record

Will Wu

lines on the record
67
first
2024-02-02
most recent
2024-02-02
sittings or episodes
1
sources
podcast

Every line below is reproduced as it was said and linked to the record it came from. Nothing here is summarised or generated. Directory · Search · Corrections

  1. “Possible to create a model, an AI model that can predict which photos that already exist on your phone will best perform on Tinder because you've trained that model on highly performing photos on Tinder. I'm optimistic it can really solve a huge user problem that I felt when I first signed up for Tinder years ago. It's like, I don't know how to choose the best photos of myself. I hate photos of myself. It took me weeks to figure out the right photos to put on my profile. But being able to do that almost instantaneously, I think can be a friction remover.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  2. “Okay, I have to give a shameless plug for one of our own companies, Tinder. They have been working on this new AI feature that allows users to very quickly surface the best photos from their camera roll, all using AI in a privacy safe way. When I first signed up for Tinder using that,”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  3. “100% know what you mean. Every single day, I look at my watches and I'm like, who do I want to be today? It's an incredible form of self expression. And I also, like, to your point, I guess I'm a sentimental guy, but I love how you can get a watch to celebrate or commemorate a certain milestone for the rest of your life whenever you wear that watch. You think about you get nostalgic about that milestone. I just think it's really important what watches can symbolize.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  4. “I have been obsessed with watches since I was a little kid. Literally, I mean, I've got like a drawer full of all the watches I've ever owned in my life. My old G shock, my Nike watch, swatches growing up. More recently, I've been exploring all different types of brands. And I just love watches. It's like this amazing blend of art and science and technology. I love how it's like a form of self-expression. I love how they're sort of anachronistic nowadays, you know, at a time where we're just surrounded by digital computers having a mechanical watch that's got this heartbeat of its own that sort of like as long as like you're wearing it its heartbeat is like in unison beating with your heartbeat i just think it's incredible”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  5. “Just get reps in building products, no matter what it is, just build anything. Even if it's a personal project on the side, because I think getting those reps in is really important and embrace imposter syndrome. Imposter syndrome is a good thing because it means you're growing.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  6. “You see the way that they're treating another co-worker if they're not kind, if they've got an ego, and they think that they know it all. I think these are the things that can be deteriorating to your culture that you're trying to build over time.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  7. “I did go a little crazy about this over the pandemic. I've got an Apple Pro Display XDR. I mean, I've iterated on a few cameras, but at this point I've got something called an Insta360 link, which is just an incredible webcam on a gimbal. It's amazing. I've got a custom keyboard. I'm a huge nerd. I mean, you know, think about me growing up on IRC. I've got what's called a Leopold FC60C keyboard with Japanese Topre switches in a custom housing made by someone named Ryan Norbauer, who's like an artisan keyboard case maker in Los Angeles. What else? Oh, I got a Logitech MX Master 3 mouse. I swear by that mouse. I don't know. I could go. I could do like an entire podcast on my work from home setup.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  8. “I think listening to users is normally extremely important, though. I think the one exception might be when something that users are asking for conflicts with one of your core product values. But then I still think you don't like ignore them, but I think it's just about listening and understanding what they want, figuring out how to maybe solve that problem that they're having in a way that's adherent to your values.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  9. “I mean, there's only 24 hours in a day. And, you know, there's only X amount of those hours that you're going to be glued to your mobile phone. So, yeah, I mean, I think you're competing for time, your sort of share of mind, whether it's gaming or TikTok or whatever it is. I mean, at the end of the day, there's just a finite amount of time in the day. And I think at some level, every single mobile app has this issue.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  10. “Think about it more as collaborating frankly to like it's like partnering up with other apps and other brands you know many of which are actually within the match group portfolio but i”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  11. “No, I think it's beautiful. This is what wakes me up every day, to be honest. It's just thinking about the impact that we can have at a global scale on real people around the world. I mean, it is a major success”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  12. “Inference gets cheaper because these AIs can actually reason across multiple domains, whether it's human history or science or medicine. It's just incredible to be able to have this intelligence system at your fingertips that can access like all of humanity's knowledge. It's incredible.