Dame Siobhain McDonagh
MP for Mitcham and Morden · Labour · United Kingdom
“Q5. In a capital city still scarred by the loss of 72 lives in the Grenfell fire, we have a second equally flammable and deadly risk. In bedrooms and corridors across London, low-paid deliverers for Deliveroo, Just Eat and Uber Eats are charging the tools of their trade: lethal lithium e-bike batteries.”
“I am therefore delighted that NHS London announced up to £57 million to expand and modernise St Helier’s emergency department. However, that cannot be the end. St Helier needs renewal. Only days later, there was an announcement that disrepair in the women’s services block meant that it would have to close.”
“The walk-in centre at the Wilson hospital in Mitcham, which once treated patients every day until midnight, even on Christmas day, has gone. Out-of-hours GP services have been reduced. Those patients have not disappeared; they now go to St Helier.”
“A number of constituents who work as nurses in the A&E department at St Helier hospital asked me to come to see for myself what they were dealing with. They asked me to come late on a Monday morning, rather than a Saturday or Sunday night as I had anticipated. What I saw was deeply troubling.”
“St Helier hospital has the fourth best maternity unit in the country, the only exclusively NHS-run assisted conception unit in south-west London, and a specialist gynaecology ward where nurses are highly trained in counselling. Yet all that is set to close next May because of the need for emergency repairs.”
“I thank the Petitions Committee and my friends from Brain Cancer Justice, who I affectionately think of as the provisional wing of the all-party parliamentary group on brain tumours. In July last year, we launched Margaret’s trial at University College London hospital.”
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“That is exactly what is happening. The tariffs apply to all iron and steel commodity codes starting 72 and 73 in Belarus, but they apply to only specific iron and steel products that begin with commodity codes 72 and 73 in Russia. That means that some of the goods that the Belarusian company supplies are sanctioned if they are imported from Belarus but not if they are imported from Russia. The Belarusian company supposedly managed to move an entire factory’s worth to Russia so that it can still import the goods sanctioned from Belarus into the UK tariff free, all the while undercutting a British business. I have been able to get hold of an email from the Belarusian company to one of those customers to prove that.”
“I have detailed evidence of how the Belarusian company is evading sanctions, and I would like to state it for Hansard so that it is in the public domain. I also note that, although the Office of Financial Sanctions Implementation at His Majesty’s Revenue and Customs is responsible for enforcing specific cases, the Foreign, Commonwealth and Development Office is responsible for drawing up the sanctions and tariffs legislation. As I tried to explain to the Minister informally last night, the way the company is avoiding sanctions is unbelievable: it is starting some of its goods in Russia. There is a list of sanctioned products codes for Russia and one for Belarus, and in some instances, the two lists do not match. As a result, a product could be sanctioned in Belarus but not sanctioned if it comes from Russia.”
“I thank the right hon. Gentleman and congratulate him on all the work he does on not only Russia but China. We often work together. This debate is not about the grand scope of the sanctions, but about the nuts, bolts and garage doors of how they are working on the ground for British businesses and Belarusian businesses. The Belarusian company appears to be stealing the British company’s customer base by avoiding the sanctions, absorbing the additional tariff and undercutting the British company by supplying at a lower rate. Most people would call that dumping, and it has led to a loss of roughly £10 million in revenue for this British company based in my constituency. As has been said many times in the Commons, Russia and Belarus are trying to get round sanctions on an industrial scale, and this seems to be a case in point.”
“The code of guidance specifies the nature and location of temporary accommodation. We all know that those are laudable aims, but they are not being met. Throughout my speech, I will provide examples of where the code of guidance has specific standards that are not being met in practice. I want to make it clear that I do not blame councils for the situation they find themselves in. They are in a bind: they do not have access to enough social housing units, their funding has been consistently cut, they do not have access to the number of environmental health officers they need, and they have a never-ending list of homeless families that they are desperate to house. This is a toxic mix with tragic consequences.”
