Emma Reynolds
MP for Wycombe · Labour · United Kingdom
“My hon. Friend is a doughty champion for his area. As he said, the Prime Minister has been engaging with Cornwall—including, importantly, with its six MPs, including my hon. Friend—on a devolution agreement.”
“I thank the right hon. Gentleman, in whose footsteps I am again following by taking on another job that he did in government. As a former Environment Secretary, living in a rural area of Buckinghamshire myself and representing a semi-rural seat, I reassure him that this Government of course care about driving growth in rural areas.”
“I could not agree more with my hon. Friend. Driving public sector productivity is extremely important in two ways: first, because we get better value for money for taxpayers for the tax that people are putting in, including taxpayers in our own constituencies; and secondly, as she says, we are driving efficiencies, faster service delivery…”
“Public sector productivity is improving, with the NHS delivering 3.5% productivity growth in 2025-26, beating its 2% target. The Government will continue to drive public sector efficiency so that taxpayers’ money delivers the best possible public services.”
“My hon. Friend is a great champion for his constituency. The Cabinet statement on devolution set out the Government’s ambitions to accelerate devolution across the country by establishing a strategic authority for every area in England that wants one by the end of 2028.”
“The Government will support good growth in every postcode, including in Cornwall and Gloucester. We have already established No. 10 North to work in partnership with local leaders, businesses and communities, and at the Budget next month we will publish plans for further fiscal devolution, including greater retention of business rates rev…”
The complete record
Every one of 600 lines we hold for Emma Reynolds, in date order, each linked to its source. Free to read, in full, without an account. Page 4 of 12.
“The Grand Union canal transfer scheme will strengthen the nation’s long-term water resilience and water security. I have listened carefully to what my hon. Friend said about her constituents’ concerns, and either myself or the Water Minister will be very happy to meet her to discuss them further.”
“Under the last Government, we saw water infrastructure crumbling, but this Government are getting a grip of the water system. We are moving away from the “fix on failure” system that we inherited to one that includes proper maintenance and resilience standards to get ahead of problems. I hope that will mean less emergency work, and therefore less disruption for my hon. Friend’s constituents.”
“I am slightly put off by the hon. Gentleman’s reference to my brewery—although I thank him for putting on the record that I did indeed succeed in getting Rebellion brewery on tap in the Strangers Bar. I did enjoy pulling that pint, as he witnessed with his own eyes! The Water Minister or I would be glad to meet the hon. Gentleman to discuss the more substantive, serious issue that he raised.”
“As the hon. Gentleman may be aware, the Water Minister was on bereavement leave for some time in January. She has received briefings about the situation, and would be happy to meet him to discuss this serious issue in his constituency.”
“Pet owners have been facing rising vet costs for years, and that is why we are consulting on updating and reforming the Veterinary Surgeons Act 1966 for the first time in 60 years to improve price transparency and ensure pet owners get a better deal.”
“The short answer is yes. I know you also have an interest in this issue, Mr Speaker. I pay tribute to my hon. Friend’s tireless campaigning on this important issue. The consultation will look at a range of issues, and she is right that that will include modernising the regulation of veterinary professionals. We will also look at requiring vet practices to publish price lists for common treatments and improving price transparency so that pet owners get a much better deal.”
“The hon. Gentleman makes a good point. I am glad to hear that his wife has had such a profound influence on his cat-loving habits. We need to look at all elements of price transparency, including insurance.”
“I thank the shadow Minister for his question and for, I think, his kind words that we were doing something that the Conservatives failed to do for 14 years. He brings great expertise to this House, but I would gently say to him that the Competition and Markets Authority’s finding that vet fees have risen at nearly twice the rate of inflation is something that the Government should take into account, is of concern to pet owners across the House and across the country, and is something that, when the CMA comes out with its final report, we will be responding to later this year.”
“Since the last oral questions, we have published the animal welfare strategy, set out key reforms to the sustainable farming incentive, hosted the Intergovernmental Science-Policy Platform on Biodiversity and Ecosystem Services—the international panel on nature—in Manchester and published our water White Paper, setting out once-in-a-generation reforms to our water system so that it is fit for the future and delivers better outcomes for consumers and the environment.”
