Nick Thomas-Symonds
MP for Torfaen · Labour · United Kingdom
“Only on Friday, I spoke to a constituent who gave notice of retirement in March and still has not had his pensions quote. I commend the Minister very much on the very hard work she put in over the summer, after the actions I took and the statement that I made to the House in July.”
House of Commons26 October 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“The hon. Gentleman speaks powerfully on behalf of his constituents in Scotland; I have had many emails on this issue from my constituents in Wales. Does he agree that when it comes to testing, all men are at high risk? It should happen not just in England but all around the United Kingdom.”
House of Commons26 October 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“I agree entirely with my hon. Friend. Wildfire prevention requirements and broader environmental policy need to be aligned, but this is what the South Wales fire and rescue service said to me: “The scale, concurrency and duration of the response provide a strong evidence base for reviewing specialist wildfire assets, command capacity, log…”
House of Commons13 October 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“From 18 August, the fire was contained with tactical burns, firebreaks and the use of a helicopter, but the ground continued to smoulder until there was significant rainfall at the end of August. Frankly, the impact has been devastating.”
House of Commons13 October 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“The North York Moors national park authority was awarded up to £3.2 million to recover from the devastating peat fires of 2025, through the nature for climate peatland grant scheme. The equivalent scheme in Wales is a lot smaller at the moment.”
House of Commons13 October 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“It is great that the Welsh wildfire summit is being held on 22 October, but the point has been put to me that, at the moment, we have only one representative from Blaenavon who can attend.”
House of Commons13 October 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
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“That is why the EU-UK reset is so important, as it will help us in bearing down on fuel bills and energy bills, which will help my hon. Friend’s constituents.”
House of Commons23 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“The Cabinet Office has been withholding milestone payments from Capita. We have a robust recovery plan, which says that full contractual service has to be restored by the end of June. I have been absolutely clear that I will consider all options at that moment, but I would be grateful if the hon. Member could write to me with the details of his constituent’s case.”
House of Commons23 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“We will look at a range of options for that, but continuity of service is obviously a priority in the short term.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“We are withholding milestone payments where deliverables have not been met, and we reserve every right to take further formal action. The Cabinet Office has mandated a clear recovery target on service levels. Capita must clear all inherited arrears by the end of this month and restore service levels to standard, contractually required levels by the end of June this year. We will continue to use every commercial lever at our disposal to ensure that these standards are met. The security and dignity of all those who have dedicated their careers to our civil service and the Royal Mail are not negotiable. They deserve a pension service that is reliable, efficient and secure. We will continue to use every lever at our disposal to ensure that those standards are met and that members receive the service they have earned.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“These are not just numbers on a spreadsheet; they represent thousands of individuals who are unable to plan for their futures or retire with dignity. Service delivery is about more than just speed; it is also about the absolute security of member data. The breach we saw on 30 March, which saw personal information compromised on the pension portal, represents a fundamental failure in data protection. To be clear with the House, I will not tolerate these lapses. The Cabinet Office has formally notified the Information Commissioner’s Office of this breach, and we have written formally to the chief executive officer of Capita to demand a full technical account of this failure and a guarantee that it will not happen again. Across the civil service pension scheme, we have taken direct action on all commercial levers.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“Members to ask their eligible constituents to reach out to their civil service employers for these loans, so that we can provide the vital support they deserve. I can tell the House that Capita was explicitly instructed in July 2025 to prepare for the volumes it is now seeing. It knew the scale of the challenge, but failed to deliver the IT automation and portal functionality required when the service went live. The result, I am afraid to say, is a backlog of around 24,000 outstanding pension quotations. There is also a backlog of more than 1,500 open MP complaints. That is totally unacceptable. I have instructed officials to speak to Capita about how we can ensure that MP correspondence is dealt with quickly and efficiently, noting the importance of the fact that Members across the House were speaking up for their constituents.