Dame Caroline Dinenage
MP for Gosport · Conservative · United Kingdom
“Consumers rely on healthy competition to keep costs and bills down and to improve the quality of their broadband services, so how will the Secretary of State balance those objectives when assessing a merger?”
House of Commons26 October 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“I thank the Minister for updating the House. I have had so much casework on this, as she will know, with some really heartbreaking stories. The fact is that the backlog, including the growing number of cases over 100 days old, is just continuing to grow.”
House of Commons26 October 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“It is a pleasure to serve under your chairmanship, Mrs Barker. I will speak briefly in my role as the Chair of the Digital, Culture, Media and Sport Committee. Telecoms is very new to our Committee’s remit, and indeed to that of the Secretary of State.”
House of Commons26 October 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“Secondly, what assessment has the Secretary of State made of how frequently this provision is likely to be used beyond the particular circumstances of TalkTalk? Does she assess that there are any other issues with the overall financial resilience of broadband providers and potential future use for this legislation?”
House of Commons26 October 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“She mentioned that that might have been an issue in this case, so I wonder whether the Government have the powers and tools needed to maintain continuity of service in those circumstances, and whether this legislation will actually help to offer that. Finally, this process has been very fast.”
House of Commons26 October 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“When it comes to youth unemployment, it sounds like the Secretary of State has his head very firmly in the sand. Did he not hear Member after Member from across this House stand up and quote how the number of young people who are not in education, employment or training has gone up under this Government?”
House of Commons12 October 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
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“I do not think that the size of a business is necessarily any reflection of its professionalism. We know that a large number of small, independent funeral services up and down the country work with incredible professionalism. The hon. Gentleman is also right that nothing should be introduced that is unnecessarily bureaucratic or costly for those businesses.”
House of Commons9 March 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“Grieving is such an important part of human ritual, regardless of someone’s religion or beliefs. We are elected to Parliament to make things better and to improve people’s lives, but today I am asking the Minister to commit to improving people’s deaths, to restoring dignity in death, and to ensuring that our loved ones are treated with the care and professionalism that they deserve.”
House of Commons9 March 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“At every step of the journey, identification numbers and proof of licence should be shown when a body is passed from one responsible authority to another. Without that, families simply do not have the certainty that their family members have been well treated, or even that they have been reunited with the correct ashes. Madam Deputy Speaker, you will be pleased to know that I am coming to a conclusion. Why is this issue important? We all know people who say, “I don’t care what happens to me after I’m dead; I won’t know anything about it.” It is a truism that funerals are for the living. I have been heartbroken by the stories I have heard from families who regret the arrangements made for loved ones—stories of feeling racked with guilt and unable to say goodbye in the way that they wanted.”
House of Commons9 March 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“We must ensure that the death pathway is much clearer and runs more smoothly, to provide a minimum of opportunity for things to go wrong. For example, I have heard that in some cases, bodies are already decomposing by the time they make it to a funeral director because of a lack of medical examiners to sign off the death. What reassurance can the Minister give me that his Department is going to improve standards in this area as well? I believe that for there to be full accountability and trust in the system, a clear method of tracking the bodies is necessary. One of the most heartbreaking parts of the Elkin and Bell trial was the story of baby Albie, who died after just 11 minutes of life. His parents still have no clear picture of what happened to his body after it was taken into the care of Elkin and Bell.”
House of Commons9 March 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“Surely, a lesson from the Fuller case is that funeral technicians and embalmers, as well as anyone else involved in the death pathway, should undergo a Disclosure and Barring Service check. As we have heard, the death pathway is open to so much abuse, and I warn the Minister that the cases I have mentioned will only be the tip of the iceberg while there is no regulation to tackle them. Doing so will require a whole system of changes, not just licensing and inspection. In some cases, this could be achieved by expanding existing legislation, such as the Human Tissue Act 2004, and it must be done in a way that is not punitive for small, independent businesses. I would also like the Government to explore the possibility of a new crime, that of the mistreatment of a body after death, because we cannot keep relying on Victorian common law.”
