Luke Pollard
MP for Plymouth Sutton and Devonport · Labour (Co-op) · United Kingdom
“As the Member of Parliament for Devonport, where we not only base-port but refit Type 23s, I know that many of those ships that have given decades of service are no longer able to provide the capabilities we need.”
“It is unlike the SNP to be so positive about defence, isn’t it? The Type 83 and Type 32 were PowerPoints—there was no budget attached to them. That is why in the defence investment plan we set out a plan for a common combat vessel and a hybrid Navy to fulfil the opportunities that the retirement of the Type 45 presents for us.”
“If the right hon. Gentleman is talking about a salary of up to £1 billion, he is cosplaying as the hon. Member for Clacton (Nigel Farage), isn’t he? Seriously, we are the third-largest cash spender in NATO. At the spending review next year, we will be setting out an increase in defence spending.”
“My hon. Friend really is the Member of Parliament for the Royal Fleet Auxiliary, as she is determined to champion it so frequently. She will have seen in the defence investment plan our commitment to the new generation of fleet solid support ships, and she will have seen the work that this Government have undertaken since 2024 to address…”
“I say seriously to the House that my hon. Friend has been an incredible advocate for Rosyth. I have met him on a large number of occasions, and he has been absolutely determined to talk not just about the potential of Rosyth, but about the professionalism of the men and women who work there and the opportunity for young people to have a c…”
“We inherited a situation where the north-east was the region with the lowest Ministry of Defence spend in the country and we have made it a mission to increase defence spending in the north-east. We have an incredible talent pool in the north-east, with brilliant defence companies both large and small doing brilliant work.”
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Every one of 5,421 lines we hold for Luke Pollard, in date order, each linked to its source. Free to read, in full, without an account. Page 28 of 109.
“The Bill already makes provision for the existing functions of the Service Complaints Ombudsman, set out in part 14A of the Armed Forces Act 2006—including those that relate to the investigation of individual service complaints—to be transferred to the new commissioner. The amendment is therefore not necessary. To reassure the Committee, the Service Complaints Ombudsman’s functions and workload will be absorbed by the new commissioner’s office, and implementation work will continue in parallel with the passage of the Bill to ensure the seamless transition of all cases—new, active and closed—to the commissioner. There will be no interruption to Service Complaints Ombudsman service users during this process, and the Bill makes provision for transitionary arrangements to be put in place if necessary.”
“I echo the shadow Minister’s praise for the work of the Service Complaints Ombudsman in reducing the backlog. Can I go further and thank all her team as well? We have seen a whole-team approach, and she has been able to marshal and deliver a much-improved service that is a helpful building block for the Armed Forces Commissioner’s office. I will not be drawn on who the Armed Forces Commissioner should be, for obvious reasons, but we would expect someone senior, with an ability to deliver, to take on that role after a proper appointments process has taken place. I am grateful to the right hon. Member for Rayleigh and Wickford for tabling the amendment on how the commissioner will investigate individual service complaints. I will address his amendment and clause 2 together.”
“Let me explain the admissibility process: a statement of complaint is not admissible as a service complaint if, first, the same complaint has been made before; secondly, it is about an excluded matter as set out in legislation; thirdly, it has been submitted outside the required time limits; or fourthly, the complaint is not from a serving or former service person. The admissibility decision therefore does not require skills or experience specific to military officers, but the way the legislation is interpreted often precludes civilians from undertaking this task. This clause makes a small, technical amendment that will make the service complaints system more streamlined by allowing any competent person to deal with a complaint, rather than just a military officer.”
“Clause 3 amends section 340B(2)(a) of the Armed Forces Act 2006 to specify that a specified person may decide whether a service complaint is admissible, rather than the function needing to be carried out by an officer. The clause will allow civilians, in addition to military personnel, to make assessments of whether a complaint made by a member of the armed forces is admissible in the service complaints system. Currently, specified officers exist in each of the services and are responsible for deciding whether a statement of complaint is admissible as a service complaint.”
“I reassure the shadow Minister that that function will still be held by the current rules. Question put and agreed to. Clause 3 accordingly ordered to stand part of the Bill. Ordered, That further consideration be now adjourned. —(Kate Dearden.)”
“I thank the right hon. Gentleman for his point. It is important to distinguish between the different roles of the commissioner. The clause makes an amendment specifically in relation to the service complaints process, rather than the broader functions we are adding to the Service Complaints Ombudsman role to create the commissioner. There are certain provisions, as set out in the Armed Forces Act, that mean that only a serving member of personnel or a veteran raising an issue from the time of their service can complain in the service complaints system. We are, however, expanding the provision outside that provision for welfare matters that sit outside the service complaints system. In that situation, family members will be able to raise an issue or a concern with the commissioner, but that is not a service complaint.”