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“Telephony wait times that averaged more than 90 minutes earlier this year have been successfully brought down to an average of under two minutes. The stories we have heard of members missing mortgage payments and falling into hardship are distressing and entirely unacceptable. No one should have to face such financial anxiety after a lifetime of dedicated public service. That is why I took immediate action to ensure that no member was left to face these challenges alone while these service issues are being resolved. To mitigate the impact on those most affected, we have already provided more than £7.2 million in interest-free transitional support loans to more than 1,300 members. We are proactively driving the uptake of those loans to ensure that no member in need of support is missed, and I encourage all hon. and right hon.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“It is clear in any event that the delivery of the service to civil servants since the transfer on 1 December last year has fallen far short of the required standard. The delays that civil servants have faced in accessing their civil service pensions are unacceptable, especially in view of their many years of dedicated public service. That is why I established a specialist pensions recovery taskforce, led by the second permanent secretary at His Majesty’s Revenue and Customs, Angela MacDonald, to take strategic oversight of the scheme’s management. That intervention, which includes a circa 140-person Government surge team to bolster operational capacity, is delivering results, including helping Capita to clear 15,000 inherited unread emails.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“Public services require high-quality delivery, and public money should not be used to fund performance that falls short of the standards we expect. I also want to address problems in the administration of the civil service pension scheme. The transition process from the previous provider, MyCSP, was not satisfactory. We are investigating the respective liabilities for those failures as between Capita and MyCSP. Given the criticality of these services, the Cabinet Office permanent secretary and I discussed transition with the chief executive officer of Capita. We sought and were given explicit personal assurances that the transition would be handled with the utmost care and that any backlogs would be managed effectively. I am sorry to say that those assurances have not been met.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“Following a failure to meet critical transition milestones and a lack of confidence in Capita’s ability to implement and transition to the new operating model in a timely fashion, I am announcing today that I have terminated the new Royal Mail statutory pension scheme contract with Capita. Capita had an 18-month planning window to prepare for the transition. It failed to deliver numerous milestones, including a failure to implement the required IT automation. The Cabinet Office repeatedly flagged delays in transition milestones and that IT automation, ultimately issuing formal correspondence to reaffirm the mandatory requirements. To ensure members are protected, we will ensure continuity of the existing contract, but let the message be clear: I will not and we will not tolerate delivery failure from contracted partners.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“I wish to provide the House with an important update on key pension, contractual and commercial decisions. The security and dignity of those who have dedicated their careers to our public services are not negotiable, and they deserve a pension service that is reliable, efficient and secure. For those principles to be more than just words, they need to be underpinned by rigorous accountability and a refusal to accept second best. We recognise that for our public servants, these services are the foundation of their financial security. When the standards they deserve are not upheld, the Government will not hesitate to act decisively to protect their interests. It is in that context that I want to give the first update to the House on the Royal Mail statutory pension scheme.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“In relation to MyCSP, there is also an option to pursue a parent company guarantee, and he can be assured that I will explore all possible legal options to ensure that the service that public servants rightly deserve—not just in retirement, but in very difficult circumstances, such as death in service—is being provided sensitively. The shadow Minister asked about forthcoming meetings and updates. I will consider the appropriate steps to take, and will update the House, and Members from across the House when they write to me.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“He talked about the point of transition; what I did at the point of transition was get in the Capita chief executive and the Cabinet Office permanent secretary to go through these matters, and to seek assurances. I am afraid to say that the assurances given have not been met. The shadow Minister talked about not meeting milestones; I can assure him that milestone payments have been withheld, and I will not hesitate to use the commercial levers in the contract to drive performance. I am absolutely clear about the restoration of service by the end of June; that is what I am holding Capita to. He also talked about MyCSP. I have said that we are reserving rights under both these contracts, with regard to the backlog that was left by MyCSP and how Capita has dealt with it since.