“In my authority of Merton—not known for being under the extreme pressure of other London boroughs—last year the council only had 72 two-beds, 34 three-beds and two four-bedroom units to offer all year. At the same time, the number of families in temporary accommodation has risen by 41% since April, from 243 to 343 households. Merton is not alone or unusual. Most London boroughs count their homeless families in temporary accommodation in the thousands. Tonight, there will be 99,270 families, including 125,760 children, sleeping in temporary accommodation at a massive cost of £1.6 billion. That is an increase of 71% between 2012 and 2018, and a further increase of 41% between 2018 and 2022. Hard-pressed local authorities are seeking out ever more temporary accommodation that is uninspected and further away.”
“Temporary accommodation is defined formally as being provided to people who are either awaiting the outcome of a homelessness application under section 188 of the Housing Act 1996 or waiting for an offer of suitable permanent accommodation. I find it hard to believe that any Member of this House who represents a constituency in London, the south-east, Manchester, Birmingham or Newcastle is not aware of the sort of accommodation in which homeless families are often placed in an emergency. With access to permanent social housing and private rented properties at an all-time low, councils are under extreme pressure to find temporary accommodation. The best national estimates we have are that around 1.6 million households are waiting for social housing. Over the past 40 years, the overall social housing stock has declined by 1.4 million homes.”
“I rise to support new clause 8, which stands in my name and that of a number of other Members. The amendment is simple. It would make the regulator responsible for ensuring that local authorities enforce the homelessness code of guidance for temporary accommodation. It proposes that local authority housing departments are inspected in the same way as schools and children’s social services departments are inspected by Ofsted to ensure that the standard required by the guidance is being met and that families who have been accepted as homeless, but cannot be placed in a permanent home due to shortage, are provided with suitable temporary homes.”
“They do not just say, “That’s okay—I’m sure the curriculum is being followed.” They actually check to see that it is happening. We can talk about what we are going to introduce, such as different pieces of guidance for councils, but unless local authority housing departments are inspected in the same way that schools and children’s social services departments are, we can never expect the standards in temporary accommodation to be safe.”
“I will finish by saying that, after nearly 30 years of Ofsted, we know that unless a school knows that Ofsted is coming, problems begin. A substantial proportion of outstanding schools that were not inspected for five years have recently been graded as needing improvement. Organisations—the best organisations—need to know that somebody is coming, and in a reasonable time. The same is true of councils that are meant to be ensuring that the standards and code of guidance are met. The Government clearly think that schools and children’s social services departments should be independently inspected. What is different about temporary accommodation for homeless families? The Government provide a national curriculum for schools.”
“Member for Harrow East (Bob Blackman), which would try to raise standards in exempt accommodation, but it is important to note that exempt accommodation is distinct from temporary accommodation. Exempt accommodation provides accommodation with extra support for more marginalised groups such as recent prison leavers, care leavers, those fleeing domestic violence and homeless people with substance dependence or mental health issues. Exempt accommodation is a problem of its own, with landlords exploiting the housing benefit system to profit from vulnerable people, but it should be noted that temporary accommodation is different. It represents people who are either awaiting the outcome of a homelessness application under the 1996 Act, or awaiting an offer of suitable accommodation.”
“How can someone possibly start putting their life back together when they are 170 miles away from the borough they have been living in? And that was in Merton, which does not have the same problems as other London boroughs. Across the UK, as I said, the total temporary accommodation expenditure has reached £1.6 billion, of which three quarters was funded by housing benefit. That is not money well spent. If we moved each family out of temporary accommodation and into social rented housing, we would save £572 million a year. As the Public Accounts Committee put it, not only is temporary accommodation “often of a poor standard”, but it “does not offer value for money.” I am aware that the Government have supported the Bill promoted by the hon.”
“I would have no problem with changing the rules for multi-academy trusts, but I do not think that that alone would resolve the difficulty. Most schools would be loth to take a child in year 11 or year 13 because they would be in the second year of their exams and the curriculums would not match. Schools of all statuses are concerned about their performance. The 26,000 families I described are forced to travel an estimated 400,000 miles each year to access temporary accommodation—the equivalent of going 16 times around the globe. On one day at the civic centre in my constituency, the only temporary accommodation that could be offered to families was in Telford, 170 miles away from their home borough, and that is not unique.”
“Q5. Members across this House know the devastating impact of bank branch closures on our communities, but as banks flee the high streets, our free cash machines disappear with them, hitting the most vulnerable hardest. Surely it cannot be right that a quarter of ATMs charge people to access their own money. Will the Prime Minister join dozens of his own Back Benchers today in backing my cross-party amendment and ensure that everyone has free access to their hard-earned money?”
