Justin Madders
MP for Ellesmere Port and Bromborough · Labour · United Kingdom
“Friend the Member for Dunstable and Leighton Buzzard asked about, will consider the points raised in this debate and whether any of them can be put into future updates to guidance. As was mentioned, good passenger information is central to standards.”
“As the roads Minister, I of course recognise the importance of bus stops and the important effect they have on the streetscape. My hon. Friend the Member for Dunstable and Leighton Buzzard made clear that she is passionate and informed about the importance of bus journeys to everyone.”
“Where responsibility for highways or individual assets sits elsewhere, close and effective working between the relevant authorities is essential. We expect local plans to join up services, infrastructure and passenger information, rather than treating them as separate issues. That will no doubt be music to the ears of my hon.”
“Our guidance encourages authorities to take a strategic approach to stops and interchanges, including keeping an inventory of infrastructure, identifying priorities for investment and setting locally appropriate standards for facilities and maintenance.”
“She is absolutely right that the quality of a bus stop is about more than accessibility, although of course accessibility is vital. Passengers notice whether a stop is easy to find and use, whether it offers shelter or seating where appropriate, whether it is clean, whether the surroundings feel safe and well maintained and, as we have di…”
“That approach reflects a simple principle: local transport authorities know their areas and are best placed to plan improvements across the whole local bus network. That is why the Department’s vision for buses, within an integrated transport system, puts local transport authorities at the centre of delivery.”
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“Through the Bus Services Act, sustained funding, bus service improvement plans, stronger enhanced partnerships and clearer guidance, we are giving local leaders the tools and responsibility to make bus travel a more attractive choice, and I have no doubt that we will continue to discuss how we improve on that as the years move by. Question put and agreed to .”
“Friend’s jurisdiction reports back on its experiences, because the more information we get from local authorities on this, the better. It is important that we look very closely at the everyday quality, information, maintenance and governance of all bus stops, and clearly, getting the balance right on floating bus stops is an important part of that work. I thank my hon. Friend the Member for Dunstable and Leighton Buzzard for bringing this issue to the Chamber. We agree on the central point that bus stops are not a peripheral piece of street furniture; they are an essential part of the bus network and the passenger experience.”
“The Bus Services Act 2025 introduced measures including bus network accessibility plans and powers for statutory guidance on the safety and accessibility of stopping places. The Department is developing that further guidance with disabled people, local authorities and the wider sector. On that point, my hon. Friend the Member for Shrewsbury (Julia Buckley) raised what is undoubtedly one of the hot topics of the bus stop world: floating bus stops. There is a great deal of concern and discussion nationally about their use. We have issued statutory guidance and asked authorities to pause new installations of the design, which requires passengers to alight directly on to a cycle track, while further research is undertaken. I hope that the local authority in my hon.”
“Friend the Member for Dunstable and Leighton Buzzard asked about, will consider the points raised in this debate and whether any of them can be put into future updates to guidance. As was mentioned, good passenger information is central to standards. Real-time information is improving and digital information has transformed many journeys, but passengers must also be able to rely on accurate, understandable information at the stop. Our bus service improvement plan is clear that stops should display up-to-date information about the services calling there, and that authorities should set out what they will do to provide that good-quality information. Of course, accessibility remains fundamental to the wider picture. A stop cannot be considered good-quality if disabled people cannot reach it, wait safely or board independently.”
“It is worth noting that the Local Government Association’s general approach is to avoid national standards that reduce the discretion of local authorities to take decisions about their own networks, although it supports the Government’s role in promoting and sharing best practice. The Government’s present approach is therefore to set a clear national framework and provide guidance while asking local transport authorities to establish and deliver standards suited to local circumstances through their bus service improvement plans. I think that strikes the correct balance, but we will continue to share good practice through our guidance. The Bus Centre of Excellence, which my hon.”
“Greater consistency can give passengers confidence about what they can expect, but we have to acknowledge that there are about 330,000 bus stops in England, ranging from simple bus stop flags attached to a post to stops with shelters, seating, real-time information and other enhanced facilities. It is clear that the needs of a busy urban interchange will differ significantly from those of a lightly used rural stop. Careful consider would therefore need to be given before taking action to prescribe a uniform national standard—not least, to the potential burden on local authorities of the cost and practicality of doing so.”
