Damian Hinds
MP for East Hampshire · Conservative · United Kingdom
“There are moments in debates like the one we have had today that are difficult to sit through and listen to, but it is the most immense privilege to be a Member of Parliament and to hear some of these testimonies.”
“Today is once again a day of heavy responsibility for all of us to decide on what we in this House call “conscience issues”. Many of the people who we represent hold strong and immutable views, and we hear from them. However, we represent many others who hold much more nuanced views and we are less likely to hear from them.”
“Members who support the Bill should not have their motives questioned, Members who oppose the Bill should not have their motives questioned, and Members who have reached a different conclusion from one they reached at an earlier stage should not have their judgment questioned either.”
“We have heard from royal colleges and other professional bodies, many of whom have a neutral stance on the principle but raise significant questions about particular aspects. We know from Ministers that there would need to be some reprioritisation of NHS resources, but we do not know the extent.”
“If there is the prospect of the Parliament Acts being used, that would increase the importance and the salience of the text as it is now. Today, it is reasonable and entirely in order for hon. Members to consider information that is available now that was not available in those previous parliamentary deliberation.”
“The Government have said, rightly, that the time taken to implement other schemes is not directly comparable, because none are as in this Bill. This is a free vote on a matter of conscience—there is no party line on either side of the Chamber. No one, I suggest, finds this issue easy.”
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“However, we are also aware that there are instances when this is not happening as intended, and we are working very hard to make sure that the system works properly, with all the necessary guidance and procedures in place to support terminally ill claimants and to help our operational staff to assist them. As part of the training that our staff receive, they are made aware that claimants might not know their prognosis or condition and that they therefore should not record or refer to the nature or detail of the illness on the full service journal or in discussions, unless requested by the claimant. Our approach is, and always has been, that we must ensure that terminally ill claimants are treated sensitively and with empathy at all times.”
“Gentleman mentioned, the UC full service is designed to be accessed and claimed for online, although a claim can be made over the phone or via a home visit, which can be arranged if needed. Universal credit has a similar process in place to support claimants when they have been diagnosed as terminally ill to make sure that additional support is provided as quickly as possible. I am are aware of the concerns raised by the hon. Gentleman about the process of notifying the DWP about a claimant’s terminal illness. However, we do not need to change the consent rules in UC to support these claimants; we can already accept information directly from claimant representatives, such as claimant appointees and third-party organisations representing the claimant.”
“For ESA, “special rules” means someone who has a terminal illness with a prognosis of less than six months. The claimant is asked to provide medical evidence from their GP or medical practitioner confirming this. If the claimant has already provided the medical evidence to another part of the DWP, the Department will confirm that and make a referral to an expedited work capability assessment. That is entirely clerical; it is a review of papers. The healthcare professional will provide a report, usually within 48 hours, confirming the claimant’s prognosis and condition to the DWP, which will then be able to award immediate additional financial support by allocating the claimant to the support group. As the hon.”
“Perhaps the hon. Gentleman will allow me to continue. As we roll out universal credit, we are absolutely committed to ensuring that terminally ill patients are treated with the utmost sensitivity and care, and receive the support they need to make a UC claim. It might be helpful if I briefly set out to the House how the claim process works in the pre-existing system—the legacy benefit system. Under that system, additional financial support can be obtained by someone who is terminally ill by making a claim to ESA. This is a manual process that requires an application to be completed via a telephone call or a paper-based form. As part of the process, the claimant is asked whether they would like to apply for ESA under “special rules”, as the hon. Gentleman mentioned.”
“Already, it is transforming lives, and we are determined to see this reform through.”
“Members on both sides of the House to resolve those challenges as they arise and to improve universal credit as it is introduced across the country. However, it is important that we continue with universal credit in order to realise the benefits that it brings, including boosting employment by an estimated quarter of a million when fully rolled out. Universal credit is being introduced at a measured pace over nine years. Between last month and January, it will go from covering 8% of the benefits-claiming population to 10%. This gradual, careful approach, with planned pauses in the roll-out to learn and to respond to issues as they arise, means we can continually adjust and evolve the programme. Universal credit is the biggest modernisation of the welfare state in a generation.”