“The Water Minister and I are working closely with water companies across the country, including United Utilities, to drive them to reform their operations and clean up rivers, lakes and seas. Our water White Paper will replace the one-size-fits-all approach with dedicated supervisory teams at every company. UU is investing £50 million to upgrade Southport’s waste water treatment by 2029 to reduce storm overflow spills and improve coastal water quality.”
“Nice try! We are still negotiating the deal, and the whole purpose of it is to bring down the trade barriers that the right hon. Lady’s Government put up during their botched Brexit negotiations.”
“I seem to remember that the Conservatives were in power for 14 years, and they did not do what the right hon. Lady has just set out. Her question is for the Treasury, not DEFRA. We are still in the process of negotiating a sanitary and phytosanitary deal, which will bring down trade barriers for farmers and food producers, helping both those who export to our largest market and those who import, and it will deliver better outcomes for consumers too. I make no apology for clearing up the mess that the Conservatives left us.”
“I thank the right hon. Member for that question. We are committed to banning trophy hunting. It is a manifesto commitment, and we will take it forward.”
“The British public voted for change, and we are delivering that change by building a system fit for the future. I commend this statement to the House.”
“The plan will set out how the next price review will deliver those reforms, how we drive better co-ordination between existing regulators during the transition, and how we will make leadership appointments at the earliest opportunity to the new regulator’s board, including a chair-designate. For too long the previous Conservative Government turned a blind eye to water system failure. Infrastructure was neglected, pollution went unchecked and public trust was betrayed. This White Paper draws a line under that era. It lays the groundwork for our upcoming water Bill and puts us on a new path; a path where water companies act responsibly, where customers get the service they deserve, where investors can invest with confidence, and where we can all enjoy clean rivers, lakes and seas.”
“There will be a new water efficiency label on every appliance, so that when customers buy a washing machine or a shower, they will know exactly what it will cost not just to buy it, but to run it—to help bring their bills down. We are also cracking down on pollution at its source. We will tighten agricultural standards, including on sludge spreading. We will double funding for catchment partnerships, harnessing the power of nature to protect our rivers. The third shift is from short-term thinking to long-term planning. For too long, the water sector has lurched from one five-year price review to the next, with no clear picture of where we are headed. We will publish a transition plan to provide a clear, simple road map for water companies, investors and the regulators.”
“New reforms for regional planning will bring councils, water companies, farmers and developers together to tackle local pollution, manage water resources and support housing growth. That will strengthen community voices in the water system and drive greater use of nature-based solutions. The second shift is from corporate interest to public interest. We must never lose sight of who this reform is for: customers and the environment. We will introduce an independent water ombudsman to resolve consumer disputes fairly. We will keep bills affordable through the wider roll-out of smart meters to help those who need it most.”
“We will introduce an MOT approach for water company infrastructure, requiring maintenance checks on pipes, pumps and water treatment works; we will introduce a chief engineer and ensure that there is engineering capability in the new regulator, so that decisions are grounded in practical understanding; we will take a new supervisory approach, holding companies to account in detail and recognising the different challenges they face; and our new performance improvement regime will give the regulator the power to step in faster and put things right earlier. That is prevention-first regulation. However, regulation alone will not clean up our rivers, lakes and seas. We need everyone with a stake in our waterways to be pulling in the same direction.”
“Today, responsibility for water is scattered across four different regulators. The result is confusion, duplication and regulatory gaps. We will change that. We will abolish Ofwat and create a new and more powerful regulator, integrating economic and environmental regulation. We will hold water companies to account by moving away from a system of self-monitoring, in which water companies have been marking their own homework, to a more proactive and preventive approach. There will be nowhere to hide for poorly performing water companies.”
