Helen Hayes
MP for Dulwich and West Norwood · Labour · United Kingdom
“I thank my hon. Friend for her Committee’s excellent work on the important issue of student loans and for the good communication that she maintained with my Select Committee during her inquiry.”
“I thank my hon. Friend for her statement and for the work of the Public Accounts Committee on this important issue. I have seen at first hand how unbelievably difficult it has been for my constituents who were victims of the Windrush scandal to get compensation from that scheme.”
“I commend that book to the House. That visit was extraordinarily humbling. In the west bank, we visited communities that had been the subject of settler terrorism. In Turmus Ayya, we met Palestinians whose homes had been burned and who faced constant harassment, intimidation and threats from settlers.”
“I have had the privilege of visiting the west bank on two occasions on visits organised by Caabu—the Council for Arab-British Understanding—and by Yachad. I put on the record my interests in respect of both those visits.”
“I welcome the Foreign Secretary’s moral clarity on the utter horror of the situation in Gaza, where the scale of death and destruction is unimaginable and people are living in utterly desperate circumstances. The Minister of State, Foreign, Commonwealth and Development Office, my hon.”
“May I put on record my condolences to the Prime Minister on the sad loss of his father? The Education Committee strongly agrees with the Government’s focus on expanding opportunities for apprenticeships and high-quality technical and vocational education across the country, but too often young people who want to pursue apprenticeships are…”
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Every one of 602 lines we hold for Helen Hayes, in date order, each linked to its source. Free to read, in full, without an account. Page 2 of 13.
“Thank you, Madam Deputy Speaker, and I thank my hon. Friend for his intervention. One of the reasons for the incredulity among those listening to the evidence yesterday was precisely that we recognise the addictive nature of social media. Frankly, the discussion yesterday felt like how a discussion about tobacco might have felt in the 1940s. The harm is so evident as to be undeniable, but the companies responsible for it continue to argue that the harm is minimal or non-existent and that anything in moderation is fine.”
“When—not if—we regulate to remove the pernicious influence of social media from children’s lives, it is vital that our regulation is effective, and I am frustrated by Opposition Members’ lack of acknowledgement of that complexity and the importance of not only acting, but getting it right. Finally, will the Minister set out a clear timescale for regulation under statutory instruments, so that parents can be assured that there is an end point to the debate on this issue and that action—the right and effective action that we need to keep our children safe—is coming?”
“In Australia, young people do not have major exams at 16, and there should be consideration about whether the exact time that our young people are preparing for their GCSEs is the right time to be diving into social media for the first time, or whether a slightly younger or older threshold would be better. Next week, we will hear from parents and parent-led organisations, including the Molly Rose Foundation and Esther Ghey, the mother of Brianna Ghey. It is important to note that these stakeholders have different views, and we will explore their disagreement and common ground through our questioning.”
“On Roblox, children can contact each other via a trusted friends feature and they can create content, and we have heard examples of some very disturbing content. They can be absorbed on their screens for hours at a time, and we know that there have been examples of children being groomed and contacted by people who want to do them harm. Roblox is not included in the Australian ban, because it is not a social media site, but there should be at least some consideration of the extent to which social media harms also extend to some gaming platforms, and of how children can be protected from that. One of our witnesses questioned whether, in the UK context, 16 is the right age threshold for a ban.”
“I will not take any further interventions because of the time left, if that is okay. The need for urgent action to take children off social media in their crucial formative years is clear, so I welcome the Government’s consultation, the measures in the Bill to enable a ban and other regulatory measures to be introduced via statutory instrument with no need for further primary legislation. In our evidence session yesterday, we also heard from academics about some of the complexity that must be considered if we are get to get a ban and any further regulatory measures right. For example, we questioned Roblox. It is not a social media company, because the primary activity on its platform is gaming, and it appeals to very young children.”
“I hesitate to intervene, but I think the right hon. Member perhaps has not understood that children with a modern hearing aid, for example, use an application on a smartphone, which cannot be put on to a brick phone. That necessitates having a smartphone in the classroom.”
