Victoria Atkins
MP for Louth and Horncastle · Conservative · United Kingdom
“Oh dear. This may be the last time the Secretary of State gets to give such an inadequate answer to what is a reasonable question about her grip on her Department. But let us look at Labour’s wider chaos.”
“In recent weeks, DEFRA’s quangos have made headlines: the Environment Agency is failing to prosecute waste criminals, instead going after virtuous volunteers who are cleaning up the rivers for it; Natural England is demanding more madcap fish schemes at Hinkley Point C, on top of its recommended £700 million fish disco policy, all of whic…”
“There are many questions still left unanswered in this report, and I hope that the Secretary of State will try to answer them rather than deflect, because that has been noticed. The plan looks to double the funding for Environment Agency inspections. Why are this Government focusing on bureaucracy rather than helping farmers survive?”
“In another leap from reality, the Government’s negotiations with the EU get barely a mention in this document, despite the enormous consequences they will have for farming businesses. CropLife UK has estimated that this EU reset could drain £810 million from UK farms and sacrifice almost 9,000 jobs from our rural constituencies.”
“We Conservatives view DEFRA as a vital economic Department, so we agree with its efforts to recalculate farming and food producers’ contributions to the economy. By the way, I note that Reform calls itself the farmer’s friend, yet there is not a single Reform MP in the Chamber.”
“As Labour MPs and Ministers in the Department for Environment, Food and Rural Affairs voted repeatedly for the family farm and family business taxes, DEFRA Ministers shut down farming payments without notice, including the SFI. Sadly, the record of this Government is rising food prices and a record number of farms closing.”
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“It is always a pleasure to welcome the hon. Gentleman’s thoughts into a debate and, indeed, we have discussed antisocial behaviour on a number of occasions recently. As I have always been very keen to point out, if a local area finds a way that works for it, then, of course, that is to be supported. Let me just mention the 2014 Act here. I am sure that the hon. Member for Birmingham, Erdington knows this, but I keep trying to address it when I am in the Chamber, just because the more awareness our constituents have of it, the more—hopefully—they will use the power if they are able to do so. The Act introduced a community trigger and a community remedy, which means that victims of persistent antisocial behaviour can demand a formal case review where a locally defined threshold is met.”
“For example, in most recent week of sustained activity, police officers made 586 arrests, engaged with 519 vulnerable adults, and with 364 children for safeguarding purposes, and 46 weapons were seized. We are also supporting a new national police capability to tackle gang-related activity on social media. On the early intervention theme, we have introduced a new £200 million youth endowment fund that will be locked in for 10 years, enabling projects and charities to have much longer funding options available to them.”
“That may seem obvious, but removing the incentive for crime means offering young people sustainable life chances and a real alternative to a life of violence. That is why one of the schemes we have announced is the early intervention youth fund totalling £22 million, which is funding 29 projects endorsed by police and crime commissioners. Of that, £2 million has been allocated to the west midlands police and crime commissioner until March next year to help West Midlands police to communicate and disseminate key messages and to target those who are most at risk of serious violence. We have also invested in a national county lines co-ordination centre, which has seen really significant results in the few months it has been operating.”
“We are taking forward a range of actions, with local and regional partners, to tackle serious violence. Last week, my right hon. Friend the Policing Minister and I hosted a briefing to update Members on the Government’s work in this area. We intend to do that regularly because we know that this is a matter of real concern to colleagues across the House. We were pleased to be able to help colleagues to understand some of the work that we are undertaking. In terms of the national picture, the serious violence strategy puts a greater focus on steering young people away from crime while continuing to promote a strong law enforcement response. We very much believe that the best way to tackle crime is to stop it happening in the first place.”
“Although drug misuse is at a similar level to a decade ago, some indicators have been worsening. In part, that is driven by external factors such as an increase in global cocaine production. In response, the Home Secretary has launched an independent review of drugs, led by the eminent Professor Dame Carol Black. The review will look into the ways drugs are fuelling serious violence in the 21st century, and we look forward to its initial report in the summer. There is a strong link between drug use and offending, as 45% of all acquisitive crime is committed by regular heroin, cocaine or crack cocaine-using offenders. I must touch on serious violence, because all too often in this House we have cause to reflect on the terrible scourge that serious violence is in our local neighbourhoods, streets and communities.”
