Dr Andrew Murrison
MP for South West Wiltshire · Conservative · United Kingdom
“It is good to hear that the Government plan to replenish the dwindling stocks of Patriot missiles in Ukraine, which I suspect it will need this winter. However, Patriot is low volume and high cost. What the Ukrainians need is high volume and low cost.”
“Currently, the Royal Navy has an offshore patrol vessel permanently stationed in the Falkland Islands, but given the threat that is being faced and our need to demonstrate resolve—the sort of thing that, sadly, we did not demonstrate in the early 1980s, which led to miscalculation—will the Minister consider speaking to her MOD colleagues…”
“Since the Foreign Secretary is not going to get the co-operation, fulsome or otherwise, of the Israeli state in differentiating goods and services made in the settlements from those that are assembled, repackaged, produced and grown in Israel itself, how is he going to distinguish the one from the other?”
“The Government insisted on applying the social time preference rate to the disastrous Chagos deal to make an appalling deal look slightly better.”
“Will the First Secretary of State’s exercise in delivering democracy and local accountability and empowering local people include a look at large organisations that cannot be described as governmental or as quangos but that nevertheless exist firmly within the public domain, are established by statute, serve the public and are big employe…”
“I congratulate the Government on the hiring of Alistair Burt—he is a good hire and will do great things for some of these most complex of cases—but does the Minister agree that many of these cases are extremely difficult and exceptionally traumatic, and that it is far better to prevent them happening in the first place?”
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“Ms Obi brings a wealth of experience and enthusiasm to this role, and her appointment ensures that there will be a more robust, independent process for service police complaints. In line with the Lyons review recommendation, the commissioner will have functions similar to those conferred on the director general of the IOPC.”
“The review considered the options for establishing independent oversight, which helped to inform the approach taken by the Ministry of Defence. The review suggested a small niche unit led by an appointed individual, possibly from a judicial background, operating to the same remit as the Independent Office for Police Conduct and its director general. As such, during 2022, the MoD ran a recruitment campaign for the Service Police Complaints Commissioner in accordance with the 2016 public appointments governance code. Ms Margaret Obi was appointed by His Majesty the King on the recommendation of the Secretary of State, and her appointment was publicly announced in February.”
“The statutory instrument contains the regulations that are required to establish the service police complaints system, which will be overseen by the newly appointed Service Police Complaints Commissioner. It also contains the regulations required to establish the super-complaints regime for the service police. The establishment of the independent commissioner with these regulations implements recommendation 44 of the service justice system review—the Lyons review—relating to complaints. Lyons found that a degree of independent oversight was missing in comparison with civilian police forces, which have statutory complaints systems, and recommended that a new niche defence body be created to deliver this.”
“Members see in this measure the effects of the Police Reform Act 2002 and the Armed Forces Act 2006, and more pertinently, given time elapsed, the consequences of the various reviews of service policing and service justice, in particular those attributed to Lyons, Murphy and Henriques. The draft regulations bring the process pretty much full circle. Hon. Members will be aware of the appointment of Margaret Obi, whom I met last week, as the Service Police Complaints Commissioner. Her appointment will allow servicemen, servicewomen and members of the public to have the same facility in relation to service justice as they do in that dispensed by Home Office police.”
“I beg to move, That the Committee has considered the draft Service Police (Complaints etc.) Regulations 2023. What a pleasure it is to serve under your chairmanship, Mr Twigg. We last met to discuss this sort of matter in November, in connection with the defence serious crime unit. I hope it will be evident to those who were involved in that Committee that there is a common theme running through this package of measures, which has to do with trying, as far as we can in the service context, to replicate in the military practice relating to justice in the civilian world. I hope also that hon.”
“Where matters are dealt with in a way that is efficient and effective, and is seen to be independent, trust can be restored and bring about improvements in policing. Most important, the new system will help to ensure that when something goes wrong, the circumstances are thoroughly investigated, appropriate action is taken and lessons are not just identified, but learned. I am conscious that today of all days is a time to reflect on how we can increase the effectiveness and transparency of all police services, and I certainly include service police. I commend the draft regulations.”
“In layman’s terms, those are cases where no complaint has been made, but misconduct is suspected or a death or serious injury has occurred after contact with the service police. Again, we expect only a small number of conduct matters to be referred to the commissioner that would require investigation, and DSI matters are even more rare. Between 2018 and 2022, no DSI-type matters were recorded. We expect relatively few independent investigations, but an effective independent service police complaints system is vital. The way in which complaints, conduct matters and DSI matters are dealt with has a huge impact on confidence in the service police. Where matters are dealt with badly, confidence in the service police and the wider service justice system can be damaged.”