“I recently met a young constituent who is hoping to start a legal apprenticeship. He told me that he has had to research each apprenticeship opportunity himself and, unlike his peers who are applying to university, he is having to apply in the crucial weeks before his A-levels, when he needs to be revising. The Government rejected the Education Committee’s recommendation that information on apprenticeships should be available via UCAS, so that students have a single source of all post-16 and post-18 opportunities, and that the timescale for applications should be aligned with university applications. Will the Minister update the House on what the Government are doing to make apprenticeships available to young people on a more equitable basis?”
“I warmly welcome Government amendment 17B, which strengthens obligations to support sibling contact for children who are looked after. As the Minister knows, this is often the most important relationship that those children have. I pay tribute to the Family Rights Group and Become, as well as the campaigners she mentioned, for their important work in this area. The Education Committee recommended that the Government collect data on sibling separation in the care system in order to drive improvements in this area. As part of the implementation of amendment 17B, will the Minister commit to data collection, so that we can be certain that this measure is having the intended effect?”
“I believe that there is a consensus across this House, both about the harms of social media and smartphones for our young people and about the urgent need for action. I have listened carefully to the contributions from Opposition Members but have heard no acknowledgment that, on some points of detail, there is genuine disagreement between different important stakeholders—including bereaved parents—on what exactly the solutions should look like. The Government’s consultation is affording the opportunity, for example, to the Education Committee to undertake some really detailed questioning of those important stakeholders who have differences of opinion. That will help the Government get to the right and effective approach. Will the right hon. Gentleman at least acknowledge that difference of opinion and the importance of probing it?”
“I thank the right hon. Gentleman, who is being generous in giving way. I think he would find it helpful to listen to the Education Committee’s evidence session on Tuesday next week, which will afford two hours of questioning of experts and important stakeholders in the field. I believe that we will make a useful contribution to helping the Government get to the right and implementable solutions during the consultation process. I encourage him to tune in to that.”
“What is the Minister doing as part of this strategy to ensure that our youth organisations can keep the lights on and do their important work as part of the infrastructure of services that we need to tackle this problem?”
“I welcome the publication of this strategy, and I pay tribute to the Minister for her strong commitment over many years to this area of policy and the depth of her thinking on it. In my constituency, we have seen far too many horrific tragedies. Out of those tragedies, however, has come some truly exceptional work in response from the community and from our grassroots youth-led organisations, in providing services that support young people. Those services provide positive opportunities for young people, help the community to come to terms with the trauma they have experienced and set young people back on a positive track. However, those organisations tell me that they struggle to access long-term sustainable funding.”
“May I seek your advice, Madam Deputy Speaker, on how I can find out exactly which members of the Shadow Cabinet visited my constituency this morning without following the required protocol of notifying me in advance of their visit?”
“On a point of order, Madam Deputy Speaker. I was told by a journalist today that the members of the shadow Cabinet had visited my constituency this morning. I understand that they may have gone there to clean some graffiti off a privately owned wall, but while I am grateful for their efforts, I believe they are mistaken if they think that this altruistic act will in any way make up for the swingeing cuts in the budgets of my local authorities that took place on their watch. I received notifications from only two Conservative Members that they were visiting my constituency, and one of them was given after the event.”
“Can I therefore ask the Home Secretary what plans she has to work with the Department for Education and the Ministry of Housing, Communities and Local Government to ensure that, as a matter of urgency, every professional working with high-risk young people knows exactly what to do when they are fearful that a young person is a risk to others, and is accountable for taking that action?”
“All of our thoughts today are with the families of Alice, Bebe and Elsie. They have already suffered the most horrific loss, and to have confirmation today from Sir Adrian Fulford that their loss was preventable is utterly unbearable. Sir Adrian’s report highlights the failure of the multi-agency safeguarding hub, which was exactly the place where joint responsibility between different agencies should have been held, and he also said that children’s services were not well equipped to manage a risk presented by a young person, as distinct from risks to a young person.”