“Under the Housing Act 2004, larger properties occupied by five or more people forming more than one household require a licence. The hon. Gentleman is organising a summit to bring together housing associations, local authorities and local agencies. I very much hope that that will reassure him that licences are being applied for and are being applied appropriately in his local area. The hon. Gentleman rightly raised the wider issue of drug use, which of course plays a role not just in lower level antisocial behaviour but in the rise of serious violence. I will come to that in a moment. We are absolutely committed to reducing drug misuse and the harms it causes—not least because the criminals who supply drugs and exploit vulnerable people are making a profit off the back of those who are addicted to such substances.”
“We have listened to concerns in local communities and the housing sector, and know that a positive and vibrant local private rented sector can be a great thing for a local community. Licensing has been effective in driving improvements in the quality and management of larger houses in multiple occupation. However, there has been an increase in landlords letting out smaller HMOs, which do not require a licence, and there are problems with some of those properties. To address the issue, we have extended mandatory licensing to single and two-storey properties. We have also set national minimum room sizes for sleeping accommodation and a requirement for landlords to comply with local authority refuge schemes, which came into force in autumn last year.”
“I am pleased that the police and crime commissioner has committed to increasing officer numbers by 200 over the next two years, taking full advantage of the police funding settlement that was passed just a few months ago. The Home Office chairs a national board on antisocial behaviour, which brings together representatives from key agencies to share information and reflect best practice. I hope that that will help individual forces to ensure that they try everything they can to address the ever-changing problems of antisocial behaviour, of which the hon. Gentleman has given some examples. The hon. Gentleman mentioned houses in multiple occupation, and he did so responsibly in that he made it clear that he was not talking about the whole private rented sector.”
“The hon. Gentleman will know that we rightly debated the reasons for the very difficult decisions that had to be made in 2010, but, as the Prime Minister herself has said, we are now managing the economy so that we can begin to invest more in the services that are so vital in all our constituencies. Indeed, the hon. Gentleman will be pleased that this year we have managed to put forward a settlement that will increase police funding by more than £1 billion in the year 2019-20—with the help of police and crime commissioners, as I am always happy to say—including through the additional £100 million serious violence fund that was recently announced in the spring statement. I will return to that in a moment.”
“We cannot overstate the importance of people feeling safe from crime on their own streets and in their own communities. We believe that through concerted and collaborative action, we can bring the perpetrators to justice, mitigate the impact on other residents and offer young people a real alternative to a life of crime. Question put and agreed to.”
“Gentleman said, it has to be about working together, with the various agencies taking a collaborative approach. That is why we have run a consultation on a new legal duty to underpin a public health approach to tackling serious violence. We are considering the responses to that consultation very carefully. I thank the hon. Gentleman for his contribution and other colleagues for their contributions. I hope I have provided some reassurance that the Government are determined to tackle antisocial behaviour and crime, while recognising that this must be led at a local level by not only the police but a whole range of local agencies and authorities, to ensure that the wonderful area he described—not confined to Slade Road; he mentioned many places—remains a happy and safe place to live.”
“We are conscious of the fact that the summer holidays can, sadly, provide opportunity for criminal activity, so we have arranged for teachers across the country to receive plans for lessons on knife crime and how to avoid carrying a knife, if that is appropriate for their pupils. Again, that will spread the message that it is not normal to carry knives. It will challenge myths and help 11 to 16-year-olds understand the realities of carrying a knife. Legislation is an important part of the measures to tackle serious violence and antisocial behaviour. The House has just passed the Offensive Weapons Act, to target the sale of knives, corrosive substances and some firearms. We are aware that it cannot be a matter of law enforcement alone. As the hon.”
“But this is just part of our overall programme across Government, including, for example, work by the Department for Digital, Culture, Media and Sport, the Ministry of Housing, Communities and Local Government, and the other Government Departments I have referred to, as well as the troubled families programme. A range of measures are being conducted to help to impact not just on children’s vulnerability to serious violence but a whole range of other issues. It is also important that we get the message out that carrying a knife is not normal. We have a campaign called #knifefree, which has been running for some time and has had 6 million views. It sends out the message that it is not normal to carry a knife, that there are alternatives and that help is available if a young person or their carer or parent is worried.”
“I think we all have to recognise that youth services must develop in line with social mores and the modern ways in which we live. Of course, youth services are the responsibility of local authorities, but through programmes such as the troubled families programme there are different ways of reaching different children and families. As I say, the point of the endowment fund is to lock in this investment so that the money will be targeted at young people who are at risk of serious violence, either as perpetrators or as victims. We believe that it could really produce some very significant results from the range of projects that we imagine it will fund. It focuses particularly on young people aged 10 to 14.”
