Priti Patel
MP for Witham · Conservative · United Kingdom
“Since the Secretary of State first announced these plans, when she last held this role, the Labour Government have played fast and loose with our local democracy, cancelling elections and creating chaos and uncertainty in our councils as they struggle to deliver key frontline services.”
“The Secretary of State has doubled housing targets for Maldon district, causing it to fall behind on its five-year supply; that is putting green spaces at risk in villages such as Tollesbury.”
“As I said this morning in the urgent question, this despotic terrorist regime, which has been illegally attacking commercial shipping in the strait and our allies, including Bahrain, Kuwait and Oman’s ships and territory, all while repressing its own people in the most brutal ways imaginable, must be made to feel the consequences of its a…”
“By the end of this decade, Britain will be nowhere near the 3% and barely ahead of where we are now, while all our allies continue to surge. I do not need to remind the Foreign Secretary of the numbers, but Germany is set to spend 3.7% of GDP by 2030, while Sweden has pledged to reach 3.5%, as have other countries.”
“Our security allies once looked to the UK to be a reliable and dependable partner, but their confidence is increasingly shaken. How will the Government put that right? This is a time for action, not words.”
“What will be the scale of the deployment? What will it consist of and over what timeframe? How will we reassure our strategic and security partners in the region of our commitment, so that they do not think we have stepped back, particularly given the rising tide of attacks from Iran?”
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“The Chancellor always mentions the P word—productivity—but in 2021-22, just as an illustration, the Government delivered £4.4 billion-worth of efficiency savings. In monetary terms, that was significant, but it represented just 0.4% of public expenditure —a drop in the ocean. For the benefit of our constituents, let me say that that is £1 for every £250 spent. Again, much more needs to be done in that area. Let me continue on the theme of hard-pressed taxpayers. This was not mentioned today, but at previous fiscal events I have voiced support for the fuel price escalator. I believe that we should do much more to back our motorists and make sure that the 5p cut in fuel duty, which was introduced in 2022, is maintained.”
“His Majesty’s Revenue and Customs could be run by bots before we know it, although on that basis alone we might get more efficient telephone conversations and call handling. None the less, more needs to be done, and we should welcome that. I will move on to a couple of other measures, but just while we are on the subject of taxation and revenues, I wish to make a point about the savings that can be made from Government efficiencies. This matter has not been addressed today, but the Chancellor did touch on it. There is much more work that needs to be done in this area, although I appreciate that this is an autumn statement and not a full-fat Budget. For the spring in particular, this is one area where we can do much more in boosting state productivity.”
“We could have a separate debate on a single income tax and all sorts of other measures. I would like to see tax transparency as well. I am so old-fashioned that I think we should be able to follow every pound of Government expenditure, and that there should be far greater transparency for the public in that regard. I am sure that the hon. Member for Hackney South and Shoreditch (Dame Meg Hillier) would support that, too, from her perspective as Chair of the Public Accounts Committee. I do not say these things lightly. In this modern day, when we have much greater digitalisation and access to information, our constituents naturally also want to see more transparency in that area, especially while the Government are investing in artificial intelligence and all sorts of other things, including bots.”
“T5. The Minister will be aware that approximately £1 million of taxpayers’ money was spent, including through legal aid, on finally deporting the vile sex offender Yaqub Ahmed, whose crimes were just unimaginable. Will the Secretary of State and the Minister ensure that legal aid processes are reviewed and, importantly, dust off the previous plans to introduce wasted cost orders in immigration cases so that lawyers who pursue these spurious cases are prevented from doing so?”
“My right hon. Friend will know that the planned retirement of the public switched telephone network in 2025 will bring very significant concerns across rural communities, particularly in Essex—he will be familiar with that. Can he provide some assurance about the work that is under way between the Government and telecommunications providers to help improve services in Essex, particularly where we have poor broadband connectivity?”
“Addressing that principle will go a long way towards bringing in this essential deterrent in the illegal migration battle.”
“I welcome my right hon. Friend and Essex neighbour to the great position of Home Secretary, and wish him well in all his endeavours on this incredibly difficult issue. He touched on the Supreme Court’s decision and its comments on refoulement. Today’s judgment was clear on that, but the issue is not new; it was raised earlier this year in the Court of Appeal. If I may say so, Ministers had the opportunity to address some of the practical measures prior to today’s judgment. I urge the Home Secretary to take every necessary step and measure to work with the Government of Rwanda on the practical, operational delivery of the migration and economic development partnership to give all those assurances. That partnership is clearly integral to ensuring that we break the business model and stop the evil trade of people smuggling.”