“May I say to the Minister that I am delighted that LINK is providing that machine? That part of outer London is, as many Members here will know, inaccessible apart from by limited public transport. There are two paid-for machines in the terrace, but a free one has been refused for years and years and years. I believe that this machine may be coming because of this very amendment—new clause 7. Unless it is there in writing, how can anybody in this House feel confident that free cash machines will be kept? Their numbers are reducing at pace.”
“Is the Minister aware that we have lost 12,599 free-to-use ATMs since 2018? That is a reduction of 24%. Who in this House, understanding that trajectory, would believe that the numbers are not going to fall further?”
“I rise to support new clause 7, which stands in my name and those of dozens of right hon. and hon. Members from all corners of this House. The amendment is simple: it proposes that the Treasury must not only make provision to guarantee a minimum level of cash access, but ensure that this access is free. Why? Because surely it cannot be right in 2022 that almost a quarter of our cash machines charge people to access their own money.”
“It is why MP after MP has led local campaigns fighting to save bank branches in their town centres, but what is the point of the photo in the local newspaper or the packed public meeting unless the rhetoric is matched by a vote in favour today? It is time for Members to put their money where their mouth is, to listen to their constituents, to challenge their Whip, and to make a simple, lasting change for the most vulnerable people in their community. It is uncontroversial, tangible, straightforward, no nonsense, common sense and cross party. Free access to cash is, quite simply, bang on the money, and I hope that it will have the support of the House.”
“I am tempted to give way, because I want to debate this, but I am observant of the Chair’s ruling on limiting speeches, so I apologise to the hon. Gentleman. Adding the word “free” into the Bill would not result in the loss of a single paid ATM. It would simply preserves free access for every community, so that no one is obligated to pay for their own money. We have all seen how devastating the impact of bank branch closures can be on our communities, particularly for the elderly, the disabled and the most vulnerable, who are least likely to be able to use online banking and most reliant on access to cash. For them, cash is king.”
“On temporary accommodation for homeless families and the code of guidance, who enforces the code? Who knows whether councils are living up to it? Who inspects the accommodation with a third eye to see whether it meets the standards?”
“In Ravensbury, another ward in my constituency, on Malmesbury Road, the same company had a man who was so vulnerable that the police raided the property and had to withdraw because he had a crossbow and they needed firearms support. The whole street was blocked off. That is St Helier estate, for any hon. Members who may know it. It is a beautiful local authority estate built after the first world war to provide homes fit for heroes. The house is beautiful, but not as an HMO for five vulnerable people. People in the street are terrified. Who knows how terrified the other residents in the property are? The company’s balance sheet goes up and up while people go out to work to pay ever-higher tax rates to sustain that company in exploiting people.”
“Companies such as Stef & Philips are exploiting wholesale every loophole and making large amounts of money to bring fear and distress to neighbourhoods and to the residents who occupy those premises. Last week, a lady who lives in the Pollards Hill area came to my surgery. The 1930s semi-detached house next door to her had been converted into an HMO for five vulnerable tenants. There were no bins to collect the rubbish and no facilities to ensure people could live adequately. She lives next door and has cancer. One of the residents in that home had pulled a knife on her only the day before, and all the other vulnerable tenants in the house had to stay locked in their rooms to avoid that individual. Stef & Philips are making hundreds or thousands of pounds every week from that property.”
“I support the amendments tabled by my hon. Friend the Member for Greenwich and Woolwich. At the moment, we have two things going on. First, we have exempt accommodation, where private property developers access vulnerable people and place them in houses in multiple occupation, cream off large amounts of housing benefit and provide no support to those individuals. They are exploited and left until the police, in many cases, or mental health services come along and take them away. Secondly, neighbourhoods are completely terrorised by people who are vulnerable but unable to control their behaviour, and absolutely nobody regulates that. I represent a suburban south-west London constituency. Do not get me wrong; properties are not cheap, but they are cheaper than in other bits of London.”