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  13. “I do think the hype is warranted, but I'll caveat by saying I wouldn't just invest in every single generative AI based company that comes across my radar. I think there's a lot of entrepreneurs right now who have a great idea maybe for how to apply something like ChatGPT to a new application. But if they're essentially just prompt engineering on top of the same large language model that everyone else has access to, then I worry about their long-term defensibility. But fundamentally, I do think that the hype around generative AI is warranted. I think, you know, going back to that shift in human-computer interaction paradigms, it just allows us to interact with computers in an entirely new way. And on top of that, the fact that these large language models are trained on all of the world's information and data is just incredible. It's like, it's true intelligence is democratizing access to intelligence over time, especially as the cost of access and the”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  14. “Are going away. The command line interface, that was one of the original ways to interact with computers. People are still using command line interfaces today. Similar vein, I think people will continue to use user interfaces on a screen, on a laptop, or on a phone, even in a world where talking to a computer through a large language model is pervasive.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  15. “I do not agree with that at all. I mean, AI is an overloaded term. I think these days, you know, right now in this moment, when we think of AI, a lot of people are talking about large language models like Chad GPT. What I think is so amazing about Chad GPT is that it opens up an entirely new paradigm of human-computer interaction. We theoretically no longer have to interact with computers through user interfaces and buttons, but we can just talk to computers. It's actually really powerful because I think about my mom, for example, she's in her mid-70s because she didn't grow up with mobile phones understanding how to use and navigate mobile interaction and user interface paradigms. She's not that good at using apps on her iPhone, but she's really good at talking. So it's incredible to me how something like ChatGPT can enable an entirely new mode of interaction with computers. But I don't think that the previous human-computer interaction pair.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  16. “On this new experience as if you were an 18 year old male living in Los Angeles or as if you were a 55 year old woman living in New York. I've already actually started like playing with some of these LMMs in this way. And I think it's definitely just right around the corner. So I think like making sure that you understand how to utilize these latest AI tools is probably really important towards making sure you've got the right tools at your disposal to do a good job. And then obviously when it comes to product design, I think understanding the capabilities of AI. I mean, I think AI is going to completely change every facet of life as we know it, essentially, over the next few years. And therefore, I think it's really important to understand the capabilities and limitations of the technology and figure out how to gracefully weave that into your product design so that you can stay relevant.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  17. “I think in a few different ways, first of all, as a product designer or a product manager, I think AI has already created a bunch of tools that we can use to be super product designers or product managers. I mean, they think through, like, you know, I have already some product designers on my team who are using tools like MidJourney or Dolly to come up with different UI concepts or visual concepts. I actually think I was experimenting with, I guess they're called LMMs, these large multimodal models that are both like they can talk with like language, like a chat GPT, but they can also see. They can see imagery and photos and analyze and understand them. And I think there's probably going to be an AI tool in the near future that gives you instantaneous user feedback and testing. Like you create a mockup or a prototype and you hand it to the AI and you say, hey, AI, give me feedback.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  18. “Totally. This is what I'm saying. It's like when I got to know the game development community, I mean, I encountered some of the most brilliant product thinkers in the world. And I just had no idea.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  19. “Not necessarily. No, I think it's really oftentimes valuable to bring in folks from a different perspective to think through from a first principle's point of view or my leaning on the expertise, that unique perspective that they have, how to create a certain type of product or feature.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  20. “I do not like the idea of like a paid mercenary. I think that the most profound and innovative products come from a deep passion for creating something that can have an impact.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  21. “For me personally, I mean, I think that I can get overly invested in people. I can give people a lot of room to fail because I like to see the best in people, I guess. I'm like a glass half full kind of guy. And my friends always actually give me a hard time about this because I tend to like everyone. Even people who most people severely dislike. I love them because I just see them for who they are and I think they bring something special to the world. But I think that does make it so that sometimes I give people a long leash and, you know, I may need to sort of like read the signs from the team earlier to figure out that maybe they aren't a great culture fit or maybe they're just in this for the money and not that passionate about our mission.