“I welcome my hon. Friend to his new role. I hope that he will know not only that the only way is Essex, but that Essex is a net contributor to the Treasury. We want more economic growth in Essex. In a week’s time, we will have the autumn statement, so may I give a message to those on the Treasury Front Bench? May I appeal to the Chancellor in particular to look at lowering the rates of personal and business taxation, particularly the areas of business rates, corporation tax and all aspects to do with enabling people to keep more of the money they earn?”
“I want to press the case on pylons and the Winser review. In Essex, we have concerns, which the Treasury must listen to, about the implications of the review. I support the wider measures on energy production and the introduction of the Offshore Petroleum Licensing Bill, but more needs to be done. To conclude, I welcome the framework of measures, but we have to look at the detail on supporting supply-side reform, lowering taxes for businesses, making sure our economy grows in a sustainable way and dealing with the challenges of inflation, so that we ensure our economy grows for decades to come.”
“Universally, we in this Chamber know we need reforms on planning and that we need to do more on social housing, as well as growing housing across the country in a sustainable and suitable way. People are struggling and the cost of owning property, or even getting a foot on the housing ladder, is astronomical, so we need to do more. I could go on to other statistics, but in the interest of time I will raise another couple of local issues. In Essex, we are crying out for infrastructure investment. I will happily write business cases to the Treasury on dualling the A120 and expanding the A12. We have had a tremendously successful programme of investment on the great eastern main line because of a business case that went to the Treasury 12 years ago. We are proud of that, and that growth is now paying off.”
“They will have an overall impact on businesses, foreign direct investment and investment in our country, so I will want to press Ministers on the reviews of them going forward. I also maintain my position on income tax. The tax system needs to be simplified and fairer, and we need to reduce the burdens on families and businesses, including levels of personal taxation. One of the core missions of the Conservative party is to support economic freedom and liberty by cutting taxes, ensuring people can keep more of what they earn and encouraging the development of a property-owning democracy, which has been a topic of discussion in the Chamber this afternoon.”
“We like running our own businesses and being self-employed, but that means that the share of the burden on those smaller businesses is much higher. As Conservatives in government, we must always look to tackle that. To return to my other favourite subject, the Government are aware of my concerns about the OECD plans for minimum levels of corporation tax and the way the Government are rolling them out. I fundamentally maintain the position I have taken on this issue, and the Chancellor of the Exchequer has given me assurances over the assessment and analysis that will be carried out of its impact. We touched on this during discussions about the Finance (No. 2) Act 2023, but those measures will make our country less competitive.”
“Alongside that, there is the issue of business rates, which I often speak about. They are a fixed cost to businesses, but actually impede growth on our high streets. As we know, our high streets and town centres are struggling for many reasons. If addressed in a considered way by Government, a freeze in the business rates multiplier can help small businesses and firms to keep their costs down. I press the Government to maintain the freeze in the multiplier and look at reforms to lower the cost burden of business rates, which is having such a corrosive impact. Some 80% of my constituents are employed by SMEs, which is 20% higher than the national average. We are very proud of that. Essex is an entrepreneurial county and we are risk takers.”
“There are many measures I would like to touch on in the time I have available. One, which I spoke about earlier this year, is the 5p reduction in fuel duty that the Chancellor maintained in the spring, which was incredibly welcome. Such measures are essential, as they can make a huge difference to households and businesses across the country. Against an inflationary backdrop—although we know it is decreasing—this matters because it helps to bring costs down across the whole economy and, importantly, can help businesses and motorists. I say that as an MP from Essex, where we are proud of white van man and where drivers come into London, in particular. Let us not forget that there are other pressures on motorists in London because of the additional burdens they now face, such as the ultra low emission zone.”
“It is a pleasure and an honour to contribute to the debate. I congratulate His Majesty on delivering the King’s Speech last week, following in the footsteps of his late, great mother and undertaking his constitutional duties to Parliament and our country. I also wish him a happy birthday today. With the autumn statement just eight days away, it is clear that we need to see ambitious fiscal measures introduced to complement the economic growth provisions outlined in the King’s Speech. Tackling inflation has rightly been one of the Government’s priorities: we understand the corrosive effects of inflation on the economy, economic growth and households around the country. We need the rate to fall further, to manageable levels, but we must also increase supply through reforms and lower business costs to ultimately help bring down inflation.”
