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UK PARLIAMENT · SITTING

Catherine McKinnell

MP for Newcastle upon Tyne North · Labour · United Kingdom

IN THEIR OWN WORDS

The family of a terminally ill constituent contacted me in desperation last month after trying to resolve the pension issues of their family member since January. She died yesterday, with her pension still unresolved. Can the Minister be more specific for that family about what will be done to resolve this issue?

CIVIL SERVICE PENSIONS · 2026-07-06 · READ IN HANSARD

As the UK trade envoy to Italy, I thank the Secretary of State for confirming the GCAP funding in his statement. As MP for Newcastle upon Tyne North, I add my voice to those who want to see this as an opportunity to genuinely spread investment and opportunity that will build strength and resilience in our people right across the UK—they a…

DEFENCE INVESTMENT PLAN · 2026-06-30 · READ IN HANSARD

This report is welcome, but that does not make its existence any less tragic. Far too many mothers and babies have been failed, including mothers like my constituent Amie, who late last year was turned away repeatedly, despite reporting reduced movements. Her baby Seren was born stillborn.

NATIONAL MATERNITY AND NEONATAL INVESTIGATION · 2026-06-30 · READ IN HANSARD

Failures to address these issues have significant effects, both on the public finances and on the most vulnerable people in society, and, indeed, they are issues that are often reflected in our constituency mailboxes. I was contacted recently by a young woman who had reported child sexual abuse to the police last year.

HOME OFFICE AND MINISTRY OF JUSTICE · 2026-06-29 · READ IN HANSARD

Her husband was the victim of an assault by the defendant, who had raped his wife. They were forced to wait four hours for the trial to begin. They were eventually told that the defendant would arrive and that the delay to his delivery was causing the delay, but it had a knock-on effect on additional days in court.

HOME OFFICE AND MINISTRY OF JUSTICE · 2026-06-29 · READ IN HANSARD

Friend has said, we need a court estate that is fit for purpose in order to maximise the use of these additional days. I too have visited my local court, in this instance Newcastle Crown court.

HOME OFFICE AND MINISTRY OF JUSTICE · 2026-06-29 · READ IN HANSARD

The complete record

Every one of 4,961 lines we hold for Catherine McKinnell, in date order, each linked to its source. Free to read, in full, without an account. Page 54 of 100.

  1. It is clear, however, that without additional runway capacity at Heathrow, UK domestic routes such as those serving Newcastle will gradually be squeezed out as capacity is increasingly used by larger long-haul aircraft. Indeed, Newcastle is already starting to see that pressure build, with the Heathrow-Newcastle route reducing to five flights a day in winter 2018-19. Many cities and regions in both the UK and overseas are seeking the Heathrow international hub link. The north-east needs to hold on to its well-established link, maintaining that frequency, because in the face of Brexit and all the challenges that that will bring, particularly for an exporting region like ours, the north-east can ill afford to lose further access to what is already its biggest hub airport.

    NATIONAL POLICY STATEMENT: AIRPORTS · 2018-06-25 · READ IN HANSARD

  2. I firmly believe that expanding Heathrow, as set out in the national policy statement, is the right strategic decision for both the north-east and Britain as a whole. Indeed, Newcastle International airport, the single largest employer in my constituency, has also been very clear for the past decade that expanding Heathrow is the right decision for the north-east and that the decision needs to be taken now. At present, the north-east benefits from up to six flights a day from Newcastle to London Heathrow, carrying half a million passengers a year, over 70% of whom use Heathrow as a hub to onward international destinations, many of which are long haul.

    NATIONAL POLICY STATEMENT: AIRPORTS · 2018-06-25 · READ IN HANSARD

  3. As co-chair of the all-party group on regional airports and the MP representing Newcastle International airport, I know that there are very passionate and strongly held views on all sides of the debate. Delivering aviation capacity is one of the most pressing infrastructure issues this country faces. It will be critical in shaping the UK’s economy, particularly given the very obvious challenges we will face with Brexit in the months, years and decades to come. I have long made the case that where we build new airport capacity is not just an issue for London and the south-east, but a strategic, nationally important decision with implications for the whole UK, including the north-east.

