Gerald Jones
MP for Merthyr Tydfil and Aberdare · Labour · United Kingdom
“The Plaid Cymru Welsh Government marked their first 100 days in office last week with little fanfare—their achievements to date seem to be setting up Committees and commissioning reports, rather than focusing on the needs of the people of Wales.”
“Many of my constituents want tougher action against the criminals who hide behind businesses such as rogue barber shops, vape shops and mini-marts, which are a blight on many high streets in my constituency.”
“I thank the Minister for his statement and the work he is doing to bring this issue to a resolution. A growing number of my constituents are affected. The response from Capita has been appalling, and correspondence is taking weeks or indeed months to get through.”
“I very much welcome this defence investment plan and the confidence it shows in the workers on the Ajax programme at General Dynamics in Merthyr Tydfil. I thank Ministers for their engagement with me, with General Dynamics and with the workforce.”
“Illegal offroad bikes cause regular and unnecessary nuisance to residents across Merthyr Tydfil and Aberdare, and other parts of the country. South Wales police are constantly trying to deal with residents’ concerns, but the situation persists and is widespread.”
“Even before the current conflict in the middle east, fuel suppliers in the Merthyr Tydfil part of my constituency were charging an average of 10p per litre more than those in other parts of my constituency and neighbouring towns.”
The complete record
Every one of 1,447 lines we hold for Gerald Jones, in date order, each linked to its source. Free to read, in full, without an account. Page 25 of 29.
“It is important that we highlight the risk of the Government’s lack of certainty and clarity about their post-exit plans and the huge uncertainty that is causing businesses. As my hon. Friend the Member for Wrexham underlined, businesses and investors hate uncertainty, yet at the moment that is all we have from this Government. That reflects the views expressed in discussions that I have had with businesses in my constituency of Merthyr Tydfil and Rhymney. My hon. Friend the Member for Caerphilly highlighted the view of Norgine in Hengoed in his constituency and its hope for a soft Brexit. That message is repeated by businesses across Wales. My hon. Friend the Member for Alyn and Deeside highlighted the work that Airbus does, the various plants that it has across Europe and the need for flexibility to travel.”
“Members from across Wales, who have made clear the risks of our departure from the EU for businesses in their constituencies. It is really positive to see the number of constituencies represented by Opposition Members—my hon. Friends the Members for Ogmore, for Wrexham (Ian C. Lucas), for Swansea West (Geraint Davies), for Caerphilly (Wayne David), for Neath (Christina Rees), for Aberavon (Stephen Kinnock), for Alyn and Deeside (Mark Tami) and for Cardiff South and Penarth (Stephen Doughty), as well as my right hon. Friend the Member for Delyn (Mr Hanson) and the hon. Member for Dwyfor Meirionnydd (Liz Saville Roberts). That is in complete contrast with the lack of Members on the Government Benches, which I hope is not an indication of their view on businesses in Wales.”
“It is a pleasure to serve under your chairmanship, Mr McCabe. I congratulate my hon. Friend the Member for Ogmore (Chris Elmore) on securing his first Westminster Hall debate on this important subject and on the powerful case he made. He was right to underline the huge uncertainty for businesses in Wales at the moment and the role that the Welsh Government have played in utilising EU funds to support jobs in Wales through initiatives such as Jobs Growth Wales, which, as he outlined, will lead to 8,955 new job opportunities. He also highlighted the work to support initiatives such as the south Wales metro, Horizon 2020 and the support the Welsh Government have given to universities. We have heard from a number of hon.”
“I look forward to some clarity from the Minister on what he and the Government are doing to provide any reassurance to the people and businesses of Wales.”
“Millions of pounds and hundreds of thousands of jobs are on the line, so we need answers from the Minister. Will he offer a deal and protect the future of 100,000 jobs in Wales? I have said this previously, but for the avoidance of doubt I will repeat it. Labour respects the result of the referendum, but we must get the best deal for people and businesses in Wales from the coming negotiations, and we will get that only if the Government provide some clarity on what their strategy is and what businesses can expect. It is essential that the UK Government work closely with the Welsh Government and the other devolved Administrations in preparing for the EU exit. They owe that to the businesses and people of Wales.”