“Just some of the actions we are taking to tackle knife crime include: strengthening the law through the Offensive Weapons Act 2019; establishing the national county lines co-ordination centre; consulting on a new duty to support a multi-agency public health approach; launching the £100 million serious violence fund in the spring statement; and providing new lesson plans to schools as part of our #knifefree campaign. We take careful note of the Metropolitan Police Commissioner’s recent comments about knife crime levelling off, and I am sure we all support the police’s efforts to tackle this.”
“I have to say that I think this is such a serious subject—I understand the hon. Lady’s comments about her constituency—but I do not think this is the appropriate forum to make those sorts of comments. What I do know is that the Government, working with the police, local authorities, the medical profession and educationalists, are doing everything we can not just to tackle the causes of knife crime through law enforcement efforts but to intervene early to stop young people carrying knives before they take that terrible step, which can affect not only their lives but other families and communities.”
“I am very happy to look into that. The hon. Gentleman will know that, through the Anti-social Behaviour, Crime and Policing Act 2014, there are six powers available to the police and to local authorities and agencies to tackle, in a flexible way, the terrible crimes that can be occasioned by antisocial behaviour.”
“As the proud Member of Parliament for one of the most rural constituencies in England, I know only too well the trouble that farmers and landowners can have with antisocial behaviour, including, for example, hare coursing. A range of powers is available to the police, depending on the type of criminality involved. I am very happy to involve my hon. Friend in the discussions we are currently having to see what more we can do to tackle hare coursing in particular.”
“We are committed to tackling antisocial behaviour, which is why we reformed the powers available to local areas through the Anti-social Behaviour, Crime and Policing Act 2014. Although we recognise there has been a small increase in the number of people who have experienced or witnessed antisocial behaviour in their local area, we would expect local areas to use the powers in the Act to tackle ASB.”
“I thank the right hon. Gentleman for raising the point about the community trigger. We, as constituency MPs, can really help to publicise the power of the community trigger and how members of the public can use it to review decisions with which they do not agree. On police funding, he will know that we have just voted through up to an extra £1 billion, with the help of police and crime commissioners, to put into policing. Of course the Home Secretary has set out his commitment to resources as well.”
“I am concerned to hear of the experience of my hon. Friend’s constituents. He is right to ask about vehicle theft and the terrible impact it can have on victims. Vehicle theft is a priority of my right hon. Friend the Minister for Policing; indeed, he is bringing together industry, the police and others to help to ensure that the response to vehicle theft is as robust and technologically up-to-date as it can be.”
“The statistic the hon. Lady cited is sobering. I see no reason why charity shops should not be included in the review. I encourage all Members of Parliament to advertise the call for evidence, which we are holding precisely because we want to find out the nature and extent of the problem. I very much look forward to discussing it with the hon. Lady in due course.”
“I am grateful to the hon. Lady for that question. She is right to identify the fact that there is emerging evidence that gangs are ensnaring girls, in particular to rape them, but also to conceal weapons and drugs for the larger gang. If I may, I will write to her with the precise details. I am pleased that she has raised this because we tend to think of male members of gangs, but she is absolutely right to remind us that this includes girls as well.”
“This Government are committed to tackling and preventing crime and antisocial behaviour, and we recognise the particular challenges that smaller towns and communities may face, including in Northern Ireland; we may not have heard all that we wished to hear from Northern Ireland, but I am sure the hon. Member for Strangford (Jim Shannon) will tell us what is happening there.”
“It is a pleasure to serve under your chairmanship, Mr Gray. I congratulate the hon. Member for Batley and Spen (Tracy Brabin) on securing this interesting debate, which looks at the issue from the perspective of smaller towns and communities—we call them villages in my part of Lincolnshire—and I am pleased to take part in it. I thank hon. Members from across the House for the examples they have given of crime and antisocial behaviour in their constituencies. There have been some particularly moving examples, and I am sure the whole House is united in hoping that those who have been devastated by those crimes get the help and support they need.”
“The hon. Gentleman is absolutely right that it is a community effort, in spite of the importance of law enforcement. That is why, in our Anti-social Behaviour, Crime and Policing Act 2014, we put in place six powers, some of which can be exercised not just by the police but by local authorities. We appreciate that there will be different solutions to different problems in different areas. The debate is about “rising crime”. I fully recognise the concerns that Members have raised, but I must remind them of the analysis by the independent Office for National Statistics, which sets out that most people are not victims of crime, and that the likelihood of becoming a victim remains low. We also recognise that there has been a genuine rise in serious violent crime, and there is a range of actions under way to tackle that.”