House of Commons9 March 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“For sums of money reaching into the thousands of pounds, professional qualifications are delivered by the British Institute of Funeral Directors. At face value, that seems quite promising; after all, those courses are accredited by the University of Greenwich. So far, though, I have seen absolutely nothing that gives me confidence in the legitimacy of the BIFD’s work, particularly in light of the fact that Hayley Bell of Elkin and Bell fame, who has now been sentenced to four years in prison, was one of its examiners. If its own examiners cannot uphold even the most basic standards of care for the dead, what is the value of the qualifications it is selling people? Just as important as qualifications is a person’s suitability for a job.”
House of Commons9 March 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“The Fuller report recommends that the HTA “should require the organisations it licenses to ensure that any individual who provides care to deceased people is suitably qualified, experienced and supervised.” If inspections are going to be carried out by local authorities, they need to be significantly better trained and resourced to do so, and we would have to take into consideration the fact that some of them run funeral services of their own. They cannot mark their own homework. Inspections must have public trust. The regulator can make sure of this by aligning its minimum codes of practice with those provided by the two voluntary trade bodies we have already heard about, the SAIF and the NAFD. I am also concerned about the existing marketplace in training.”
House of Commons9 March 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“A regulator with the power to withdraw licences and sanction wrongdoers might seem like a tempting first step, and Scotland is ahead of England, having passed legislation 10 years ago to introduce a licensing and inspection regime. However, 10 years on, not a single Scottish funeral director I have spoken to has actually been inspected. I am concerned that this could be the worst of both worlds, with the illusion of regulation masking the possibility that nothing has changed in practice. A sensible approach would be to extend the scope of the Human Tissue Authority beyond public mortuaries to the whole death pathway.”
House of Commons9 March 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“The hon. Lady is absolutely right. It is crucial to know which Department will take the lead on this work and ensure that it happens, because while I think the Minister will be responding to the Fuller report, we are also awaiting the outcome of a Law Commission report that was kicked off in 2022 by the last but one Justice Minister, the former Member for Finchley and Golders Green. That report is looking at different laws on what happens to our bodies after death; it does not include the regulation of funeral directors. My fear is that, as the hon. Lady just said, efforts to regulate the sector will fall between the silos of Government Departments, and nobody will grip this issue. As we have discussed, what is required is a minimum standard of qualification, accreditation or licensing, and robust inspection.”
House of Commons9 March 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“The Chancellor’s words on defence simply do not reflect the reality, at a time when the world has never felt more unstable. Every corner of our armed forces is being asked to find cuts. People in Gosport need only look out of their window to see that all our Type 45 destroyers are laid up in Portsmouth harbour, and this is the first year since the 1980s that we have not had a ship in the Gulf, at a time when the middle east is a tinderbox. The Royal Fleet Auxiliary is on its knees, and defence companies are being tied up with bureaucracy, dither and delay. The Chancellor has mentioned a couple of contracts, but so many of them are bogged down with dither and delay from this Government. She is gaslighting the British people. This is a disaster for our defence, and for our armed forces. When will she face reality?”
House of Commons3 March 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“We all know that actions speak louder than words. So far we have seen a reduction in the urban cricket domes that were committed to by the last Government, the scrapping of our National Citizen Service without anything to replace it and now, supposedly, an argument over who will be funding school sport. Social mobility depends on participation. Research by Sky found that girls who play after-school sport in the UK are 50% more likely to get professional roles as adults. What are the Government doing to address this, and can the Minister give us grassroots examples in our urban communities of where things are improving rather than getting worse?”
House of Commons26 February 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“These arguments are very well rehearsed, and this announcement is long overdue. Last year we did a survey in my Gosport constituency, and 80% of parents agreed that social media is making bullying worse for their children. Last week the Culture, Media and Sport Committee took evidence from child psychologists about children’s TV and video content. Among the many things they told us, they explained the learning from Australia: it is critical to plan for whatever gap is created. If we reduce screen time for young people, there must be safe places for them to go and activities on which they can spend their time. What is the Secretary of State doing on a cross-Government basis to make sure that these issues are tackled as well?”