“It looks like a game of playing favourites. My right hon. Friend the Member for Delyn highlighted the support needed for industries such as the automotive industry. Labour Members believe that a modern industrial strategy for Wales should be more than just picking winners from Whitehall. Companies in Wales should get at least the same deal from the Westminster Government as companies in England. If the Minister will not give that commitment to Ford, perhaps he will consider another major company in Wales, one of the biggest employers and investors—Airbus. It, too, needs to know what the future looks like. We need a straight answer from the Minister. Will Airbus get the same deal from the Government as Nissan? Airbus spends £4 billion with suppliers, supporting approximately 110,000 jobs.”
“It is vital for the future of that site and the jobs that are linked to it through the supply chain, as we have heard this afternoon, that post Brexit, it is able to operate on the same terms as competitors such as Nissan. In refusing to give guarantees to Ford, the Secretary of State is offering businesses in Wales a worse deal than those in Scotland or Northern Ireland. We know that because his Cabinet colleagues, the Secretaries of State for Scotland and for Northern Ireland, committed at the Dispatch Box to offering the same protections for businesses in their respective countries as those offered to businesses in England. Is Wales getting a worse deal than Northern Ireland and Scotland? If so, can the Minister tell us why? If not, why will he not guarantee Ford the same deal as its competitors?”
“Given the significant impact that the EU exit could have on Wales and, more importantly, the impact that the wrong deal could have on our country, that excuse for an answer is completely unacceptable. Is it asking so much for the Minister to share with us the assessment that he has made of the biggest challenge facing our country? Will he today put on the record the Government’s assessment of the economic value to Wales of the UK’s membership of the single market? My hon. Friend the Member for Cardiff Central also asked at the last Welsh questions whether Ministers would commit to supporting jobs at the Ford plant in Bridgend post 2020 by offering Ford the same post-Brexit guarantee as the Government recently gave its competitor, Nissan.”
“So far, this has been a Government of smoke and mirrors, confusion and obstinacy. Whether through ignorance or incompetence, they will not give a straight answer to the simplest of questions. Furthermore, in a written question, the shadow Secretary of State, my hon. Friend the Member for Cardiff Central (Jo Stevens), asked what estimate the Secretary of State has made of the economic value to Wales of the UK’s membership of the single market. However, again, rather than answering the question, which might help to highlight what the impact of a hard Brexit could be on Wales, he said: “I recognise many businesses in Wales trade with the single market”.”
“Friend. It was asking what assessment the Minister’s Department has made of the biggest issue facing our country since the second world war and what plans the Government have to help mitigate the negative effects. However, the Minister replied: “I am somewhat disturbed by the hon. Lady’s comments. Time and again, I hear Opposition parties talking down the Welsh economy.” —[ Official Report , 30 November 2016; Vol. 617, c. 1509-1510.] That was not an appropriate response. In fact, it was quite shameful, and it does a disservice to the office that the Minister holds not to engage with that as a genuine question. If the Government are planning to offer support to protect jobs, businesses in Wales need to know what that package will look like and when it will come.”
“Despite the time that has passed, neither the Minister nor the Government have done anything to give businesses any clarity or certainty, leaving people, as my hon. Friend the Member for Ogmore so clearly pointed out, in the dark about their futures, their careers and their businesses. At the recent Welsh questions, my hon. Friend the Member for Clwyd South (Susan Elan Jones) quite reasonably asked the Minister: “Can he tell us whether his officials have made any estimate of how many jobs in Wales will be lost if the UK leaves the single market and what he and his Government are planning to do about it?” We are elected to Parliament to represent our constituencies and their interests. As the Opposition, it is our democratic duty to scrutinise and challenge the Government. That was not an unfair, partisan or trick question from my hon.”