“We are further improving the set-up process to make rent payment direct, where appropriate, for the social sector—through the trusted partner status—and for private rentals. We are also able—the hon. Member for Oldham East and Saddleworth (Debbie Abrahams) asked about this—to make payments more frequently than monthly. That can be fortnightly or, indeed, weekly, when that is necessary, and we can split payments between members of a couple. Universal credit is a vital reform that changes how we support people out of work and in work and how we help them progress from one to the other. It is a lot of change—a new benefit, a new IT system, a new operational system and new ways of working with partners—and, yes, that does bring with it some challenges. We will continue to work with claimants, stakeholders, partners, and hon. and right hon.”
“Three separate peer-reviewed studies show that people are more likely to be in work after six months if they are on UC than if they are on JSA. Those are matched samples comparing people who are similar in other respects, apart from the benefits they were on. My hon. Friend the Member for Stirling (Stephen Kerr) asked about the direct payment of rent. Since the then Labour Government’s reform of 2008, the default position has been that people in the private rented sector handle their own rent. Universal credit extends that principle to people renting from a council or housing association, but we can pay rents direct to landlords, and a sizeable minority of social sector tenants on universal credit have that arrangement right now.”
“I must stress—it is worth repeating—that the universal credit payment cycle is then monthly, with the payment made on the same date each month, unless that date falls on a Saturday, a Sunday or a bank holiday, in which case the payment would be advanced to the nearest working day. This monthly assessment is a much better system than the tax credits system, which works on estimates and often involves big adjustments at the end of the year, including requiring people to pay back sometimes large sums, which they might, of course, already have spent, as my hon. Friend the Member for Rochester and Strood (Kelly Tolhurst) rightly reminded us. So UC erases the binary distinction between in work and out, and removes the need to flip in that way from one benefit to another and then back again.”
“Friends the Members for Redditch (Rachel Maclean) and for West Aberdeenshire and Kincardine (Andrew Bowie) reminded us that no one need go five or six weeks without money. People can get an advance payment of up to half of their indicative award, recouped over six months or, as we were reminded, in some cases longer. Advances are available and paid within five working days. In an emergency, they can be paid on that same day. These advances are not like a loan in the sense that no interest is payable, and they are not like a wage advance in the sense that they do not just get taken fully out of the first wage packet.”
“If the UC pay day falls on a weekend or bank holiday, it will be brought forward to the nearest working day. That is what the seven days after the monthly assessment period are for: three days for calculation, data verification and BACS processing; and four days to allow for the fact that the payment due date may come on a Saturday, Sunday or bank holiday, to then allow us to pay claimants ahead of that due date. If someone is leaving a job, they normally have a final pay packet, and some may also have redundancy pay. If people are moving on to universal credit from another benefit such as ESA, JSA or income support, paid fortnightly in arrears, they will have their final payment from that benefit. We do realise that different people’s circumstances vary, so advances are therefore available. My hon.”
“The monthly in-arrears payment cycle is fundamental to the design of universal credit, meaning that an individual’s benefit payment each month can reflect what they earned in that month, and can take account of all the different patterns in which different people are paid. Beyond the month-long assessment period, there is a further time of up to a week for final calculation, verification and making the payments. All DWP benefit payments, including universal credit, are made using the BACS system, which takes three working days to process. A claimant’s first universal credit payment due date will be seven calendar days after the end of their initial assessment period, and subsequent pay days will be on the same date each month thereafter.”