“That is precisely why, as well as putting in place the suite of measures that we have touched on in this important debate, we have secured an extra £1 billion of funding for the police. That is already enabling police and crime commissioners, including in West Yorkshire, to increase the recruitment of police officers. As always, I thank hon. Members for their contributions. I very much look forward to debating this issue again in the future. I think we all recognise that concerns about the safety of our constituents and our communities are central to our work here, and to our taking a collegiate approach across the House to ensuring that our country is a safe and comforting place in which to live.”
“I very much hope that we will be able to announce the results of that consultation in due course. Hon. Members also mentioned the impact of antisocial behaviour. We absolutely recognise the impact that forms of antisocial behaviour can have, which is precisely why we introduced the Anti-social Behaviour, Crime and Policing Act 2014. The point of the six powers in that Act is that they are flexible and give local forces and local authorities discretion in how they deal with instances and patterns of antisocial behaviour in their areas. In summary, we very much recognise the impact of crime on not just big cities, but market towns, urban towns, if I am allowed to use that phrase, and villages.”
“We are conducting an independent review of drug misuse, which will report its initial findings to the Home Secretary in the summer. As colleagues have mentioned, we have established vehicle theft and burglary taskforces to bring together Government, the police and industry in order to improve our response to those crimes. With reference to burglaries, we are looking at building standards and whether we can design out crime, as has happened in the past with vehicle theft. We continue our work with moped-enabled crimes; in London there has been a heartening decrease in that type of crime. That shows that working across civil society, industry and local authorities can really bring dividends. Colleagues will also be aware of the announcements about retail crime we made recently with regard to the Offensive Weapons Act.”
“I am sure that many colleagues are conscious of the exploitation of young people by criminal gangs. On serious violence, we are looking at how gangs communicate in the 21st century and helping the police to tackle gang-related activity on social media. We recently passed the Offensive Weapons Act 2019, which tightens up the law on the sale of knives and corrosive substances. We are in the middle of a consultation, to which I encourage hon. Members to respond, on a new legal duty to underpin a public health approach to tackling serious violence. We have introduced a new £200 million youth endowment fund that will be delivered over 10 years. It is locked in. That money will be invested, and it will support long-term interventions with children and young people at risk of involvement with crime and violence.”
“In our serious violence strategy, we put a much greater focus on steering young people away from crime while continuing to promote a strong law enforcement response. We are investing in early intervention projects—my hon. Friend the Member for St Ives (Derek Thomas) made that important point. I am delighted to tell the hon. Member for Batley and Spen that West Yorkshire is receiving more than £1 million until March next year to allow the police, community safety partnerships and others to work together on a programme of early intervention projects to prevent serious violence in the county. We have also launched the national county lines co-ordination centre, and its work has produced huge benefits; in a single week in May, there were 586 arrests, and 519 vulnerable adults and 364 children were engaged with for safeguarding purposes.”
“That is the finding of the Office for National Statistics. We have to work on the evidence; that is the way in which we formulate policy. It is a great shame that the hon. Lady was not able to join the briefing session I held yesterday for colleagues from across the House, to update them on our actions to tackle serious violence. She would have seen the range of activity going on, not just in London but across the country, to tackle crime and the causes of criminal activity. Although the statistics are very worrying at the moment—that is why we are acting as we are—it was acknowledged yesterday in the meeting that there is a cyclical element to them. We saw similar spikes in serious violence in the mid to late 2000s. We bore down on them, and we need to ensure that our actions have a similar impact.”
“This is a piece of work that, I am delighted to say, many colleagues across the House, not all of them here today, have shared in common to ensure that the financial and social damage that such invasive crime inflicts on some of our most vulnerable citizens is tackled and stopped.”
“Work is also being undertaken to test the technology that can trace the movement of funds back to their source. The next step will be for banks to agree ways of operating that allow for the freezing of funds, a system of dealing with disputes and, ultimately, the return of stolen funds. We all take this threat very seriously. The responsibility is shared by all concerned agencies, both in the public and private sectors, which is supported by civil society. I am extremely grateful to the hon. Member for Ogmore for providing the opportunity to discuss this fraud, innovative ways of tackling it, and ways to ensure that the Government’s steps are monitored and have the impact that we wish them to have.”