House of Commons20 January 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“There is growing evidence that smartphones in schools are harming behaviour, concentration and outcomes, but leaving it up to headteachers is driving inconsistencies, and only 11% of senior schools have an effective mobile phone ban. Will the Secretary of State publish an assessment of the impact of a statutory ban of smartphones in schools?”
House of Commons19 January 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“When will we see the AI Bill promised in the last King’s Speech, and when is that legislation likely to be brought forward?”
House of Commons15 January 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“When it comes to AI, as with so many other things, this Government are all smoke and mirrors. In response to the Grok AI outrage this week, the Secretary of State for Science and Tech announced with a flourish that she would be banning intimate image abuse with immediate effect. In reality, this meant triggering legislation that had to be forced through by Baroness Owen of Alderley Edge against the Government’s will and that received Royal Assent last summer. Imagine how many women could have had their trauma prevented if the Government had just got a grip. Every day, our creative industries are having their work scraped. Intellectual property is being stolen every day, and still the Government sit on their hands, promising the world and delivering nothing.”
House of Commons15 January 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“Among the catalogue of failure here is the news that the decision was partly made on the basis of a hallucinated AI report about an entirely fictitious football match. What assessment has the Home Secretary made on the extent to which AI is being used by police forces across the country? Does she know of any other consequential decisions that may have been made using unverified AI? Finally, last month, after two months my Select Committee, the Culture, Media and Sport Committee, finally received a response to our letter on this issue from the assistant chief constable Mike O’Hara, who said that he was “satisfied that the policing operation conducted with communities and partners was effective, proportionate and maintained the city’s reputation as a safe and welcoming place for everyone.” What is the Home Secretary’s message to him?”
House of Commons14 January 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“I was fascinated by the Minister’s earlier answer about the closure of pharmacies, because there has been fantastic news in Lee-on-the-Solent in my constituency: a new pharmacy wants to open there. Local people are desperate for a second pharmacy in Lee-on-the-Solent and the local GP practice supports it. The problem is that the Hampshire ICB has rejected it. Does the Minister share my disappointment that local people are not going to be served in the correct way by pharmacy provision, and will he meet me to discuss this?”
House of Commons13 January 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“Hopefully, she will tell me that she will discuss them with colleagues and act to ensure that no charitable organisation currently operating within the gambling harm prevention sector will have to fold due to delays with levy funding. The Chancellor is looking around for money and believes that she can raise it from gambling companies, but, as with many of her other measures, such as national insurance rises, she will be a victim of the law of unintended consequences if she is not careful. On this occasion, the consequence will be that more people are dragged into the black market, where they will quite simply find better offers than those offered by gambling companies.”
House of Commons13 January 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“The Committee recommended the year before that the Government ensure that service providers, which were operating via the voluntary funding system, were adequately supported to make the transition to the statutory levy. However, we have now received very concerning reports that voluntary organisations in particular are facing a funding cliff edge, with delays and a lack of information about the transition to levy payments from the NHS. I am not entirely sure the Minister is listening to what I am saying, but I am hoping she will be able to address that point. She has not looked at me once while I have been speaking, but hopefully she is furiously writing notes about what I am talking about and will be able to address those concerns.”
House of Commons13 January 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“On sports and horseracing, I was glad to see a carve-out from general betting duty for UK horseracing. I was among many Members calling for that in recognition of the unique place horseracing occupies in British cultural life, as well as the 85,000 jobs and £4 billion contribution to the economy that horseracing offers. The Government have slightly dressed up their raid on gambling companies as being driven by concerns around gambling harms. In November 2024, I spoke to the Bacta convention about the then recently announced statutory levy and my concerns about how it would be distributed to organisations that conduct harms research.”