“Friend the Member for Mid Dorset and North Poole (Michael Tomlinson) asked me to outline how many people in work are paid fortnightly these days. The answer is about 3%. The majority of people are paid monthly, a sizeable minority are paid four-weekly and, of course, quite a lot of people are still paid weekly. Overall, about 70% of people in work are paid either monthly or four-weekly. The month-long assessment period starts straightaway for people transferring from another benefit, and for members of certain vulnerable groups. For newly unemployed people, eligibility—and, therefore, the assessment period—starts seven days later. These waiting days reflect the principle that benefit support is not intended to cover very short periods of unemployment. Of course, they also exist in jobseeker’s allowance.”
“The obstacles to starting work can act even more strongly for people with disabilities who are on ESA. On ESA, people can only do so-called “permitted work” of up to £120 a week. There is no “permitted work” under universal credit, because work is permitted full stop. People do not have to make a choice between starting a career and getting support through the benefits system. As my hon. Friend the Member for Torbay (Kevin Foster) said, universal credit simplifies the system, merging six benefits into one, and asking people to deal only with one part of Government, not three. It is paid monthly in arrears, like most jobs these days, allowing claimants to structure their expenditure around a monthly fixed payment day. My hon.”
“Clearly, he will be a great asset to this House and to our democracy. The accents from his part of Scotland are always rich and characterful, but they sound so much better when they come from this side of the House. Universal credit has been the subject of a number of debates over recent weeks, but it remains important not to lose sight of why this vital reform is needed, and the key principles behind it, which my hon. Friend the Member for Brentwood and Ongar (Alex Burghart) outlined effectively. Today on the main out-of-work benefits, someone who does more than a minimal amount of work would have to go through the upheaval of changing to a different benefits system. That can deter some people on jobseeker’s allowance from taking on seasonal work, for example, or a trial position.”
“I congratulate the right hon. Member for Birkenhead (Frank Field) on securing this important debate today and also thank Members from across the House for such a good and constructive debate. Unfortunately, my time is now extremely short, but I will try to respond to as many points as I can. In particular, I wish to mention the absolutely outstanding maiden speech from my hon. Friend the Member for Banff and Buchan (David Duguid). He paid generous tribute to his predecessor and spoke about how he was focused on securing the best Brexit for businesses in his constituency, particularly those around fishing and farming. He talked about some of the other opportunities for the future around oil and gas and tourism. Overall, he painted a colourful picture of his constituency and what a wonderful place it would be in which to live.”
“I do. My hon. Friend knows, and the Labour party should acknowledge, that no one need go without money while they wait for their first regular payment. Labour should not try to put people off accessing the support that is there for them.”
“Our record on the timeliness of universal credit payments has improved markedly and, as the hon. Lady knows, advances are also available. I should also say that in the run-up to Christmas, when many temporary work opportunities are available, universal credit works much better for people, because they are able to access those opportunities, particularly on the verge of the festive season.”
“We know that people on universal credit spend a great deal more time looking for work than others, and that they apply for a wider range of jobs and consider jobs that they may not have considered before. All that is part of why it involves significantly better labour market outcomes, and why people are more likely to be in work after six months than they were on the old benefits.”
“We are rolling out universal credit full service in a very measured way. I am not aware of any recent cases of claims being lost, but if the right hon. Gentleman knows of such incidents, I of course very much welcome him bringing these to my attention.”
“The CPAG report to which the right hon. Gentleman refers says in its summary that many claims seem to have disappeared, but the text refers to a small number, and then goes on to mention just one case. That is not to say that I ignore this matter or belittle it in any way—of course, I take what he says very seriously. He has my absolute assurance that I will pay attention to any glitches.”
“We have a comprehensive network of jobcentres across the United Kingdom. There are more in Scotland than in England, and more in Glasgow than in other cities. Universal credit is a system that works to help and support people to get into work—it is the right system.”
“On the contrary, universal credit specifically responds each month to what a person’s earnings have been in that month. That is at the heart of its design. We want to help people in self-employment to grow their earnings and to ensure that they have sustainable remunerative work, so we have introduced a programme within the new enterprise allowance to help people to do just that.”