“Notwithstanding his specific issue, which is worthy of being raised on the Floor of the House, I hope he will understand why I resist the idea of having a declaratory point about one particular area, as in his amendment. As such, I ask him to withdraw his amendment, but also to keep in contact with my ministerial colleague, who will be able to look into this matter in further detail.”
“This afternoon, we should continue that argument and not seek to direct the commissioner through a declaratory addition to the Bill about one area. The commissioner will be able to look at pensions as a general service welfare matter, as they see fit. I suspect, given the shadow Minister’s energy, that he will seek to raise the issue further. Regarding pensions, there is already a set procedure that allows current service personnel veterans to raise complaints through a process called the internal disputes resolution procedure. These cases are assessed by discretionary decision makers within the Defence Business Services authority, and if people are unhappy, they can appeal these decisions to the Pensions Ombudsman. I recognise the shadow Minister’s strength of feeling on this.”
“He has placed the issue on record here and separately, in his written question to my ministerial colleague. I encourage him to share the experiences he has raised with my ministerial colleague who looks after armed forces pensions, so he can look further into that. I entirely commend him for his artful cheekiness in raising it in this Committee. These are precisely the issues that the commissioner should have the power to investigate and, based on the Bill in front of us, will have the power to investigate, but I do not think it is for any one of us to specify which issues, because that constrains the independence of the commissioner. We spent this morning talking about the importance of reinforcing the independence of the commissioner.”
“If they are considered to be a general service welfare issue, pensions can already be investigated without having to specify them on the face of the Bill. I hope he understands that his amendment is unnecessary to achieve that. On the second issue the shadow Minister raised, he is, I hope, familiar with the answer to his written question given by my hon. Friend the Minister for Veterans and People, who replied: “Inheritance tax on pensions is subject to a technical consultation which runs between 30 October 2024 and 22 January 2025. The Ministry of Defence will follow legislation as per Government proposals.” I commend the shadow Minister for raising an issue like this, but he will understand that a proper consultation by the Treasury and His Majesty’s Revenue and Customs is under way, and it is for them to undertake that.”
“Friend the Member for Broxtowe mentioned, it is quite possible that there will be people who feel strongly about childcare, others about the state of their housing, and others still about a range of service matters. It is for the Government to set up the powers of the commissioner so they can make a decision free from the influence of Ministers on what that should be. The right hon. Gentleman will understand if I resist the temptation to specify one measure in the Bill and not others. The danger of trying to have an exhaustive list is that there will always be matters excluded from it, no matter how declaratory or helpful is the intention of putting certain measures on the face of the Bill. I assure the shadow Minister that pensions, which are of course extremely important, are not excluded from the scope of the commissioner.”
“I have four quick responses. First, it is good to know that there is a journalist watching or listening to these proceedings. I wish her all the best with the article she will no doubt follow this debate with. Secondly, being artful and cheeky are compliments on both sides of this divide, so I think we can take those as benefits. Turning to the substantive points, the first is on placing a specific category of general welfare matter on the face of the Bill. It will not surprise the right hon. Member for Rayleigh and Wickford that I say it should be for the commissioner to decide which matters they consider to be a general service welfare matter. As my hon.”
“I neglected to respond to the point made by the hon. Member for Spelthorne. If a member of the armed services dies, they are no longer able to access the commissioner because of their death. However, we are deliberately introducing secondary legislation that will define bereaved families to enable them to access the commissioner. I hope the hon. Gentleman is reassured that, in the circumstances that the right hon. Member for Rayleigh and Wickford is talking about, the families of those affected will still be able to raise an issue with the commissioner. The wording of that secondary legislation is being prepared by the Ministry of Defence and will be published in draft form as the Bill progresses through Parliament.”
“Subsection (3) sets out that the Secretary of State must, on receiving the report, lay it before Parliament promptly, and in any event within 30 sitting days. Subsection (4) enables the Secretary of State to exclude from any report any material where they consider that its publication would be against the interests of national security might jeopardise someone’s safety. Taken together, the powers and reports will provide Parliament with a much greater level of scrutiny of the issues facing our service personnel and their families.”
