Helen Hayes
MP for Dulwich and West Norwood · Labour · United Kingdom
“I thank my hon. Friend for her Committee’s excellent work on the important issue of student loans and for the good communication that she maintained with my Select Committee during her inquiry.”
“I thank my hon. Friend for her statement and for the work of the Public Accounts Committee on this important issue. I have seen at first hand how unbelievably difficult it has been for my constituents who were victims of the Windrush scandal to get compensation from that scheme.”
“I commend that book to the House. That visit was extraordinarily humbling. In the west bank, we visited communities that had been the subject of settler terrorism. In Turmus Ayya, we met Palestinians whose homes had been burned and who faced constant harassment, intimidation and threats from settlers.”
“I have had the privilege of visiting the west bank on two occasions on visits organised by Caabu—the Council for Arab-British Understanding—and by Yachad. I put on the record my interests in respect of both those visits.”
“I welcome the Foreign Secretary’s moral clarity on the utter horror of the situation in Gaza, where the scale of death and destruction is unimaginable and people are living in utterly desperate circumstances. The Minister of State, Foreign, Commonwealth and Development Office, my hon.”
“May I put on record my condolences to the Prime Minister on the sad loss of his father? The Education Committee strongly agrees with the Government’s focus on expanding opportunities for apprenticeships and high-quality technical and vocational education across the country, but too often young people who want to pursue apprenticeships are…”
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“I will not give way again because of the time constraints. I will point to a few of the big themes that came through in our evidence, to which our report will speak. There are major problems with accountability in the SEND system. Accountability is overwhelmingly loaded on to the statutory part of the system, which means that if ordinarily available provision is not there or goes wrong, there is no recourse for parents. That problem needs to be fixed. There is a problem with how we equip teachers. There are children with SEND in every single school, in every classroom, up and down the country, but we do not routinely equip teachers to teach the children who are in front of them. The funding system is broken.”
“Further, many people will not make the modal shift from private cars to public transport, as the Government want them to, while our stations remain inhospitable and inaccessible because the only way to access the platforms is via a steep flight of stairs. During every round of Access for All funding since I was first elected more than a decade ago, I have pressed for stations in my constituency to be granted funding to increase the number of step-free stations, but the previous Government failed to prioritise investment in my constituency. Herne Hill was upgraded with the installation of lifts under the Access for All programme in 2013. That is more than a decade with no further advancement in the accessibility of local rail travel.”
“Even if they can, it is neither safe nor comfortable. Frail and elderly passengers are confronted with impossibly difficult climbs; there are really long flights of stairs at several stations. Loughborough Junction and West Dulwich in particular have long, steep flights of stairs that can be difficult and daunting for many passengers. The lack of accessibility at our local stations is counter to two of the Government’s strategic objectives. Inaccessible stations are a significant barrier to work for many physically disabled people, who cannot easily access employment in the wider London economy because they cannot get to work from Dulwich and West Norwood.”
“The stations in my constituency are Brixton, East Dulwich, Gipsy Hill, Herne Hill, Loughborough Junction, North Dulwich, Sydenham Hill, Tulse Hill, West Dulwich and West Norwood. Only three—Herne Hill, East Dulwich and West Norwood—are accessible, and only Herne Hill meets up-to-date standards of accessibility and has lifts to all platforms. The ramps at East Dulwich station are too steep, and West Norwood ticket office is not step-free, although the platforms are accessible from the street. The lack of step-free access at our local railway stations causes major problems for many of my constituents. Wheelchair users are effectively locked out of rail travel entirely at inaccessible stations. Parents and carers for small children may or may not manage to carry or drag their buggy up and down flights of stairs at their station.”
“I am grateful for the opportunity to bring before the House the significant issues that affect my constituents across Dulwich and West Norwood because of the lack of accessibility at our local railway stations. The Dulwich and West Norwood constituency covers part of Lambeth and part of Southwark. Unlike much of the north of those boroughs, we are poorly served by the London underground network; there is only Brixton tube station, just inside a corner of my constituency. Instead, my constituents rely on rail and buses to get to central and outer London, as well as for more local journeys. We have many stations—10 to be precise, with an 11th just outside the boundary.”