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“First of all, I echo the shadow Minister’s tribute to public servants, including his constituent Chris; I am very sorry to hear about his wife’s cancer diagnosis. I welcome what I think was his support for my decision to terminate the Royal Mail statutory pension scheme contract. On the civil service pension scheme, he asked about a plan; I have been implementing a plan, and I have come here to update the House on its implementation. He also talked about the contract. The Capita pension scheme contract was awarded by the previous Government in November 2023 on a long-term basis. That is what I inherited and have been trying to deal with.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“My hon. Friend can rest assured that I have interrogated officials on the situation that I inherited. On the point about assurances and promises not being met, I think the House can say today that when assurances are not met, I take decisive action, including commercial action. My hon. Friend will have seen that with regard to the Royal Mail statutory pension scheme, but also in our withholding milestone payments from Capita. He talked about whether we are looking at insourcing more things. That clearly is the Government’s pledge, and our policy going forward. With regard to the Royal Mail statutory pension scheme, we will look at a range of options in both those categories to ensure that we get the very best possible service for those who deserve it and rely on it.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“As I said in my statement, there is a backlog of around 24,000 outstanding pension quotations. The hon. Gentleman is absolutely right about the taxpayer not having to pick up the tab for Capita’s failures. There has been an offer from Capita to cover the costs of the surge team, which I will consider in my broad consideration of all the commercial issues in respect of this contract. My priority is for taxpayers not to have to foot the bill for issues that have been caused by the provider and are not the fault of the scheme beneficiaries. With regard to the Royal Mail statutory scheme, as I have said, we will now ensure continuity of service, because that is very important. I think the hon. Gentleman will see that I have been very decisive on the future of that contract today.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“I certainly echo what my right hon. Friend says about it being imperative that taxpayers do not foot the bill for what has gone wrong. On the different contracts, each obviously has to be considered on its own merits, but the House can be assured that on each of the contracts for which the Cabinet Office is responsible, I keep all contractual options open. With regard to his point about optionality and going in-house in future, I will certainly ensure that the PCS trade union gets the appropriate ministerial meeting.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“I can certainly give an assurance to Royal Mail pensioners, who may be worried about the uncertainty, that we will do all we can to ensure continuity of service. I certainly have confidence in my team, and the surge of about 140 officials into Capita has made a significant difference. Equally, I will clearly have to consider very carefully what the position is at the end of June 2026, and how important that team’s remaining in place, for whatever length of time, is to the level of service.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“I absolutely agree with my hon. Friend on the importance of bereavement payments, because they are made at such a vulnerable time in people’s lives. The House should be fully aware that I will hold Capita robustly to account on its various contracts. As I am sure that the House will appreciate, in the case of the civil service pension scheme, I have inherited quite a long-term contract, but I will continue to make sure that I reserve all contractual rights on the contracts that we oversee at the Cabinet Office.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“The hon. Lady speaks powerfully about the very vulnerable situations in which her constituents find themselves, and I entirely share her concerns about the portal. I referred to the statistics on call times in my response to the shadow Minister, and to the average call time. I regularly monitor performance. Where there are particularly egregious examples of poor service, Members should write to me and draw them to my attention. I have mentioned the June 2026 deadline for the resumption of normal service, which includes having a functioning portal. There are people who may not have reached the end of their career, but want to access their updated benefits, and they should be able to do so.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“First of all, I say to my hon. Friend’s constituent, Andrew, that I am very sorry to hear about the loss of Katy, and I thank them for their decades of important service to Border Force. In order to take this case forward, it would probably be sensible for my hon. Friend to share the details in a meeting with the Minister, my hon. Friend the Member for Southampton Test (Satvir Kaur). We would be delighted to facilitate that.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“Yes, more than £7.2 million is available. I think the standardised mitigation letter was raised previously by another Member. I will certainly take that away and see what progress has been made.