“My hon. Friend is well aware of the fact that Essex is a powerhouse when it comes to employment, job creation and economic growth. That said, many businesses are still frustrated because they find recruitment and training difficult. We have the autumn statement coming up, but will he touch on some of the cross-departmental discussions he has been having to look at how we can support businesses by lowering taxes, getting rid of regulation and red tape, and helping them to employ more people and grow the economy?”
“We should also look at incorporating more efficient energy-saving measures, as well as small-scale solar. My hon. Friend the Member for Stroud spoke in a dynamic way about that and the flexibilities needed. However, with innovation and technology, which we should always encourage and support as a Government through various economic means, we should also look at the planning implications of what all that means, and how it can be practically delivered for our fantastic country. I have many constituents who are deeply frustrated with the planning process, as we all do. I could speak for hours about the planning process, as I have two district councils, one city council, a county council and a town council, as well as various parish councils.”
“I also pay tribute to many of our former Energy Ministers who have led what has been quite a taxing issue for the last decade. As our energy grid is being weaned off fossil fuels, renewable energy accounted for almost 43% of electricity generation in 2020. That represents a very significant increase from 14.6% in 2013 and 2% back in 1991. This country is leading the way, and even in the confines of this debate, I do not think that anyone should overlook what has been achieved. That is welcome, and it is right that we as a nation are moving in the right direction, as well as looking at options for nuclear energy and small-scale nuclear projects, in particular—I say that as a Member of Parliament for the east of England. The Bradwell site is not far from my constituency, and we are looking at all sorts of options there.”
“It is a pleasure to serve under your chairmanship, Ms McDonagh. I congratulate my hon. Friend the Member for Stroud (Siobhan Baillie) on securing today’s debate, as well as my hon. Friend the Member for North Devon (Selaine Saxby) on her speech. There is no doubt that there will be a lot of overlap in our various comments today. She has just spoken very powerfully about the need for local representation and, frankly, how planning blights so much of the agenda for renewable energy and energy efficiency. I say that in the context of our country having made tremendous progress over the last decade in the transition to more renewable energy. There is a whole new raft of innovation and technology out there, and we are leading the curve.”
“If I am perfectly honest, in planning departments across the country, it is no longer just about money; it is about skills and capability. We need planners with the right kind of skills and capability who understand how we can future-proof planning policy in this country, so that we get a planning policy that is fit for purpose on infrastructure development, whether that is energy or transport links. We should think about how we can develop the right capacity and skills, in conjunction with real consultation with local communities.”
“That will be detrimental to the Government’s whole proposal for increasing renewable energy, to wider proposals relating to infrastructure, and—this could affect the entire country—to wider infrastructure development on energy going forward. I recognise that the Minister will not know the ins and outs of the Winser review and what is being proposed around Norwich to Tilbury. However, there are alternatives, and the Government need to listen carefully in relation to the planning issues, the lack of consent and the lack of engagement with communities. That speaks to some of the recommendations and points that have been raised in the debate. We need the right kind of focus and we need community engagement.”
“Friend the Member for West Aberdeenshire and Kincardine (Andrew Bowie), and colleagues in the Department not only to air our frustrations and concerns, but to highlight the lack of transparency. We recognise that legal and planning processes are taking place, so the Government’s powers to intervene are limited. Frankly, however, they need to intervene. We want alternative offshore proposals and have even put forward proposals for what that could look like and how the Government could proceed with a proper and transparent consultation. But much of that is falling on deaf ears. Communities across the east of England are incredibly worried. The plans will simply be badged and presented as riding roughshod over local communities when they and local authorities are powerless in the face of what is being done to them.”
“Communities across the east of England do not want money; they want a genuine say in the future of their community and countryside and a say in what renewable energy could look like, what infrastructure is needed and where it should go. Winser’s recommendation of developing spatial strategies for communities in the east of England is simply too late because the pylons are advancing at a fast pace. National Grid wants to hold its statutory consultation next year. I am afraid that that is simply too late. I and many colleagues from across the east of England have been working with the Department for Energy Security and Net Zero to effectively put forward alternative plans. We have been working with the Under-Secretary of State for Energy Security and Net Zero, my hon.”