House of Commons13 January 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“It has been suggested that such high taxes could double the size of the online black market. Does the Minister recognise research from the Netherlands, highlighted by the shadow Minister, which found that after steep tax rises were introduced on remote slots, visits to black market domains increased fivefold over a three-year period? That is what we have to worry about if we are concerned about the oversight of those making bets and playing slots. That is why I am supportive of new clause 25, tabled by the Opposition. It requires the Chancellor to assess and report back on the effects of the increase in gambling duties on the number of high street betting shops, the black market, the employment rate, the public finances, and sports and horseracing.”
House of Commons13 January 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“The sector is so well regulated that the Culture, Media and Sport Committee warned the previous Government that the finance risk checks should be as minimally intrusive as possible. The Committee concluded that the Government must strike a careful balance: preventing harm for all, while allowing those who gamble safely the freedom to continue to do so. I have concerns that this vast increase in taxation on online betting and gaming does not strike that balance. The combination of an existing regime of strong regulation and a sudden jump in the levels of remote gaming duty from 21% to 40% is the kind of environment that I believe risks pushing people into the black market. As a floor, 40% is very high for remote gaming tax by international standards.”
House of Commons13 January 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“I would like to speak in support of new clause 25, which would require the Government to assess the effects of an increase in gambling duty, because just as I believe individuals have a right to spend their hard-earned money as they like, I believe it is important that they do so in a sensible, regulated and safe environment. Whatever we may think about gambling companies, gambling is already a very heavily regulated sector. Since the gambling White Paper was published in 2023 by the previous Government, the industry has already absorbed over 62 policy changes. Those changes include a limit on slot stakes, financial risk checks on transactions, tightened market rules and the statutory levy.”
House of Commons13 January 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“So many of my Gosport constituents are locked into lousy leaseholds, and are so tired of seeing service charges rise while the quality of service falls. Bills are often eye-watering, and are quite often completely opaque. As the Minister said, the Conservatives passed the Leasehold and Freehold Reform Act, which gave leaseholders more powers to better scrutinise and challenge those costs. However, on the Minister’s watch, implementation is painfully slow. Why the delay? When will leaseholders begin to see the benefits of legislation that was designed to put an end to a practice that he himself has described as “unfair and unreasonable”?”
House of Commons12 January 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“The Secretary of State promised long-term partnerships with our domestic defence industry, but when the Government dither and delay in giving primes confidence with their big contracts, that directly impacts the ecosystem of brilliant British subprimes across our country. Those include StandardAero at Fleetlands in Gosport, which has the opportunity to provide the assemble and inspect test on the GE motor in Leonardo’s AW149. Fleetlands has been a key player in our country’s defence rotary wing history for 100 years. Does the Minister see how delay in that decision is not only holding back our world-class industry, but delivering uncertainty to key companies across our country and all the people they employ?”
House of Commons12 January 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“I agree that there are gaps in the legislation—of course there are—but there is a lot of legislation out there and, since the Online Safety Act came into force in March, Ofcom has taken so very little legal action against illegal content, which is so prolific. How confident is the Secretary of State that Ofcom has not only the resources, but the willpower—the stomach—to take on these big tech companies?”
House of Commons12 January 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“The Secretary of State has given very clear message on this, and I thank her for that. She is right to say that this is not only about X and Grok; many generative AI platforms are facilitating this illegal and dehumanising behaviour. I gently say to her that although she is absolutely right that AI has enormous potential to reshape our lives, over a year since the Government attempted to sacrifice our world-beating creative industries and individuals’ intellectual property on the altar of AI, we are still waiting for news of the AI Bill. However, I am pleased that she has drawn the line here that she will not sacrifice the safety of women and children.”
House of Commons12 January 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“My right hon. Friend is making excellent points about alternative solutions to scrapping the right to a jury trial. Any MP who has spent any time in their local courts will have seen that the issue is not the juries, but poor administration, which is resulting in about a quarter of trials having to be rescheduled. Does he agree that rather than setting a precedent of scrapping the right to trial by jury, the Government should start by looking at ways to remove the pressure on an overwhelmed CPS? Does he think that giving the police greater charging powers would be a way to move forward on this?”