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“I, too, am grateful for the engagement with my hon. Friend, and we are certainly looking at how we learn the lessons of this matter. On her second point about the specific issue of compensation, a complaints procedure is available, as I think I have discussed with her previously, but there is also a very broad point here: I am determined that we will pursue every contractual lever to ensure that the taxpayer does not pick up the tab for the failure of MyCSP or Capita.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“To be fair to the hon. Gentleman, he raises a reasonable point, and we are certainly monitoring Capita’s general position. Capita holds a total of 85 contracts across the public sector—39 with central Government and 46 with the wider public sector. He and the House can be assured that we monitor performance across the whole portfolio, and we obviously consider each contract individually. As he says, it is hugely important always to be looking at providers’ financial position, because continuity of service is so important for those who, in the case of the civil service pension scheme, have paid in their own money over decades and deserve dignity in retirement.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“My hon. Friend is right that this is totally unacceptable, and that is why I have put in place the recovery plan and why the Cabinet Office is withholding milestone payments. On the four-hour wait, I would be very grateful if, with his constituent’s permission, he gave me the details, including the date, because I would like to take that up.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“The surge team of about 140 officials who have gone into Capita are certainly looking at prioritising the most urgent and vulnerable cases. On the hon. Member’s specific case, I would be very grateful if she wrote directly to me about it, and I will certainly look at it.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“My hon. Friend is absolutely right about the contract we inherited. On the hardship loans, we have already provided over £7.2 million in interest-free transitional support loans to more than 1,300 members, but that is in no sense a cap. We continue to proactively drive uptake, and I encourage all Members across the House to do the same.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“The situations that the hon. Gentleman’s constituents have faced is exactly why the dedicated recovery team was put in place. I will be holding Capita to account on the timetable in the recovery plan for restoring service by the end of June this year. On the cases he has raised, I would be very interested if he could write to me with the details and dates of exactly what happened.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“We are very committed to delivering that manifesto commitment, and the Chief Secretary to the Prime Minister will be setting out more about that in due course, following his speech earlier in the year. My hon. Friend is absolutely right about the poor performance under this contract. I have taken a decision to terminate the contract for the Royal Mail statutory pension scheme, and she and Members across the House can be assured that, under this contract, we will robustly be holding Capita to account. As she rightly says, when people have missed mortgage payments or other things have happened to them through no fault of their own, that is completely unacceptable.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“It is absolutely essential that I make the point that each individual contract has to be considered on its own merits, which is exactly what I have been doing. On procurement by other Departments, one thing I am certainly doing is ensuring that the Cabinet Office shares the lessons learned from the recent transition of the civil service pension scheme, and I will be ensuring that those lessons are certainly made available right across Government.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“Yes, I agree. I will clearly have to make a judgment, but I do not intend to withdraw the team if that would result in a deterioration in service. I will obviously make that judgment very carefully, but having said that, I have been very clear about the June 2026 deadline for the restoration of the proper service under this contract, and I will be holding Capita to it.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“On that final point, if the hon. Member could write to me about precisely what that situation is, I would be more than happy to look at it. Performance on MP correspondence is appalling, and I am not willing to tolerate it. Members across this House are speaking for their constituents who are in very vulnerable situations. I have given very clear instructions about this being dealt with, and in my view it must be dealt with out of respect for this House and the people who work here.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“I, too, welcome back Andy and thank him for his service. I say to my hon. Friend and those four constituents that what I have said in the recovery plan and what is part of the recovery plan is for the contractual level of service to be back by June. If that is not delivered, I reserve all rights under this contract with Capita.”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“We are absolutely on the side of those pensioners. The important thing in the immediate term is the stabilisation of the service. That is why I will be holding Capita robustly to account on the recovery plan. I am afraid to say to my hon. Friend that I cannot help him with the results of Harlow Town!”
House of Commons22 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“Gentleman has specifically raised, I will ensure that he gets a detailed answer in writing.”