    NATIONAL POLICY STATEMENT: AIRPORTS · 2018-06-25 · READ IN HANSARD

  4. Because of this, Hart Doors firmly believes that if Heathrow falls behind then Britain falls behind.” This is undoubtedly why Heathrow expansion is supported by not just business, but the TUC, and the Unite and GMB unions nationally. They want to ensure that the UK can remain a world leader in the aviation and aerospace sectors, which are industries that mean high-quality, unionised jobs. I recognise the important concerns that are being raised about noise, air quality and the potential impact on our climate change commitments. I would not support the proposal if I was not going to hold the Government to account on the mitigation that has been promised, but I feel strongly that this national decision must be taken in the national interest today.

    NATIONAL POLICY STATEMENT: AIRPORTS · 2018-06-25 · READ IN HANSARD

  5. I agree that we need to share in the advantages. Just one of the firms that could benefit is Hart Doors, a family-run firm in Westerhope in my constituency, which has already supplied Heathrow with its high-performance security shutters for terminal 5. It said: “Hart Doors has developed new products as a direct result of Heathrow’s procurement ethos…a focus on quality has required Hart Doors to find innovative solutions to meet Heathrow’s specific needs. The knock-on impact has been the development of new products that have subsequently been supplied to over 40 airports across the world. But Heathrow is not just a customer. Hart Doors also benefits from Heathrow’s international routes bringing in customers from long-haul destinations, allowing sales into markets that otherwise would not have been possible.

    NATIONAL POLICY STATEMENT: AIRPORTS · 2018-06-25 · READ IN HANSARD

  6. Does my hon. Friend agree that, as well as appalling oversight by the Government, one of the main challenges facing the rail network is ageing and unreliable infrastructure? That is a particular problem for the east coast main line, which has not had any real investment since electrification in 1991, 27 years ago, despite its being one of the major national rail routes.

    CONFIDENCE IN THE SECRETARY OF STATE FOR TRANSPORT · 2018-06-19 · READ IN HANSARD

  7. World-leading childhood cancer research and treatment take place in Newcastle, but those leading that research are clear that there is no sight of a Brexit dividend, given the loss of EU staff and the uncertainty hanging over intra-EU collaboration and EU funding. Rather than peddling Brexit mythology, will the Secretary of State take on board those very genuine and very serious concerns?

    NHS LONG-TERM PLAN · 2018-06-18 · READ IN HANSARD

  8. One group that has made its position very clear is the North East England chamber of commerce, which represents 3,000 businesses in my region. It has said that the north-east is hugely reliant on the EU for global trade, that 62.3% of exports go to the EU and that remaining in the EEA will reduce barriers and give chamber members the best chance to make a success of Brexit. Should the Government not be listening to the creators of thousands of good jobs in my region?

    EUROPEAN UNION (WITHDRAWAL) BILL · 2018-06-13 · READ IN HANSARD

  9. I commend my hon. Friend for securing this really important and timely debate, and I join her in commending the actions of Northumbria police and other organisations in Newcastle that have tackled this head-on, but does she share my concern that there appears still to be a lack of understanding among statutory bodies, including Departments, about the national strategic response that we need to this horrific crime? More than half the victims in Newcastle were not children but vulnerable adults, and this must be recognised by the Government and at a local level.

    SEXUAL EXPLOITATION: NEWCASTLE · 2018-06-12 · READ IN HANSARD

  10. I fully support what my hon. Friend is saying. I too have tabled written questions to Ministers and have always been replied to in the context of child sexual exploitation, which completely ignores the fact that many of the victims were adults. Does she also share my concern that Changing Lives’ recent application for tampon tax funding to provide much needed support and adult support services for victims of exploitation has been turned down? Will the Minister commit to reconsidering that application and the work it does to support these very vulnerable victims?

    SEXUAL EXPLOITATION: NEWCASTLE · 2018-06-12 · READ IN HANSARD

  11. Last October, I secured a Westminster Hall debate on supporting and safeguarding adults with learning disabilities, following the horrendous murder of my constituent, Lee Irving. Following that debate, what reassurance can the Minister give me that one of the major lessons coming out of that case—that families must be involved in the decision making about a person’s care—has been learned?