“Most are performing well, but of course performance is not consistent everywhere. Following the Department’s review, we have published updated guidance and a practical manual, including minimum standards for enhanced partnerships to adopt by March of next year. We will continue to share good practice, and the Bus Centre of Excellence will provide targeted support where it is most needed. I recognise the case made by my hon. Friend the Member for Dunstable and Leighton Buzzard for a national bus stop standard, which echoes that of the Campaign for Better Transport.”
“Where responsibility for highways or individual assets sits elsewhere, close and effective working between the relevant authorities is essential. We expect local plans to join up services, infrastructure and passenger information, rather than treating them as separate issues. That will no doubt be music to the ears of my hon. Friend the Member for Cambridge (Daniel Zeichner), who explained his frustrations about Cambridge station and bus interchange. I am not sure whether he was complaining that he had to walk 200 metres, or whether that was what caused the disconnect between the bus and rail services, but I hope to see improvement on that. It is a common complaint from many members of the public. Enhanced partnerships are an important part of that framework for authorities that are not pursuing franchising.”
“Our guidance encourages authorities to take a strategic approach to stops and interchanges, including keeping an inventory of infrastructure, identifying priorities for investment and setting locally appropriate standards for facilities and maintenance. Bus funding can support capital improvements to stops, stations and real-time information, as well as services and fares. My hon. Friend argued that local transport authorities should have clear responsibility for bus stops, rather than responsibility being fragmented across different tiers of local government. I understand the force of that point. The Government’s approach already places the local transport authority in the lead for planning and improving the bus network through its bus services improvement plan and, where relevant, the enhanced partnership.”
“That approach reflects a simple principle: local transport authorities know their areas and are best placed to plan improvements across the whole local bus network. That is why the Department’s vision for buses, within an integrated transport system, puts local transport authorities at the centre of delivery. We have allocated almost £700 million a year through the local authority bus grant for the three years from 2026-27 to 2028-29. In return for Department for Transport bus funding, authorities are expected to work closely with operators and local communities and to maintain an up-to-date bus service improvement plan. A bus service improvement plan is a public document that should set out an authority’s vision and practical plan for improving services and growing patronage.”
“She is absolutely right that the quality of a bus stop is about more than accessibility, although of course accessibility is vital. Passengers notice whether a stop is easy to find and use, whether it offers shelter or seating where appropriate, whether it is clean, whether the surroundings feel safe and well maintained and, as we have discussed, whether there is information about services that is clear and current. Those features help to determine not only whether someone can use the bus, but whether they would make an active choice to do so. I welcome my hon. Friend’s support for the Bus Services Act 2025. The Act places passenger needs and local accountability at the heart of bus services, giving local leaders greater freedom and the tools to shape networks around the communities they serve.”
“As the roads Minister, I of course recognise the importance of bus stops and the important effect they have on the streetscape. My hon. Friend the Member for Dunstable and Leighton Buzzard made clear that she is passionate and informed about the importance of bus journeys to everyone. Improving bus journeys is a key part of the Government’s growth mission, and we have made some important announcements on bus travel already. We are determined to deliver better services, grow passenger numbers and connect people with jobs, education, healthcare and opportunity. The experience of using a bus does not begin when a passenger gets on board. It begins when they plan their journey, reach a stop and decide whether the service feels convenient, reliable and welcoming, as my hon. Friend graphically described in her opening comments.”
“It is a pleasure to see you in the Chair, Sir Alec. I thank my hon. Friend the Member for Dunstable and Leighton Buzzard (Alex Mayer) for securing her first Westminster Hall debate and for her sustained interest in the quality of bus stops and local transport provision. Hon. Members will notice that I am, in fact, the roads Minister, not the local transport and Equalities Minister, the Under-Secretary of State for Transport, my hon. Friend the Member for Wakefield and Rothwell (Simon Lightwood). Not only does he have a very long job title, but he is required in the main Chamber for Women and Equalities questions—which is why I am substituting. I assure hon. Members that I will report back to him the excellent quality of the debate and the issues raised.”
“However, I recognise it is particularly frustrating that, after a long wait, the junction still sits empty. That is why I have emphasised to National Highways the importance of it looking at options to open the junction as soon as possible. Safety is of the utmost importance, but I also recognise that given the remediation will take some time, we need clarity on whether the junction can be opened in any capacity in the interim. I expect National Highways to provide a timely update on that review.”