“I thank my hon. Friend for his intervention and for all his work on this important set of issues. He is absolutely right to say that full accessibility is about more than simply level access, and also that information about accessibility at different rail stations is vital to whether travellers will be able to travel, particularly if they are visiting somewhere outside their home area. I support his campaign for better information.”
“Currently, the Access for All programme prioritises stations with high levels of footfall and the availability of third-party funding—usually through local development—as well as proximity to a hospital or major interchange and non-specific rail industry priorities. The majority of the 10 stations in my constituency are busy but would not rank among the highest footfall locations in the country. They do not have significant development sites in close proximity or other third-party sources of funding available. They are not next to a hospital and we cannot account for non-specific rail industry priorities.”
“I am honoured to be intervened on in an Adjournment debate by the hon. Member for Strangford (Jim Shannon), and I thank him for his intervention. He is right that adequate staffing at railway stations is a really important part of making stations accessible. All too often, disabled passengers have to endure unacceptably long waits when there is a failure in communication. The railway operating companies need to continue to improve their service so that not only the stations but rail travel itself is fully accessible and disabled passengers can get the support to which they are entitled. All our stations should be accessible, and it is therefore important that the Government work to increase the funding available and make changes to the criteria for Access for All funding.”
“We need an approach that enables us to join up community views and aspirations with transport feasibility work to understand how to prioritise in a realistic way which of our stations are most likely to secure funding because of their footfall.”
“My hon. Friend is absolutely right to say that the figures cannot account for passengers who cannot access a station, and I welcome her campaign for the station in her constituency. This is a national issue. The high number of stations in Dulwich and West Norwood makes it an acute issue in my constituency, but this is a problem everywhere. When I have inquired about how best to make the case for stations in my constituency, I am told to make representations to the Government and through the Access for All process. I have done so, but there is no process outside of public pressure and political lobbying prior to Access for All applications being submitted to support local communities with a more strategic approach.”
“May I ask for his support in relation specifically to the complex situation at Loughborough Junction station, and to the need for a feasibility study for North Dulwich station and feasibility work at Gipsy Hill station, which requires accessibility works to one platform only? Finally, can he tell disabled people in Dulwich and West Norwood, and across the country, when they can expect the equal access to the rail network that is their right?”
“What representations is he making to the Chancellor in relation to the Budget about the overall quantum of Access for All funding, so that future rounds of the scheme can start to deliver the step change in railway station accessibility that is needed across the whole country? Is he underlining to the Chancellor that Access for All funding should be part of the strategy to support disabled people who want to work to get to work? Will the Minister consider a better approach to pre-bidding support for Access for All, on a locality basis, to help local communities and councils to understand how best to prioritise their stations for Access for All bids, and to create strong local partnerships in which multiple agencies need to be involved?”
“The Government can encourage people all they like, but if they are literally locked out of using public transport, it will not make a difference for residents with disabilities, parents who need to travel with young children, the less mobile and the elderly. I secured this debate to seek help from my hon. Friend the Minister. Is he considering the criteria for future rounds of Access for All funding so that areas such as mine, with many inaccessible stations, will not continue to be overlooked by that funding stream because we do not have the highest levels of footfall, major transport interchanges or nearby development sites.”
“In 2018, the then Government’s inclusive transport strategy set out the aim of achieving equal access to the rail network by 2030. That is just a few years away, and we are very far away from realising that goal. In the meantime, Government policy has continued, quite rightly, to seek to deliver continued modal shift from private cars to public transport where possible, but modal shift does not happen by encouragement alone. It requires meaningful levels of Government investment to make public transport an accessible, convenient and attractive option, and accessibility is the basic minimum requirement.”
“The ownership of those sites is complex, with the Arch Company responsible for neighbouring arches, Network Rail responsible for the structural integrity of the arches, the train operating company Southern responsible for the station, and private land ownership to the rear. If we are to solve the problem of accessibility at the station, there must be a way of joining up those interests, undertaking feasibility work, creating partnerships that can bid for funding together and moving the project forward. As residential development in the area continues to expand, a station that already feels unsafe at peak times due to the large number of passengers will become more and more dangerously overcrowded, and disabled residents, families with young children, and frail and elderly people will continue to be locked out of rail travel.”