    LEARNING DISABILITIES MORTALITY REVIEW · 2018-05-08 · READ IN HANSARD

  12. We export 60% of our goods and services to European markets, which is a larger proportion than any other region. Many thousands of valuable local jobs rely on a good Brexit deal that would secure frictionless, two-way access between Britain and the EU. Without that access, those jobs will be at risk, and given that we have one of the highest unemployment rates in the country, that is something that our local economy simply cannot afford.

    CUSTOMS AND BORDERS · 2018-04-26 · READ IN HANSARD

  13. I am delighted to follow the hon. Member for Eddisbury (Antoinette Sandbach). I agree with much of what has been said today, but I want to talk specifically about my own region, because nowhere in Britain will be harder hit by Brexit than the north-east. It is projected that as a result of the Government’s preferred outcome of a comprehensive free trade agreement, growth in the north-east could take a 11% hit, whereas if we ended up with the alarmingly possible no-deal scenario, there could be a staggering 16% hit. We are significantly more exposed to the risks of a bad deal—or, indeed, no deal—than other parts of the country. The north-east is the only region in England with a consistent surplus in goods and services trade with the EU.

    CUSTOMS AND BORDERS · 2018-04-26 · READ IN HANSARD

  14. I want to end by asking the Minister a fundamental question: how do the Government intend to close the gap between London and the north-east when all the evidence suggests that their Brexit policy—

    CUSTOMS AND BORDERS · 2018-04-26 · READ IN HANSARD

  15. In the meantime, we should be seeing significant investments going in to the support structures to help businesses make these adjustments, and in to the agencies that must manage major new processes—not least HMRC. At present we do not see this and businesses have very limited sources of expert advice available.” It is difficult to imagine a more damning assessment of the Government’s approach. It is shocking that these calls for clarity, from a body that speaks on behalf of the north-east’s business community, have so far been ignored. I fear that that confirms that the Government do not have our region’s best interests at heart, or that they simply have their head in the sand.

    CUSTOMS AND BORDERS · 2018-04-26 · READ IN HANSARD

  16. The freedom to pursue independent trade deals with other countries will present opportunities—but it will also present significant risks, involve great complexity and require huge capacity building. We have not yet seen any evidence to suggest that the opportunities can genuinely be greater than the negative impact of disrupting trade with our nearest markets. If there is sufficient evidence to show there will be benefits from leaving the Customs Union, then there should be consideration of extending the implementation period. The time to put in place the capacity to deliver such trade deals, and the time for businesses to adjust to new terms of trade and respond to a signal that they should prioritise different markets, is perilously short.

    CUSTOMS AND BORDERS · 2018-04-26 · READ IN HANSARD

  17. I assume that Government must expect a better outcome from Brexit than that indicated by these forecasts, otherwise you would not be going through with this plan. Given the manifesto commitments mentioned above, I also assume that you expect it to be at least as good for North East England, if not better, than for London. I therefore assume you must have some evidence to support this. It is beyond time for some more frank communication from Government so we can understand the basis of this confidence. In light of these forecasts, Government should re-think its position on leaving the Customs Union. It seems clear that to do so will exacerbate the risks to the economy, particularly in our region.

    CUSTOMS AND BORDERS · 2018-04-26 · READ IN HANSARD

  18. I am, however, very disturbed that Government has so far failed to adequately allay the obvious concerns this has created among our members, even before these assessments became public. You will recall the Government was elected last June on a manifesto that said closing the gap between London and other parts of the UK is ‘the biggest prize in Britain today’, a ‘great endeavour’, and that the Conservative Party was ‘determined to lead the way in the next Parliament’. These forecasts suggest the gap will not reduce but grow significantly wider. If there are figures being shared around Whitehall that suggest your Government’s stated top priority could be seriously undermined, I would expect to see some concerted action to tackle it.

    CUSTOMS AND BORDERS · 2018-04-26 · READ IN HANSARD

  19. I hope that the Minister will disabuse people of that concern. The chief executive of the North East chamber of commerce, James Ramsbotham, wrote to the Secretary of State for Business, Energy and Industrial Strategy in February to express his concerns about the forecasted harmful effects of Brexit on the north-east and the Government’s strategy to mitigate them. More than two months after he wrote that letter, he is still waiting for a reply. It is worth quoting from his letter at length: “I was not surprised that the biggest potential impact is on North East England. As you know, we are the region with the best record at trading with the rest of the EU: an achievement delivered by many Chamber members. It is to be expected that anything which makes doing business with Europe harder will have a greater impact here.