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  22. “I don't. I mean, I've always just felt that it's a little bit too artificial and forced, and it's like kind of like, I mean, I was never, I think of a case study almost like a standardized test. You know the classic brain teasers that some of these big tech companies, I don't know if they still do it, but at least, you know, when I was going through college and sort of studying for my internship interviews and all that kind of stuff, it was all about these brain teasers. I don't know. It's like a certain type of test of someone's thinking. But if they're not good at brain teasers, they can still be good at a lot of other things. So I don't really take a very structured approach when it comes to my interviews with case studies or brain teaser or anything like that.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  23. “I mean, I do think that the pandemic really helped people to realize that maybe you don't need to be in the office five days a pandemic, having some level of flexibility is conducive of having a little bit better work-life balance. And maybe even being a better teammate, being a better employee, because you can bring your full self to work under the right circumstances. I don't know if people aren't looking for money. I mean, this is one of the things that concerns me actually about product management as a discipline today. I feel like it's this sexy, trendy job in tech that has an allure because it's known to be high paying. And I guess it's like I try to weed out people who might only be interested in product management because of reasons like that.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  24. “I mean, I actually believe in striking work life balance. I think the nine to five comment would also concern me, but it's not the end of the world. But I think at the end of the day, I'm looking for someone who's just really passionate about their craft and whatever it is that they're doing. Because I think that passion is what drives people to work beyond nine to five. It's like, you have to understand people's motivation. It's like, why are they interviewing with you? What are their career ambitions? What are they looking for? And if someone is looking for a nine to five”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  25. “Observing the types of questions that they ask you, actually, when I hire anyone, I'm always asking what their long-term career ambitions are so I can understand how much thought they've put into what their end state, what their end gain really looks like. And I want to make sure that that end game is at least something that I can support.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  26. “Like someone who is open to change and adaptation and learning, someone who has the innate intellectual curiosity to understand the way the world works or to improve their abilities.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  27. “Me, I like to find whether it's a designer or an engineer or a product manager, I'm looking for people who are very growth-minded. I mean, I think just inherently when you're trying to push the envelope with product innovation.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  28. “To them like the next day to Brisbane, Australia to pitch them on essentially snap buying their game studio. And we made it happen incredibly quickly. So getting back to your question, it depends what product you're trying to build. But I think if you have a certain vision in mind for the kind of product that you want to create, you'll know it when you see it, when you see what they've done in the past.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  29. “It was the same creators, actually. The game was actually called Crash Club. I don't think it's actually on the App Store anymore, but the user interface of the game menus was like this 3D box that you would like swipe and tap on and like the box would spin around in 3D. It was a very sort of a novel approach to thinking about UI interaction design before I had even met the developers behind the game. I was like, this is the game studio that we need to acquire. So then actually I found a way to get connected to them. We had an intro call in that intro call. All I was looking for, like I was already sold on their product abilities, on their game creating abilities, but all I was really looking for was whether it was a good culture fit, whether we got along, whether they had a personalities that I thought that I would like to work with over time. And literally, like, we had one call. They were in Australia. I was in LA. I confirmed my suspicion. I immediately flew over.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  30. “Okay, so when I was first building Snap games, actually, this goes back to the Australia comment that you made earlier. I had this kind of crazy vision of creating these multiplayer games in Snapchat that were fun and vibrant and colorful and featured your bitmoji so you could play as your bitmoji and snapchat with your friends. And Snap didn't have game development expertise already within the company. So I started looking for game studios out there in the world that we could potentially acquire through M&A to sort of bring that expertise into the company. And I found a game that just really spoke to me. It was multiplayer, real-time, multiplayer. It was super fun and colorful. I remember the music had the right energy that I was looking for.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  31. “What I found I specifically look at products that people have designed or built in the past. Someone's actual work speaks volumes more than you can possibly extract out of like a few interviews. I think it speaks volumes to the way that they think, the way that they communicate their ideas.