House of Commons7 January 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“There are fundamental questions for the Green Paper to address: what is the Government’s future vision for the BBC? What role should a public service broadcaster play in the current age? How can we continue to ensure that our national broadcaster remains independent, trusted and valued in this increasingly unstable and divided world?”
House of Commons6 January 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“The BBC is the most trusted broadcaster both at home and abroad, but there is no doubt that, as our national broadcaster, we hold it to a higher standard. There has been a significant loss of confidence in the BBC over recent years. The Reuters Institute suggests that between 2018 and 2025, the proportion of people in the UK who trusted “most news most of the time” fell by 7%, but that over the same period trust in BBC news fell by 15%. We should therefore welcome the Green Paper’s commitment to discuss the provision of trusted news. Finally, the Government said they want to consider how to uphold the BBC’s independence, which includes its being transparent when it gets things wrong, how it changes its services, how it is governed and what its board looks like.”
House of Commons6 January 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“I would be interested to hear why the Government are not even considering some options, some of which are employed across Europe to fund public service media. There are obvious challenges around some of the options that are under consideration. We have already heard about the issue of advertising. The BBC chair told my Committee that “we are absolutely clear that advertising and subscription is not the right approach. It goes back to universality and back to that old phrase, ‘He who pays the piper calls the tune.’ If subscribers are paying, they will call the tune on what we make. If it is advertising, it is advertisers.” Will the Minister say more about why the Government have chosen to explore some funding models and take others off the table at this vital stage?”
House of Commons6 January 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“It does all that and more in an incredibly and more and more challenging commercial environment in which the licence fee looks increasingly like an anachronism. The extent to which the public no longer see live TV as the cornerstone of their viewing habits is reflected in the number of households not renewing their TV licence. We have heard that evasion is rising and is now at 12.5%. In real terms, the BBC lost over £1 billion of revenue in the decade from 2013. I was disappointed to read that certain options regarding the BBC’s size, scale and funding are not even on the table in the charter review. On the licence fee, the Green Paper says the Government “are not considering replacing it with alternative forms of public funding, such as a new tax on households”.”
House of Commons6 January 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“Thank you, Mrs Harris. I congratulate my right hon. Friend the Member for Maldon (Sir John Whittingdale) on securing the debate. I cannot think of anyone more qualified to kick off this conversation. The Select Committee will almost certainly look closely at the charter review, but today I will pull out a couple of topics for discussion. The Government have set out a number of lofty ambitions for the BBC in the Green Paper, but it is clear that it all hinges on a charter review that finds a long-term, sustainable funding future for the BBC. As we have seen, there are a number of challenges. The BBC provides so many different TV channels and radio stations, as we heard from my right hon. Friend.”
House of Commons6 January 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“The Government have cancelled elections and are scrapping jury trials, and now we hear that they are limiting the right to appeal to a Crown court, despite the fact that such appeals have a 40% success rate. The Solicitor General talks about justice denied; surely, that is a case in point? Given that her job is to uphold the rule of law, would she push back against some of her colleagues’ more authoritarian tendencies?”
House of Commons18 December 2025Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“Today, Gosport borough council has been given the lowest possible rating by a Government regulator for the management of its social housing. The Minister will understand that this is a deeply worrying time for the 3,000 Gosport tenants and for local council tax payers. What is not helping is the constant ambiguity, uncertainty and speculation from the Ministry of Housing, Communities and Local Government about the borough’s future, compounding the chaos and confusion from the council’s already quite hapless leadership. The Minister has already heard from my hon. Friend the Member for Hamble Valley (Paul Holmes) that Hampshire county council does not favour a delay, but does she agree that today’s announcement just adds to the uncertainty that thousands of residents face across Hampshire?”