“It has seen an increase in passenger use compared with pre-covid levels, likely as a consequence of new nearby housing development. Through that development, some funding has been allocated towards improvements at the station, but there is at present no mechanism to decide how that is to be spent or to deliver the improvements. Delivering step-free access at Loughborough Junction station is complicated. It cannot be done within the current station’s curtilage due to insufficient space, so the station would need to expand either into adjacent arches or on to a site to the rear of the current station.”
“A feasibility study would be helpful so we can all understand where lifts could be installed and the broad costs of doing so. But Southwark council has no land interest in North Dulwich station, and there are no major development sites in the local area. At a time when local authority funding is constrained, it would be helpful to have the Minister’s advice on how to move such a proposal forward. Another example of the urgent need for more joined-up preparatory support is Loughborough Junction station, currently being supported by a local community campaign called “Lift Up Loughborough Junction”. A tiny station occupying just half a railway arch, Loughborough Junction has a particularly long, steep flight of stairs up to its two platforms.”
“I thank my hon. Friend for his intervention, and I will come on to some of the points about the better co-ordination needed to solve some of these problems. We need an approach that enables us to join things up to understand which of our stations are most likely to secure funding because of their footfall, because they link up with particular bus routes or because they are relatively lower cost and therefore easier to deliver. The process, as it stands, is not transparent, and there is no support available for communities to prepare for it. As an example, I have been approached by residents in Dulwich in recent weeks who would like my support in moving forward a proposal for step-free access at North Dulwich station.”
“My Committee recommended that the Government undertake urgent engagement with families on the impact of the reduction in the fair access limit and, if evidence of negative impacts is found, that urgent steps be taken to restore the level of funding per child, so what assessment is the Minister undertaking of the impact of the changes, and what engagement is under way with families?”
“My Committee recently published a report on children’s social care, for which we heard the concerns of parents and voluntary sector organisations about the decision this financial year to reduce the fair access limit for therapy from £5,000 to £3,000 per child. I understand that the Government have concerns in the sense that some of the services being paid for by the fund should be provided by the NHS. Will the Minister set out her assessment of the level of need, including the level per child, that the fund is seeking to meet? What work is she doing with the Department of Health and Social Care to improve access to mental health services via the NHS for looked-after children and previously looked-after children, including adopted children and those in kinship care?”
“The fund has provided support to 54,000 children who have been able to access diagnosis and therapeutic support, and it is a vital source of support for families who are struggling as a consequence of early childhood trauma. It has been a lifeline. However, the fund has never been established on a long-term footing, and that has left families in a state of continual anxiety about whether the support they rely on will continue. I know that the Minister is aware of this, but the delay in announcing the continuation of the fund until the day after it had expired, despite many weeks of requests for clarity, caused unnecessary fear and anxiety for many families. I hope that she and her colleagues are reflecting on how cross-Government decision making can be done in a more compassionate and child-centred way in the future.”
“It is a pleasure to see you in the Chair, Ms Lewell. I thank the hon. Member for Mid Sussex (Alison Bennett) for securing this important debate. The introduction of the adoption and special guardianship support fund as part of the Children and Families Act 2014 marked an important recognition of our understanding of the impact of early childhood trauma and the increasing complexity of need of children in the care system. It is a vital acknowledgment of the reality that the impact of early childhood trauma does not always end with the stability of a loving adoptive home. The fund also provides vital support to children in kinship care with a special guardianship order and to other children who have previously been looked after—for example, where family reunification has taken place.”
“How confident is he that the significant problems in recruitment and retention of early years practitioners will be addressed to secure the workforce needed to deliver on the Government’s commitments? Finally, will the Minister join me in paying tribute to everyone in my constituency and across the country who has spent the past six weeks running holiday activities and food programmes? I know they are utterly exhausted this week, but they should know that their hard work has helped to tackle poverty and disadvantage, and to provide vital opportunities that keep children and young people safe and help them to thrive.”
“I welcome the Minister’s statement: the expansion of funded childcare hours this week; the future expansion of school-based nurseries; and confirmation of a further three years of funding for the holiday activities and food programme. My Committee is today launching an inquiry on the early years. We will examine in detail the Government’s work in this area, looking at the sustainability of the workforce, families’ access to services across the country and the quality of outcomes for children. May I therefore ask the Minister what additional work he believes is needed to ensure that children in families who are not in work—who often have the most to gain from high-quality early years education—are not left behind by the expansion of funded hours for working families?”