“We heard just today the announcement about a range of large-scale infrastructure projects taking place across Wales. The last time that I spoke in a Westminster Hall debate from the Front Bench, I said: “The Government have a clear and pressing duty to reduce…uncertainty. We have all heard of investment decisions that have been delayed and of businesses that are genuinely worried for their futures. People voted to leave, but they did not vote to damage our economy, so the Government need to step up and set out their plans more clearly to deliver the clarity and business confidence we so badly need.” —[ Official Report, 25 October 2016; Vol. 616, c. 40WH.] I still stand by every word of that today.”
“My hon. Friend makes a very important point. It underlines the position that we are in: we have no direction from the Government. They say that Brexit means Brexit and they are not willing to give a running commentary on what is happening. We understand that up to a point, but we are not asking for a running commentary. As hon. Members know, we are asking for the UK Government’s direction of travel, but unfortunately that has not been forthcoming. I pay tribute to the comments of my hon. Friend the Member for Cardiff South and Penarth on the work of the Wales MEP Derek Vaughan, who continues to stand up and speak out for Wales. I also agree with my hon. Friend’s comments on the Welsh Government continuing to promote Wales and secure funding for infrastructure projects.”
“While I support having a diversity of vehicles available, there are reports that the Army is planning to reduce its number of tanks by a third. At a time when Russia has announced a new generation of vehicles, ours will reduce from 227 to 170. Does the Minister agree that now is not the right time for this sort of announcement to be made, because it sends out completely the wrong message about our defence?”
“The cut was to be introduced in two stages: an initial 8.75% reduction last year with a planned further cut of 8.75% cut in April this year. The second cut was postponed for one year by Mr Grayling’s successor, Mr Gove.”
“It was rumoured that long-established and trusted law firms would disappear and that those that had been a presence on the local high street and had served their local communities for decades would be replaced by warehouses of inexperienced and exploited paralegals. It was also rumoured that removing those firms from the high street would leave no physical presence, which would be replaced with a faceless website and call centre run by G4S, Tesco or even Eddie Stobart. The Government abandoned their restructuring of criminal legal aid and opted for more cuts. Mr Grayling imposed a reduction of 17.5% on solicitors’ fees, a huge reduction in resources that would have serious implications for any business.”
“While it is abundantly clear that many QCs have done and continue to do well from legal aid, the position is very different for the majority of junior barristers. Some reported at the time not being paid for their work or paying more in travel to get to court than they would receive for the court appearance itself. Solicitors firms throughout that time have had to do much more with much less. The profession told of a real and present fear that it simply could not take more cuts. Diminishing fees would mean greater case loads and pressure to accumulate more clients and devote less time to those cases, all in order to stay afloat. For some professionals, that would mean compromises in quality and integrity that were a bridge too far, and they feared that firms willing to stack ’em high and sell ’em cheap would prevail.”
“Outside the Old Bailey here in London and outside courts across the country, we have seen the strange sight of gowned and bewigged lawyers protesting against cuts to legal aid. That, in turn, gave rise to more curious sights still: a huge and grotesque papier mâché likeness of the right hon. Member for Epsom and Ewell being carried aloft around Parliament Square, and the barrister and former Tory MP Sir Ivan Lawrence taking to a platform erected in Old Palace Yard to call on the legal profession to strike. If 2016 has been the year that saw old certainties undermined, perhaps we should have seen it coming from that moment alone. The question is, what brought criminal lawyers to that point? The profession has not seen a rise in fees for more than 20 years.”
“Member for Epsom and Ewell asserted, without providing evidence, that the legal aid bill was spiralling. He also asserted, without providing evidence, that the public had lost confidence in the legal aid system and that campaigners were using judicial review as a tool to block his Government’s unimpeachable legislative programme. We can debate whether the economic argument was ever really made out. However, those reforms were a further restriction on access to justice. Worse still are the restrictions on judicial review, which can only be characterised as a flagrant set of measures to reduce Government’s accountability to the people. During the past six years, we have witnessed a curious sight little seen before.”