    CUSTOMS AND BORDERS · 2018-04-26 · READ IN HANSARD

  20. It does not bear thinking about. I and my hon. Friend are not alone in our concerns. Last July, when the North East chamber of commerce, which represents more than 3,000 businesses of all sizes across the region, conducted a survey of its members, 88% of respondents said that they wished to remain in some kind of single market and customs union. Unsurprisingly, the proportion is even higher among those who export solely to the EU. The confusion and uncertainty is particularly felt by small and medium-sized enterprises in the north-east, especially those that currently export only to the EU and have no idea what the future holds. The situation has certainly not been improved by rumours that the Department for International Trade will in future provide support only to firms with a turnover of more than £4 million.

    CUSTOMS AND BORDERS · 2018-04-26 · READ IN HANSARD

  21. May I take this opportunity to put on the record my huge respect for my hon. Friend’s dignity in the face of all this, and to pledge my solidarity with her?

    ANTI-SEMITISM · 2018-04-17 · READ IN HANSARD

  22. The international community has a responsibility to protect civilians caught up in conflict, so would the Prime Minister explain how she and the international community intend to hold Assad and his allies fully to account in the interests of preventing further atrocities?

    SYRIA · 2018-04-16 · READ IN HANSARD

  23. 10. What recent discussions he has had with the Secretary of State for Exiting the European Union on the Government’s preliminary EU exit analysis; and if he will make a statement.

    EU EXIT ANALYSIS · 2018-02-27 · READ IN HANSARD

  24. I thank the Chancellor for that answer. Does he agree with the former permanent secretary at the Department for International Trade that giving up the single market and the customs union is like giving up a three-course meal for a packet of crisps in the future? If not, can he identify what specific evidence his Department has seen to suggest that the benefits of future trade agreements will outweigh the damage of leaving the single market and the customs union to businesses and jobs across the country, particularly in the north-east?

    EU EXIT ANALYSIS · 2018-02-27 · READ IN HANSARD

  25. Cold weather payments were triggered in all postcodes in my constituency yesterday—information that I shared on social media—yet a constituent contacted me this morning to say that when she contacted the universal credit people, they said they knew nothing about it. Given the freezing weather and the fact that people will be nervous about turning on their heating if they do not know they can pay for it, will the Minister work with colleagues in the Department for Work and Pensions to resolve the situation as soon as possible?

    TOPICAL QUESTIONS · 2018-02-27 · READ IN HANSARD

  26. I congratulate my hon. Friend on securing this important debate. The north-east received just 2.7% of overall public spending on transport from 2012 to 2017, compared with the 38.3% that London and the south-east received. Does she agree that the north has little chance of fulfilling its true potential if that unacceptable imbalance continues?

    DEPARTMENT FOR TRANSPORT · 2018-02-27 · READ IN HANSARD

  27. I have repeatedly raised concerns that the north-east and other regions will be hard hit by the very obvious risks of Brexit. It seems from the leak that the Government share that view. Does my right hon. and learned Friend share my view that it is completely unacceptable that the Government think it is okay to keep businesses and people in regions such as mine in the dark?

    GOVERNMENT’S EU EXIT ANALYSIS · 2018-01-31 · READ IN HANSARD

  28. The Government must take responsibility for their role in the mess now left by Carillion. Thousands of staff face unemployment, and small and medium-sized suppliers face going bust, but I am concerned for the 1,400 Carillion apprentices, some of whom I have met locally. It is not good enough to pass the back to CITB—the Construction Industry Training Board—so will the Prime Minister guarantee today that every one of those apprentices will be able to complete their training and will be paid?

    ENGAGEMENTS · 2018-01-17 · READ IN HANSARD

  29. The Government’s own figures show that Newcastle airport will be most affected by any cuts to air passenger duty or air departure tax in Scotland. The continued uncertainty about this issue is also incredibly damaging. From his newly elevated position, will the Minister tell us what progress has been made on the issue? Is he in a position to confirm how English regional airports will be protected from the effects of any cuts?