“The different options for investigation by the Service Police Complaints Commissioner are pretty much identical to those in the civilian system. I will briefly run through those options. First, there is the possibility of a local investigation, where the service police force do the investigation themselves. Secondly, there can be a directed investigation, where a member of a service police force is appointed as the investigator, but the investigation is under the direction of the commissioner. Finally, there can be an independent investigation, where the commissioner carries out an investigation personally or designates an investigating officer to carry it out. As well as complaints, the new system will cover conduct matters and death or serious injury matters.”
“I think we covered this last time. I know that hon. Members are interested in the status of Gibraltar. The difficulty is that the draft SI is made under primary legislation, notably the Armed Forces Act 2006, which covers Gibraltar in a different way. Therefore, we cannot easily include Gibraltar in the scope of this statutory instrument. I am sorry if that is a slightly unsatisfactory response for the hon. Lady, but the 2006 Act passed under the last Government dealt with the matter in that way. Of course, service personnel still have the ability to go through the existing system. Such matters will be kept under review, not least in the quinquennial reviews. It could be that at some future date and with the benefit of a future Armed Forces Bill, we might be able to amend the matter. I hope that is satisfactory to her.”
“Question put and agreed to. Resolved, That the Cttee has considered the draft Service Police (Complaints etc.) Regulations 2023.”
“We are going to let this run for a bit; we will review it internally after 18 months, we will have the quinquennial review, and we will have her annual report. As and when it becomes possible to look at historical complaints, the door is open to that, but I am not prepared to commit to it right now, because I want to ensure that complaints are handled contemporaneously. That must be the priority. Others will of course be dealt with through the existing service complaints procedure, but we recognise that this is the gold standard, not that, since this replicates what happens in civilian life. I hope that that is satisfactory for the hon. Gentleman. I think I have pretty much got through all the hon. Gentleman’s questions. I will, as ever, sieve through what he put to me and write to him if I have missed something.”
“We cannot, therefore, translate directly one from the other in this particular case. I suppose it comes back to the point about Gibraltar, where we are of course tied by previous legislation. In the absence of changes to primary legislation, in this case through an Armed Force Bill, it would be extremely difficult to replicate the situation precisely. I think the intent is the same, however, and I have been insistent that what we do by means of this SI replicates, for practical purposes, what we have in civilian life. I am absolutely attached to that as an important principle. On historical complaints, I am pleased that the hon. Gentleman pulled out the phrase “not initially” because I was also interested in this. The truth of the matter is that we must be realistic about the burden on Margaret Obi.”
“Again, I prayed this in aid the last time we met in a similar forum to justify service justice, because in general the level of delays in the service justice system is enviable compared with that in civilian justice. Justice delayed is justice denied. I take the point about bureaucratic language and the need to explain things to laypeople in simple terms. I think that point is very well made indeed. On the accelerated procedures, I have interrogated my officials because I did not quite understand the explanatory notes. They are, in a rather techie way, part of the police disciplinary procedures that are laid out in statute. That is not what we are dealing with here. We are ultimately dealing with stuff that is laid out in King’s regulations, and in a rather techie way—apropos my previous remark—the two are quite separate.”
“I hope that Margaret Obi will study our proceedings today, as that would be a reasonable thing for her to cover in her annual report. I should emphasise that it is her report, not mine, but if it were not included when the report is presented to Parliament, it would be legitimate to ask questions. On oversight, I hope that parliamentarians will take a close interest, including, of course, those on the House of Commons Defence Committee. It would be perfectly open to that Committee to interrogate the annual report, and I expect the MOD will do its own internal quinquennial review when it comes. The hon. Gentleman is right about delays.”
“Turning to the super-complaints mechanism, I wrote to my own chief constable this morning following Louise Casey’s review because, as the hon. Gentleman points out, the issues are not confined to the Metropolitan police. This is a good point in time for all constabularies to examine themselves, their procedures and their attitudes, and to take restorative action where appropriate. That includes service police. The setting up of a super-complaints procedure is an important part of this SI. In other words, were an issue such as stop and search—the most obvious example—to arise in a service context, I would expect the Service Police Complaints Commissioner to pick that up and run with it, as has been the case in the civilian context. The hon. Gentleman made a good point about the withdrawal of complaints.”