“Perhaps her reason for not acting is that she is in possession of another review—a review of the effect of employment tribunal fees—that the Ministry of Justice appears to be sitting on, which we strongly suspect is because that review is critical of the fees. In 2013, the then Justice Secretary, the right hon. Member for Epsom and Ewell (Chris Grayling), introduced more reforms. He sought to impose restrictions on the availability of judicial review; to restrict the ability of foreign nationals to receive publicly funded legal assistance; to remove publicly funded legal assistance for nearly every area of prison law; and to make further cuts to immigration law and to family law. A proposal for competitive tendering for criminal legal aid fees was also floated, but later abandoned. The right hon.”
“Divorce proceedings, child contact arrangements and financial and property disputes are no longer eligible, save where there is evidence of domestic violence. At the time of LASPO coming into force, the Government made a commitment to review the effects of the Act within three to five years. We are squarely in that timescale now. The calls for that review to start have reached a crescendo. In recent months, the Trades Union Congress and Amnesty International have produced reports highlighting the scale of the problem. I pay tribute to both organisations for their work. It is surely time that the Justice Secretary set that review in motion.”
“My constituency of Merthyr Tydfil and Rhymney shares with the neighbouring area of Rhondda Cynon Taf just a single provider of legal aid housing advice. The figures show that civil legal aid cases have decreased dramatically since LASPO became law. In July this year, Young Legal Aid Lawyers, along with the Legal Action Group and the Legal Aid Practitioners Group, wrote to the Prime Minister. They explained that in 2012-13, before LASPO, there were 724,243 civil law cases funded by legal aid. By 2015-16, that figure had plummeted to just 258,460. As they told the Prime Minister, that is a picture of justice denied. The Act removed most private family law matters from the scope of legal aid.”
“For those seeking legal help with debt advice, there is no support—no support for housing advice, unless someone faces being made homeless, and no support for welfare benefits advice; the latter is particularly troubling. Past figures show that many appeals against the Department for Work and Pensions are successful. Between December 2014 and June 2015, 53% of those who appealed against fit-for-work decisions had that decision reversed. People would have to go to court far less if the decisions of Government Departments were better. The cuts have given rise to a geographical concept I have never heard of before: a legal aid advice desert. The Law Society has a campaign devoted to the eradication of the cuts. There are areas of the England and Wales jurisdiction where legal aid advice for housing cases is disappearing.”
“For those who commit criminal offences, the situation is very different, but no doubt many of them wish the law would leave them alone. There have been cuts to legal aid funding in many areas of law since 2010. It would be wrong to suggest that cuts have been visited only on criminal legal aid, and it is important to put things in context. First came the Legal Aid, Sentencing and Punishment of Offenders Act 2012. At that time, the right hon. and learned Member for Rushcliffe (Mr Clarke) was the Justice Secretary and Lord Chancellor. The Act removed eligibility for publicly funded legal assistance from a raft of areas of social welfare law.”
“The Government speak about court users, who must contribute to the running of the courts, as if most people have nothing better to do than spend their lives in court or as if people relish rushing off to court as often as they can. The truth of people’s attitude is, of course, quite different. I can do no better than quote a giant of the Labour movement and labour law, Lord Bill Wedderburn. In his seminal 1965 book “The Worker and the Law”, he wrote that “most people want nothing more from the law than that it should leave them alone”. The truth is that most people would hope never to have to use the courts—the employee who is being underpaid or unfairly treated, the businessperson owed money by a customer who will not pay or the mother who is injured in a car accident on the school run.”
“I beg to move, That this House has considered equality of access to justice in the criminal justice system. It is a pleasure to serve under your chairmanship, Mr Gapes. I am pleased to have the opportunity to discuss this important topic. In the past six years, many lawyers have spoken of their fears about access to justice. When they do, they are often accused of special pleading, as if only lawyers care about people being able to use the protection our laws afford us. There is a problem in this country with the debate about access to the courts and the provision of legal aid. The Government say that our legal aid budget is generous.”