“It is vital that the failures in the current system are addressed. It is vital on its own terms, because no child should feel that there is no place for them in our education system, that their needs are not understood or, even worse, as we have heard from some of our witnesses, that they are the problem. No parent should have to battle at every single stage of their child’s education to get the support they need. It is also vital if we want to improve outcomes in our education system, and if we want to unleash the talent and creativity of every single young person, for the benefit of our society and our economy.”
“The implications of the failing system for local authority finances are profound, and many professionals are put in the invidious position of being unable to deliver the education and support that children and young people require because of impossible constraints on resources and ever-increasing need. The outcomes for children with SEND are unacceptably poor. I am afraid that I simply do not recognise the description given by the hon. Member for Farnham and Bordon that this is a system that is broadly working. A system that relies on parents having to battle every step of the way and having to go to tribunals to seek redress is an exclusionary and inequitable system. We need to be absolutely clear that it is failing and that the reform that is necessary to get it to work is comprehensive and far-reaching.”
“I congratulate the hon. Member for Farnham and Bordon (Gregory Stafford) on securing this important debate, and I thank the Backbench Business Committee for allocating the time for it. The support for children with special educational needs and disabilities is an area in which my Committee has taken an intense interest. It is the single biggest challenge in our education system, with far-reaching consequences. The current system is failing children, families and the professionals who work with them, right across our country. It is causing deep distress, sometimes even trauma, for children and their families.”
“I know that the decision to write off 90% of local authority SEND debts also comes as a huge relief. It is the right approach to prioritise early identification of need, to be seeking to make mainstream schools fully inclusive for the children who are already in them, and to be expanding the availability of provision in the state sector for children who need a place at a specialist school.”
“Friend the Member for Cities of London and Westminster (Rachel Blake) rightly suggests, for schools, local authorities and, importantly, for the NHS, and involving parents and carers in every decision about the support that their children receive. To date, we have received from the Government only an interim response to our recommendations, so we look forward to receiving their full response in due course. However, we are encouraged that the Government’s SEND reform proposals reflect several of my Committee’s recommendations. It is very welcome that the Government have committed additional resources to SEND support and will effectively be running two parallel systems for a number of years to avoid sharp cliff edges between the old system and the new one. That is the right way to deliver significant reform.”
“Accountability is one of the areas that our Committee highlighted in our report last year, which I will speak about in a moment. Last year we published our inquiry report “Solving the SEND crisis”. The report was based on 900 pieces of written evidence, seven oral evidence sessions, and visits to Ontario in Canada and to schools and colleges implementing innovative good practice in England. In 95 detailed recommendations, our report called for comprehensive change to the SEND system, with a focus on early identification of need, making mainstream schools inclusive for the children with SEND who are already in them, increasing the accountability of the SEND system, as my hon.”
“We will write formally to the Government in due course with our reflections following the evidence session. As I have spoken with parents and the organisations that represent them, I have heard about anxieties with some of the Government’s proposals that I hope the Minister will address today. The proposals involve, over time, a scaling back of EHC assessments and EHCPs, replacing some EHCPs with individual support plans. Parents and carers who I have spoken to are understandably concerned about replacing a statutory plan with an ISP that will not be on a statutory footing. The concern is about how accountability will be guaranteed if there are problems with the ISP, if their child’s needs are not correctly identified, if the ISP that is drafted is not fit for purpose or if it is not being implemented properly.”
“My hon. Friend speaks very well on behalf of his constituent, whose situation is replicated across the country, which gives urgency to the need to reform our SEND system. It is the right approach to be increasing the expertise of teaching staff and to be making specialist expertise available to schools whenever they need it. The long waiting times for diagnosis and specialist support, such as speech and language therapy, are one of the most appalling aspects of the current system. Childhood is so short and children should not be seeing years of their education pass them by without the support they need to get the most out of it. My Committee is undertaking our own scrutiny of the Government’s proposals tomorrow, when we will hear directly in an oral evidence session from witnesses with a wide range of perspectives and expertise.”
“I am grateful to the Minister for the considered and thoughtful approach that she has taken to SEND reform, and for the extensive listening she has undertaken with parents, carers and professionals. The current consultation on draft proposals is an important part of the process and I hope that if it is necessary to make adjustments to the proposals in the light of feedback from the consultation, the Government will be willing to do so. It is so important that these reforms are absolutely right.”