“These are quite complicated matters and they suck up quite a lot of officer time, so I expect there to be a gain, as it were, for service justice as a result of what we are discussing today. I can confirm that the date given in regulation 1(1) is correct. Although the vesting date is in June, I have already met Margaret Obi to discuss her appointment, and she pretty much has things up and running. On training, the hon. Gentleman’s point is well made. The independent investigators will be trained and experienced police officers, but I take the point about the importance of training. I expect the commissioner to undertake a training role herself in respect of police conduct, and I would expect that to become a significant part of her role over time.”
“Gentleman is probably aware of an organisation that acts as an agency for those kinds of people—indeed, I think we have discussed that in the past in Committee—so there is a way of recruiting people with sufficient experience to do this work. Again, I expect the commissioner to be able to feed back on that when she delivers her report, and I certainly expect us to review it at the quinquennial review, which we will conduct as a matter of course. Moving on to the DSCU, which obviously has the expertise, it will continue to do its work under the direction of the Service Police Complaints Commissioner. However, it is possible, given that she will be hiring independent investigators, that some of the demands on the unit will be moderated.”
“I will be interested to see what her annual report to the Secretary of State and Parliament says about the amount of work she feels she has, and whether it increases over time as service personnel develop confidence in the system, and potentially increase the demands on her and her staff. She will have three members of staff—the costs will be borne internally by the Ministry of Defence—and £250,000 has been identified annually for independent investigators. It is likely that the investigators will mainly be ex-policemen, and their qualifications will be determined by the Service Police Complaints Commissioner. The hon.”
“I thank the hon. Gentleman for his typically incisive and comprehensive list of questions, which I will do my best to answer. On resourcing, I absolutely understand where the hon. Gentleman is coming from. In giving him an indication of the scale of dedicated resources, I come back to my point about our anticipated level of demand; set against the context of Home Office policing, it is really very small indeed. Margaret Obi will be employed for 2.5 days a week. She is a deputy High Court judge, so this is a part-time job for her, although this is pretty much maximum part time, and clearly, that will be reviewed.”
“By the time the UK left in 2011, thousands had been wounded and 179 British troops had paid the ultimate price. Today, our thoughts and prayers are with the loved ones of all who lost their lives and who suffered life-changing injuries.”
“And cheering crowds congregated on Baghdad streets to welcome coalition forces and topple Saddam’s vainglorious statute into the dust. Meanwhile, stringent targeting and unprecedented use of precision weapons had kept UK and Iraqi casualties to a minimum. But that was the high point. As the late Sir John Chilcot documented in his report, there had been a shocking lack of preparation for regime change. What followed was a bitter and bloody insurgency. Mobs murdered Royal Military police. An RAF Hercules was shot out of the sky. Soldiers were ambushed by snipers. Fighters were attacked with machine guns and rocket-propelled grenades. The improvised explosive device became a staple of the news bulletins. Borne by vehicles, buried in the ground or dumped in piles of rubbish, the notorious IEDs claimed and maimed many lives.”
“Yet, as I recall, in the early days, hopes had been high for a swift resolution thanks to an impressive series of lightning successes. Overcoming stiff resistance, our forces achieved their first objective at the port of Umm Qasr. They then moved on to take Basra, Iraq’s second largest city. Again, the 7th Armoured Brigade, the famous Desert Rats, despite participating in the biggest tank battle by UK forces since the second world war and despite constant harrying from Iraqi regular troops and Fedayeen militia, emerged victorious. Within a month, the UK, alongside its coalition allies, had accomplished nearly all its military goals. The brutal dictator Saddam Hussein had fled. His regime had evaporated. Key infrastructure had been secured.”
“Gentleman remarked, Operation Telic involved a vast military effort. It was one of the largest deployments since the end of world war two and involved all three services. Some 46,000 troops were deployed, among them 9,500 reservists. The UK sent 19 warships, 14 Royal Fleet Auxiliary Service vessels, 15,000 vehicles, 115 fixed-wing aircraft and nearly 100 helicopters. They in turn were supported in the United Kingdom and elsewhere by an army of civilians and contractors. Many of those individuals would never have experienced a conflict remotely like this one. Some would have served as peacekeepers in Bosnia and Kosovo. Some would even have taken part in the first Gulf war to liberate Kuwait, yet that conflict was won within 42 days. This one dragged on for years.”