“I welcome the commitment to recognising the Palestinian state later this month. That is an essential step, and there can be no further delay. Israeli Government support for illegal settlement in the west bank and the decision to build in the E1 area are strategically designed to undermine the viability of a Palestinian state. Will the Foreign Secretary therefore commit to introducing a ban on all settlement trade, including services and investments, so that money from the UK cannot be used to fund that illegal occupation, and so that the state of Palestine, which we are rightly recognising, has a chance of becoming a reality?”
“Children are being starved and shot in front of our constituents’ eyes. They are watching illegal settlers systematically and strategically undermine the Palestinian state. It is not that there is a risk of international humanitarian law being broken. International humanitarian law is being broken in front of our eyes, on an hourly and daily basis. Our constituents are asking what this Government are doing to stop it, and they are asking that because it is unbearable and they can see that the current approach is not working. We were promised more action weeks ago, but today we are still not seeing more action, so what are the Government are doing to secure accountability under international law, and when will they recognise the state of Palestine?”
“This failure is so significant that, if the Government are serious about tackling homelessness and about tackling the crisis in the criminal justice system, they must turn their attention to the plight of care-experienced people, who are so vastly over-represented in both those populations. They are far less likely to be in education, employment or training than their peers, and far more likely to have poor mental health.”
“The independent review of children’s social care commissioned by the previous Government described the system they presided over as in need of a “total reset”. Spending on early help and support services—the preventive, nurturing support delivered by Sure Start centres, health visitors, community nurses and early years practitioners—has plummeted, while spending on crisis interventions, including out-of-area residential placements often at great cost, have spiralled. The number of children entering the care system has been rising, and perhaps most telling of all is that the outcomes for care-experienced people are absolutely dire.”
“Our children have been buffeted by the multiple blows of austerity, Brexit, the covid-19 pandemic and the Liz Truss mini-Budget bearing down on public services that support children, young people and their families, resulting in more of childhood being left to chance, with existing disadvantages and barriers to opportunity remaining in place and being allowed to perpetuate. The Education Committee recently published our report on children’s social care. Children’s social care is a good place to start thinking about this Government’s opportunity mission, because it is where some of the most egregious barriers can be found—for the children whose families need the most support, those whose lives are scarred by abuse or neglect, and those for whom the state has both the gravest responsibility and a huge opportunity to make a difference.”
“But a year ago this Government inherited the legacy of a previous Government who had not prioritised the needs of children for 14 years. Sure Start had been largely dismantled and school and further education budgets cut, early years funding had not kept pace with inflation, key services like health visiting and midwifery were scaled back, and SEND provision and CAMHS—child and adolescent mental health services—were stretched to breaking point, with increasing numbers of children in the care system, who are all too often being failed.”
“Giving every child the best possible start in life should be a driving mission of every Government. Investment in the early years and in a high-quality education for every child delivers among the highest returns of any area of public spending; they are literally building the foundations of a child’s life. Governments who get policy right in these areas reap benefits in health and wellbeing, in economic growth and in lower crisis-related costs. The previous Labour Government made huge strides in this area. The longitudinal studies now confirm that children who lived close to a Sure Start centre did better in their GCSEs, and that hospitalisation of children was reduced and so was the need for specialist support in education.”
“As a local councillor in Southwark, I was proud when we introduced universal free school meals for primary children in 2010, and over many years we have seen the benefits of providing children with a nutritious hot meal. Universal free breakfast clubs will also make a big difference. Hungry children cannot learn, so together these measures will ensure that no child has to start the school day hungry, and that the children who need it most get a nutritious hot meal at lunch time. They will boost learning while also easing costs for parents. However, our Committee has recommended that the Government implement auto-enrolment, so that every child eligible to receive the new expanded free school meals offer receives it automatically and no child misses out.”
“I think the Government are right to start with increasing the inclusivity of mainstream schools, but if they are to do that effectively, there must be proper investment to resource mainstream schools to become more inclusive, with clear definitions of what an inclusive school is and strong accountability. Finally, a priority that runs through all these issues is tackling child poverty, which rose to shamefully high levels under the last Government and is perhaps the biggest barrier to opportunity of them all. I am delighted that the Government have announced an expansion of the eligibility criteria for free school meals to include all children whose families receive universal credit.”