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  32. “For me, I like to create a culture where everyone is growth-minded, where everyone practices humility, empathy, and listening to one another. What I don't like is when you've got folks that are.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  33. “Definitely have to work together. So I think that, I mean, that's sort of like part of the role of a product leader is to be able to properly balance between the needs of those two teams. It's creating the right communication pathways, the right processes for those teams to collaborate with each other and share notes and ideas. I think you need to think about how to build a culture of information sharing and one where people from those two different teams can actually get to know each other personally so they can build trust with each other as humans”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  34. “Mean, you need both. I have found that the best approach is having two separate teams that are dedicated towards each of those two independent goals. So one team dedicated towards revenue generation, another team generated towards innovation. Because oftentimes there's a really strong tension between those two when you're building a product. have to deteriorate your revenues with a new feature in order to experiment with some really innovative new idea. And if it's the same team making those decisions, that conflict of incentives can be paralyzing for development.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  35. “Things come to mind for me. I think one, just bringing together people from diverse backgrounds and perspectives, I just can't underscore enough how important that is so that you have people thinking about the same problem, that same human need that you're trying to solve from a totally different perspective. Bringing these different perspectives together can help you analyze a problem in a different way. The other thing that I think is really important is inspiration. traveling around the world and seeing your target customer, for example, in the flesh, observing the way that they're interacting with the world and understanding their environments in a really nuanced way. I think getting the right sort of creative inspiration is paramount towards coming up, towards generating that.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  36. “Have in the past. I think setting an agenda can be important, but sometimes if you add too much structure, it can stifle creativity. It's like this constant tension or this struggle that I face internally, where I think some of the most creative ideas can arise from chaotic environments, but you also have to have some level of structure to sort of keep people on task, if that makes sense.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  37. “Actually, really important to have a small group of people, because otherwise you just get into these situations where there's too many cooks in a kitchen and there's too many people that can sort of shoot down ideas, which I think is the worst thing when it comes to creativity. I mean, it could just shooting down ideas is something that I just really try to avoid in the sort of like product culture that I create because any idea can have merit if you look at it under a certain lens. But yeah, I try to cap it to maybe like five people max. I mean, that's like a rough rule of thumb, but I think it's really important. It's like people that you trust, you know the way their minds work, you're all coming at a problem from a different perspective. Maybe someone has maybe someone's formally trained in product design or maybe someone is an engineer and you can think about it from those different lenses.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  38. “I guess I'm old fashioned. I like a whiteboard. I think that when it comes to creative brainstorming and design brainstorming being in person is just of paramount importance, I think your physical setup actually is extremely important. I like to try to create a relaxed atmosphere where you're sort of on a couch, casual and conversational. And I like to create a safe space where you sort of have psychological safety to throw out some crazy ideas because I've often found that wacky ideas that are sort of almost like half jokes can actually have a really important edge to them that can at the end of the day turn into a really amazing idea, product feature.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  39. “I have a few different types of reviews. I don't know if you sort of bucket this under a product review, but I think the environment for a brainstorm is also extremely important.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  40. “I actually think that rapid prototyping is a critical tool for any product person to accelerate the path towards putting something out onto the market that they're proud of. Because it basically allows really rapid iteration and guidance by your intuition and instinct within your own internal team, within the people who all share a vision of what you're trying to achieve. And it also allows you to do sort of informal user testing. You just hand your rapid prototype, you hand your phone to a friend or a target customer and see what they think. So I think it's actually quite complimentary to the idea of getting a product that you're proud of out there.