“Many people rely on public transport and for them the journey time is greater. With those closures and greater travelling times comes a diminution in the principle of local justice.”
“Access to justice does not apply only to those accused. Victims of crime also need access to justice. They must be confident that their case receives the attention it deserves, that it is adequately resourced and that it is handled with care and expertise. Austerity has made access to justice more difficult for thousands of people, not just for the reasons I have given. Yes, the Government have cut legal aid and the budget for the Crown Prosecution Service, but they have also closed courts around the country. In February, it was announced that 86 courts and tribunals would be closed, but it was reckoned that 97% of citizens would be able to reach their required court within an hour by car. That is fine for those who have a car and drive, but what about those who do not?”
“The answer is not to deprive people of representation. If the state and the public choose and demand that certain activities are to be criminalised, a cost is involved. It is the mark of a civilised society. We must ensure that those who want representation are represented. Only then can we be confident they are properly tried, and properly acquitted or convicted. A proper trial means competent prosecution and defence, and since 2010, the Crown Prosecution Service too has seen significant restraint. Its budget has been cut by around 25% and its staff has been reduced by 2,500. The Government will say this has not led to any problems and cannot be blamed for trials collapsing, cases being dropped or disclosure of important evidence being missed, but the truth is that the service is stretched and that has implications for access to justice.”
“I am sorry, Mr Gapes. It is hoped that the new Justice Secretary will shortly confirm that there will be no further reduction, but the warnings from lawyers to the Government have continued. They have warned about the future of the justice system, miscarriages of justice, and two-tier justice with one law for the rich and another for the poor. That is the peril we risk creating if ordinary people are denied proper legal representation. Wealthy defendants in criminal cases sometimes seem to have unlimited resources and create the mistaken impression that justice can be easily bought or easily evaded. That may be unpopular. People convicted of the most serious offences may have benefited from legal aid. Newspapers often howl with outrage at the sums involved, but such cases are often the longest and most complex.”
“They have been invited not for their party sympathies, but for their expertise. An interim report was recently launched and is already a great piece of work with innovative and exciting ideas. It is hoped that it will be finalised next year. Lord Chief Justice Thomas observed earlier this year that “our justice system has become unaffordable to most”. There can be no greater indictment of the position we find ourselves in today. I hope the Minister can offer some reassurance but, sadly, I do not hold out much hope.”
“Solicitors in Exeter were left frustrated by a new court system enabling all defendants to appear over a video link from local police stations to Plymouth magistrates court but which, however, denied them proper and private consultations with their clients. Technology must be utilised, but it must not be assumed to be good in and of itself. It must not be adopted without allowing defendants a proper defence—there must be no compromise on that. We are worried about access to justice. One of the first acts of my right hon. Friend the Member for Islington North (Jeremy Corbyn) on becoming leader of the Labour party was to ask Lord Bach to convene a commission to assess access to justice in our system, and it is considering what can be done to improve the current situation. An independent group of commissioners is looking at the whole system.”
“My hon. Friend makes an interesting and correct point, which underlines the position across the country where access to justice has been denied to too many people. It has been replaced not with an improved service, but with a diminution in the principle of local justice. The Government have rightly looked at technology to ameliorate some of the problems. Trials have been launched with greater use of video links, including for defendants who need not appear in court unless necessary. Mobile vans have been parked near witnesses’ homes to allow them to give evidence without going to court. However, there are other examples, to which my hon. Friend alluded.”
“Given that the UK Government and, in particular, senior Ministers are currently doing their best to offend the international community, it falls to Wales and the Welsh Government to promote inward investment. So will the Minister join me in congratulating the Welsh Government on the role they have played in promoting Wales and securing the highest level of inward investment on record? Furthermore, what support will he give to ensure that this success is sustained following the UK’s exit from the European Union?”