“I think it is fair to say that few of us at the time anticipated the long shadows that would be cast by Operations Telic and Herrick. Whatever one’s views of the wisdom and judgment of those who preceded us, it is unarguable that our brave men and women stepped up to the plate as only soldiers, sailors and aviators can. Despite enormous pressure, they went on to do remarkable things. It is their service and sacrifice that I want to reflect on tonight, as the hon. Gentleman did. As I do so, and as a Wiltshire MP who represents a garrison town, I remember the silence—the silence of Royal Wootton Bassett as the flag-draped coffins rolled by. Of course, we make decisions in this place that change lives all the time, but the consequences of some are more stark—more vivid—than others. As the hon.”
“I very much welcome the opportunity that the hon. Member for Barnsley Central (Dan Jarvis) has provided to commemorate the 20th anniversary of the start of Operation Telic. I want to begin by paying tribute to him, both for his own outstanding service and for his deeply moving tribute to those with whom he served and the veterans he champions. For me, too, Iraq is personal. Somewhat ironically, having opposed the war here, I was recalled to serve as a battle group medical officer during Telic 2. I have expressed my feelings about the Iraq war on a number of occasions and I will not rehearse them again today. Suffice it to say that lessons learned were dearly bought. Even now, Sir John Chilcot’s landmark inquiry is helping to set the contours for the way we see discretionary, expeditionary warfare.”
“Their service was exemplary. They were, and remain, the very best of us.”
“Yet although we can continue to debate the politics, what is not up for discussion is the fact that the soldiers, sailors and aviators of Operation Telic at no point gave less than their all. Those who wear the Iraq campaign medal should do so with pride. It is also worth reflecting that today Iraq and the UK share a close and enduring bond, as well as a determination to defeat Daesh finally and for good, and a desire to enjoy peace and stability. This afternoon, I had the very great privilege of laying a wreath at the Iraq and Afghanistan memorial that stands just outside the MOD main building. It is a powerful sculpture, carved out of Portland stone—unusual in that it contains no names of the fallen. In fact, only two words are etched on to its smooth surface: “duty” and “service”. The veterans of Operation Telic did their duty.”
“My hon. Friend is absolutely right, of course; as a soldier, he knows full well the horrors of war and what war means. No Government would join battle willingly and, as I said in my early remarks, lessons have been learned from this pair of conflicts that we have had in the 21st century. Only a very imprudent Government would embark upon such an initiative or initiatives now, knowing what we now know about the nature and consequences of this kind of operation and the long shadow that it casts—in the case of Iraq, of course, we are living with it still. Some, I am afraid, live with it more than others. Twenty years on, the Iraq war remains deeply controversial and contested. Whether it was for good or ill, the decisions taken then have continued to shape our attitude to military interventionism.”
“Member for Midlothian were addressed at that time, so I would resist amendments 1 and 2. Amendment 4 states: “The regulations must specify that the committees’ functions apply to British Armed Forces veterans who are resident overseas.” I understand it and I get it, but the 2021 Act talks about people who are “ordinarily resident in the UK”, and for rather boring technical reasons it would be very difficult indeed to extend that to veterans who live overseas. I am sorry that that is slightly unsatisfactory, but I am confident that VAPCs will cover much of the ground and material that would be germane to people serving overseas.”
“They are the sort of people who are likely to be drawn to that job, so I think, perhaps, the practicality of it is that the voice of veterans is already loud and clear. Indeed, I would say that the value of VAPCs is very much that they are rooted in the veteran community. On amendment 1, the mechanism cited is certainly worthy of consideration, but, again, I urge the Committee to resist the function the amendment proposes. This is quite a robust piece of legislation, which has its origin in amendments tabled in the Lords in response to the Armed Forces Act 2021. For that I am grateful to my noble Friend Lord Lancaster, whose amendments at that juncture were rejected by the Government on the promise that we would facilitate a Bill of this sort. Many of the concerns expressed by the hon.”
“What a pleasure it is to serve under your chairmanship, Mr Gray. I thank my hon. Friend the Member for Aberconwy for his remarks, and the hon. Member for Midlothian for his amendments, which are thoughtful. I rise, really, just to support my hon. Friend’s response to those amendments, and I urge the Committee to politely reject them. My hon. Friend has laid out the reasons for that elegantly. Regarding amendment 2, I must say that I would prefer to have the flexibility in appointing Members of VAPCs. During my time as a Minister, I have seen how that process works. It is robust and credible, and, looking at the people who populate VAPCs—all 12 of them—it seems to me that the veteran community is heavily represented.”