“Member should have been informed when the decision was taken to undertake detailed investigations, rather than have to wait for the outcome of the work. Thirdly, the hon. Member inquires whether I will commit to a firm date by which the junction will finally open to traffic. As she will probably appreciate from what I have said so far, it is not possible to provide a definitive timeline for remedial works. Responsibility, liability and funding matters remain subject to ongoing technical and commercial discussions. Once those are concluded, National Highways will be able to develop detailed designs for the necessary remedial works and establish a delivery programme. It would not be possible or appropriate to announce arbitrary dates before those assessments are complete or before a deliverable programme has been confirmed.”
“Those came to light as part of the standard inspections that take place across the network. At that stage, they were not deemed significant and so National Highways put standard operating arrangements in place to monitor the structure. However, that ongoing monitoring identified the need to undertake detailed investigations, which were commissioned in 2025, resulting in the identification of geotechnical issues. The later investigations will allow the root cause of the defects to be better understood. This is ongoing and can only be confirmed once the engagement with the contractor has concluded. I have now discussed the matter with National Highways, and I have formed the view that the hon.”
“However, the technical matters do require careful assessment. Engagement is taking place with the contractor, and an appropriate solution is dependent on the shared understanding of the engineering evidence, and clarity on where responsibility and liability lie. Therefore, we can only confirm timescales once the ongoing technical and commercial discussions have concluded. It would be inappropriate for me to prejudge those discussions from the Dispatch Box, but I have asked National Highways to update key stakeholders monthly and to publish the plans as soon as possible. Secondly, the hon. Member asks what the defects are and when they were first identified. Defects were visible on the junction in 2021, including loss of topsoil and surface cracking.”
“Some may argue that the junction should simply be opened and any problems dealt with later, but that is not an approach the Government are prepared to take. Where technical concerns have been identified, they must be understood, addressed and assured, and the public would rightly expect Ministers and National Highways to act prudently and responsibly where engineering concerns have been raised. The House would expect no less in any constituency in the country. However, the hon. Member raises important questions, and I would like to take each in turn. First, she asks whether National Highways will publish a clear timetable for the repairs. I will continue to press National Highways for a clear remediation plan, including the technical solution, delivery route and a clear timetable.”
“Of course, as we heard and the House will appreciate, completing the local road link road is not the only issue that must now be resolved. As part of monitoring and, more recently, detailed engineering investigations, National Highways has identified technical issues at the junction that require further assessment and remedial work before the junction can be safely opened to traffic. I recognise that that is disappointing for local communities and businesses. A junction visible from the motorway but not yet available for use is, of course, understandably frustrating. Local representatives, as the hon. Member has done, are right to seek clear answers about what has happened, what is being done and when the junction will open.”
“Despite continued engagement, the developer was not willing to meet its commitment. When it became clear that the original developer arrangements for the link road would not deliver the necessary local connection, the Department, National Highways and South Gloucestershire council worked together to identify an alternative way forward. That work led to the current link road scheme being progressed by South Gloucestershire council. Rather than allowing the project to stall indefinitely, the Government have therefore engaged with our partners to enable the local link road to be constructed and to establish a practical, long-term solution that will bring the junction into use. That has included £10 million of Government funding.”
“It is worth recalling that this scheme was delivered as part of a wider programme intended to unlock economic development in the Severnside area through direct connection with the junction at the Western Approach distribution park. That is essential if the benefits of the junction are to be realised. The strategic road junction and local link road to connect to the existing network were being progressed through different delivery arrangements. The link road connecting the junction to the existing road network was originally the responsibility of a private developer, but with planning permission sought by South Gloucestershire council. National Highways was consulted as a statutory consultee, but had no legal power to compel the developer to deliver the link road.”
“Better access to the strategic road network has long been recognised as important for the area’s continued growth and for reducing the impact of traffic on surrounding local communities, as the hon. Member has mentioned. While I understand the frustration that the junction is not yet operational, the House should be clear about the complexity of the position. It reflects complex issues involving strategic road infrastructure, a local road connection needed to make the junction operational, developer arrangements and technical matters requiring further investigation and remediation before the junction can safely open to traffic.”
“Residents, businesses, local representatives and road users understandably want the junction brought into use as soon as possible. The Government share that ambition. The purpose of the junction has always been clear: to improve access between the Avonmouth and Severnside enterprise area and the motorway network to support economic growth and reduce pressure on local roads. The Government want local communities, businesses and road users to realise the full benefits of this infrastructure. The Severnside enterprise area is one of the most significant employment and logistics locations in the south-west region. It is home to major industrial, warehousing, distribution, energy and port-related activity.”