“As the Foreign Secretary may know, people sometimes say things during election campaigns that are falsehoods or exaggerations in order to win. Can he provide any assurance that that was the case when President-elect Trump called the agreement with Iran “the worst deal ever negotiated”?”
“Does she agree that the Post Office must ensure that consultation is meaningful and that any decisions it takes about the future of post offices should be in line with what its customers want and expect?”
“In addition, proposals were put forward without the support of the current post office operators, who wish to maintain the current location and are likely to lose their jobs as a result of the post office being franchised. I am deeply concerned that many of my constituents in that area feel that the Post Office has not listened to their concerns. Many feel that the current popular post office meets their needs and they do not understand the need for change at this time. A large number of local residents have threatened not to use the post office in future if proposals are implemented. For post offices to remain a viable part of community life, the Post Office needs to be responsive to and understanding of the concerns of its customers. Will the Minister comment on the general principle of the Post Office’s response to public consultation?”
“Following an extensive consultation process, the Post Office recently announced that it is proceeding with the relocation of a post office at Elliots Town in my constituency under the modernisation and transformation programme. Those proposals are bitterly opposed by the local community. In this case, the consultation process involved two public meetings attended by more than 100 local residents on each occasion; representations from local councillors, myself and the Assembly Member; and a petition signed by more than 1,000 local people, who raised common issues of concern about the suitability of the proposed new location in terms of access, privacy, parking and so on.”
“In my constituency, there are many isolated communities, and many people who go to the post office to post letters or collect pensions also benefit from the social interaction there. We know that lifestyles have changed. I am sure we all understand that, although in the past post offices were used for a multitude of services, many of those services are now available elsewhere or indeed online, so it has become increasingly difficult for post offices to remain viable without diversifying. However, changes to the delivery of post office services need to be carried out in consultation with and with the support of local residents, who are, after all, the customer. I have particular concerns about the process of making major changes to the delivery of post office services.”
“It is a pleasure to serve under your chairmanship, Mr Wilson. I too will be brief, because I am conscious of time. I congratulate my hon. Friend the Member for Luton North (Kelvin Hopkins) on securing this important debate. Post offices provide an essential service to communities right across the UK. It is important that, through any potential future changes, that service remains rooted in our communities and that we keep the public at the heart of the services provided. The Post Office has been described as a national institution that is at the heart of society. Many post offices, like the ones in my constituency, are more than just a post office; they are a hub for the community. Most are also shops or a place to buy confectionery or stationery.”
“As we know, the seriousness of assaults varies, but in many cases officers are off work for some time. Obviously much distress is caused to the individuals involved, but during the periods when they are off work an even greater strain is imposed on police workloads. I support the motion, and I urge other Members to do so as well.”
“An assault on a police officer doing their lawful duty is, as we heard earlier, an assault against society. Currently, such assaults are covered by section 89 of the Police Act 1996. However, although sentencing allows for a custodial sentence of up to six months, the reality of a conviction for assault on a police officer is rare. It is more common for a caution, a fine or a suspended sentence to be imposed. Latest official figures show that 7,829 criminals were convicted of assaulting police officers last year, but only 1,002 of them were sent to prison. Most of my constituency is covered by South Wales police, but a third is covered by Gwent police. Both forces have recorded instances of assault, including biting and spitting at officers.”
“That assurance will give officers the confidence that they will be fully supported and protected by the criminal justice system. In my experience, the vast majority of the public do respect the police and the job they do. Luckily, most people do not have direct contact with police officers, but are reassured that the police are there doing their job to keep them and their communities safe. Unfortunately, a few openly attack or assault officers. We must all send a strong message that that is unacceptable, and those who seek to harm officers will indeed face severe consequences and robust sentencing on conviction. We know that police officers put themselves in harm’s way in the course of their duty, and they do it selflessly. However, the view that being assaulted is “just part of the job” cannot be right.”