“That is an interesting point. Like me, the right hon. Gentleman will get correspondence all the time from people who live overseas. I do not know what his practice is, but mine is to engage with their inquiries and where it is clear that people have a strong connection with my area or have lived there for a reasonable period, I take those up on their behalf. I will not lay down here that VAPCs should do so, but it is more than likely that those issues would be covered in any event. I hope that is a comfort to the right hon. Gentleman. I thank the hon. Member for Midlothian for tabling the amendments and I particularly thank my hon. Friend the Member for Aberconwy for addressing them. I hope the hon. Member for Midlothian is content.”
“Of course, rather than running these things in parallel, we could have run them in series, but I am persuaded that we need to crack on with this issue, and I do not necessarily want one to follow the other.”
“I should highlight that the Bill also allows for recommendations to be adopted from the ongoing independent review of the VAPCs under the Cabinet Office public bodies reform programme, which is due to report at the end of this month, and from the recently announced independent review of the role and scope of the Government’s welfare provision for veterans, including by the MOD under the Veterans UK banner. I take the point made by the hon. Member for Plymouth, Sutton and Devonport, which reflected the perfectly understandable concern that there is a lot going on at the moment, and that there is a risk of overlap. I hope that the timeline that I have given, and the fact that this is enabling legislation—further regulations would have to be made as statutory instruments—mean that, in reality, the whole thing is pretty much covered off.”
“That Government are sensitive to their concerns about how they are dealt with under the armed forces covenant. The VAPCs will provide the Ministry of Defence and the Minister for Veterans’ Affairs with a source of independent advice about how the MOD should support veterans and their families. Families are very important in this. One of the changes that the legislation will certainly bring is a focus not just on war pensioners and recipients of benefits under the armed forces compensation scheme but families and the wider defence community.”
“This Bill is intended to regularise what has become custom and practice. There is nothing particularly new here, but the Bill does give VAPCs, which we have decided are worthwhile, a statutory basis. I hope the Bill will be seen in that light. Under this legislation, VAPCs would have a statutory remit to do more than engage locally with recipients of war pensions or the armed forces compensation scheme. They will cover a broader range of issues; they may, for example, gauge veterans’ views on the support they receive from the Veterans Welfare Service, and raising awareness of the armed forces covenant. I hope the Committee will accept that the Government’s intent, through the legislation and the various reviews under way, is to ensure that the interests of veterans are furthered.”
“Ministers can then direct their officials, as they do now, to work with their devolved counterparts on the issues and find a workable solution. My general experience of working with the devolved Administrations in the area for which I am responsible has been positive. I conclude by thanking my hon. Friend the Member for Aberconwy for his hard work on the Bill, for which I am extremely grateful, and the enthusiasm with which he has approached the task. The Bill has our wholehearted support, and I commend it to the Committee. Question put and agreed to. Clause 1 accordingly ordered to stand part of the Bill. Clause s 2 and 3 ordered to stand part of the Bill.”
“I have a natural instinct towards regularising stuff, but in this instance it is important to give them a little wriggle room to do their comms piece as they see fit. The hon. Member’s point is well made, and I hope that those who are perhaps doing less well will have heard what he said. Mr Gray, you will be delighted to hear that I have taken a red pen to a lot of my speech, because having sensed that the Committee is broadly content with the Bill, I do not see any point in dragging out the Committee, but I want to make a quick comment about the devolved Administrations. The committees will work closely, as they do now, with the devolved Administrations, and as they become aware of issues, they can raise them with Ministers.”
“Yes, and that was the subject of one of the amendments that we discussed earlier. The Bill will give the committees teeth—that is the intent—so it will make the veterans’ voice louder in this domain. The hon. Member for Plymouth, Sutton and Devonport rightly made the point about terms of reference. VAPCs will sit within the Ministry of Defence’s remit, so the terms of reference will rest with the MOD rather than the Office for Veterans’ Affairs. He also made a point about websites, which had not struck me, but I am sure that VAPCs will have heard what he said. I do not want to mandate how they do their business, and there is a balance to be struck between their independence and what the MOD would like.”