“That includes where the commissioner has reasonable grounds to assume an item is subject to legal privilege. In addition, subsection (7) sets out that the commissioner cannot require an individual to do anything they could not be compelled to do by a civil court. Subsection (8) provides relevant definitions. Proposed new section 340LA, on reports and recommendations into general service welfare investigations, will, when inserted into the Armed Forces Act, enable the commissioner to prepare reports setting out their findings and recommendations resulting from one of their general service welfare investigations. Subsection (2)(b) sets out that where a report is prepared, the commissioner must give it to the Secretary of State as soon as is practicable.”
“Subsection (6) enables the Secretary of State to prevent or restrict the commissioner’s powers of entry where they consider it necessary in the interests of national security or for the safety of any person. I believe the hon. Member for Spelthorne raised a concern on Second Reading in relation to frontline operations. In that situation, just to reassure him, the Secretary of State would have the ability to prevent a visit to a frontline position. That would probably relate to the safety of any person, notwithstanding national security implications. To reassure him, that is something that would be taken into account when any overseas visits were made. Subsection (7) sets out the instances when the commissioner may not exercise their powers.”
“Subsections (3) and (4) require that, prior to relying on their powers of entry, the commissioner should provide such notice to the Secretary of State as they consider appropriate. Where they consider that to provide such notice would defeat the object of their powers of entry, they may provide no notice at all, but only where their visit relates to services premises within the UK. For service premises outside the UK, the commissioner must give notice of the proposal to visit within such a period as the commissioner considers appropriate. Subsection (5) permits the commissioner to be accompanied on visits by a person or bring anything of their choosing if required for the purposes of their investigation and obliges the commissioner to provide evidence of their identity should that be requested.”
“I direct the attention of the Committee to the important power the commissioner has of requesting information from the Secretary of State, so their ability to interrogate, scrutinise and understand general service welfare matters is not restricted only to what they can observe on a visit; they also have the information they can request from the MOD. It is worth restating at this point that the commissioner’s investigations must relate to a general service welfare matter. They cannot use the power of entry to access sites or information purely on a whim, or for their own interest. Subsection (2) provides that copies of electronic documentation provided to the commissioner must be legible and in a form that can be taken away.”
“Member for Spelthorne, I would expect that to be set out during the course of the passage of the Bill. It would then go through the usual scrutiny process should Members wish to interrogate the provision further. Proposed new section 340IB, “Power of Entry to Service Premises” will, when inserted into the Act, confer powers on the commissioner enabling them to enter certain Ministry of Defence sites in the United Kingdom. Subsection (1) specifies that the power of entry includes certain actions, including the ability to observe activities at those sites and to inspect and take copies of documentation.”
“These matters can be set out in secondary legislation, but must relate to national security or the safety of any person. Subsection (7) places a requirement on the Secretary of State to reasonably co-operate with, and give reasonable assistance to, the commissioner in relation to an investigation under this section. I touched on that earlier in relation to the concerns of the Liberal Democrat spokesperson, the hon. Member for Epsom and Ewell. The Secretary of State must also consider any findings or recommendations made by the commissioner in connection with an investigation under this section. Subsection (8) sets out the definitions for this section, including that the definition of a “relevant family member” is to be set out in regulations. As I mentioned in response to questions from the hon.”
“Subsection (3) requires the commissioner to consider a request from any person subject to service law, or a relevant family member, to carry out an investigation into a general service welfare matter. However, that does not preclude the commissioner from considering a request made by someone else if they wished to, provided it falls into the scope of a general service welfare matter. Subsections (4) and (5) exclude certain matters that cannot be investigated under this section, but still allow the commissioner to investigate general service welfare issues that may have been brought to their attention in connection with a particular service complaint, service inquiry, criminal investigation or proceedings, or public inquiry. Additionally, any “specified” matter can be excluded from investigation by the commissioner.”
“Subsection (2) states that a general service welfare matter is any matter which might, in the opinion of the commissioner, materially affect the welfare of service personnel and their families where those issues have arisen as a result of the relevant service person’s ongoing service. Members of the Committee will be able to see that that gives a very broad interpretation power to the commissioner to be able to make a decision about what falls as a general service welfare matter. As such, specifying particular issues in the Bill is unnecessary. “Materially affect” is not defined, but its inclusion ensures that a matter must be sufficiently serious to warrant an investigation.”
“That can only be positive for service people and will provide greater transparency and accountability in defence. Proposed new section 340IA, when inserted into the 2006 Act, will enable the commissioner to investigate a general service welfare matter. The intent of this section is to ensure a scope broad enough to capture issues that may have been brought to the commissioner’s attention through oversight of the service complaints system, but also issues that can be raised directly by service personnel and their families, provided it relates in some way to the serviceperson in question and their service.”