“We passed the Water (Special Measures) Act 2025 to give the regulator the power to ban bonuses for polluting water bosses and issue automatic fines for pollution; we ringfenced the money from consumers’ bills, so that it can be spent only on fixing and upgrading infrastructure and improving water quality, not diverted to pay bonuses or dividends; we secured an historic £104 billion of private sector investment to rebuild the water network; and we established the brand-new water delivery taskforce to get spades in the ground, fast-track the delivery of new infrastructure projects and drive economic growth. This White Paper builds on those strong foundations and sets out a new vision for water in this country. Our reforms deliver three fundamental shifts. The first is the shift from fragmentation to co-ordination.”
“I thank Sir Jon and all those who contributed, including right hon. and hon. Members. The White Paper sets out our response to his recommendations. The Cunliffe review was vital, but we did not wait for its conclusions to act. In our first year in office, we laid the foundations for the transformation that this White Paper sets out.”
“This Government inherited that terrible failure, and we are not shying away from it. Every family in this country deserves clean water from their taps, seas safe for their children to swim in, and bills that are fair and affordable. This Government is turning the page on that Tory failure. Our goal is simple: a water system that delivers safe and secure water supplies, better water quality and a fair deal for customers and investors. Within weeks of coming into office, this Government asked Sir Jon Cunliffe to lead an independent water commission. Sir Jon met over 150 stakeholders, including environmental groups, investors, Members of both Houses, and local communities. His call for evidence received more than 50,000 responses—there is much more interest from people out there than from the Conservative party.”
“With permission, Madam Deputy Speaker, I would like to make a statement on the publication of the Government’s water White Paper, “A New Vision for Water”. The paper sets out once-in-a-generation reforms, putting consumers and the environment first and building a water system fit for the future. For too long, the last Conservative Government turned a blind eye—perhaps that is why there is not a single Conservative Back Bencher in the Chamber to discuss this issue. They neglected the needs of people and the environment. The result: a whole-system failure, companies profiting at customers’ expense, vital infrastructure left to crumble, record levels of pollution in our waterways and public trust destroyed. It is no wonder that none of them—we may have one of two—has turned up to sit on the Back Benches.”
“Did she bother to go? [ Interruption. ] Listen, this is a privatised industry because of decisions made in 1989. I called on the regulator Ofwat to examine the licence conditions and whether they had been breached by South East Water. I do not remember her saying any such thing. I have also hauled in the chair of South East Water to ask for an urgent investigation into what happened last week and the week before, as well as for two weeks before Christmas. This water White Paper is the most ambitious reform in a generation to our water system. It is severely needed because of the blind eye that the Conservatives turned when they were in government and the record levels of pollution in our waterways.”
“The White Paper introduces a system that moves away from water companies marking their own homework to a regulator with teeth that gets a grip on the delivery of the £104 billion infrastructure investment. Under the Conservative Government, the pipes and pumps were left in a shocking state of disrepair because there was not the regulation nor the strong regulator that we need. That is what this water White Paper and the upcoming water Bill will deliver. The right hon. Lady talks about improving water supply. It is absolutely correct—maybe we can agree on something—that we have seen very poor performance from South East Water in recent weeks, and I was in the area last week to meet constituents of the hon. Member for Tunbridge Wells (Mike Martin)— [ Interruption. ] The right hon. Lady asked whether I should have gone earlier.”
“The shadow Secretary of State asked how many recommendations we are taking forward. It is the vast majority and more, because we are also looking at agricultural pollution, which we did not ask Sir Jon to look at. The water White Paper talks about tackling that kind of pollution and I will not shy away from that. We are working in partnership with farmers, the National Farmers Union and others because that it is an important source of water pollution. Again, I will not take lectures from the right hon. Lady about the environmental land management programme when the Conservatives underspent the farming budget. They could not even be bothered to get the money out of the door. She asked about infrastructure upgrades.”
“Oh my gosh! Well, I say to the right hon. Lady that I will not take any lectures from the Conservative party. Not only can they not be bothered to turn up for the statement, which shows an absolute disregard for the concerns of the public about the levels of pollution in our waterways— [ Interruption. ] I will answer her questions. We have done more in 18 months than the Conservatives did in 14 years, so I will not take any lectures from her. I am proud of our water White Paper and that my predecessor, my right hon. Friend the Member for Streatham and Croydon North (Steve Reed), commissioned somebody of the stature of Sir Jon Cunliffe and appointed the Independent Water Commission to do the most fundamental review of our water system since privatisation—a privatisation that happened under their Thatcher Government.”