“Children with SEND should be able to thrive in education, and education should equip them well for the next stage of life, yet for far too many children, the failure of the SEND system results in absence from school, poor mental health and low attainment. There have been many rumours about what the Government may do to reform the SEND system, and I must say that these rumours are really unhelpful and traumatising for families who already have far too much to contend with. My Committee will report after the summer recess, but I am clear that the Government should be setting out a clear process and plan for SEND reform, and that any reforms must engage parents and professionals and ensure clear and effective accountability mechanisms.”
“The early years sector is fragile and fragmented, and providers continue to close. The expansion of school-based nurseries is a very welcome first step, but there is undoubtedly a tension between a funding system designed to support working parents and the early years sector’s ability to reduce the impacts of disadvantage for the poorest children. The Government must address this tension in the forthcoming child poverty strategy. Our Committee’s second big inquiry is on the system of support for children with special educational needs and disabilities. The SEND system is the single biggest crisis in the whole of the education system, routinely letting down children and families, putting professionals working with children in an impossible position, and driving more than half of local education authorities to the edge of bankruptcy.”
“Our Committee’s report, which I was proud to launch last week, points to some of the further steps that are needed, including creating a national offer for care leavers, improving mental health support for looked-after children and addressing the practical barriers, such as housing, that currently prevent the effective recruitment of foster carers. On early years, the Government inherited the previous Administration’s commitment to expand funded hours of childcare, predominantly for working parents. This is a very challenging commitment to deliver. We know that quality early years education has the most potential to break down barriers to opportunity, yet the previous Government’s approach was designed to deliver more hours of care, without any specific focus on quality.”
“I thank the hon. Member very much for his intervention, and our report, which we published last week, says exactly that. We have a system of children’s social care that is under so much pressure that it all too often fails to put children at the centre of the services that are supposed to be delivered to give them more stability and security in life, and many things about that system urgently need to change. I welcome the Government’s commitment to invest in Best Start family hubs, providing better early help and support services in more areas of the country. We need investment that can tip the balance over time from crisis spending to spending on more preventive services that can deliver genuinely good outcomes for children.”
“I agree with the hon. Gentleman. Over my 10 years in this place, I have seen how it has become harder and harder for families to get resources and accountability out of the Child Maintenance Service. I agree that there is further work to do in that space, and I am sure the Government are similarly aware of the challenges.”
“I am heartened to see this Government putting children and young people at the heart of their priorities after 14 years during which they were an afterthought. There is much more to do, and my Committee will continue to play our part by scrutinising the Government and making evidence-based recommendations. I want to see a clear vision for children and young people with real ambition for every child, and a plan for all parts of our education and care system, so that we can start to see the promise, in this Government’s agenda, of transformed lives and life chances being delivered in every part of our country.”
“I thank the hon. Member for his intervention, and it is devastating to hear about those disparities across the country. Recently, I was at a secondary school in a very deprived area of my constituency, and a teacher told me that she noticed at an event for those from across the whole of her academy trust that her children were smaller than children who went to schools in more affluent areas of the country. That is an intolerable disgrace. We expect the Government’s child poverty strategy to be ambitious and far reaching, and if it is to do so, it must have clear targets and there must be clear accountability in the strategy. I look forward to its publication, and my Committee, along with the Work and Pensions Committee, will play our part in scrutinising that important piece of work.”
“We owe it to these children to build a system that is not merely reactive but restorative, not just efficient but compassionate, and not only functional but transformational.”
“The Department for Education must develop a national care offer to ensure minimum standards of support across the country and review and improve the financial and housing support available to care leavers. Our children deserve a compassionate, coherent and effective social care system that places their needs at the centre. Behind every statistic is a child who deserves the same opportunities as their peers to feel safe, loved and empowered to thrive. The recommendations in my Committee’s report provide a road map for reform. We urge the Government to act swiftly in addressing rising need, restore early intervention, reform the delivery of care placements, ensure better mental health services, support the workforce and stop care leavers facing a cliff edge at the age of 18.”