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  41. “I am, I can be sometimes known to be a stickler for design details. And I guess where that comes from is when you're working with a product team in pursuit of a vision, you want to put a product out there that, at least in my experience, you want to put a product out there that you can be really proud of. And I think first impressions really matter, whether it's the first impression for your target customer or for reporters out there, whoever it is, I've always felt that when you're launching something brand new, it can't be perfect. Perfection just takes forever and you might not actually, if you try to build perfection, you launch it after taking years, then you might find out that it actually isn't solving a real user need and then you might have to start all over. But you at least should launch something that you're really proud of, that reflects, it's emblematic of the vision that you're trying to achieve.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  42. “Through a lot of iteration, experimentation, coming up with literally hundreds or thousands of different mockups and designs through, I'm a huge fan of rapid prototyping, like not just creating interactive figma mockups that you can click on, but literal prototyping with real software code so that you can just rapidly experiment and feel out using your intuition and your instinct and do user studies and all that kind of stuff to figure out if it's approachable for a layperson.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  43. “I mean, this is really where I think there's a lot of art involved. You have to think through the right level of abstraction with features. You don't want to open up an app and see hundreds of toggles and different settings and different switches. It's just overwhelming and confusing and hard to understand. But you do want to make some of those settings and toggles available for a power user, someone who really wants to push your product to its limit, figuring out from a design perspective how like what the information architecture should look like, how to tweak the interface to be approachable for a layperson, but to have depth for a more power user, if that makes sense.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  44. “journey over time where you layer in complexity you can really push the boundaries of what the design language can do in order to introduce new features and new complexity that solves the user's problems in totally new ways”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  45. “It's not always better, in my experience, but I do think that when you are creating a novel product that people don't yet understand, something that's truly innovative and new, I do think that simplicity is paramount towards making it easy to you use. And I think about the original iPhone, for example. It was very simple. Actually, they use user interface design patterns like SKUMorphic, iconography to help ground people's understanding in real physical analogies. And then over time, iPhones have gotten much more sophisticated. They've added in feature after feature and after feature. The reason that that can work is because if you start simple, then you have a core product. If you're lucky enough to find product market fit, then you've got a simple core product that people can easily pick up and understand. And then once you've sort of captured their attention, once you've found that product market fit, then you can take them on.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  46. “Bringing together really smart, creative people from different backgrounds that art and science background to really think about how to solve those problems.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  47. “For me, the first thing comes to mind is I'm at match group thinking about how to continue to spark online connection around the world. And I would ask, what's your approach to dating? Have you tried online dating before? If you were to try online dating for the first time, which apps would you consider if you've gone through online dating already? Like what are some of the struggles that you have? What are some of the challenges? Tell me your problems. You basically just want to hear about what problems they have so that you can, you know, so someone might say that Oh, getting started with online dating is actually really challenging. There's tons of different apps out there that you can choose from. How do you know how to make a dating profile? It's just incredibly challenging. It's a little awkward to figure out how to represent yourself with photos and some text online in front of potentially millions of strangers in a romantic setting. So just thinking, hearing, listening to their problems, formalizing those problems, writing them down, and then”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  48. “It's essentially identifying your target user, the people that you want the most to use your product, building empathy for them through whatever means necessary, really. I mean, you can get really scrappy if you're an early founder entrepreneur. You can go talk to people on the street.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  49. “Think it's just a different, it's like a different product mindset and philosophy. It's like enterprise product is very different from consumer product, which is where I normally focus my energy, where I think the human-centric design approach really matters.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source

  50. “Okay, I'm glad it's not just me. I mean, it's just serving a different type of customer. So it's really good for an enterprise. I mean, it's like an enterprise SaaS product. They can have a really successful product because they're solving the right needs for an enterprise customer, another company that they're selling to, but I don't know if that product was designed from the ground up with the end user in mind.”

    2024-02-02 · The Twenty Minute VC · 20Product: Top Five Product Lessons from Creating Snapchat "Discover" and "Chat", How to Hire the Best Product Talent and Why Case Studies in Interviews are not Helpful & How AI Impacts the Future of Product Design with Will Wu, CTO @ Match Group · IDENTIFIED FROM THE TRANSCRIPT · source