“Madam Deputy Speaker, may I say what a pleasure it is to see you back? I declare my interest as a veteran. On 2 March, I jointly commissioned with the Minister for Veterans’ Affairs a review into the role and scope of Government welfare provision and services for veterans. This will include provision by the Ministry of Defence under Veterans UK. The review will focus on examining the effectiveness and efficiency of welfare services for veterans, and help it to do better as part of a programme of continual improvement.”
“I am really grateful for my hon. Friend’s question. He is absolutely right that armed forces and veterans breakfast clubs are an excellent initiative that have taken root across 14 countries, with 150,000 members. They provide a sense of belonging and community to many who have served our country. On a personal level, I like a good Yorkshire breakfast and, if the opportunity arises, I would love to visit his breakfast club.”
“I have every sympathy with my hon. Friend’s point, and of course I will meet him. At the moment, for an adult to be eligible for funding for further education, they must ordinarily be resident in England on the first day of the first academic year of the course, and throughout the three years immediately preceding that date. The matter is primarily one for the Department for Education, as he will know, but I am happy to discuss it with him and my right hon. Friend the Minister for Veterans’ Affairs to see what we can do on this matter.”
“I look forward to seeing the hon. Gentleman and his co-chairs later this week, I think, when we can discuss the matter in some depth. I am absolutely sympathetic to the notion that we need to do more for veterans, of course, which is one reason why I have instituted the review to which I have referred. We need to be consciously aware of the lived experience in each one of the four nations of this country.”
“We are recruiting a person to run the review right now. I anticipate the review being completed within three months, if that gives the hon. Lady an idea of timelines. Just so that there is no misunderstanding, may I give an indication of the appreciation or otherwise for the services provided by Vets UK? There were 122 complaints since April last year, versus 1,715 thank you letters. To be clear, the people at Norcross who are working on behalf of veterans—I have visited them; she probably has not—are doing a sterling job and are highly committed to what they do.”
“I look forward to the outcome of the review of welfare services, which was cited earlier. In the meantime, the Ministry of Defence is investing more than £40 million in digitising old paper-based practices, improving processes and creating a single entry point for pensions and compensation by the end of 2024. We have successfully launched a new digital claims service for compensation and pension schemes, making it easier for our people to process their claims. Over time, this will make a very big difference.”
“The hon. Gentleman is correct that the final report will be delivered within, I hope, a few weeks. He will have to await the Government’s response, of course, but it ties in with some of the findings of the all-party parliamentary group on veterans, which we discussed earlier. I am concerned about any reports that the service is not as good as it ought to be. I will take that review and the APPG’s findings extremely seriously, but I am bound to cite the fact that there were 122 complaints versus 1,715 thank you letters, which I find persuasive in forming a conclusion that the people working for Veterans UK are working hard and doing their very best in quite difficult circumstances in the interests of people who serve or have served our country.”
“We need to review it, which is what we are doing, but I am convinced that the service will be better than it is at the moment, if that is of any reassurance.”
“The hon. Lady is right to raise this. As I said earlier, I cannot overstate how important it is that we are increasingly digitising the service. When people go to Norcross and see the mountains of paperwork that Veterans UK is having to cope with, they begin to understand how vital it is that we properly digitise the service and bring it into the 21st century, which is our intention. The hon. Lady might like to know, because it is a barometer or litmus test of how the service is doing, that the proportion of armed forces compensation scheme cases going to tribunal has been falling since 2014-15, which balances some of the remarks we have heard about Veterans UK not being up to scratch.”
“As the hon. Gentleman probably knows, I recently set up a joint committee, chaired by me and the Nepalese ambassador, to consider outstanding Gurkha welfare issues. I must tell him that retrospective pension changes in respect of the Gurkhas have been through the system several times, including the High Court, the Supreme Court and the European judicial institutions, and the long-standing position of the UK Government has been upheld. However, I am keen to see that we do everything in our power to ensure that we give Gurkhas and Gurkha veterans living in the UK and in Nepal the very best we reasonably can to support their welfare.”
“I pay tribute to my hon. Friend’s service with the VAPC. Like me, she has been to Norcross and seen the extraordinary files of paperwork. There is no way that we can provide the 21st-century service that our veterans deserve while things are in that state, so the £40 million digitalisation—though it may sound banal—will most certainly make a huge difference. Where we can, we will also address the other things that delay claims; I am thinking particularly of the difficulties we often have with our medical advisers getting reports from GPs in the NHS. I am afraid that that is one of the major hurdles to getting these things dealt with in a timely way, but I am resolved that we should do our level best to make sure things are better going forward.”