“I hope that the Minister will speak to the ways in which her reforms are designed to ensure that trust and confidence are rebuilt, and especially that parents and carers know exactly what will happen if things go wrong. There are also concerns about the proposed reassessment of EHCPs in year 6. The transition from primary to secondary is one of the most high-risk times in a child’s education. We hear time and again from parents who say that starting at secondary school was when their child’s education started to unravel, or that if only they had been able to transport what they had in primary school into secondary school, things might have gone better.”
“I am afraid I will not because of the lack of time. Parents and carers of children with SEND have often been let down so much and by so many different parts of the system that they simply do not trust that anything will work as it should. Their children have rights on paper that are often not upheld in practice. In such a context, accountability matters. Rebuilding the broken trust and confidence of parents and carers in the SEND system will be critical to the success of the Government’s reforms. It is why my Committee recommended no changes to current rights and entitlements, so that a new system can be built while parents still have the same access to redress to fall back on.”
“The Tulse Hill gyratory in my constituency is very dangerous. We see frequent accidents, near misses and, tragically, lives lost. We urgently need to see the transformation of the gyratory to make it safe for all road users, yet we are struggling because the availability of Transport for London funding for major junction improvements depends on there being substantial new development in the vicinity of the junction, which is not the case at Tulse Hill. Will the Minister meet me to discuss how the Government, Transport for London, Lambeth council and the local campaign group “Transform Tulse Hill” can achieve our important goal of making the Tulse Hill gyratory safe for all?”
“Can we have a debate in Government time on resident and tenant management organisations, and changes in the law that may be needed to ensure that, when things go as badly wrong as they have on the Loughborough estate, steps can be taken quickly to intervene?”
“The right of tenants and residents in social housing to manage their own estate is an important one. Many tenant management organisations deliver excellent services for their residents. However, that is not the case for residents of the Loughborough estate in my constituency, who have been badly failed by the Loughborough estate management board for many years, with poor repairs and maintenance services and truly shocking conditions on the estate. The mechanisms to resolve those issues are within the control of the very organisation that is failing residents. The renewal ballot for the LEMB is now more than a year overdue, and a recent annual general meeting was held outside the rules, with many residents denied entry.”
“My hon. Friend is making a heartfelt and moving speech in support of somebody who was clearly very dear to her, for which I commend her. I hope I have given her a little breathing space.”
“Finally, in the event of insolvency or administration, there is no obligation on an operator to co-operate with, or to hand the facility back to, the council so that it can continue to operate for the public benefit. We love Brockwell lido and, as a community, we will work to ensure that it has a sustainable, viable and long-term future, but without doubt, having had this experience, we are learning about possible additional protections. I hope that the Minister will have some response to such concerns.”
“We know, for example, that Brockwell lido is a profitable site, but there has been little transparency about, and no ringfencing of, the funding that the lido brings in, such that it is spent on the maintenance and investment that is needed for the lido. The process is under way for designating Brockwell lido an asset of community value, but I wonder whether such a designation should be automatic for facilities that are always going to be assets of community value. There is no guaranteed role for users of our lidos in their governance, despite the fact that the users are so often the custodians of such valuable and important places.”
“Right now, Brockwell lido is facing a new risk, as it is understood that Fusion Lifestyle faces grave financial difficulties and may no longer be in a position to continue to operate the lido. On Sunday, I attended a meeting of more than 200 local residents, who came together with Lambeth councillors and members of the BLU committee to talk about the future of Brockwell lido. Were any confirmation needed as to how loved and valued Brockwell lido is by local residents in our community, that meeting was it. I am pleased that Lambeth council agreed to step in if needed to ensure that Brockwell lido stays open, but the anxiety in recent weeks poses a number of questions about protections for our lidos, and whether sufficient protection is afforded to them given their great value to our communities.”