House of Commons14 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“I pay tribute to Sir Brian Langstaff, his team and everyone who gave testimony to the inquiry for ensuring that that human element of this tragedy remains a focal point of the inquiry’s work. The compensation scheme’s most basic purpose is to provide financial recognition of the losses and harms faced by victims, both infected and affected. Beyond that, it must reflect and embody their stories if it is to truly deliver justice, not just for those we tragically lost, but for those who continue to fight. I commend this statement to the House.”
House of Commons14 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“While the consultation provided one way for the community to offer feedback, the inquiry recommended there be an identified way for concerns to be considered. Today, I am pleased to launch a new mechanism that builds on existing engagement and feedback channels through which people can raise concerns about the function of the infected blood compensation scheme with the Cabinet Office and with IBCA. Both organisations will then publish quarterly summaries of feedback received on the scheme’s design and delivery, and any action being taken as a result. I expect the first of those summaries to be published in early July. The findings of the inquiry must be met with tangible, systemic change. I hope that what I have set out goes some way towards showing our commitment to enacting this change.”
House of Commons14 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“One of the most compelling things we heard was that the scheme does not sufficiently recognise the profound impact of infection during childhood. We have heard the community clearly on that, so we will make a further change to the compensation scheme to address it: we will introduce a 50% increase to the core autonomy award for people who were infected at age 18 or under. Official Report , 25 June 2026; Vol. 788, c. 2WC. (Correction). I hope those changes go some way to showing our commitment to listening to the community and making decisions, with those impacted at the forefront of our minds. In order to make those substantial changes to the scheme, we will bring forward further legislation in due course.”
House of Commons14 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“I say today to the House that we will increase the unethical research awards. That includes increasing the £25,000 for those who attended Treloar’s school to £60,000 as well as introducing a new unethical research award for those treated elsewhere for a bleeding disorder during childhood at a rate of £45,000. We are also tripling the award for those treated for a bleeding disorder in adulthood to £30,000. I have touched on all seven of the areas we directly addressed in the consultation; of course, I encourage hon. Members across the House to read the full response that is being published. The consultation also invited respondents to raise any other concerns they had about the design of the scheme.”
House of Commons14 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“Those changes will give more compensation to affected people whose particular experience of the scandal was undoubtedly profound and deeply harmful. The awards will form part of the core award, and they will not require additional evidence from applicants. I know that the matter of unethical research is of particular concern to Members across the House. It is one of the most shocking aspects of the scandal. We heard that the existing approach may not have compensated everyone who suffered that wrongdoing. We have therefore changed the scope of the award so that anyone treated in the UK for a bleeding disorder in 1985 or earlier will receive further compensation. It was also clear from the consultation responses that the amount offered does not reflect the harm done.”
House of Commons14 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“We will also make additional compensation available to infected people who lack evidence of earnings but who had clear potential to earn more than average. We will offer a £60,000 lump sum on top of people’s core awards to those who can show they either had a job offer or recently started a job where the salary was higher than the median salary but had their progress impeded by their infection. Through the consultation, we also heard about the experiences of affected people and the particular harms they suffered. We will increase the core injury award for several groups of affected people, including bereaved parents whose child sadly died before they turned 18, bereaved partners, and children and siblings affected under the age of 18.”
House of Commons14 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“The consultation also set out two options for how financial loss could be calculated for those who continue to receive support scheme payments: the way the scheme currently does it, and an alternative. Because of the range of views on which was best, we will ensure that people receive past financial loss compensation based on whichever of the two calculations presented is most financially beneficial for them. The inquiry asked the Government to look at the evidence requirements for the exceptional loss award. We were keen to hear the community’s views on that in order to develop a way forward that avoided lengthy, individualised assessments of people’s circumstances. We will ensure that all forms of evidence of actual earnings can be considered by IBCA.”
House of Commons14 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“The inquiry recommended that we change the core route’s severity bandings to recognise the harms caused to infected people by interferon treatment, and proposed a new “level 2B” severity banding for those who receive this treatment. We accept that change is necessary, and we will introduce this new severity band to increase people’s injury, financial loss and care awards. In addition, if someone has had multiple rounds of interferon treatment, they will be compensated for each round. The inquiry recommended changes to the calculation of past financial loss and past care awards for those who choose to continue receiving support scheme payments. We will remove the 25% deduction applied to past care compensation, as was recommended by the inquiry.”