“I agree with my hon. Friend. That is why the main focus of our reforms is to create a single, more powerful and integrated regulator. At the moment, as I said in my statement, we have duplication as well as gaps. We have consumers who are not being served well, so we need a regulator that gets a grip on the investment in maintaining our water infrastructure and on bearing down on pollution incidents. We have already made a start on that, but the new regulator will have more teeth and more power to do that. My hon. Friend is right to say that we need that single, more powerful and integrated regulator to ensure we deliver better outcomes for consumers and the environment.”
“My solution to this crisis and this issue is to make sure that we have a complete overhaul of regulation, the regulators and the way that consumers are not, at the moment, put at the centre of things. That way, we protect the consumer in a much more meaningful way by introducing a water ombudsman with statutory powers. We are making some progress and we will make more. I know that she and I agree on some things, although we may disagree on some of the details. We are determined to deliver a system that provides better outcomes for consumers and the environment.”
“I thank the hon. Lady for, I think, some support for the White Paper and what she has said. We both share real concerns about the status quo. On mutual ownership, I do not really hear a plan from the Liberal Democrats as to how to get to that point— [ Interruption. ] Hear me out. If it involves wholesale nationalisation, given that these are private companies, that would cost around £100 billion, would be legally complex and take years of wrangling through the courts. My focus is on improving the status quo and ensuring that we are tackling pollution, which she rightly says is still happening. Since January of last year, 100% of storm overflows are being monitored, so we are shining a light of some of the pollution. We still have a way to go, but we are bearing down on the pollution that she rightly talks about.”
“I commend my hon. Friend’s leadership on this issue. I know that she was putting pressure on Southern Water on Christmas eve. She was concerned about the previous outages, but also about those that were likely to occur. She is absolutely right to say that we need more emphasis on ensuring that companies such as Southern Water are investing in the infrastructure that is needed to prevent these outages in the first place. We are moving from a system of “fix on failure” to one of prevention. That is what this White Paper is all about.”
“We need to ensure that we see better performance in the water industry across the board, sharing that best practice from those companies that are actually doing the right thing.”
“I thank the EFRA Committee Chair for his thoughtful reflections. I agree with him on the Drinking Water Inspectorate—it does a magnificent job—and we will ensure that we transfer its strengths into the new single water regulator, as he suggests. I also agree with him that we will work, and we are working, in partnership with farmers to make sure we get this right. We are looking at what we can do with the ELM schemes to ensure that we give them the support they need to tackle the pollution of our waterways from agriculture. He talks about culture. He has a point, but I would say that the leadership of some of these companies is very varied, and we see good leadership in some of the companies. For example, I have visited Severn Trent, and it has a terrific apprenticeship programme.”
“I am being kept regularly updated on the issue in Holland Park that my hon. Friend has raised. I understand that 2,000 households are off supply. That is unacceptable, and the regulator, DEFRA and I are working closely with the water company to ensure that we get on top of the issue.”
“Either myself or the Water Minister would be happy to meet the hon. Member. I heard about the incident of the chips on the beach. In the White Paper we are looking more broadly at other sources of pollution, including those from transport and agriculture, but we would be happy to have a meeting with him to discuss the issue.”
“I am always happy to meet with hon. Friends, as my hon. Friend well knows, but Sir Jon met many stakeholders and members of the public and we had 50,000 responses to the Independent Water Commission. It is right that the Government now get on with things, set the direction and lay the foundations for the water White Paper. I disagree with him on introducing more regulation. We need a regulator with more teeth and more powers to enforce the law as it stands, and that is what we are getting on with.”
“This Government care deeply about mutuals. We have pledged overall to double the number of mutuals. I do not have a problem with mutual ownership. The problem I have is that the Liberal Democrats have not got a plan together.”