“I pay tribute to BLU, which played such an active role in advocating for lido users and for the protection and maintenance of Brockwell lido. In 2003, when the lido needed major investment to be able to continue, BLU was involved in the choosing of a new operator, Fusion Lifestyle, which secured the investment needed at the time and ran the lido well for the first few years through good collaboration with BLU, Whippersnappers and Lambeth council. In recent years, however, following a change in the leadership of Fusion Lifestyle and some of the challenges faced by the leisure industry as a result of the pandemic, there has been increasing concern about the quality of the facilities and the lack of investment and maintenance at Brockwell lido.”
“Brockwell lido is firmly at the heart of our community, and it has a special place in my life too. I have swum there regularly since 1996. In 2024, after many years of trying to summon the courage, I—pardon the pun—dipped my toe in the water of cold-water swimming, continuing my weekly swim into the autumn months. I very much enjoyed the experience until the Sunday before Christmas, when the water temperature was a balmy 8°. I fainted in the changing room afterwards. I am grateful to the kind women who found me and helped me to recover my pride and dignity, as much as my consciousness; I am now not quite a year-round swimmer at Brockwell lido. Throughout Brockwell lido’s history, however, it has faced precarious times. It was closed for a period in 1990 and opened again after a vigorous campaign by the Brockwell Lido Users group.”
“It is a pleasure to see you in the Chair, Mr Efford. I thank my hon. Friend the Member for Peterborough (Andrew Pakes) for securing this fantastic debate about lidos. I am proud that my constituency is home to Brockwell lido in the magnificent setting of Brockwell Park. Brockwell lido is an unheated outdoor swimming pool that opened in 1937, and it is grade II listed. It is a very special place. Crowned Britain’s best outdoor pool by the AA in 2025, it is known locally as Brixton beach. It is a place where generations of children have learned to swim and enjoyed the freedom of a summer by the pool. It is where many local residents enjoy the ritual of year-round swimming and a range of activities, including gym, fitness, yoga, and a truly wonderful programme of inclusive children’s activities run by the brilliant Whippersnappers.”
“My constituents in Dulwich and West Norwood, particularly in the SE22 and SE24 postcodes, have been suffering the consequences of Royal Mail’s failings for years. Residents in SE24 recently had no mail for four weeks. A key problem in holding Royal Mail to account is that it is required to report performance data relating to only the first part of the postcode. That means that the failures of individual delivery offices are disguised in the sub-regional data. Will the Minister raise that issue with Ofcom, and ask it to look again at the reporting requirements on Royal Mail, so that it can be held properly to account?”
“It can have profound consequences for children’s health and education, and the new duty to notify is an important first step in ensuring that children can be supported.”
“The use of universal credit data, which the Government already hold, would make auto-enrolment much easier to achieve. I urge the Minister to ensure, by implementing auto-enrolment, that no child misses out on the meal to which they are entitled. I welcome the introduction of a requirement to notify health and education services when a child is placed in temporary accommodation. I have seen at first hand many times in my constituency the destabilising impact of temporary accommodation on children’s lives. It is usually the worst quality accommodation and is the most likely to be overcrowded, damp and mouldy. It is often far away from school and friends, with no space to do homework, and brings the constant underlying insecurity of not having a permanent home.”
“I rise to speak to the Lords amendments to the Bill that are of most interest to the Education Committee, following our scrutiny work on the Bill and in relation to a number of other subsequent and ongoing inquiries. I welcome the decision to place the expansion of the entitlement to free school meals in the Bill. The Education Committee welcomes that expansion, which will increase the number of children who can benefit from a nutritious hot meal in the middle of the day. Combined with the roll-out of free breakfast clubs, it will substantially reduce the scourge of hunger, which harms children’s health and holds back their learning. My Committee has recommended that the Government introduce auto-enrolment for free school meals.”
“I encountered an egregious case in my constituency, in which a child from an extremely low-income background had been given a place at a school but was told that she could not attend unless she had the appropriate blazer, the cost of which was £100. I hope the Minister can give an indication that the guidance for schools will be strengthened in this regard. I support robust measures to protect children from social media harms, including raising the age of digital consent and a ban on some social media apps for under-16s, and I support a statutory ban in schools.”