“This benefit would only be available for hosting OHL or other visible infrastructure, (e.g., substations).” What Winser now calls “a defined direct payment” is what my constituents call “a bribe”, which papers over the cracks of unaccountable decision making and the lack of proper consultation. They feel that the current plans will be imposed on them and any bribe provided is an attempt to buy their silence and agreement. Of course, that assumes that the benefits of the defined direct payment process are in place in time to be relevant to the current plans and proposals. They may not be; we just do not know because nothing is transparent.”
“These are closed deals that have been done behind closed doors, involving central Government, promoters and National Grid. Constituents and campaigners’ concerns have been compounded by the Winser review’s recommendations on community benefits. Recommendation CB2 states: “Residents of properties close to new overhead lines should receive a defined direct payment. Communities should receive a set amount of money for new visible infrastructure they host. The benefit should be a defined value per kilometre of overhead line (OHL) or an appropriate amount for other visible infrastructure.”
“Local communities have no information about what is being proposed and happening on their doorsteps, and shockingly—this is why local communities and local authorities matter—contracts and agreements between promoters and developers of sites, National Grid and central Government have been kept secret. That is simply not acceptable. On top of that, contracts for difference have been provided by the Government in many cases—again, there is a lack of transparency, and it is inevitable that residents feel angry about the proposals. This situation has led National Grid to put forward the plans for new pylons that have angered so many across the region. Constituents and campaigners feel their views and objections are being run roughshod over.”
“The Government want to connect 50 GW of offshore wind to the grid by 2030, and about 60% of the current offshore wind farms will have the energy that they generate come ashore on the east coast. The sites marked for potential development are heavily marketed to investors by the Crown Estate—we can see exactly where this is going in terms of investment opportunities, and the return on investment that people will get—but with a reliance on the power generated connecting into the Norwich substation. Wind farms are being developed, having received consent, and more wind farms are in the pipeline. There are so many sensitivities around this issue. I should also point out that, due to commercial sensitivities, there is, frankly, a lack of transparency and openness about what is happening.”
“The Minister will be familiar with the “great grid upgrade” plans, as it is now being rebranded, for the new transmission infrastructure between Norwich and Tilbury. The plans will lead to 100 miles of overhead power lines and cables—pylons, in layman’s terms—being erected across the countryside of the east of England, including in my constituency. National Grid is putting forward those plans because new offshore wind energy is being generated off the east of England. All that was set up nearly 10 years ago, and we are proud of that offshore energy grid—the energy coastline, as we call it in the east of England. It is hugely successful and has attracted billions of pounds in foreign direct investment that has come into that offshore process.”
“However, there were also recommendations covering strategic spatial planning and the methods by which locations for infrastructure are determined. That is important, as the public need to be aware of the full impact of new energy infrastructure, including the locations where it is generated, the infrastructure connecting it to the grid and where the energy is needed for use. In theory, that is all very nice, because if we apply the benefits in the right way, everyone should benefit. However, the review has caused a lot of concern and anxiety for communities across the country, certainly in the east of England, and I speak about this for many of my colleagues in the east of England—not just in Essex, but in Norfolk and Suffolk.”
“There is a clear message that planning policies must adapt when innovation and technology around renewables is adapting. The case is often, “This is good for the environment, but our planning processes are just too rigid.” Turning to larger infrastructure projects, which my hon. Friend the Member for North Devon mentioned, the Winser review into electricity networks was published this summer. It contained a raft of recommendations, many of which were interesting, including those relating to the standardisation of equipment, developing the supply chain and ensuring that the appropriate jobs, skills and training are in place. No one will disagree with any of that; we need it all because we believe in being innovators and pioneers in this space.”
“Of course, I will contextualise my remarks. The point about the planning process is that when constituents try to do the right thing—my hon. Friend the Member for Stroud mentioned this—and want to invest in the right measures for renewables, such as double glazing or renovation works, planning prevents them from doing so, particularly in conservation areas. I have a number of conservation areas in my constituency, where people face bureaucratic hurdles to make such changes and where well-designed uPVC—unplasticised polyvinyl chloride—windows, which are sympathetic to conservation areas, are completely refused because of rigid policies. I have raised that matter with Ministers for a long time, particularly in relation to the focus on infrastructure.”
“Perhaps I could phrase the question in another way for the hon. Gentleman. His party is the largest party in local government and is in control of the London Government Association right now, where the focus is on net zero. Is the hon. Gentleman saying that there is a disregard in the policies of his party for local communities and that it comes at net zero at all costs? That is effectively the stance that he advocates.”