“Most jobcentres are staying put. We are merging some into neighbouring offices to create bigger, multi-skilled teams, moving them into better buildings, or placing them into shared local authority space, all of which can lead to better customer service.”
“I can confirm that Glasgow will continue to have a considerably higher concentration of jobcentres not only than the large cities in England but compared with most other large cities in Scotland. We have redesigned the estate to make sure that we can provide well for our client base, but from bigger jobcentres. There are a number of things we can do from larger jobcentres to help unemployed people that it is not so straightforward to do from smaller ones.”
“We expect people who are not in work to have the working week effectively available for their job-search activities, including visiting the jobcentre and, of course, applying for jobs. As I think the hon. Lady already knows, the rate of sanctions is down significantly. The vast majority of people do not get sanctioned every month, and we run a policy of having a reasonable approach. If people have a good reason for not being at an appointment, they will not be sanctioned.”
“We did of course make an assessment of the effect of the changes. Where the changes would involve people having to travel more than 3 miles or 20 minutes by public transport, we had a public consultation. [Interruption.] In one case, we changed the plan in the light of the consultation, as the hon. Member for Glasgow South (Stewart Malcolm McDonald) well knows. We think it is right to move to larger jobcentres in which we can do more. They are better equipped and have computers to ensure that that facility is there, and there are specialists in the jobcentre who can help people with the computers and get through the problems of digital exclusion that the hon. Lady mentions.”
“The key point is that an equality impact assessment is not just a document; it is an entire way of thinking and working and it runs throughout these processes. I can confirm that we have been absolutely compliant with our duties under the Equality Act 2010, as we should be.”
“Families are benefiting from real, positive employment outcomes as people move into work faster and progress in work. Of course, and rightly, extra support is there for those who need it.”
“We will continue with the roll-out in a very careful and staged way. It is happening over nine years, and we continue in very active dialogue with Members across the House and people outside it.”
“We have made significant progress on the Scotland Act 2016 welfare powers. All DWP sections of the Act have been commenced, and we are working with the Scottish Government to support them in taking on these responsibilities, to ensure that the transition is safe and secure.”
“I agree with my hon. Friend, and I am sure that the people of Scotland agree that it is of concern that we have no clear plan from the Scottish Government for how they will use many of the powers. This Government are focused on delivering for the people of Scotland. It is time for the SNP to stop ducking its responsibilities and use its considerable powers to do so as well.”
“We had a very good debate last week, to which around 80 Members contributed. As I said then, there were passionate, thoughtful and insightful speeches from across the House. I am aware that many hon. Members wish to take part in today’s debate, so I shall keep my remarks brief. The hon. Member for Oldham East and Saddleworth (Debbie Abrahams) pressed us to respond to last week’s vote. It may help if, before coming to the substantive matters, I put that vote in context.”
“Not just yet, but I will later if I may. We take part fully in all proceedings of the House, including Opposition day debates. Last Wednesday, the Secretary of State opened, I closed, and large numbers—”
“I just said, not just yet. Large numbers of Conservative MPs made valuable contributions. The decision on whether or not to vote is a matter for Members and their parties, and as you, Mr Speaker, noted last week, it is a legitimate decision to take. Universal credit was fully legislated for in the Welfare Reform Act 2012 and subsequent statutory instruments, and it was extensively debated by Parliament.”
“Well, I will come to many of the things that came out of the debate, and as I just said, it is a legitimate decision to vote or otherwise in such a debate, but there is much that one takes from a debate like that, and I thought, as I said, it was a very high-quality session of this House.”
“The right hon. Gentleman is of course right that he has raised that point a number of times. I think last time he raised it, he put it in the context specifically of Christmas. I am aware that organisations like food banks do have an increase in their activity at Christmas-time. I think we have to be careful in ascribing the reasons for the usage of food banks to individual or simple causes, and as I said to him—”
“And, Mr Speaker, my response to the right hon. Member for Birkenhead (Frank Field) today is to say no, of course we do not expect that to happen. We want this system to work absolutely as well as it can. We have improved the process, for example, on advances, to make sure that people get the assistance that they need in a timely way.”