“Clause 4 inserts proposed new sections 340IA, 340IB and 340LA into the Armed Forces Act 2006. Taken in order, these new sections enable the commissioner to investigate a general service welfare matter, to have powers of entry to certain Ministry of Defence sites, and to report and make recommendations in relation to their general service welfare investigations. The commissioner will be in a unique position to take a holistic view of the range of issues faced by service personnel and their families. Their position as an independent champion for our armed forces will allow them to bring to the attention of Parliament and therefore the public a range of issues faced by service personnel—whether that is accommodation or retention, pensions, as we have just debated, or childcare—and provide holistic recommendations.”
“I thank right hon. and hon. Members for their contributions to this important part of the Bill. If I may, I will respond quickly to a number of the points that have been raised. The shadow Minister mentioned the continuity of education allowance. It is important, and that is why the Secretary of State has uplifted it to include the VAT, where it has been charged additionally by a school—not all schools will charge the additional VAT, as that is a decision for them—and it will continue to be paid at 90% of the fees. We have addressed the concern raised with us by service personnel to continue that 90% level for CEA.”
“If they do, I am certain the Ministry of Defence will be able to fully furnish them with information and provision, because we want them to shine a spotlight on issues where things are not right, so that we can improve them for our servicepeople.”
“An agreement has been made between the Ministry of Defence and the Department for Education that clarifies the powers and flexibilities to, importantly, maintain EHCPs in scenarios where children are temporarily absent from England—this is a devolved matter across the UK—but that does not get to the whole heart of what he is saying. That is why DFE is taking such important steps. It is also why the Ministry of Defence now has an armed forces family fund, which has been provided with £1.2 million to support service children with additional needs. Let me say very clearly that all of us across Government need to do more to support families with SEND children and young people. That is why we have made the issue a priority, and I expect it to be one the commissioner will want to look at.”
“We have made it a priority precisely because in every single community across the country, including the one I represent in Plymouth, people are unable to access SEND support for their children or to get an education, health and care plan in a timely manner. That is especially difficult for our armed forces personnel, where there is a movement between areas. The right hon. Member for Rayleigh and Wickford will know that there has been a development in relation to education, health and care plans where a young person leaves England.”
“Indeed, as in the case of a constituent raised by my hon. Friend the Member for South West Norfolk, we know that welfare matters directly affect our deployability. If our people are not able to fulfil all their duties in service life because of the impact of their home life, that reduces our warfighting capabilities. That is why we are putting so much effort into general service welfare matters as a new Government. I commend the right hon. Member for Rayleigh and Wickford for raising this issue. He is absolutely right that the state of SEND support across the country is not good enough. The Department for Education and the Education Secretary herself have made it very clear that it is a priority for the Government.”
“It is good to have a Government increase defence spending in their first Budget. If we roll back to 2010, the new Conservative Government cut defence spending in their first Budget, so we are going in the right direction. On the substantive issue that the right hon. Member for Rayleigh and Wickford raised about SEND, I say to him that that is precisely the type of issue that I would expect a commissioner, in due course, to look at as part of their thematic reviews, because we know it affects the welfare of our people and their families. The sequence in which issues are dealt with will be a matter for the commissioner, but I entirely support the right hon. Gentleman raising that as an issue, because it is important, just as housing, childcare and other issues raised by hon. Friends are important for our service personnel.”
“The whole point of a general service welfare matter and the broad powers we are giving the commissioner is that the commissioner is able to investigate such matters in all circumstances. The only distinction is whether an unannounced visit can be delivered. I think all members of the Committee will understand that there is a difference between turning up to a UK facility and turning up to one abroad, especially with a number of defence facilities abroad being in locations where there are greater concerns around security. I think we all understand the distinction that we make there, and that is why welfare is a priority. If I may correct the hon. Member for Spelthorne on one point, the Chancellor gave Defence an extra £2.9 billion in the recent Budget, not the £2.6 billion he mentioned.”
“I will resist the temptation to comment. [ Laughter. ] The right hon. Gentleman and I share a common view that the defence accommodation for our armed forces is not good enough. I raised the matter consistently in opposition, and he has done so as well. We need to get on top of it. My ministerial colleagues—the Minister for Defence Procurement and Industry and the Minister for Veterans and People—are leading the work. Although a coffee would, of course, be lovely, I suspect that the right hon. Gentleman would be better having it with my ministerial colleagues, so that they can look at the detail of what he is saying. It is important that we deal with those retention and recruitment issues, but I do not quite agree with the hon. Member for Spelthorne, who spoke about operations abroad and welfare at home being separate.”