“This statutory instrument is of course part of a wider package, and we are not discussing that entire package today, but Ministers on the Front Bench will know of my concerns about the possibility that we will see a repeat of what happened under the early release schemes of the last Labour Government, when offenders committed crimes and absconded. That caused serious concerns and had serious implications for public safety. I am looking for reassurance from the Minister about how the Government’s approach will differ from that of previous schemes, and how we will ensure that victims feel that justice is done, and reassurance that there will be a solid effort to reduce reoffending and its causes.”
“Fourthly, can the Minister explain how the Government will deal with the enforcement of this scheme when an offender—and I am sorry to say this—makes human rights claims to try to block and frustrate their deportation from the UK? Again, that brings me back to the appeals I used to receive from the Labour party when I was Home Secretary. On the other measures announced by the Secretary of State for Justice and Lord Chancellor last week, I hope that, in his summing up, the Minister can give further details and assurances, particularly on the offender management package and the proposals for staffing. I appreciate that I am asking for specific information on staffing, but that has implications for overall offender management.”
“It gives a welcome focus on victims, and I back the Bill for supporting the rights of victims in the criminal justice system and getting that system rebalanced. That Bill is coming in because of the concern and frustration of victims, obviously including the victims of FNOs. I hope that the Minister will provide assurances and clarity about how victims will be supported. They do get some communication, but they are heavily retraumatised when they hear about those individuals being released from prison, given the implications that that may have. Thirdly, given that some offenders will be dangerous, and will show no signs of remorse or make any efforts to rehabilitate, will there still be a process for keeping dangerous offenders locked up, rather than eligible for early release?”
“I have a constituent who was a victim of such a crime, and prior to this measure coming in—under the current arrangement, which allows release 12 months early—she was concerned about the person who caused her the most appalling harm being at liberty, even if no longer in this country, and she made representations to me that the offender should not be allowed to be released early. It would be helpful if the Minister spoke about the practicalities of how these offenders will be managed. Secondly, I would welcome from the Minister details about the communications that victims will receive. As we know, the Victims and Prisoners Bill is going through this House. Many of us from across the House have campaigned for it—in my case, for almost a decade.”
“First, what consideration will the Government give to the impact on a victim of the early removal scheme, and the measures allowing release 18 months early? Many victims will expect an offender to be in custody for as long as possible, as punishment for their crimes, and they will have concerns about an offender being released and enjoying freedom in the country of their nationality. Victims of rape, sexual offences and other serious offences will rightly have significant concerns about the perpetrators of these horrific crimes effectively receiving back a degree of their liberty.”
“The SI will enable FNOs to be deported directly from prisons sooner—18 months, rather than 12 months, before release point. It is vital that offenders be removed from our country. Of course, everyone wants that, including the public, and victims in particular. I spent time during my period in Government with the victims of some of the most appalling crimes committed by FNOs, and those victims’ lives are shattered when they see those individuals not being removed from our country, but being left to be released and to rebuild their life in our country at the taxpayers’ cost, which is just wrong. I would like to ask my right hon. Friend the Minister a series of questions about the practicalities of how this scheme will work, as the change is significant and has an impact on the punitive and deterrent element of sentencing.”
“They made the case for murderers and sex offenders staying in our country and being able to live in our communities. They made human rights claims to enable dangerous criminals to stay in our country. They have shown more respect for and interest in the rights of these dangerous criminals than those of the victims, or in the public safety of people in our country. That is why I say, as a former Home Secretary, that the Labour party can never be trusted on law and order issues, or on offender management, and its previous track record on them speaks volumes. Living in the UK is a privilege, and those who come here, break our laws and commit serious offences should expect to have their rights removed and their liberty taken away. This is why we should be unapologetic and robust in our approach to the removal of FNOs.”
“Member for Brentford and Isleworth (Ruth Cadbury)—have campaigned on this year after year. In December 2020, when I was Home Secretary, 70 Opposition Members wrote to me to stop a deportation flight to Jamaica, and murderers, rapists, drug dealers—you name it—were on that flight. Day after day, Home Office Ministers would come to this House and do a valiant job in speaking about protecting the public and why the people on these flights had to be removed. It is quite shameful to hear such a level of denial from the shadow Minister, which I simply do not think is at all acceptable. I was lobbied, day in and day out—often through national newspapers, I should add. Letters were even sent to me by those on the Opposition Front Bench, in which they relentlessly broadcast their support for criminals, as they did on social media.”