    AIR PASSENGER DUTY · 2018-01-16 · READ IN HANSARD

  30. This can affect families’ living standards directly and also indirectly by influencing whether parents work at all, what jobs they take and how much they work.” The Family and Childcare Trust commented: “British parents now pay an eye-watering average of £116 per week for a part-time nursery place—or over £6,000 every year, more than double what families spend on food and drink… It is a disgrace that so many parents are effectively shut out of the workplace by crippling childcare costs. Recent Governments have rightfully invested in childcare, but too many parents are still struggling to find and pay for childcare that they and their children need.”

    CHILDCARE VOUCHERS · 2018-01-15 · READ IN HANSARD

  31. I am particularly pleased to be leading this debate, given the importance of the wider issue to our society and to the economy as a whole. Increasing the availability of affordable childcare, particularly for younger children, is one of the key issues for many of Britain’s families, with a huge impact on their standard of living. As the Joseph Rowntree Foundation highlighted after the publication of the 2017 childcare survey by the Family and Childcare Trust last March: “The biggest cost for many working households with children, after housing, is childcare. The cost of all types of childcare has risen much faster than overall inflation. The cost of childcare can affect the real increase in disposable income gained by a parent taking a job or working for more hours.

    CHILDCARE VOUCHERS · 2018-01-15 · READ IN HANSARD

  32. I beg to move, That this House has considered e-petition 200585 relating to childcare vouchers. I am pleased to serve under your chairmanship, Mr Bailey, and to lead this debate as a member of the Petitions Committee. I must also declare an interest as a beneficiary of the childcare vouchers scheme. The e-petition, entitled “Keep childcare vouchers open beyond April 2018”, was signed by more than 116,000 people, including almost 400 across my own city. It reads: “Hundreds of thousands of parents will lose out under the new tax-free childcare. The voucher schemes should be kept open alongside tax-free childcare to give parents a genuine choice for the support that best suits their family.” The creator of the e-petition, Ellie Symonds-Lloyd, is in the gallery with her family.

    CHILDCARE VOUCHERS · 2018-01-15 · READ IN HANSARD

  33. For example, a lone parent with three young children working full-time and facing high childcare costs is entitled to less tax relief than a couple, both claiming vouchers, with one older child who only attends an after-school club twice a week.

    CHILDCARE VOUCHERS · 2018-01-15 · READ IN HANSARD

  34. However, there are a number of well-documented flaws in the current childcare voucher scheme. A person’s ability to receive that support depends on their employer being registered for the scheme, which means that those whose employers are not registered cannot receive it. That includes the ever-increasing number of self-employed people in our economy, which the membership organisation IPSE, the Association of Independent Professional and the Self Employed, estimates at around 4.8 million people in the UK. A further concern is that the level of support available per family via childcare vouchers is linked to the number of parents, rather than the number of children.

    CHILDCARE VOUCHERS · 2018-01-15 · READ IN HANSARD

  35. According to a Library briefing paper, the Government state that more than 50,000 employers offer childcare vouchers to their staff, which the CVPA estimates equates to between 20 million and 26 million of the 31 million UK employees working for organisations that offer the scheme. Indeed, one of the benefits of childcare vouchers has been that employers have used their membership of the voucher scheme as an incentive to attract potential staff, which has helped organisations to recognise the importance of childcare and family life for their workforce, often leading them to consider what more they can do to support the working parents they employ. The CVPA highlights that childcare vouchers are the second most popular company benefit; only workplace pensions, which employers must offer by law, are more popular.

    CHILDCARE VOUCHERS · 2018-01-15 · READ IN HANSARD

  36. Working parents signing up to the childcare voucher scheme agree to sacrifice up to £55 of their salary a week, or £243 a month, before tax and national insurance deductions, receiving in exchange vouchers that must be used to pay for Ofsted-registered childcare providers—nurseries, childminders, pre-schools, after-school clubs or holiday schemes—for children aged up to 15, or up to 16 for children with a disability. That equates to a maximum saving of £77.76 per month per parent for basic rate taxpayers, or £1,866 per year for a working couple who are both in receipt of childcare vouchers. The Childcare Voucher Providers Association calculates that some 780,000 parents are currently using vouchers, with millions of parents having received support since the scheme was introduced almost 13 years ago.