“May I echo the many happy returns to you for yesterday, Madam Deputy Speaker? I recall that in a previous life you gave many happy returns to me across the Dispatch Box on a very special birthday, of which we do not need to remind ourselves. I congratulate the hon. Member for Thornbury and Yate (Claire Young) on securing this debate and on highlighting an issue of real importance to her constituents and the wider Avonmouth and Severnside area. I welcome this opportunity to update the House on junction 1 of the M49. I apologise for the Department wrongly describing the junction in previous correspondence. It is correct to say that we are talking about junction 1 of the M49. I recognise the strength of local feeling articulated by the hon. Member.”
“I assure her that I will continue to engage with her as we work to ensure that the junction is opened safely, and that the intended benefits are delivered for the communities and businesses that it was designed to serve. Question put and agreed to .”
“Let me return to the central point. Everyone involved in this matter wants the same outcome. Local communities want the junction open, businesses want better access to the strategic road network, local authorities want the economic and transport benefits to be realised, and, of course, the Government want all those things to happen. We remain committed to seeing the junction brought into operation and to ensuring that its benefits are realised for local communities, businesses and the wider regional economy, but we will do so in a way that protects road users, maintains public confidence, and reflects proper stewardship of public investment. Let me again thank the hon. Member for securing the debate, for the important points that she has raised, and for her continued campaign on behalf of her constituents.”
“The public do not distinguish between a motorway junction, a local link road, a developer obligation, a council-led connection, and a National Highways asset; they see one road, one promise, and one delayed outcome. We as a Government, and delivery bodies, must be clear about the need to manage infrastructure coherently, with clear accountabilities, dependencies and communications. The Department will therefore continue to work with National Highways and South Gloucestershire Council as a delivery partnership. South Gloucestershire Council is progressing the local link road, National Highways is responsible for the strategic road asset, and the Department’s role is to support the overall objective of bringing the infrastructure into beneficial use, while of course ensuring safety, value for money and effective governance.”
“Local communities and businesses need to understand why the junction has not opened, what is being done to resolve the issue, and how progress will be communicated. As I am sure the hon. Member will appreciate, there will of course be limits to what I can say publicly while commercial discussions are ongoing, but commercial sensitivity must not become a reason for avoidable silence. I have asked National Highways to keep the hon. Member and key local representatives informed monthly, and updates should be provided when there is reliable information to share. If the hon. Member does not feel that she is being kept up to date, I ask her to let me know. There are also wider lessons to learn.”
“As I have explained, the Government have already provided about £10 million to support the development of the link road, recognising its importance. I am sure the hon. Member will understand that there are limits to the funding we can provide, but we will commit ourselves to prioritising the technical issues that have been discussed this evening. The Government’s approach is clear. National Highways must identify the right engineering solution, agree an appropriate delivery route, protect taxpayers’ interests, and provide stakeholders with realistic, deliverable timescales. The public deserve certainty, but that certainty must be grounded in technical evidence, not speculation. Stakeholder engagement, which we have touched on this evening, is also important.”
“As I have said, I will not prejudge the outcome of these discussions from the Dispatch Box, but I want to reassure the hon. Member that National Highways is pursuing the matter with the seriousness it requires. I know that as soon as these processes conclude, National Highways will provide a clear remediation plan setting out the technical solution, delivery route and programme, as well as, I hope, a clear answer on where responsibility lies. As I have said, National Highways is conducting a significant quality incident investigation to establish what went wrong, to identify lessons and to prevent recurrence, and I have asked it to share the lessons learnt following the conclusion of the investigation. Finally, there was the question of funding.”
“I should emphasise that such occurrences are not frequent, and I believe that this is not a systemic issue, but of course we need to look into it to be assured of that, so I have asked National Highways to update the hon. Member and other key stakeholders on the outcomes of the lessons-learnt process as part of their regular ongoing engagement. The hon. Member’s fifth question was: who is responsible? Will the Government do what is right, and launch an investigation so that the public can scrutinise those responsible? Questions have understandably been raised about responsibility, liability and the funding of remedial works, and National Highways is continuing confidential commercial discussions with its principal contractor.”
“I am grateful for the intervention, and I absolutely will take that point. All stakeholders ought to be informed at the appropriate point, particularly when there are, as I say, connected works to do with that particular junction. The hon. Member asked how a newly built junction came to need structural repair before carrying a single vehicle, and whether the same fault affects other National Highways structures. I have been assured that National Highways is undertaking a significant quality incident investigation process to look at lessons learnt, and, once it has concluded, will embed those lessons to ensure that the same thing does not happen on other structures.”