“Yes, indeed. The new water regulator, when we are able to legislate for that and set it up, will indeed look at these issues and put consumers at the heart of what it is doing.”
“We are absolutely determined to bear down on pollution. We are looking more at the number of incidents and ensuring that we have a better picture of the coverage of storm overflows. We have 100% coverage from January last year, and we are looking to increase the amount of coverage for emergency overflows. The White Paper will ensure that the new, more powerful regulator has the teeth and the powers to crack down on pollution and to shine a light on pollution incidents so that there is nowhere to hide when it comes to the illegal use of overflows that we have seen in the past.”
“I can promise my hon. Friend that that is exactly what we are going to deliver: a new, more powerful regulator with teeth. I am concerned about the incident that she describes, so the Water Minister or I will be happy to meet her to discuss it.”
“I would not like to get involved in Northern Irish politics—that is not for me to do. I can reassure the hon. Lady, however, that we are working in close co-operation with all the devolved Governments. I met Andrew Muir at the Oxford farming conference, and we discussed water. Early last year, at an interministerial group meeting, we discussed different sources of pollution and how the different devolved Governments are dealing with them.”
“I would like to see longer-term investors, such as pension funds—I am a former Pensions Minister—being more attracted to invest in the water system. We need a more stable, long-term regulatory approach to get more of those investors involved. I met the Maple Eight when I was in Toronto last year, and there is great interest in investing in our water system, but we have to get the regulatory system right first.”
“We will set up the water ombudsman; we need the primary legislation to do that. The ombudsman will have statutory powers and will be able to take forward consumer complaints and disputes.”
“As the right hon. Member will know, there is already a big degree of devolution and we work closely with the Welsh Government. I saw the Deputy First Minister recently, and we discussed the water White Paper that we are publishing today, but also the Green Paper that the Welsh Government are bringing forward in the next few weeks. We are working in lockstep with them, aligning our approaches. We have to do that because, as she says, there are some real cross-border problems, and lots of people—on either side of the border—are affected.”
“This will be an issue for the new regulator, rather than the ombudsman. As a result of the Water (Special Measures) Act, 10 water bosses last year were denied £4 million in bonuses, but there is still more to do. I urge companies to respect the spirit as well as the letter of the law. Ofwat is considering further action to hold these companies to account.”
“We do think these two objectives can be realised. Far too many people in their 20s and 30s are denied the dream of home ownership because of the failure of the previous Government to build the homes we need, but we have also seen a failure to build reservoirs and to maintain the infrastructure we had in the first place. We have not built a reservoir in this country for 30 years, so I am glad that there are now plans to build nine of them. The hon. Member is right that we need water supply to underpin the growth we need in our housing as well.”
“I pay tribute to those volunteers. The new regulator will take a more supervisory approach to water companies. We will look at pre-pipe solutions to reduce the volume of rainwater and pollutants entering the sewage system in the first place, trying to move away from a system where we are fixing on failure and towards prevention. That is the right way to ensure that we clean up our waterways as my hon. Friend suggests.”
“She will have seen that the environmental improvement plan contains a comprehensive plan to tackle agricultural pollution. I refer her to the document we published before Christmas.”
“I agree with the hon. Lady that the water pollution we see in the River Wye is completely unacceptable. That is why we are working closely with the Welsh Government, such as through the £1 million research grant to look at the sources of pollution affecting the River Wye. We are also doubling funding for the Environment Agency to inspect farms so that we have a clearer picture and can better enforce the regulations we already have, and we are streamlining those regulations so that farmers can comply. The hon. Lady is right that there is a real problem here. I do not count it in the number of words, but there is real action in the document. It sets out what we are going to do to work in partnership with farmers, strengthen regional planning and better target our environmental land management schemes.”
“I admire my hon. Friend for swimming in the sea at all times of the year, by the sound of it. This new approach, the overhaul we are announcing in the White Paper, will establish a more powerful, integrated regulator that has more teeth, and a system that puts an end to the water companies marking their own homework—a system in which there is nowhere to hide for poor performance.”