    CHILDCARE VOUCHERS · 2018-01-15 · READ IN HANSARD

  37. Parents were promised that 30 hours of free childcare would be in place for their three and four-year-olds by last September, but the Pre-School Learning Alliance recently reported that 18% of families registered for the scheme still cannot access that support. The long-term sustainability of the childcare sector is also at risk due to underfunding—more than 1,100 nurseries and childminders have gone out of business since 2015. However, this debate focuses on childcare vouchers and the new system of tax-free childcare, and whether one must replace the other, or indeed whether the two can coexist. As hon. Members will be aware, the childcare voucher scheme was introduced in 2005 under the Labour Government, as part of the wider system of employer-supported childcare.

    CHILDCARE VOUCHERS · 2018-01-15 · READ IN HANSARD

  38. As the Family and Childcare Trust has commented: “Childcare is as vital as the rails and roads for helping our country to run”. I am not quite sure whether the Government have fully made that link, given that childcare received the briefest of mentions in the recently published industrial strategy, and no mention whatsoever in the autumn Budget speech, despite the Chancellor’s stated commitment to tackling the UK’s poor and downgraded productivity levels. There is a raft of early years and childcare-related concerns that I could touch on, starting with the cuts to Sure Start. Funding for Sure Start services has fallen by a staggering 46% since 2010 across the north-east, which is my region.

    CHILDCARE VOUCHERS · 2018-01-15 · READ IN HANSARD

  39. That is why the Treasury Committee, of which I am a member, recently announced that we will be holding an inquiry into childcare policy and its influence on the economy. While examining the role that high-quality, accessible, flexible and affordable childcare can play in supporting labour productivity, our inquiry will also scrutinise the processes for delivering childcare schemes and the overall package of Government initiatives aimed at making childcare affordable, as well as how the individual initiatives interact with each other and their effectiveness and whether they have delivered an adequate provision of affordable childcare that facilitates parental employment. I am delighted that we will be investigating that crucial issue.

    CHILDCARE VOUCHERS · 2018-01-15 · READ IN HANSARD

  40. My hon. Friend is right. Some of the changes introduced by the Government have been positive in that regard, but far more still needs to be done to support families with disabled children. He is absolutely right to raise the issue so early in the debate, and I will return to it as we progress. It is critical, if we are to tackle increasing rates of child poverty and a lack of social mobility, that we address this issue. Increasing the availability of good-quality, affordable childcare clearly enables more parents to get into or return to work or access education and training, while also improving educational outcomes for their children. It is not just an issue for individual families; it is of critical importance to our whole economy and our productivity levels.

    CHILDCARE VOUCHERS · 2018-01-15 · READ IN HANSARD

  41. As the CVPA has pointed out, the way that tax-free childcare is structured means that it disproportionately favours wealthier families living in London and the south-east, who are more likely to have higher childcare costs and be higher earners. Tax-free childcare provides the same rate of saving on childcare costs irrespective of income—whether a family earns £240 per week or just under £200,000 per year.

    CHILDCARE VOUCHERS · 2018-01-15 · READ IN HANSARD

  42. Will the Minister set out whether that figure has changed and, if not, explain what the Government intend to do about it? Concerns around the tax-free childcare scheme are not restricted to its digital woes but include the inescapable fact that it provides the greatest benefits to families who can afford to spend the most on childcare, because it is effectively linked to parents’ expenditure rather than income. That could mean that some families, such as a lone parent of two disabled children with high childcare costs, receive more support than under vouchers, which I strongly welcome, or that a couple earning a joint income of £195,000 receive £2,000 towards the costs of their childcare.

    CHILDCARE VOUCHERS · 2018-01-15 · READ IN HANSARD

  43. That leads me to ask the Minister: how many parents eligible to receive tax-free childcare will be prevented from receiving that support because they do not have easy, regular, and—crucially, given the type of data being provided—secure access to the internet? When I was a member of the Finance Bill Committee in 2014, alongside my hon. Friend the Member for Stockton North (Alex Cunningham), I asked the then Exchequer Secretary to the Treasury, the right hon. Member for Witham (Priti Patel), how many families would lose out as a result of that requirement. I received the answer that the Government estimated that as many as 9% of those eligible—up to 200,000 parents—did not have access to the internet, and therefore would be unable to receive tax-free childcare.