“Friend the Member for Liverpool Garston (Maria Eagle) said, there is more work to do, particularly on how it works in practice. I am concerned that the legal aid provisions may not mean that we get parity of arms in reality, but let us welcome where we are, because I believe that the Hillsborough families have waited far too long to see justice. On days like today, I think in particular about the families of Christopher Edwards, James Delaney and Jimmy Hennessy, who left Ellesmere Port on 15 April 1989 to watch a game of football and never returned. We remember all those who died and we repeat our vow: never again.”
“Members have referred to: in Grenfell, Manchester Arena, the Post Office Horizon scandal, contaminated blood, Windrush, Cammell Laird, Orgreave, the Shrewsbury campaign and many others. We have all recognised in those scandals the similar patterns of institutional defensiveness, delayed disclosure and an inequality of arms. The Bill will end that pattern and culture once and for all. As the right hon. Member for Godalming and Ash (Sir Jeremy Hunt) reminded us, the law does not change things—it is the culture that needs to change—but the law gives us the basis on which we will see that change. As hon. Members have recognised, it is incumbent on us to ensure that once the Bill gets on the statute book, it does not stay static. We must regularly ensure that it is working as intended. As my right hon.”
“The vast majority of those working in our state institutions will not require the provisions of this legislation—they are already acting in this manner—but the Bill makes it clear that the duty of candour is not an optional extra; it is a core tenet of public service. Too often in the past, we have seen institutions forming a ring around people, more interested in their own reputations than in finding the truth and acting in the public interest. As we know, the Hillsborough independent panel found that 100 statements made by junior police officers had been deliberately altered by South Yorkshire police. That is as clear an example as there can be of institutional cover-up and a festering culture that we must never see again. We have seen that culture far too often, as hon.”
“There have also been concerns about how the duty will impact relations with countries with whom we share information, but I took particular heart from the evidence that Pete Weatherby gave to the Bill Committee. I add my thanks to him for his work on the Bill. He said: “The more candid that we can make this, the better the relationship with international partners.” –– [ Official Report, Public Office (Accountability) Public Bill Committee, 27 November 2025; c. 9, Q9.] I found that a helpful way to look at things. More than anything, the Bill will set new expectations for what it means to be a public servant.”
“I am grateful to the Minister for explaining in detail how the amendments will work in her opening comments. However, when she winds up the debate, will she explain a little more about how amendment 157 will operate in practice—particularly the application of subsection (2G)—and who comes within the ambit of representations that will be made to the Minister? Many concerns have been expressed both publicly and privately about how this duty might impact the workings of the security services, but I do not think for a minute that any Member in the Chamber would want to pass legislation that would, by accident or design, risk national security. I am delighted that we have found a formula that assures most hon. Members that that balance has been struck.”
“That is particularly important given the concerns raised by victims’ families in the aftermath of the Manchester Arena bombing about the security services not providing an accurate picture of the key intelligence they held on the bomber. Not including those officers would weaken the Bill’s central duty of candour. The Government amendments, if accepted by the House, will ensure that the security services will no longer be exempt from the duty. However, being bound by that duty, it is necessary that there are safeguards to ensure that secret and sensitive material is handled securely and that the safety of individuals working at those authorities is protected. That is an important balance to strike as it will ensure accountability and transparency in investigations while not compromising national security.”
“I thank the campaigners, the Minister and the former Minister—my hon. Friend the Member for Pontypridd (Alex Davies-Jones)—and my many hon. Friends, many of whom have spoken today, who have worked closely with the Government to get the legislation to where it is today. When this Bill was introduced, I said to the House that the standard against which it must be held is “Never again”. It is clear that in most areas the Bill had already met that standard, as it was welcomed by campaigners, but it is clear that there were still concerns about the way that the Bill treated members of the security services and the potential for them to be absolved of the duty of candour.”
“We should continue to recognise that they have fought so hard over decades not just to get the truth and justice for their loved ones but to bring about a structural change in the way that the state operates to ensure that public interest is paramount and is not placed behind institutional reputation. I am delighted to see that the Government have found a way through the problems that halted the Bill’s progression earlier this year. I know that it will bring my constituents great relief that we have found a way to amend the Bill to deliver on the commitment that we made to the Hillsborough families. I welcome the amendments that the Government have put forward. The fact that they have been welcomed by the Hillsborough Law Now campaign is testament to the hard work that has been put in by so many people to get this Bill to the right place.”