“We have inherited a really poor and concerning picture from the previous Administration, and we are seeking to get to the bottom of it and improve it.”
“Additionally, live access plans will offer armed forces families greater empowerment and agency in the planning and management of their EHCPs. The Ministry of Defence’s local authority partnership outlines a set of voluntary principles adopted by 19 local authorities, predominantly in strong defence areas. The principles enhance the existing provision for armed forces children in the SEND code of practice. This is an issue that we as a new Government are looking at on a cross-departmental basis. I expect us to make further announcements in due course about the details and changes we want to put in place. We recognise that EHCP provision and SEND provision across the country are not what they should be.”
“I think the right hon. Gentleman and I have slightly different recollections of Tuesday’s discussion on this. I would like us to get to a point where armed forces families that move around the country are better able to be supported. The DFE is leading on a piece of work on education, health and care plans, and we know that the Ministry of Housing, Communities and Local Government is involved in that. We need to make sure that the development of digital EHCPs and the requirement for common formats between English local authorities will assist in that direction of travel. That will reduce the time taken to convert plans between different local authority formats for mobile families, including those in defence.”
“We are trying to put change in place, and I know that that position is shared on a cross-party basis. We have to do a lot better than the situation we have inherited, in order to support people, and young people with SEND. Question put and agreed to . Clause 4 accordingly ordered to stand part of the Bill. Clause 5 Consequential amendments Question proposed, That the clause stand part of the Bill.”
“Certainly, strides are being made right across Government to improve SEND provision. It is absolutely true that SEND provision is a shame on our nation. We have inherited a situation from the previous Government that is unacceptable for our young people and children. It is unacceptable for civilians and people in service life, and it is something that we seek to change. I am happy to continue the conversations that the MOD is having with the DFE, in particular, to look at how we can support these provisions. However, in relation to the Bill, I would expect this to be an area that the commissioner could look at. When they are inviting representations—when their office is stood up—I suspect that service families and service personnel will be wanting and able to share their experiences of a system that is not working the way it should be.”
“It is important that clause 6 be agreed to, as it sets out the legal jurisdictions in which the Armed Forces Commissioner Bill will have legal effect. Clause 7 outlines the provisions that will come into force once the Bill receives Royal Assent. Except for the extent, commencement and short title clauses, the main provisions of the Bill will come into force on a day specified by the Secretary of State in regulations. The clause also enables the Secretary of State to make in regulations transitional, transitory or saving provision in connection with the coming into force of any of the Bill’s provisions.”
“The Bill does not contain a permissive extent provision for Gibraltar, as Gibraltar legislates for itself on the Armed Forces Act via the Armed Forces (Gibraltar) Act 2018, so it is not appropriate to include it in the Bill. I have spoken to the Chief Minister of Gibraltar, who has been very welcoming of the Bill and has confirmed that he is content to continue to legislate in the Gibraltar Parliament on armed forces matters. In this case, UK and Gibraltar officials will now take steps to mirror the UK legislation in Gibraltar law, thereby continuing to demonstrate the close co-operation and collaboration between the UK and Gibraltar on all defence matters. I thank the Chief Minister and his Government for that co-operation.”
“Similarly, the change in paragraph 18 ensures that, in respect of their new functions, the commissioner has the same enforcement mechanisms as are currently afforded to the ombudsman. Clause 6 sets out the extent of the Bill. It does that through subsections (1) and (2), extending the Bill to England and Wales and Northern Ireland, and to Scotland, except for the concept of the commissioner being a corporation sole, because Scots law does not have the concept of a corporation sole. Subsections (4) and (5) include a permissive extent provision, which enables the Bill’s provisions to be extended by Order in Council to the Channel Islands, the British overseas territories—except Gibraltar—and the Isle of Man.”
“The changes to part 14A of the Armed Forces Act 2006, which covers service complaints, also serve to ensure that there is a clear distinction between references to existing investigations relating to service complaints and references to the new general service welfare investigations, which we spoke about earlier. I draw the Committee’s attention to paragraph 17 of schedule 2, which amends the powers currently afforded to the Service Complaints Ombudsman to require information, documents and evidence necessary to conduct their service complaints investigations. The change ensures that the powers to request information also apply to the commissioner’s new powers of investigation into general service welfare matters. It is an important change, allowing the commissioner fully to investigate those issues.”