House of Commons18 December 2025Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“If I were to ask everyone in this room and in this building whether they have ever been a member of one of these charities, I would be surprised if anyone could say truthfully that they had not. The National Trust, for example, has nearly 6 million members. English Heritage and the RSPB have 1.2 million each. Those are numbers that political parties can only dream of.”
House of Commons17 December 2025Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“The most iconic landscapes, sold around the world as the backdrop of British soft power—reminding visitors of the iconic settings for Jane Austen, Dickens and Harry Potter, as well as the paintings of Constable and Turner—are kept open to the public by membership charities such as the Youth Hostels Association and the Canal and River Trust. Speaking of Turner and Constable, membership charities are the stewards of our country’s heritage. They look after the artefacts, artworks and architecture that make us proud to be British. Between them, charities such as the National Gallery, Tate, the National Trust and English Heritage have millions of members.”
House of Commons17 December 2025Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“I beg to move, That this House has considered Government support for membership-based charity organisations. It is a great pleasure to serve under your chairmanship, Mr Twigg. Membership organisations play a central role in protecting and enhancing the things that we consider important to our national character. The great British countryside is maintained and safeguarded for future generations by conservation charities such as the Royal Society for the Protection of Birds, the Wildlife Trusts and the Woodland Trust.”
House of Commons17 December 2025Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“And in light of the billions of pounds of tax rises that charities have already seen, there is an incentive for the Government to provide legal clarity. I hope that that is what the Minister will be able to provide in her remarks today.”
House of Commons17 December 2025Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“If not, maybe she could commit to giving membership charities the freedom to calculate themselves what a proportional refund might look like. The National Trust believes, for example, that based on current guidance alone, every 1% of its membership that takes advantage of the loophole will lose it £3 million. Even if a tiny number of its members takes advantage of the new loophole in the law, that is a huge and significant impact on its finances, and that means less money spent on its core mission, which is to conserve our heritage. We expect our charities to do so much. They provide so much for our nation and they do it really well. But membership charities need a vote of support from the Government now. They need this albatross removed from around their necks.”
House of Commons17 December 2025Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“We could potentially buy ourselves membership, skip the queue, be able to get into sell-out exhibitions, receive a discount for the ticket while we are at it, and then cancel the membership once we have seen the exhibition and received an almost total refund. The same could be said of the National Trust or English Heritage sites. As things stand, I could purchase membership, visit half a dozen sites for free over a week’s holiday, and then cancel my membership for almost a total refund. English Heritage told me that its membership works out at around 22p a day. Is that the rate at which the membership charity should reimburse a departing member? Will the Minister say on what basis she wants charities to offer proportionate refunds in such instances?”
House of Commons17 December 2025Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“Will the Minister commit to that today? Membership charities have told me that the best possible solution lies in classifying charitable memberships as excluded contracts in secondary legislation. In recognition of their unique nature, their charitable membership should be placed in that category. It would be helpful if the Minister could confirm that today if she can. It is not unprecedented. Streaming subscription services, for example, have been given waivers from the 14-day cooling-off period. Membership charities should at least be able to expect the same support as users of streaming subscription services. I will give an example of how this could work perversely for membership charities. Why should someone buy membership of something like the National Gallery? It has sell-out exhibitions such as the very popular Van Gogh exhibition.”
House of Commons17 December 2025Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“Again, I do not want to put words in the Minister’s mouth, but I expect she might tell me that the Government have committed to passing legislation about this in the future. However, we know that the wheels of Government can move quite slowly, so when she says that, she probably means establishing certainty for charities by 2027 at the earliest, but it needs to be sooner than that. So, working with colleagues across Government, can the Minister find a suitable legislative vehicle to provide the certainty that the Government say they want? I am not asking her to do anything the Government have not already articulated a need for. And that has to start with reconvening the roundtable of membership charities that was cancelled due to the reshuffle. I would welcome that being reconvened, and I know the sector would, too.”