“I absolutely agree with my hon. Friend. If there is no regulation, this will just grow and grow. As mortgage interest rates go up and business for buy-to-let landlords becomes less profitable, more people are going to look at providing this style of housing, because they can exploit the housing benefit system. If that is not happening in the constituencies of all the hon. Members of this Bill Committee, it will be coming to them soon.”
“However, that then meant that 92 vulnerable people were not having their rent paid, so were vulnerable to eviction—at which point, Merton Council’s housing department and adult social services departments would have collapsed. Local authorities are in a bind. Do they take notice of what is going on—in which case, they get responsibilities they cannot meet—or do they turn a blind eye because, in the end, that is the only way they can manage?”
“I turn to Aves housing association, which was run by a man who was exposed by the BBC for running a former supposed housing association that is in fact a commercial enterprise. It specialises in parts of Pollards Hill and Longthornton in my constituency, which neighbour Croydon, and it routinely takes very vulnerable people to live in houses that are simply not big enough for conversion. It accesses people’s universal credit accounts and takes their money. When the housing benefit department at Merton Council discovered that, it decided not to pay housing benefit to Aves residents. That might seem sensible to most Committee Members.”
“I believe that the regulator should have power to look at this area of housing. It is all very well for councils to get more powers, and I would be the first to agree with that, but many councils already have a lot of powers that they cannot use because they cannot afford to. They do not have access to social housing units. They do not have access to the level of environmental health officers that they need. They do not have access to the number of planning officers they need in the area of planning enforcement.”
“Absolutely, and I know the hon. Member for Harrow East will be aware of how few London councils ever prosecute anybody under their current powers. It is about regulation, but it is also about local authorities being able to use their powers. In the light of the recent Budget, local authorities’ powers will become even less well used if their finances continue to be squeezed. Let us go back to Aves in Pollards Hill and Longthornton. I met the regulator and spoke about Aves and my concern about the exploitation of tenants. The regulator said to me, “We completely agree with you, but there is nothing we can do. We do not have the power to do anything.” Either we give the regulator the powers and do something about it, or we go on talking about it in a well-meaning way while the problem exponentially grows.”
“We would never accept an Ofsted that did not inspect schools or a Care Quality Commission that did not go in and inspect hospitals, care homes or local authority social services, but we have accepted that the regulator has no responsibility for going into social housing properties and inspecting their conditions. When we look at reducing regulation, we must remember Awaab Ishak, and remember that we do not have a regulator in our country that would do anything about that.”
“That is where we have got to. How many of us were distressed by Awaab Ishak’s death? How many of us know that we have plenty of social housing units in our constituencies with the same damp and mould growth problems? At the moment we have no form of regulation that can tackle that. The adjudicator does not go out and look at properties or inspect procedures. The adjudicator is interested in the financial structures. I would never argue that we should not look at the financial viability of a housing association, but I also want to know what it does when it has problems of damp and mould growth. I want to know that a Government inspector goes out and sample-tests and looks at properties.”
“Thank you, Sir Edward, for your generosity in calling me. I realise I registered quite late that I wanted to speak. Why are we sitting here in this Bill Committee today? We are sitting here because, under the coalition Government’s bonfire of the quangos, we set fire to the housing inspectorate and the Audit Commission in the belief that no regulation of damp or mould growth in properties was required, that all the adjudicator had to do was look at the financial structure of housing associations, and that that would be enough. What a terrible error that has been. In my constituency, the largest social housing provider is Clarion Housing Association. After an ITV news programme about some of its standards, it was referred to the regulator. The regulator’s decision was that it could not investigate because there was not a systemic problem.”
“Who here has not been told by their housing provider that it does not have a problem because 80% of tenants say that its repairs system is fantastic? When we dig into the detail, we appreciate how few people respond to customer service requests and just how hard some of our constituents find it to complain or get themselves heard. We need a clear and strong inspection regime.”
“I rise to support amendment 16 on the basis of 17 years’ experience of Ofsted. We know that unless a school knows that Ofsted is coming, problems begin. A substantial proportion of outstanding schools that were not inspected for five years have recently been graded as needing improvement. Organisations need to know that somebody is coming, and coming in a reasonable time. I simply do not understand why we would oppose registered providers being inspected once every four years, or why we would choose to inspect large housing associations but not smaller ones. Are housing associations with 1,000 tenants or fewer not just as susceptible to poor standards, and are those residents not entitled to live under the same inspection regime? If regulation just requires looking at the paperwork, things can be made to look brilliant.”