“At the risk of boasting about my own county, in Lincolnshire—one of the pilot areas—the local police, National Trading Standards and a health trust have worked in partnership to train 1,000 health and social care professionals to identify and support older people who have been, or may be, the victims of doorstep crime and scams. A strategic action plan has been developed by Victim Support and National Trading Standards, with Home Office support, to ensure that the service received by fraud victims is rapid, appropriate and consistent, and takes into account any specific needs that they may have that might make them particularly vulnerable or susceptible to fraud. The joint fraud taskforce is working on a technical and regulatory framework to ensure that more fraud losses can be returned to victims.”
“That includes practical advice, support and guidance to help victims to cope and to prevent them from again falling victim in future. The units have been trialled in the Greater Manchester and West Midlands Police force areas, and an assessment will be completed this year to help to measure the impact of the scheme. With funding from the Home Office, National Trading Standards has piloted local multi-agency hubs to ensure that victims of fraud receive support from the local agency best able to provide it, whether that be the police, social services or charities.”
“The industries developing the service say that it can be implemented by payment providers during the course of this year. Regulators and industry are taking further action to increase payment security and reduce fraud via stronger customer authentication. From 14 September this year, rules supplementary to the second payment services directive will apply, meaning that payment service providers such as banks will be required to apply more security measures to large transactions, and customers may be asked to provide more credentials. That could reduce some types of fraud by up to 30%. It is also right that we look at the service provided to victims of scams and fraud. Two economic crime victim care units have been established to better identify vulnerable victims of fraud and ensure that they are provided with the right level of support.”
“Members, the current signatories of the code cover approximately 85% of APP scams, and the Payments Systems Regulator, which leads the development of the code, actively encourages banks to sign up, as does UK Finance. In addition, the Financial Ombudsman Service will take the code into consideration when determining cases, regardless of whether the bank in dispute has signed up to the code. On the other work that the payments industry does to prevent APP scams from occurring in the first place, the confirmation of payee service is the industry-agreed way of ensuring that names of recipients are checked before payments are made. Essentially, it is an account name checking service that can help to avoid the misdirection of payments.”
“The code will ensure that sending and receiving payment service providers will take steps to protect their customers, including with procedures to detect, prevent and respond to APP scams, with greater protection for customers who are considered vulnerable to that type of fraud. The hon. Member for Westmorland and Lonsdale asked about the retrospectivity of the code. Again, I will raise that with the Minister for Security and Economic Crime. There are no plans to force banks to apply the code retrospectively, but there are certainly no rules or laws in place that prevent banks from making good-will payments. We also encourage victims of APP scams who have not been compensated by their bank to lodge a complaint with the financial ombudsman. As the hon. Member for Strangford said, the code is voluntary, but to reassure hon.”
“We continue to work with the taskforce to build on successful initiatives, such as the banking protocol—it has been discussed today—which is a code of practice to help banks to identify victims and alert law enforcement. It has prevented more than £48 million from falling into the hands of fraudsters and has led to more than 400 arrests. We also welcome the publication of the voluntary industry code. It marks a significant step forward in the fight against authorised push payment frauds, which involve tricking customers into sending money to fraudsters via a payment service provider. To give an idea of the scale of the task, in the first half of 2018, consumer losses from APP scams amounted to around £145.4 million, of which just under £31 million was repaid to customers.”
“The key message is that people should take their time when making a new payment, because fraudsters will try to rush them, as some of the very sad examples highlighted in this debate show. The response to scams and fraud in general requires a collaborative, innovative response, because as we catch up with criminals, they will find other ways of exploiting technology to present new challenges and find new ways to steal people’s money. That is why the Government created the joint fraud taskforce: to better protect the public and businesses from fraud, reduce the impact of fraud on victims, and increase the disruption and prosecution of fraudsters.”
“Member for Ogmore asked for an update. I will ask the Minister for Security and Economic Crime to write to him about that. It is very early days, but hopefully we can provide some information to him. We have also introduced director liability for nuisance calls, and we are supporting national trading standards in rolling out call-blocking devices to vulnerable people. Members of Parliament have a real opportunity to help our constituents to understand the ways in which scams can operate and what we can do to protect ourselves against them. I recommend the Take Five to Stop Fraud scheme—a joint awareness campaign run by the Government and UK Finance, which provides simple advice to prevent people from falling victim to scams.”
“In 2016, HMRC identified a significant increase in the number of customers receiving malicious HMRC-branded texts. With the phone industry, it piloted award-winning controls that resulted in a 90% reduction in reports of such scams. The lessons learned from that are being scaled into a solution for the whole of the United Kingdom. As was reported at the weekend—hon. Members mentioned this—HMRC is deploying new controls to put an end to fraudsters spoofing the tax authorities’ most recognisable helpline numbers. Nuisance calls are a source of extreme irritation for many, but for the most vulnerable they can also be incredibly stressful and harmful. We have taken a range of actions to reduce the number of nuisance calls. We have banned cold calls from personal injury firms and pension providers, as hon. Members noted. The hon.”