“During my time on the parliamentary scheme, as I shadowed police officers in the course of their duties, I was impressed at first hand by just how committed and passionate they are. It is alarming that, last year, an estimated 23,394 police officers were assaulted while undertaking their duty. This equates to 64 assaults every day. Police numbers have been much reduced since 2010, with the loss of about 19,000 officers. Clearly, this reduction puts added pressure on police officers and has a detrimental impact on morale and officer safety. Most people do their jobs in safe surroundings, while police officers face dangerous situations and risk their own safety every day. As people who work hard on behalf of society to keep us all safe, police officers deserve to have the full backing of the law in the event that they are assaulted.”
“I am grateful for the opportunity to contribute to today’s very important debate, and I congratulate my hon. Friend the Member for Halifax (Holly Lynch) on spearheading this cause and on the powerful case that she made. A very moving maiden speech was also given by my hon. Friend the Member for Batley and Spen (Tracy Brabin). In common with other hon. Members, I have the utmost respect for our police officers and for the job they do in keeping our communities and our country safe. Over the past few months, I have had the privilege of taking part in the police service parliamentary scheme. I have always felt, albeit from a distance, that police officers go over and above the call of duty when carrying out their role.”
“Again, if HMRC had been monitoring the contract, the situation might not have accelerated to the extent that we have seen. Lessons must be learned. Actions by Concentrix have caused extreme hardship and have completely lacked in compassion. As my hon. Friend the shadow Chief Secretary to the Treasury outlined, many of these cases have involved real suffering. People in Merthyr Tydfil and Rhymney and across the country deserve answers, and I look forward to hearing them from the Minister today. I thank the Minister for supporting the motion and for not seeking to divide the House this afternoon.”
“The common factor is the lack of understanding or compassion on the part of the contractor engaged by HMRC. We know that many payments were stopped but that the decision was successfully overturned in around 90% to 95% of cases that went to appeal. Although Concentrix must bear its share of responsibility for the hardship that people have faced in recent months, HMRC, too, has to bear its share for allowing the situation to become such a mess. Does the Minister accept responsibility for the lack of scrutiny, and what lessons is HMRC learning from this debacle? Concentrix’s failures have laid bare policy failures by the Government, because it certainly appears that, in this whole episode, there has been a deliberate attempt to target single parents.”
“Following much stress, and my constituent having to provide extensive evidence that she did not have an undeclared partner, it transpired that the basis of the action by Concentrix was out-of-date records of a previous tenant at the address. In a similar case, a constituent had her tax credits stopped because Concentrix required evidence that the tenant lived alone, as a random check on the electoral register had shown a previous tenant. It transpired that that previous tenant was now in prison. In yet another case, a constituent wrote to Concentrix to confirm and provide evidence that she was a single parent, yet it still took two months to investigate and reinstate the claim. I could highlight a good many more cases, but I accept that a number of Members wish to contribute to the debate and that many of these cases are similar.”
“As we have heard, the situation has resulted in many families relying on food banks—that has certainly been the case in my constituency—and in some cases people have been going without. This is utterly shameful. It is not as though Concentrix has been quick about some of its checks; the majority of people seem to have had money withheld for two months or longer. How can people, many of whom are already on a low income, be expected to cope for long periods of time? One of the many cases my office staff have dealt with relates to a constituent who had her tax credits stopped because it was believed that she had an undeclared partner—we have heard similar stories this afternoon.”
“I am grateful for the opportunity to speak in this important debate. In common with other hon. Members, I have been appalled by the complaints that my office has received about Concentrix from worried constituents who have faced extreme hardship following its actions. I understand that a provider may want to conduct checks to ensure that money is provided to the right people, but stopping money to parents in this way while checks are carried out is wholly unacceptable. As many Members have said, Concentrix’s action has caused extreme hardship to many of my constituents and people across the country. People invariably use this income to provide food and essentials for their children, and it is totally unacceptable for them to be without that money for a period of time.”