“Neglect remains a significant concern, and we call for a national survey on the prevalence of abuse and neglect and a dedicated national neglect strategy. Finally, and most concerningly, support for young people when they leave care is simply not good enough. Care leavers have some of the poorest outcomes in society across a range of measures: 39% of care leavers aged 19 to 21 are not in education, training or employment, compared with 13% of all young people in that age group, and it is estimated that a quarter of homeless people have been in care. Care leavers still face a cliff edge in support on turning 18. We heard from young people who had to drop A-levels and struggled to afford rent while in full-time education at the age of just 18.”
“It is essential that children in care have a voice when important decisions are being made about their lives. Currently, too few children are accessing the advocacy support they are entitled to, with an average referral rate of just 5% across local authorities. We endorse the independent review’s proposal for an opt-out model of independent advocacy for all children in care, to ensure their voices are heard. Reunification with birth families, when safe and appropriate, can be a positive outcome for children and parents. However, current practice is inconsistent. The Department must evaluate reunification practices and publish national guidance to ensure it is prioritised when suitable and in the best interests of the child. There were 49,000 children on child protection plans in 2024—an increase of 1,600 from 2014.”
“We heard that support for disabled children is often deprioritised as social services focus on child protection concerns, and that sometimes parents of disabled children are treated with suspicion and subjected to inappropriate assessments without justification when they need support. We urge the Department to implement the Law Commission’s proposals and establish clear national eligibility criteria. Mental health support is another critical gap. Children in care are four times more likely to experience mental health challenges, yet access to services remains inadequate. We recommend piloting co-located mental health services between social care and child and adolescent mental health services, and strengthening mental health assessments for children in care.”
“While we support the emphasis on kinship and foster care, high-quality residential care remains essential for some children. Reports of children placed in unsuitable settings such as caravans and boats are completely unacceptable—the opposite of a child-centred approach. The new regulation and inspection regime for supported accommodation is a positive step, but universal care standards must apply across all placements. The social care workforce is in crisis, with high turnover and overstretched staff increasing safeguarding risks. We call for a comprehensive workforce strategy to improve retention and reduce reliance on agency staff, which increased by 38% over the five years to 2022. Disabled children face significant barriers, including limited access to respite care and inconsistent assessments.”
“Simply continuing to advertise for more foster carers will not be sufficient, and work is needed to address some of the practical barriers that prevent foster carers from being able to sign up once they show an interest in doing so. In particular, we are calling for collaboration with the Ministry of Housing, Communities and Local Government to ensure that housing policy properly supports foster carer recruitment. Kinship care is a vital option for many children. The forthcoming kinship allowance pilot must provide financial support equivalent to that of foster carers, and we call for legislation to guarantee kinship leave entitlements. For adopted children, the adoption and special guardianship support fund must be made permanent to eliminate annual funding uncertainty.”
“The Children’s Wellbeing and Schools Bill includes provisions to reform this market, which we welcome. However, these measures must be rigorously monitored. The Department should provide annual updates to Parliament on their impact, and if a profit cap is introduced, my Committee must be consulted on draft regulations. Our inquiry examined all forms of children’s social care: foster care, adoption, kinship care, residential care and support for disabled children. Within foster care—the most common placement type—there is a shortage of approximately 6,500 carers. We urge the Department to develop a national fostering strategy.”
“In 2024, 45% of looked-after children were placed outside their local authority, and 22% were placed more than 20 miles from home, disrupting education and relationships and exacerbating trauma. We call on the Department for Education to publish a national sufficiency strategy for children’s social care, requiring every local authority to develop plans to reduce out-of-area placements and demonstrate how they are implementing best practice. Not every local authority sends children far away from home, and we believe more can be done to reduce this harmful practice. The children’s social care market is failing to deliver for children and local authorities. The excessive profits of some providers are unacceptable, and reports of financial instability among some large operators are deeply concerning.”
“There has been rising need for children’s social care over the past decade, with the number of looked-after children standing at almost 84,000 in 2024—an increase of over 20% since 2014. These pressures reflect broader social and economic challenges. Poverty is a key driver of social care involvement, and the forthcoming child poverty strategy must be ambitious, aiming to significantly reduce the number of children growing up in financial hardship. We urge the Government to allocate a substantial portion of new funding from the spending review to restore early intervention services to 2010 levels in real terms. Prevention is not only the right thing to do by children and their families; it is also more cost-effective. The shortage of appropriate placements for looked-after children is a critical issue.”