“If the right hon. Gentleman will forgive me, I am very conscious of time. I am conscious of the large number of people who wish to take part.”
“Of course I am not going to say a word against the right hon. Gentleman’s food bank staff and suggest that they are scaremongering or doing anything else negative like that, but my response to his substantive question is, no, we do not expect these things to happen because we want this system to work as well as it possibly can. Its performance continues to improve and we continue to evolve and improve the system.”
“They illustrate my point of a slow and considered roll-out, rather than the alternative big bang approach—an approach which Opposition Members may recognise from 2003, with the disastrous implementation of working tax credits, with billions misspent and many families left without money for six months, and many, many more facing huge repayment bills.”
“No, if the hon. Gentleman will forgive me. We also continue an active dialogue with Members across this House and, of course, other people outside, and we will continue to listen to concerns. Where we hear about improvements and identify the need for them, we will make them. As the Secretary of State and I said in opening and closing last week’s debate, the Government will continue to roll out this benefit gradually, in a considered way, adjusting as necessary as we go. The Opposition are asking for a pause in the roll-out. We already have planned pauses in the roll-outs. We have just had one pause and another is scheduled for January. These breaks in the schedule have intentionally been built in.”
“Debates over risk registers in relation to a number of different parts of Government policy happen the whole time. They also happened, by the way, when the Labour party was in government. I think people in general would agree that it is important, for the sake of better management of government, to be able to consider these things in the way that they are.”
“It is a system that is replacing a deeply flawed system and striving to face up head-on to endemic problems that we have had for decades and that were left in the “too difficult to deal with” tray—an old system, where complexity and bureaucracy had so often served to stifle the independence, limit the choice and constrain the outlook of its claimants.”
“I agree with my hon. Friend entirely. It is so important to go through the process and optimise the system, because universal credit prepares people for work, helps them into work and helps them to get on in work. Eventually, we estimate that about 7 million people will benefit from the advantages it brings, with a quarter of a million more people in paid work as a result. We know that it is working already. Three separate studies show that people get into work faster with universal credit than they do with jobseeker’s allowance. Once there, they face none of the hours rules and cliff edges that have held people back.”
“We think that having a system with conditionality is important and the level of sanctions is down quite significantly year-on-year. The vast majority of people are not receiving sanctions.”
“Not only considering, but over a third of tenants in the social rented sector have that arrangement under universal credit right now. It is available for vulnerable claimants and for those for whom that arrangement is important. As you said last week, Mr Speaker, what we do in this House is important. Members’ insights are important, too. Indeed, Members of Parliament are uniquely placed to funnel and convey feedback and to critique and propose improvements.”
“We are continuing to improve processes, and that includes my hon. Friend’s point about ensuring that alternative payment arrangements in the private rented sector work as well as they can. He and I have had the opportunity to discuss this issue.”
“It is, of course, a reality of devolution that we will have different systems operating. There is a different approach in Northern Ireland and a different approach again in Scotland—they are not exactly the same. For clarity, the hon. Gentleman identifies three points: rent paid direct to landlords, which we have discussed; more frequent payments; and split payments, which came up a couple of times in the speech by the hon. Member for Oldham East and Saddleworth (Debbie Abrahams). They are all possible in England when appropriate for an individual claimant.”
“In fact, we are increasing, not decreasing our staffing levels to complement the roll-out of universal credit. The hon. Member for Oxford East (Anneliese Dodds) asked about the process for third-party representatives acting for clients. I recognise that we can do more in providing clear information on such matters and I commit to doing so. As well as reporting to the whole House, we are making sure that additional information is provided to Members as the full service comes to their constituency, and we are running a number of sessions in the House for both Members and caseworkers.”