“That is not possible. We cannot construct a customer survey as emphatic or successful as that, because we have a broad span of residents and tenants, with different lives that determine whether they fill in forms. We as politicians, and people who deliver leaflets and get others to do so on our behalf, know that some people will always respond and others never will, even if, objectively speaking, they need to do so.”
“We are not starting with a clean piece of paper; we are starting with 17 years of experience with Ofsted and years of experience with the Care Quality Commission. We know a great deal about how inspection regimes work.”
“I have been an MP for 25 years and a member of the Labour party for 42 years. I am really interested in political communication and getting people to respond. I have to tell the hon. Member that a substantial number of people will never respond, and it is often those who live in the most dire circumstances. If we are serious about improving standards, we need the most structured inspection system that we can afford—I appreciate that it is public money. I do not deny that anything done in the Bill is a step forward and an improvement, but if we are going to spend public money on behalf of some of our most vulnerable constituents, we want to make it the best-spent money that we can. Let us get it right.”
“I am glad that there will be reactive inspections. I am not suggesting that there should not be. What I am saying is that, along with reactive inspections, there should be a regular and rigid routine of inspections. That way, everybody knows that they will have an inspection once during a four-year period. That does not seem to me to be over-regulation, certainly given recent events in social housing stock.”
“I commend the hon. Member on his brave and accurate speech. Would he agree with me that all the things he has cited about the bombing of hospitals, the bombing of people on the beach and the targeting of Tamils fits the definition of genocide?”
“We should be extremely concerned by the findings of the UN high commissioner on the office on missing persons, which stated that it “seems to be aimed at reducing the caseload and closing files rather than a comprehensive approach to establish the truth and ensure justice and redress to families.””
“An IMF bailout is essential, but does the Minister agree that any financial assistance must go hand in hand with democratic and human rights reforms, in particular for the Tamil community? Meanwhile, during the current crisis, the Sri Lankan Government have once more shown their brutal face, by aggressively cracking down, under draconian anti-terror legislation, on protesters such as Wasantha Mudalige, convener of the Inter University Students’ Federation, who was arrested at a peaceful protest in August. They agreed with the UN and the EU that they would either change or abolish the Prevention of Terrorism Act. Instead, they are using it in full force, creating unsafe conditions for all political activists, and defenders of human rights and democratic rights.”
“This is a crisis in democracy decades in the making. The world turned away when the Rajapaksa Government cluster-bombed their own people, committed genocide, murdered their journalists and enriched a small group led by one family. Their malign dynastic control stripped the economy bare, leaving behind a broken nation on the brink of economic collapse. The International Crisis Group points to Gotabaya’s authoritarian centralised and non-transparent decision making, describing the Administration as “surrounded by cronies and oblivious to criticism” and saying that they “rejected repeated calls for a course correction as the crisis deepened.” What should happen now? First, the country agreed a preliminary deal with the IMF in September for a loan of $2.9 billion.”
“I thank colleagues from the APPG for Tamils for securing this incredibly important debate. For 13 long years since the end of the Sri Lankan civil war, the road to truth, justice and accountability has presented the Tamil community with so many challenges, so little progress and so much pain. No one who saw the images of the final days of the civil war could possibly forget them. The mass violation of human rights leaves a stain of injustice on Sri Lanka. The world looked away, but today we will not. The ongoing crisis in Sri Lanka is having a devastating effect, with skyrocketing inflation and shortages of basic essentials such as food and medicine. Close to half the population now live below the poverty line. The UN warns that approximately one third of the population is experiencing food insecurity.”
“Our role on the international stage must be to send the loudest message that impunity will not be tolerated, not to pre-empt the inaction of other nations. Finally, why has Britain failed to impose Magnitsky-style sanctions on any Sri Lankan official implicated in human rights abuses or corruption? The Opposition firmly believe that those who have been involved in such crimes should be brought to justice. I hope the Minister will see the strength of cross-party feeling on the issues raised today. I know that the Tamil community in my constituency will be listening carefully to the answers given. Let me finish by thanking them all for their contribution to Mitcham and Morden, and by saying loud and clear that, however long the road to reconciliation may still be, we will keep fighting for justice and human rights until they are achieved.”