“I turn first to clause 5 and schedule 2. Clause 5 sets out that the consequential amendments are contained in schedule 2. The schedule amends existing legislation to ensure that the abolition of the role of Service Complaints Ombudsman and the creation of the role of Armed Forces Commissioner are reflected across a range of provisions on the statute book. Members will be able to see those edits in the Bill, and most of them simply replace references to the Service Complaints Ombudsman with references to the Armed Forces Commissioner, with no practical policy change.”
“I commend the hon. Gentleman, who is clearly using his previous experience in the military to carefully scrutinise how this provision will work in practice. I am very happy to write to him about that. It would be set out in the implementation work that the Ministry of Defence is doing at the moment. However, we have a foundation in the work of the Service Complaints Ombudsman for the Armed Forces, which already handles much of that sensitive information, especially in cases relating to personnel and their issues, and I imagine that that work will carry on. The Armed Forces Commissioner is also subject to the Official Secrets Act, the Data Protection Act 2018 and a whole array of other legislation that seeks to ensure the proper security of information. I am happy to follow up with the hon. Gentleman on the detail of all that.”
“It is for precisely that reason that the Secretary for State gave a commitment in his Labour conference speech on the “10-30 provision”: within 10 days from application we will give a provisional offer to join the armed forces, and 30 days from the point of application we will give a provisional start date. That is being rolled out at the moment. It will take some time to deliver across all three services, but that is an important step towards providing more clarity. When people understand how long the recruitment process will take, they are better able to make decisions about travel, work or their own life in that period.”
“I thank the hon. Member for Epsom and Ewell for her new clause and her concerns about potential recruits. First, it is absolutely vital that we fix the recruitment crisis that the armed forces have experienced for much of the last decade. As the shadow Minister confirmed, our armed forces lose more people than they gain, which is an unsustainable position. That is a dire inheritance, which fundamentally shines a light on the failure of the last Government to give our armed forces not only the people they need, but the systems and the support that people need to join and to stay in service. I recognise that many of the people applying to join the armed forces wait for far too long, as the hon. Member for Spelthorne said.”
“I was coming to that point. At any one time, there are roughly 150,000 applicants in the military joining process, all of whom are still civilians and who would be brought under the scope of the commissioner by this amendment, were it to pass. That could vastly increase the workload of the commissioner and mean that service personnel and their families would not get the attention they need.”
“We do not believe recruits should be within the scope of the commissioner because they are outside the scope of service law, but I entirely recognise that there may be issues that recruits may wish to raise with the Armed Forces Commissioner about the recruitment process subsequent to their joining the armed forces. The commissioner would therefore need to make a decision on whether to take up those issues, based on whether they fall within the definition of a general service welfare matter. On that basis, I hope the hon. Member for Epsom and Ewell will withdraw the new clause.”
“We are modernising and refining our policies and processes to attract and retain the best possible talents, highlighting that Defence is a modern forward-facing employer that offers a valuable and rewarding career. There will be further announcements about how we seek to build on recruitment in the new year, but let me put firmly on the record that there are a lot of people who want to join the armed forces, especially young people looking to establish a good career in our military. We and all those with responsibility for supporting our armed forces need to improve the recruitment process to enable them to join, and that will improve the warfighting capability—the lethality—of our armed forces and thus the deterrent effect. The issues that the hon. Members for Epsom and Ewell and for Spelthorne raised are very important.”
“On the concern about recruits, potential civilian recruits are unlikely to have encountered general service welfare issues in the same way as those people who are in service, who will be the principal remit of the Armed Forces Commissioner. The experience of potential recruits is very important and we have set a new ambition for the armed forces to make a conditional offer in 10 days and provide a provisional start date in 30 days. On their first day of basic training, candidates complete an attestation that makes them a member of the armed forces, subject to service law and therefore within the scope of the commissioner from that first moment. To reassure the Committee, the new Government’s work in improving retention and recruitment is part of a package of measures aiming to renew the contract between the nation and those who serve.”
“I believe the right hon. Gentleman has not been on Capita’s Christmas card list for quite some time. Speaking as the Minister responsible for recruitment, we have set out some policies in relation to improving our recruitment process, in particular the time of flight issue that I mentioned to the hon. Member for Spelthorne. We will be making further announcements in the new year on how we seek to improve that, but there is work under way in all the single services and across the Ministry of Defence. The right hon. Gentleman invites me to say something now, but I ask him to hold his nerve; there will be further announcements in due course.”