“It is very welcome to see this Bill back in the Commons to complete its final stages, even though we all expected to see it on the statute book by now. While I understand why there have been frustrations and concerns about the last-minute nature of the Bill’s reintroduction, it is important that we do not let process take precedence over substance. Fundamentally, in this debate we are considering amendments to the Bill, so it is important that we address those, but I think we should start as we always should: by recognising the unwavering determination that the Hillsborough families and campaigners have shown to this point.”
“I thank the Leader of the House for taking this action. I appreciate that these are not ideal circumstances, but much about the passage of the Bill has been less than ideal. Does he share my hope that tomorrow’s debate will be about the substance of the Bill and the important amendments, rather than the process?”
“I have tabled some amendments to the Representation of the People Bill to deal with misleading information online and to provide for a statutory code of conduct to prevent abuse and intimidation in campaigns. I am concerned that intimidation on the doorstep is putting off the next generation of Members of this place. We need a wholesale review and real action to protect everyone who does their bit in democratic life.”
“I join the Home Secretary and other Members in sending condolences to the family of Ann Widdecombe. May she rest in peace. I have concerns not just about Members of this place, but about our party members, councillors and council candidates. Every week, volunteers go knocking on doors in my constituency; most of the responses we get are absolutely fine, but there is an increasing trend towards violence and aggression on the doorstep. These people are giving up their time to engage in the political process, and they should not be met with violence and intimidation. We need to do far more to tackle the causes of this division and aggression. I absolutely agree with what Members have said about social media companies and the algorithms that peddle hate, but we also need to look at what we can do.”
“I refer the House to my entry in the Register of Members’ Financial Interests and my membership of the GMB trade union. I am sorry to say that it beggars belief that the response of a Labour Government to a court judgment confirming workers’ rights should be to run in the opposite direction, in some perverse form of fire and rehire. I hope the Minister will make it clear that that is not what we stand for, and that he will do his utmost to address the situation. However, there is a wider point, isn’t there? Too often we see ambiguities in employment status dealt with by the courts on an ad hoc basis. Is that not a reason for us to get on with our manifesto commitment to move to a single status of worker?”
“My constituent logged into the pension portal this morning and it told him that he had only been employed by the civil service for one year, not the 35 that he had been employed for. He was told this by an agency that did not even exist when he started working for the civil service, and that still cannot tell him what his annual pension value is. That is after a software upgrade at the weekend, by the way, so God knows what it was like before then. This shows just what a shambles the system is. I welcome what the Minister said about the public interest test, but do we not also need to make a competence test a key part of that, so that these companies that are serial offenders do not get near public contracts again?”
“On 15 June, a vehicle crashed through the fence at Sunny Days nursery in Vale Road, Ellesmere Port, injuring a number of children. Thankfully, it does not look as if there has been any long-term damage. The parents want to praise the staff at the nursery and the local residents and businesses who came to the children’s aid, but the incident has raised questions about security and safety standards at nurseries. I understand that the Department for Education is looking at the issue, but will a Minister make a statement about it?”
“I thank my hon. Friend, the Chair of the Housing, Communities and Local Government Committee, for recognising the work done not only by me, but by Peter Bottomley and Jim Fitzpatrick on the APPG. I was struck by a comment in the Committee’s report about the argument put forward by some freeholders that ground rents are used to cover service charges and that people will be put in danger if they are lost. The Committee used the word “shameful” for that argument. Does that not show that this system is a money-making racket? People are using any excuse to carry on that income stream.”
“As we have heard suggested today, an immediate step the Government could take would be to make it a condition of any planning permission moving forward that the developers must hand over the whole estate adoption to the local authority and pay a commuted sum for it, ending that revenue stream entirely.”
“Then there are the Jacks Wood estate in Ellesmere Port and the Mersey View estate in Bromborough, where the adoption process has effectively stalled, leaving residents in limbo. The regulation of managing agencies is clearly something this House would like to see, but I would like to make some further suggestions. We could introduce standard costs across the country for estate management fees so that there would be a baseline from which to judge these companies. Residents could be given a far greater say over who manages their estate. We could have three-yearly ballots in law on whether they wish to carry on with the same management agents, which could end the “put up or shut up” approach that a lot of these companies adopt.”