“I completely agree with my right hon. Friend. For years and years, families have searched for their loved ones. Women have sought their husbands, sons and brothers, and nothing happens. Irrespective of the international community and its demands, nothing happens. Every Tamil family knows someone who is missing. What steps have been taken to address that judgment? In the most recent UN resolution, to which the UK was a penholder, why was there no recommendation to pursue criminal accountability by referral to the International Criminal Court? I could barely believe my eyes when reading the Government’s reasoning, which cited “insufficient…Security Council support.” Who are we to cast a veto for China or Russia before they have done so themselves?”
“I wholeheartedly welcome the Bill because a strengthened regulator could not be more urgently needed. Will the Minister commit to allocating sufficient new resources to the regulator to allow it to perform its inspection role effectively as a result of the Bill? Can she give any more details on how the new inspections regime will be delivered and funded? Let us be under no illusion: the measures in the Bill do not build a single new socially rented home. We now have 1.15 million households on social housing waiting lists across the country, but just 6,566 new social homes were built last year—one of the lowest numbers on record—and at that rate, it will take 175 years to give everyone on the waiting list a socially rented home. I welcome the Bill, which I will follow closely as it passes through the House.”
“As it stands, however, the regulator states that it “can only take action against a landlord when it has made significant, systemic failure that breaches the standards we have set” and that “Although our role is not to resolve individual disputes between tenants and landlords we signpost tenants, or their representatives, who have individual complaints, to the Housing Ombudsman Service.” That is the same ombudsman that is checking whether the process has been followed. Can the Minister imagine how frustrated tenants must be by this point, and how bad the leak has become? The whole process requires the patience of a saint, the tenacity of a five-star general, an endless amount of mobile phone data, a laptop to email, and a postgraduate degree in bureaucracy.”
“Eight weeks on, the ombudsman is not looking at whether the leak has been fixed, but at whether the process has been correctly followed. Can the Under-Secretary of State for Levelling Up, Housing and Communities, the hon. Member for Bishop Auckland (Dehenna Davison) honestly say that she would have the patience to follow that process if she had water dripping through her ceiling electrics? I certainly cannot. The tenant instead takes their complaint to the housing regulator.”
“They take a day off work to wait for a knock on the door that does not come. Frustrated, they follow up with a call centre, but no one there knows their name, their case or their home. Meanwhile, their roof continues to leak. They enter a multi-stage written complaints process in which they are careful not to mention the threat of legal action, which would shut their case down immediately. Throughout each stage, the roof continues to leak. Still no joy? The tenant could turn to the ombudsman, but it will look at the process, not the disrepair. The next obstacle block is the need for a signed form from a designated person such as an MP or a councillor, or an eight-week wait if such a form is not secured. More hurdles, more bureaucracy, more leaking from the roof.”
“There is even a weekly meeting of my office staff and Clarion Housing Association to monitor disrepair cases one by one. I sometimes feel as if I work for Clarion Housing Association. The spark was the appalling disrepair of the Eastfields estate in Mitcham, which made national news last year thanks to the tireless campaigning of my constituent Kwajo Tweneboa. He lived in a property overtaken by mice, cockroaches, damp and mould. Tragically, his father passed away of cancer while still in that house. Kwajo says that he asked for help before he died, but nobody listened. Before focusing on the measures in the Bill, it is important to put them in context. Let us take the example of a tenant living in a home in disrepair, with a leak in the roof. The tenant starts by raising a case of disrepair with their landlord.”
“It is an honour to follow my hon. Friend the Member for Salford and Eccles (Rebecca Long Bailey). I should say at the outset that I welcome this Bill—but my goodness, it is long overdue. As always, context is key. Here we are reinventing the wheel after the coalition Government battered our social housing system from pillar to post. They abolished the Audit Commission and the housing inspectorate in the bonfire of the quangos and slashed the social housing budget by 50% overnight. The idea that the former right hon. Member for Tatton has been seen in Downing Street fills me with fear. But reinvent the wheel we must. I have said many times in this House that my inbox is filled with social housing and disrepair cases, but now it is bursting.”
“It is often used on clothing websites, primarily by young women who buy different sizes to see which dress they actually want.”