“When an offender is convicted and given a custodial sentence, it is a high bar to qualify for deportation. Certainly during my three years as Home Secretary, as the Minister mentioned, we deported around 12,000 foreign national offenders, despite the pandemic and the travel restrictions at the time. With each FNO deported, our streets and communities become that little bit safer, and that is something on which we should all be focused. Those who remain in this country still pose a risk to safety. Sadly, we have seen some come out of our prisons, stay in our communities and commit further dangerous offences and serious crimes. As Ministers on the Front Bench know, some in this House—I have to say this quite starkly, particularly having listened to the shadow Minister, the hon.”
“Last week, my right hon. and learned Friend the Secretary of State for Justice and Lord Chancellor announced a package of measures to address offender management, and I thanked him for his contribution and the proposals that he outlined. Importantly, we spoke then, and I want to speak again today, about the removal of foreign national offenders from our country. It is absolutely right that the Government do everything they possibly can to remove foreign national offenders, because they are living in the UK—often on visas, and using our laws to keep themselves here when they actually have no right to remain in this country—while committing offences and posing a danger to the public. That breach of public safety is a clear violation of their right to remain in the UK.”
“My constituents are frustrated with the planning system in that, although sites are allocated and protected in neighbourhood plans, when applications come in, their concerns about those sites are not listened to by local planning committees and by the inspectorate. Will the Secretary of State tell my constituents in Witham what measures are in place in local neighbourhood plans and local development plans to protect these sites from being built on, so that the focus is on brownfield sites first and foremost?”
“We in this House are all absolutely horrified by the terrorist atrocities in Israel and the appalling way in which the Hamas terrorists have murdered, tortured and kidnapped men, women and children. I thank the Prime Minister for his important and significant statement today, and for the way in which—as he has just said—we are giving all the support to the grieving families right now. That is paramount. Can he explain from his conversations with President Sisi how the opening of the border crossings between Gaza and Egypt on humanitarian grounds will be undertaken in a way that prevents Hamas terrorists from leaving and potentially creating further atrocities in the region?”
“He will recall that in 2008, when the Labour party was in government, similar policies were pursued and there were major issues, with hundreds reoffending and prisoners on the run despite being recalled to prison.”
“I completely agree with the Lord Chancellor’s last point about prison staff during the covid pandemic, and I am very grateful to him for pointing out that the approach to FNOs must continue. He will know that between 2019 and 2022, some 12,000 FNOs were deported, despite, as he so eloquently pointed out, opposition from Labour Members. They were writing letters personally to the Prime Minister and myself. What assurances will the Lord Chancellor give the public going forward—this is about the direction of travel on this issue—that they are protected, and that offenders who are out and released back into the community, with GPS tags, do not pose a threat to the public?”
“My right hon. Friend has just mentioned Ely junction, and he will know that the great eastern main line taskforce has assiduously campaigned for that investment for over a decade. I am grateful for this announcement, and we look forward to seeing the proposal go forward. Alongside rail, which is huge in the east of England, can my right hon. Friend bring his long-term plan for motorists to Essex by bringing forward the dualling of the A120? That scheme has been delayed for another two years because of construction inflation, which I completely understand. I implore him to look at the business case and see what the scheme would mean for the economic wellbeing of mid-Essex.”
“I welcome my right hon. Friend the Secretary of State to her new role. She will be aware that the huge increase in offshore wind farms in the east of England has led to an unwelcome proposal from National Grid to put 100 miles of pylons across the area. We do not want that. We need an offshore solution. Will my right hon. Friend meet Members from the east of England to discuss this proposal?”
“I urge him to consider the nature of this debate and the points he has heard, and readdress the concerns. I invite him to Essex and to my constituency to visit our many rail stations.”
“We feel safer and more reassured by the outstanding service that station staff provide, and we want to support them during this time. The Minister knows that commuters on our line and our franchise have been at the forefront of innovation. We believe in innovation. For over a decade, our commuter groups and rail users, supported by MPs, have focused on flexible season tickets, 15-minute delay repay, more online ticketing and investment in our railway. We believe in those things, but not to the detriment service delivery. That is why I thank my hon. Friend the Member for West Dorset (Chris Loder) for convening this debate and for his authoritative opening. This is about people and rail users. If I may say so, the Minister is one of my favourite Ministers in this Government because he engages and listens.”