    CHILDCARE VOUCHERS · 2018-01-15 · READ IN HANSARD

  44. Even when I had the documents to hand, it repeatedly kicked me out, citing ‘technical difficulties’ and directed me to the government helpline instead… I finally managed to sign up to the tax-free childcare account. Can I sit back and relax now? No chance. HMRC says I must ‘manage’ my childcare service account, reconfirming my eligibility (by filling in a form) every three months. If one of its aims is to encourage parents to stay in work, the new system appears to fall woefully short. Without rapid improvement, it risks becoming another chapter of disappointment in the saga of digital government.” Crucially, the author highlighted that it is not possible to avoid those issues by signing up via post or over the phone; it must be done online.

    CHILDCARE VOUCHERS · 2018-01-15 · READ IN HANSARD

  45. Add technical glitches to the mix and that bewilderment quickly turns to anger and frustration… No matter what time of day or night I tried to sign up, things kept going wrong. Once I had found the correct web page I had multiple problems logging on. First, I had to set up a username and password. Then HMRC set me up with a government gateway user ID (via my mobile phone and email). This is a 12-digit number which you will need every time I log in…(you will need both parents’ national insurance numbers, payslips and/or your passport details—plus details of parental employment). If you go away to look for any of these, guess what happens? The website logs you out. The last straw was the failure of the website.

    CHILDCARE VOUCHERS · 2018-01-15 · READ IN HANSARD

  46. That anticipated schedule has changed again, however: the Chief Secretary to the Treasury confirmed this morning—coincidentally—by written ministerial statement, that the scheme will be open to children aged nine and under from today and that all remaining eligible families will be able to access it from 14 February. If all that represents a simplification of the childcare support system, I would be interested to see how the Government could make it more complicated. In July, the Financial Times ’ personal finance, digital and communities editor, Lucy Warwick-Ching, published an article, “Why tax-free childcare account website makes me want to bawl”, that succinctly summed up the situation. She commented: “What do you get when you take one frazzled parent and sit them in front of an officious government website? Answer: confusion.

    CHILDCARE VOUCHERS · 2018-01-15 · READ IN HANSARD

  47. However, as we all know, the Childcare Choices website has been beset by technical difficulties since it launched in spring 2017 and many parents have been unable to access their tax-free childcare account or the 30 hours of free childcare that the website also supports. As a consequence, Ministers confirmed to the House on 15 November that tax-free childcare would be rolled out for children aged six or under on 24 November. The assumption was that it would not be available to children aged 12 and under until the end of March 2018.

    CHILDCARE VOUCHERS · 2018-01-15 · READ IN HANSARD

  48. In addition, to access tax-free childcare, eligible parents must open an online account through the Childcare Choices website, pay money towards their childcare costs into that account, and have those payments topped up automatically by the Government at a rate of 20p for every 80p paid in by the parent, subject to the maximum limit. Parents then allocate that money to the qualifying childcare provider of their choice and the account provider makes the payment directly to that provider. The ability for other parties to make contributions to those accounts and for parents to withdraw money from their childcare account—minus the Government’s contributions—should they need to do so, is clearly an advantage over the childcare voucher system.

    CHILDCARE VOUCHERS · 2018-01-15 · READ IN HANSARD

  49. However, the original timescale for the introduction of tax-free childcare was significantly pushed back, partly due to the unsuccessful legal challenge from childcare voucher providers who were unhappy about the way in which the contract was awarded to National Savings and Investments. That meant that the new scheme could not be rolled out until April 2017, and then only for children born on or after 1 April 2013. Eligibility requirements for tax-free childcare also changed. Each parent must now earn less than £100,000 per year to receive the support instead of the £150,000 limit previously envisaged.

    CHILDCARE VOUCHERS · 2018-01-15 · READ IN HANSARD

  50. They stated that the scheme was still on track to roll out from autumn 2015; that it would be rolled out much more quickly than previously announced so that all parents with children aged up to 12 would be covered in the first year; and that they would provide 20% of support for childcare costs up to £10,000 per year per child instead of the previous limit of up to £6,000, which equates to support of up to £2,000 per child per year, or £4,000 per year for disabled children. Crucially, the Government confirmed that although existing members of childcare voucher schemes could choose to remain in receipt of vouchers, those schemes would close to new entrants once tax-free childcare was introduced. Quite understandably, it would not be possible for parents to benefit from both.

    CHILDCARE VOUCHERS · 2018-01-15 · READ IN HANSARD