“I appreciate that the Government are not yet content with the wording of the amendment on sibling contact, but I urge them to find a way to incorporate stronger requirements for sibling contact to be prioritised and maintained before the Bill reaches the statute book. It is a small change concerning something that should happen anyway, and has the potential to make a big difference to vulnerable children in the care system. In the short time that remains to me, let me mention just two other matters. The first is the amendment relating to school uniform costs for families. I know what a strain those can be for families who are struggling with the cost of living, and I welcome the Government’s efforts to limit the costs, but I urge the Minister to give a further assurance about the risks of the high costs of specific items.”
“I turn to Lords amendment 17 on siblings and foster care. In the Education Committee’s inquiry into children’s social care last year, we heard directly from young people with recent experience of the care system. They told us about the profound impacts of sibling separation. Sibling relationships are very important for looked-after children, who often have experienced trauma and broken relationships with their parents and other family members. Yet far too often, siblings are separated by a care system that struggles, due to funding and lack of capacity, to deliver child-centred care. My Committee was shocked to discover that the Department for Education gathers no data on sibling separation. That is a first and necessary step in seeking to reduce it.”
“I agree with my hon. Friend entirely. So often we hear from teachers that they recognise a drop in a student’s engagement or performance, but without understanding why. I welcome the introduction of the new requirements on allergy safety in schools. As the parent of a child who had unexplained allergies in early childhood, I understand some of the fear and anxiety that parents experience when entrusting a child with allergies to a formal setting. There is anxiety about whether allergens will be properly managed, and anxiety about what will happen if their child experiences an allergic reaction. The new requirements will ensure that there is more consistency, improve knowledge and introduce better protocols for managing allergies in schools, so that parents and schools can have more confidence.”
“I will not, because of the time limit. However, there are important differences of opinion between stakeholders on the best ways in which to regulate young people’s access to smartphones and social media, so I consider it right for the Government to consult. I welcome the amendments that will allow legislation to be introduced without delay. It would be helpful if the Minister could give some assurances about the timescale for the introduction of legislation following the consultation, which I believe will be necessary.”
“It is important to be clear at the outset, however, that while dressing up for World Book Day is a source of great joy and excitement—sometimes accompanied by a degree of last-minute panic—for children and parents across the country, and for the commuters who get to appreciate the wonder and creativity of the costumes during the morning school run, that is not the core purpose of World Book Day. It is also important that any dressing up to mark World Book Day is done in an inclusive way, so that no child misses out on the opportunity to dress up because of a lack of resources or parental time.”
“I beg to move, That this House has considered World Book Day. It is a pleasure to see you in the Chair, Mrs Hobhouse. I am grateful to the Backbench Business Committee for allocating time for this debate. I am tempted to dedicate this debate to every parent or carer whose child has ever announced that they wanted to go to school for World Book Day as the Very Hungry Caterpillar, Flat Stanley or the tiger who came to tea; who has looked optimistically at their floor mop late at night, wondering whether it would pass as a Harry Potter broomstick; or who celebrated quietly when their child’s costume of choice was a more modest “Where’s Wally?” or Mr Bump.”
“This year, World Book Day takes place during the Government’s National Year of Reading, which is supported by the National Literacy Trust and other partners. I pay tribute to the parents, carers, teachers, support staff, early years practitioners, librarians, bookshops, authors, illustrators, publishers and others across the country who support and facilitate the celebration of World Book Day in numerous and ingenious ways.”
“My hon. Friend is absolutely right. World Book Day is a collaboration between lots of different organisations across our communities, and libraries are central to that. This year, we mark the 30th anniversary of World Book Day, which was first celebrated in 1996. Although it was founded by UNESCO, it was based on an idea from Pere Vicens, a prominent Spanish publisher from Barcelona and a former president of the International Publishers Association. He and his colleagues were reacting to the notion, common in the early 1990s, that books would be obsolete within 25 years. Their idea was to promote the Spanish tradition of giving books and roses on St George’s day, 23 April. That date did not work so well in the UK, as it regularly clashes with the Easter break, so we mark World Book Day on the first Thursday in March—today, in fact.”