“We recognise that the Government and law enforcement must work closely with the private sector, as well as with each other. Agencies such as Her Majesty’s Revenue and Customs are leading the way in the fight against online and phone fraudsters and are working relentlessly to close tax scams and raise awareness. In the previous financial year, HMRC reported more than 12,000 malicious websites for takedown, recovered hundreds of misleading HMRC-branded domains, initiated the removal of hundreds of phone numbers used to perpetrate HMRC-related phone scams, and increased education efforts to ensure that the general public are aware that people may use HMRC’s or other agencies’ branding to try to extract their much-needed and carefully saved savings and income. Those education campaigns are being run by the media, television and newspapers.”
“He expects that the report will be taken seriously by chief constables and police and crime commissioners alike. We are working with the police and other law enforcement agencies to take forward those recommendations and challenge fraud at a national, regional and local level. The shadow Minister rightly asked about the statistics. I will take that point back to the Minister for Security and Economic Crime. Let me turn to reducing vulnerabilities. In addition to improving the police response to fraud, we must also address the vulnerabilities in systems that fraudsters exploit if we are to make the UK a harder target for fraudsters. The hon. Member for Ogmore gave the example of a fraudster citing the DWP in a scam that one of his constituents suffered.”
“On his point about the UK-wide response, we very much recognise the need to develop a national policing strategy for fraud, which will address, for example, how the Police Service of Northern Ireland can link with the overall national strategy. The City of London police is the national lead force for fraud and serves as a national centre for the collection and sharing of intelligence across the four regions of the United Kingdom. We very much take on board the hon. Gentleman’s point about the cross-border implications for the internal borders in the United Kingdom. The inspectorate’s report and 16 recommendations demonstrate that the policing response to fraud must improve. My right hon. Friend the Minister for Security and Economic Crime, who apologises for not being able to be present today, takes this matter extremely seriously.”
“Friend the Member for Hastings and Rye (Amber Rudd), requested that Her Majesty’s inspectorate of constabulary and fire and rescue services conduct an inspection of the police response to fraud because we wanted a much clearer view of how fraud is being investigated and what improvements are needed. The inspectorate’s recent report highlighted key weaknesses in the police response, suggesting that significant improvements are required to ensure the efficient and effective operation of the current fraud policing model. In practice, that means local and, increasingly, regional investigations, supported by national functions. The hon. Member for Strangford rightly said that fraudsters do not recognise geographical boundaries.”
“The Government take this harm extremely seriously. Fraud is the second most prevalent crime in England and Wales. The crime survey estimates that there were 3.6 million frauds in 2018. Victims can suffer serious financial and emotional harm, and the money that fraudsters make can fund other serious organised crime. Although we have made substantial progress, the Government’s efforts to tackle scams and fraud in general are focusing on three areas: the policing response to fraud, reducing vulnerabilities, and the care and service that victims receive. We are clear that the law enforcement response to fraud must improve. The previous Home Secretary, my right hon.”
“Members for Strangford and for Westmorland and Lonsdale (Tim Farron) highlighted, these scams are not restricted to the most vulnerable. They are now so sophisticated that they can take in people who would ordinarily think that they are able to withstand such efforts. The methods that fraudsters use include playing a recording of a call centre in the background so it sounds like they are calling from a large call centre, which reassures the victim that the call is legitimate. There are huge challenges, not just for law enforcement, which must respond robustly, but for us as individuals. We must ensure that we are as knowledgeable as possible about these scams to protect ourselves, those we care for and those we think may be vulnerable. I will go into that in a bit more detail in due course.”
“It is a pleasure to serve under your chairmanship, Mr Hollobone. I thank the hon. Member for Ogmore (Chris Elmore) for securing this debate. He and other hon. Members have campaigned consistently on this extremely important subject. I thank all hon. Members who made contributions. As the hon. Member for Strangford (Jim Shannon) said, this issue affects each and every constituency, and we all know someone, whether personally or professionally, who has been a victim of a scam or an attempted scam. The examples that hon. Members gave show the range of scams that criminals can pursue and the range of people who can be victims. We rightly tend to focus on the most vulnerable—particularly the elderly, who are exploited by fraudsters because of their age and, the fraudsters assume, their frailties—but as the hon.”