House of Commons14 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“After considering the community’s views, we will ensure that every eligible person has this award backdated to 2017, because that is when the special category mechanism was first introduced. Many of those infected suffered from terrible mental health issues as a result of their infection, as we heard in their testimonies. We will amend the scheme so that the new SCM supplementary award gives people additional compensation where the psychological harm that they experienced means that the core route compensation simply does not go far enough. We believe that this will result in more comprehensive recognition of the mental health issues caused by infected blood and the resulting years of harm.”
House of Commons14 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“For infected people, the changes will increase the amount of core compensation available and increase the options available for supplementary compensation awards. For affected people, additional core compensation will be available to those eligible. We consulted on seven specific areas, and we are making substantive changes in all seven. In four areas, we are actually going further than our original proposal. Let me turn first to the special category mechanism. We will introduce a new supplementary award to give additional compensation to people who have been assessed as eligible for the SCM or who can now demonstrate to IBCA that they meet the criteria.”
House of Commons14 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“For transparency, I am also publishing the minutes of the roundtable discussions, the group’s own meetings and a summary of written responses to the roundtables. Let me turn to the changes to the scheme. Today the Government have published our full response to the consultation, and that sets out how the scheme will now change. Before I lay out each change in detail, let me explain the overall package. The community was clear that the scheme must do more to recognise people’s individual experiences and compensate them fairly in a way that minimises the administrative burden placed on those who have been harmed, minimises the demand for evidence and maintains the delivery of tariff-based compensation. Those requirements underpin the changes.”
House of Commons14 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“First, I should say that I am deeply grateful to everyone who responded and provided deeply personal stories. They must be at the heart of the decisions that the Government make, just as they were throughout the work of the inquiry. The consultation was vital for engaging the community on our proposals. The Government have also sought advice from the infected blood compensation scheme technical expert group. Alongside the consultation response, today I am publishing the group’s final report, which sets out its advice to the Government and amendments to the compensation scheme. To inform that advice, the technical expert group conducted roundtable discussions with community representatives on specific aspects of the scheme, and that was separate to the consultation.”
House of Commons14 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“With permission, I will update the House on the Government’s response to the recommendations of the infected blood inquiry’s additional report. I will start by updating the House on the delivery of compensation by the Infected Blood Compensation Authority—or IBCA, as we refer to it. As of 7 April, 3,273 people have received an offer and over £2 billion has now been paid out. That includes the first payments to all eligible groups. I am sure that Members across the whole House will welcome that progress. In July last year, the infected blood inquiry published its additional report, which made recommendations for both the Government and IBCA. Part of our response to that report was a public consultation on changes to the infected blood compensation scheme. I am here today to update the House on the outcome of that consultation.”
House of Commons14 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“Rather, it is meant to look at the situation of loss of a chance—the situation where somebody, but for their infection or how they were affected by the infection, would have had the opportunity to have gone on and perhaps been a higher-than-average earner but were denied that—and is designed specifically to look at that. On the other very reasonable and detailed matters that the hon. Gentleman raises, I will ensure he gets a full written response.”
House of Commons14 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗
“He asked some very reasonable, detailed questions, and I will come back to him properly in writing on those, but let me just deal with a few of them. I want to bring forward further legislation as soon as possible. When I have brought forward legislation in the past, parties across the House have always worked in a collaborative way throughout to get it through as quickly as possible. Obviously, positions are a matter for the Opposition parties, but continuing that constructive spirit is helpful in getting these things through as quickly as possible. On the issue of exceptional loss, again, that £60,000, as referred to by the shadow Minister, is not designed to be a very detailed, individualised assessment. That is not what a tariff-based scheme is meant to do.”
House of Commons14 April 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