House of Commons17 December 2025Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“The institute has written to the Department offering to draft legal advice for small charities so that the Government can just sign it off, but it has had no response to that letter. Will the Minister speak to her colleagues in the Department for Business and Trade to chase that up, please, because small charities are very worried? Perhaps the lack of response is because there is no clarity about who is affected. The CIF has told me that even it does not know the exact number of membership charities that could fall foul of the change. What is concerning is that His Majesty’s Revenue and Customs believes that only primary legislation can really sort out the legal contradiction between current consumer law, charity practice and the provisions of the DMCCA.”
House of Commons17 December 2025Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“She might say the Government have issued guidance that means membership charities will continue to be able to claim gift aid. But the fact is, as things currently stand, that is not what the law says, and that is creating confusion not just for the big players but for the small ones as well, because charity practice is currently at odds with the Digital Markets, Competition and Consumers Act 2024 and at odds with consumer law. Due to the widespread confusion of three very conflicting pieces of legislation, the Chartered Institute of Fundraising has written to the Department for Business and Trade. I know that is not the Minister’s Department, but I hope that she will convey this message.”
House of Commons17 December 2025Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“If, for the purposes of the DMCCA, refundable memberships are no longer considered to be donations due to the Government insisting on applying a 14-day cooling off period, the result is that gift aid can no longer be claimed. Let me provide a bit of perspective on that: national insurance contributions added more than £10 million to the National Trust’s wage bill. That has been devastating. Gift aid is worth five times that for the National Trust. The story is the same for English Heritage, on which I must declare an interest as I am a member. While it has seen a £1.7 million cost increase due to national insurance contributions, the impact of losing gift aid on their memberships would be more than five times that—valued at around £10 million. I am no fortune teller, but I have an idea of what the Minister might say.”
House of Commons17 December 2025Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“I know that the Government see it that way too and the Minister will tell me how much he values the work of membership charities and how much store the Government put into that value, but the truth is that the Government have been very slow to tweak well-meaning and necessary consumer protection legislation despite the imminent impact of the Digital Markets, Competition and Consumers Act 2024 on membership charities’ cashflows. Fundamentally, the Act alters the way that membership charities process memberships and the benefits of them, leading to a potentially huge loss in revenues at a time when charities’ finances are already overstretched. The provisions of the Act move us away from a place where we view a charity membership as an expression of support.”
House of Commons17 December 2025Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“However, and I know the Minister is aware of this, a decline in their income streams is exactly what we will discuss today, and it is why I asked for this debate. Membership charities at the moment are able to claim gift aid on memberships that are currently deemed donations by the Government. That settlement is a direct expression of the way that charity members regard their relationship with charities. It is one of the supports that people can give to the aims and the work of the fantastic charities, many of which I have already discussed. They are not private services; their work supports the public good and, in many cases, saves a lot of money for the Government.”
House of Commons17 December 2025Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“In real terms, the amount donated by British businesses has declined as well, with the number of FTSE 100 companies donating more than 1% of their profits falling by 14%. Money is not the only thing that charities rely on; they rely on people donating their time. However, long-term trends in hours spent volunteering are in decline as well—from 45% in 2013-14 to 28% in 2024-25. People put that down to a whole range of things, such as the bureaucracy and paperwork involved in volunteering and the cost of living pressures that people are under. I will not attempt to understate it: this is a full-blown crisis in the charity sector. It is no wonder a majority of charity leaders say they would not be confident that they would be able to cope if they saw a decline in their income streams.”
House of Commons17 December 2025Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“The wider trend is clear. Around 83% of charities recorded an increase in demand for their services over the last 12 months, but even those pressures might be bearable were it not for the fact that the stability of the funding model itself is being called into question. Fewer people are donating to charity, and while the average donation is increasing, this highlights the narrowing of the base from which membership charities can secure funds. Those donations are not coming from the places one might expect, such as the wealthy London constituencies of Kensington and Bayswater, Chelsea and Fulham or Holborn and St Pancras, all of which form the three least generous constituencies as a percentage of their income in the UK.”
House of Commons17 December 2025Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